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By Norman & Roberta W. on 10/10/19
Very good service and expertise.

By Margaret A. M. on 10/08/19
Ray F. just inspected our units. He was very professional and patiently answered all the questions we had. I have found all the NETR team such respectful, polite and and efficient workers. Also, I have recommended them to several friends, two of whom have recently ...
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Ray F. just inspected our units. He was very professional and patiently answered all the questions we had. I have found all the NETR team such respectful, polite and and efficient workers. Also, I have recommended them to several friends, two of whom have recently hired them and are very satisfied.
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By Earl G. on 10/07/19
Service Tech Ryan S showed up on time and was courteous and professional. He represented NETR well. It was a service call for my mini-split. There were no issues. He cleaned the filter. My unit is ready to go for next year.

By Michael M. on 10/04/19
Ray was on time, personable, professional and did an excellent job cleaning and servicing our Mitsu unit -- an altogether satisfying visit. Couldn't ask for better.

By Karen J. on 10/02/19
Ray is a wonderful service person He's knowledgeable, punctual and personable. He has good, funny jokes too. He explains in detail what he will be doing and answers questions freely. I love my mini-split. I'm also happy that Ray is monitoring it and providing u...
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Ray is a wonderful service person He's knowledgeable, punctual and personable. He has good, funny jokes too. He explains in detail what he will be doing and answers questions freely. I love my mini-split. I'm also happy that Ray is monitoring it and providing us outstanding service.
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By Mr. Albert H. on 09/28/19
Very happy with crew and results. They were sensitive to my requests and the result was very good.

By diane m. on 09/27/19
Jerry did a great job installing our system. Explained clearly how it works, polite, reliable, excellent clean up.

By Adam L. on 09/26/19
No complaints, the system was installed on time and very professionally. Jeff and Ivan were very friendly and took the time to give us different options on the positioning of piping, units, etc. Paul, who quoted our system, and everyone else in the office were al...
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No complaints, the system was installed on time and very professionally. Jeff and Ivan were very friendly and took the time to give us different options on the positioning of piping, units, etc. Paul, who quoted our system, and everyone else in the office were also extremely helpful in helping us get our home energy audit and apply for a HEAT loan.
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By Susan on 09/24/19
I called this office in thinking I was at the right Company that could answer my questions concerning filters on my new HVAC unit. However, I was not at the right Company for this particular make of unit. The Lady that answered the phone stated they did not servi...
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I called this office in thinking I was at the right Company that could answer my questions concerning filters on my new HVAC unit. However, I was not at the right Company for this particular make of unit. The Lady that answered the phone stated they did not service this Brand but since my question was relatively simple, she thought, maybe one of the Technicians could lead me in the right direction. I ended up speaking to Mike H. and he went out of his way to help me. I really want to thank this Company for their gracious Customer Service, even when it is not one of their Customers. We need a lot more Companies like this today. Good Job. Thank you, N.E.T.R., LLC,85 Flagship Drive, Unit E, North Andover, MA 01845
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By Lynn C. on 09/24/19
Ray was just here inspecting the units. He's very good and knowledgeable. I've found all the NETR team to be excellent!

By Alan M. on 09/19/19
The NETR installer, Jerry, was excellent. He was thorough, efficient, and communicative. He explained clearly the decisions we needed to make, did a fine job of installing the system, and explained clearly how it worked.

By Sandy H. on 09/19/19
N.E.T.R. Installed our new ductless A/C and heat pump units recently. The entire operation was very professional and responsive. Ivan B. And Christian F. Who performed the installation work were here on time every day, were courteous, worked hard, and solved all pr...
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N.E.T.R. Installed our new ductless A/C and heat pump units recently. The entire operation was very professional and responsive. Ivan B. And Christian F. Who performed the installation work were here on time every day, were courteous, worked hard, and solved all problems encountered. They did an excellent job over the 3 day install process. They cleaned up after each day and made sure that everything worked at the end before they left. I would recommend NETR and these guys very highly to anyone who is interested in this type of system.
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By Joseph U. on 09/16/19
Everyone connected with the job and installation were both professional and courteous.

By Katrina A. on 09/16/19
Ray is genuinely a good guy and a very knowledgeable service person. His work is thorough and meticulous, and he explains everything that he does. I'm happy to commend him with a review! Plus-- he is a dog lover, and my two mutts are keen judges of character...
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Ray is genuinely a good guy and a very knowledgeable service person. His work is thorough and meticulous, and he explains everything that he does. I'm happy to commend him with a review! Plus-- he is a dog lover, and my two mutts are keen judges of character. Ray passes--with honors--every year he comes down for our annual service, 4-paws up.
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By Matt A. on 09/13/19
Brian and Terry were excellent. They were on time, articulate, and made sure I understood the product. Great work!

By Beth P. on 09/12/19
I was very pleased with the quality of work and the professionalism of the technicians. I would (and have) referred you to friends and family. I had 2 minor issues post installation and both of them were handled promptly and professionally. Thanks for the great ...
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I was very pleased with the quality of work and the professionalism of the technicians. I would (and have) referred you to friends and family. I had 2 minor issues post installation and both of them were handled promptly and professionally. Thanks for the great service and products!
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By Wendy W. on 09/12/19
Ray did the annual maintenance on our Daikin units - he was prompt, efficient, and knowledgable. He pointed out a repair item I would not have known about and arranged for a solution before he left. Very professional and got the job done well.

By Judy & Martin F. on 09/09/19
After experiencing of ductless cooling this past summer, I question why we waited so long!! I want to commend the staff and technicians for their knowledge, patience and professionalism. We are truly pleased and would highly endorse NETR to others.

By Charles M L. on 09/09/19
After having my Mitsubitchi system for 2 years and calling in two other companies (not NETR), Ray, who is with NETR finally fixed a problem I had been having. In addition he is very pleasant to work with ( even fun) and I highly recommended his service.

By Paul h. on 09/06/19
Knowledgeable, efficient and friendly--very professional. Will look forward to having them back for the second installation.
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PETER D
20 Years
Rating:
(5 total reviews)
Tien T
13 Years
Rating:
(4 total reviews)
Kevin R
14 Years
Rating:
(4 total reviews)
Larry L
42 Years
Rating:
(2 total reviews)
Chris C
11 Years
Rating:
(2 total reviews)
Joe L
2 Years
Rating:
(1 total review)

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