Jerry and Team were excellent to work with. They were so knowledgeable and efficient I would recommend them to anyone looking for cooling needs. They were very mindful of any COVID-19 restrictions they were cautious and professional. They did amazing work and the ductless units look great. I would def. work with them again in the future.
(View Less)

N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)

N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)

N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)

N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
(View Less)

I hired N.E.T.R. Inc. to install a Mitsubishi Ductless unit. Installers Gerry & Max and electrician Ian were on time, organized, knowledgeable, efficient, and courteous. They took their time and performed workmanship, which I’d describe as “Meticulous.” I cannot speak for any other members of N.E.T.R. Inc. workforce, but these 3 are a well oiled machine. However, If you extrapolate this out to the hiring standards / practices of this company .... Then I have NO hesitation recommending N.E.T.R. Inc.
(View Less)

Ivan and his team including Alex and Max were very timely and professional throughout the entire process of installing a four zone ductless system. They were courteous and helpful in all our interactions, meticulous in making sure they were appropriately distancing and covered during this season of "social distancing," and considerate of answering our questions along the way. We would highly recommend them.
(View Less)

N.E.T.R.is a very reputable company with the finest installation techs. Christian and Jawon were both awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!..
(View Less)

N.E.T.R.is a very reputable company with the finest installation techs. Jawon and Christian were awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!...
(View Less)

The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house construction. In addition, they were patient in explaining an important change in what I thought would be the orientation of the outdoor unit. This took at least 3 tries on their part until I finally realized why their suggested orientation was optimal. Thanks to Dana and Jawon.
(View Less)

My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
(View Less)

My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
(View Less)

We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an installation plan that was discreet, minimalist and got us everything we needed. So I was hopeful, going into the installation itself. Well, Jerry, Jawan & Dana, our installation techs were phenomenal. They were precise, asked questions, took great care in the quality of their work. They cleaned up after themselves every day, were friendly and polite. And we are delighted with the job they did. Jerry, as the lead tech, really crushed it. He came early one morning to help me re-hang some art they'd had to take down, he was thorough, clear and patient, I can't say enough about Jerry and his crew.
(View Less)