CALL TO SCHEDULE
781-933-6387
By Mimi K. on 07/07/20
Professional service! This company is very responsive and responsible. The installation was quick, and Christian and Matt were friendly and happy to answer questions. They wore masks and booties indoors and clearly explained how to use the units and maintain them. Great service

By Andrew g. on 06/29/20
Adam was great to work with.The ultimate professional. He explained everything to me regarding the install. Adam always got back to me with questions I had quickly. The install was seamless because of Adam. Thank you

By Andrew G. on 06/29/20
The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both w...
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The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both were gentleman and explain every step of the install. Both Alex F, and Adam applied PPE protocol. I felt very safe with both men. I'm now enjoying my new Mitsubishi Ductless air conditioning. Thank you N.E.R.T. for a great job. Andrew
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By Steve Z. on 06/25/20
From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Chris...
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From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Christian, and Josh installed 2 compressors, and 6 wall units cleanly, professionally, and considerately. They introduced themselves and outlined what to expect, were respectful of the structure, considerate of wall unit placement (never assuming), made helpful recommendations, and completed the job on time. For the record, I didn't / don't have any affiliation with N.E.T.R., nor its employees, pre-project. I would highly recommend N.E.T.R. if you're considering ductless mini splits.
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By JOSEPH S. on 06/23/20
"no comment"

By Barry H. on 06/18/20
Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this ...
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Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this organization has been great.
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By PATRICIA R. on 06/15/20
RAY DID A GREAT JOB! VERY PLEASANT AND PERSONABLE. ALSO VERY NEAT.

By Charlie A. on 06/14/20
Christian and Ivan did an excellent installation job. They were neat and friendly. The work was completed on time and they even cleaned up when finished.

By Charlie A. on 06/14/20
Ivan and Christian did an excellent installation job. They were very neat and paid attention to detail. Work was completed on time and clean up was excellent.

By Carole G. on 06/11/20
The service man, Ray F. who came to our home to service our AC's was friendly and professional. He did a thorough job and explained to my husband what he was doing to the units. We were very satisfied.

By Maggie L. on 06/10/20
I'm so pleased that one of my Salem neighbors recommended NETR for servicing the mini-split units in my new condo. Terrence was personable, professional, and well-prepared for working during these pandemic- challenged times. He took time to explain what he was do...
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I'm so pleased that one of my Salem neighbors recommended NETR for servicing the mini-split units in my new condo. Terrence was personable, professional, and well-prepared for working during these pandemic- challenged times. He took time to explain what he was doing, walked me through some of the remote control features, advised on which filters needed to be changed and how to keep others cleaned between service calls. He even figured out how to reach and service a unit positioned at the top of a very steep old Salem staircase! Excellent service - definitely recommend! Thank you to Terrence and NETR!
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By Carmine Del T. on 06/06/20
Would hire N.E.T.R in a second!! Worked around my schedule for a Saturday, which we know nobody likes to work!! Showed up on time and was and Ray F was awesome!!!

By John Z. on 06/03/20
Jerry and Team were excellent to work with. They were so knowledgeable and efficient I would recommend them to anyone looking for cooling needs. They were very mindful of any COVID-19 restrictions they were cautious and professional. They did amazing work and the d...
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Jerry and Team were excellent to work with. They were so knowledgeable and efficient I would recommend them to anyone looking for cooling needs. They were very mindful of any COVID-19 restrictions they were cautious and professional. They did amazing work and the ductless units look great. I would def. work with them again in the future.
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By Mary O. on 05/28/20
Jerry was thorough, polite, hard-working, and respectful. Excellent work! Was very pleased with my installation today and with Jerry's professionalism.

By Sarah B. on 05/28/20
Christian and Ivan were wonderful to work with they were very respectful of our home and I hardly knew they were here! They were super helpful and informative with the instructions for the air conditioner and the whole experience was excellent

By Laura L. on 05/27/20
NETR was very knowledgeable in the sales process and did a great job on the installation of my ductless mini-split system. I appreciated their efficiency and being so neat in the process. These folks are super responsive throughout.

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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CALL TO SCHEDULE
781-933-6387

Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
161 total reviews!
Jeremiah O
3 Years
Rating:
131 total reviews!
Ryan S
5 Years
Rating:
(83 total reviews)
Ivan b
3 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(77 total reviews)
Brian B
25 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Christian F has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
41 total reviews
I am 21 years old. I am new to the N.E.T.R. installer team. I'm all for being a team player and learning new things. I spend a lot of time with family and I enjoy listening to music. My hobby is working on my cars, building motors and going to car shows and the drag way.
By Mimi K. on 07/07/20
Professional service! This company is very responsive and responsible. The installation was quick, and Christian and Matt were friendly and happy to answer questions. They wore masks and booties indoors and clearly explained how to use the units and maintain them. Great service

By Andrew G. on 06/29/20
The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both w...
(View More)
The people at N.E.T.R. Inc. were all amazing. From the people answering the phone to the people booking the install. Adam was very helpful while booking the install and the info on the Kumo Cloud. Christian F and Alex the installers were as good as it gets. Both were gentleman and explain every step of the install. Both Alex F, and Adam applied PPE protocol. I felt very safe with both men. I'm now enjoying my new Mitsubishi Ductless air conditioning. Thank you N.E.R.T. for a great job. Andrew
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By Steve Z. on 06/25/20
From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Chris...
(View More)
From the first visit to completion, N.E.T.R. was an outstanding choice for the ductless mini split installation for our home. Pre-installation: Chip and Gina were extremely helpful in scoping, providing details, and were never pushy. Installation: Ceaser, Christian, and Josh installed 2 compressors, and 6 wall units cleanly, professionally, and considerately. They introduced themselves and outlined what to expect, were respectful of the structure, considerate of wall unit placement (never assuming), made helpful recommendations, and completed the job on time. For the record, I didn't / don't have any affiliation with N.E.T.R., nor its employees, pre-project. I would highly recommend N.E.T.R. if you're considering ductless mini splits.
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By Barry H. on 06/18/20
Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this ...
(View More)
Ivan and Christian did a great job. They arrived on time, were very professional, worked efficiently and cleanly, and were great at explaining the use of the system once it was installed. Not our first experience with NETR; every experience we have had with this organization has been great.
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By Charlie A. on 06/14/20
Christian and Ivan did an excellent installation job. They were neat and friendly. The work was completed on time and they even cleaned up when finished.

By Sarah B. on 05/28/20
Christian and Ivan were wonderful to work with they were very respectful of our home and I hardly knew they were here! They were super helpful and informative with the instructions for the air conditioner and the whole experience was excellent

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
(View More)
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By MaryAnn T. on 04/15/20
N.E.T.R.is a very reputable company with the finest installation techs. Christian and Jawon were both awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for ...
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N.E.T.R.is a very reputable company with the finest installation techs. Christian and Jawon were both awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!..
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By Richard W. on 02/17/20
NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent,...
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NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent, and light hearted work crew we've had at the house in 20 years. They followed the procedures they outlined when we started the project. When there was an un-expected change they sat me down, explained the required change, and why it was impossible it could have been known during the estimation stage. Change order agreed, Back to Work! My wife and I were commenting that the fact that all of the work team have worked with NETR for 5-10 years really shows.
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By Timothy K. on 12/27/19
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward w...
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I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system.
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By Joseph C. on 12/22/19
Dana and Christian teamed up for my heat pump install. I was very pleased with their professionalism, friendliness and how swiftly they performed the job. I would totally recommend them. In fact, all my interactions with NETR were great. I felt valued but never pressured.

By Troy N. on 12/20/19
Fabulous company and fabulous installation team! Could not be happier with the crew. Very thorough, efficient, and helpful. We are very happy with the install and would recommend them!

By Amanda S. on 12/17/19
I recently had my gas furnace replaced by N.E.T.R. Inc., they did a terrific job. I was very impressed with how quick and seamless the entire process was. I will certainly use N.E.T.R. for any future services I may need.

By Sherry M. on 12/16/19
I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impre...
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I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impressed with. I interview other companies. No one comes close to N.E.T.R. SHERRY
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By Paul h. on 09/06/19
Knowledgeable, efficient and friendly--very professional. Will look forward to having them back for the second installation.

By Elaine on 08/06/19
I want to take this opportunity to compliment your installers Cesar and Christian for their professional and courteous manner while working for your company. They are certainly a great asset for your organization. Also, a compliment for your electrician Mr.Russell....
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I want to take this opportunity to compliment your installers Cesar and Christian for their professional and courteous manner while working for your company. They are certainly a great asset for your organization. Also, a compliment for your electrician Mr.Russell. He was terrific! It was a pleasure doing business with you from start to finish.
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By Jaclyn P. on 07/15/19
The technicians we had were excellent - polite, professional, timely and tidy. We couldn't have asked for a smoother experience especially considering our install was fairly complex.

By Sangmook L. on 05/28/19
From initial consultation to completion, NETR is the best company I've dealt with. Cesar and Christian spent three days to make sure everything was installed properly and functioning as they should be. Derek helped with electrical work and was very pleasant to dea...
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From initial consultation to completion, NETR is the best company I've dealt with. Cesar and Christian spent three days to make sure everything was installed properly and functioning as they should be. Derek helped with electrical work and was very pleasant to deal with, as well. They were really efficient and professional. I had Kumo station installed on last day and Cesar was really patient and exceptinally thorough. If you want ductless air conditioning, talk to NETR. You will be very very satisfied. Thank you all at NETR!!!
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By Ms. Dorothy V. on 05/13/19
Your workers Ivan, Cesar, Christian and Derek were great, so good that I gave them all a hug when they were leaving.

By ROBERT P. on 05/03/19
Working with NETR has been a pleasure from the start. Very professional and knowledgeable. The mini-split installation done by Jeff, Ceaser, and Christian was excellent, neat, and fast! The guys were great, we don't have one complaint. Highly recommended.
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