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By Mary O. on 05/28/20
Jerry was thorough, polite, hard-working, and respectful. Excellent work! Was very pleased with my installation today and with Jerry's professionalism.

By Sarah B. on 05/28/20
Christian and Ivan were wonderful to work with they were very respectful of our home and I hardly knew they were here! They were super helpful and informative with the instructions for the air conditioner and the whole experience was excellent

By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Kate P. on 05/17/20
N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and ...
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N.E.T.R. was fantastic! I had ductless mini split AC installed in my 2nd floor condo, and Jimmy was great in figuring out what made the best sense for my space. Christian, Jeff, and Steve were a terrific installation team. They were timely, professional, tidy, and knowledgable. I appreciated them both tolerating my curious cat and giving me a thorough demo of the system. Great experience!
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By Dr J Anthony G. on 05/08/20
I hired N.E.T.R. Inc. to install a Mitsubishi Ductless unit. Installers Gerry & Max and electrician Ian were on time, organized, knowledgeable, efficient, and courteous. They took their time and performed workmanship, which I’d describe as “Meticulous.” I ...
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I hired N.E.T.R. Inc. to install a Mitsubishi Ductless unit. Installers Gerry & Max and electrician Ian were on time, organized, knowledgeable, efficient, and courteous. They took their time and performed workmanship, which I’d describe as “Meticulous.” I cannot speak for any other members of N.E.T.R. Inc. workforce, but these 3 are a well oiled machine. However, If you extrapolate this out to the hiring standards / practices of this company .... Then I have NO hesitation recommending N.E.T.R. Inc.
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By MaryAnn T. on 04/15/20
N.E.T.R.is a very reputable company with the finest installation techs. Christian and Jawon were both awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for ...
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N.E.T.R.is a very reputable company with the finest installation techs. Christian and Jawon were both awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!..
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By MaryAnn T. on 04/15/20
N.E.T.R.is a very reputable company with the finest installation techs. Jawon and Christian were awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days!...
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N.E.T.R.is a very reputable company with the finest installation techs. Jawon and Christian were awesome!!!! The install team was great in communicating the time they would arrive- and YES on time! They were very courteous and respectful in my home- and for 3 days! They worked very efficiently and cleaned after their work daily quite well. When the install was done, the operation of the system was reviewed with me by Jawon. He answered all questions and addressed any concerns I would have with moving forward using the new system. He also provided contact information for any future questions or concerns. This company has it all from a great product, excellent staff, and exceptional customer service and communications. I am pleased that I have chosen them for my split system. More to come as I use it!...
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By Leo K. on 03/17/20
The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house c...
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The installation of a 2 air handler mini-split system, in a very old house with some unusual construction details went perfectly. Dana and Jawon were completely knowledgeable about the equipment being installed and also adapted the carpentry details to the house construction. In addition, they were patient in explaining an important change in what I thought would be the orientation of the outdoor unit. This took at least 3 tries on their part until I finally realized why their suggested orientation was optimal. Thanks to Dana and Jawon.
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By John N. on 03/17/20
My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions ...
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My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
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By John N. on 03/17/20
My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions ...
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My wife and I are pleased to report our experience with N.E.T.R's sales and install team as "best in class" in our dealings with home improvement contractors. Chip and Paul in sales gave us an information-packed two hours -- much of it answering my many questions about the proposed mini-split system. Matt and Dana installed the system in a safe, steady, organized way -- two days work. In every case where we had a choice they let us know before proceeding. Our custom house presented some difficulties which they also handled well. At about $16,000 this is one of the larger improvements we have made to our house -- money well spent.
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By Janet & Ed S. on 02/27/20
Ray went above and beyond and keep me informed as to what he was doing and why. He was very neat and careful and even fixed a slamming storm door. He spent the time that seemed necessary inside and out to get the job done well.

By Mary H. on 02/20/20
We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an i...
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We called NETR to install mini splits in our modern Deck House, after seeing that they had done a similar project for another Deck House owner. Our salesman, Paul, looked over our house and came back out with Adam, the Installation manager. Adam put together an installation plan that was discreet, minimalist and got us everything we needed. So I was hopeful, going into the installation itself. Well, Jerry, Jawan & Dana, our installation techs were phenomenal. They were precise, asked questions, took great care in the quality of their work. They cleaned up after themselves every day, were friendly and polite. And we are delighted with the job they did. Jerry, as the lead tech, really crushed it. He came early one morning to help me re-hang some art they'd had to take down, he was thorough, clear and patient, I can't say enough about Jerry and his crew.
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By Richard W. on 02/17/20
NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent,...
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NETR installed a complicated 4 zone (2 condenser) split heat pump system at our house. The project required beyond usual carpentry work to get all the pieces installed correctly, in the locations I wanted. The team was probably the most professional, competent, and light hearted work crew we've had at the house in 20 years. They followed the procedures they outlined when we started the project. When there was an un-expected change they sat me down, explained the required change, and why it was impossible it could have been known during the estimation stage. Change order agreed, Back to Work! My wife and I were commenting that the fact that all of the work team have worked with NETR for 5-10 years really shows.
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By George and Susan C. on 02/14/20
Ray F. did a great job at our home today. He was very professional, friendly, and patient. We appreciate his assistance.

By Paige S. on 02/10/20
Ray ran an educational and clean process and went above and beyond with attention to what was needed on Mitsubishi split-system that hadn’t been maintained. Chris was really easy to schedule with and flexible.

By Adam M. on 01/04/20
N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating o...
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N.E.T.R. installed a new gas furnace in my home. I was surprised at how knowledgeable the installation team was and how responsive they were to my questions. Thank you, N.E.T.R for being so easy to work with, I recommend this company to anyone who needs heating or cooling work done in their home.
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By Timothy K. on 12/27/19
I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward w...
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I contacted several companies for an estimate on a split system. N.E.T.R. was my choice . Chip did the estimate and explained everything to me and he provided the estimate in less than 5 minutes. Alana handled every question I had before I decided to move forward with N.E.T.R. The day of installation Jawon,and Christian were here at the promised start time. Unfortunately I never got to meet the electrician but he was in and out before I even knew he had arrived, very impress how quickly his part of the job was completed. Jawon and Christian did an awesome job on the installation and showing me how to operate the new system.
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By Joseph C. on 12/22/19
Dana and Christian teamed up for my heat pump install. I was very pleased with their professionalism, friendliness and how swiftly they performed the job. I would totally recommend them. In fact, all my interactions with NETR were great. I felt valued but never pressured.
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
161 total reviews!
Jeremiah O
3 Years
Rating:
130 total reviews!
Ryan S
5 Years
Rating:
(83 total reviews)
Ivan b
3 Years
Rating:
(77 total reviews)
Adam H
10 Years
Rating:
(76 total reviews)
Brian B
25 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Cesar L has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
29 total reviews
By Troy N. on 12/20/19
Fabulous company and fabulous installation team! Could not be happier with the crew. Very thorough, efficient, and helpful. We are very happy with the install and would recommend them!

By William S. on 11/18/19
I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to ...
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I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to build the whole system. They all were very professional, polite, and worked efficiently to complete the job. Raymond F. provided cleaning and preventive maintenance for the units that had been installed previously. He is very thorough, knowledgeable, and efficient in carrying out the details associated with the task. He enjoys, and is very effective at, explaining details of the operating units as well as the processes he is using to properly maintain each unit.
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By david c. on 10/25/19
The Cesar, Ivan, and Jawon team were professional and courteous when installing mini-splits at my home. They did a great job and I would highly recommend them.

By Mike C. on 08/30/19
NETR team was fantastic. Two days of hard work. Everyone was competent and friendly and accommodating to change orders. Couldn't ask for better.

By Elaine on 08/06/19
I want to take this opportunity to compliment your installers Cesar and Christian for their professional and courteous manner while working for your company. They are certainly a great asset for your organization. Also, a compliment for your electrician Mr.Russell....
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I want to take this opportunity to compliment your installers Cesar and Christian for their professional and courteous manner while working for your company. They are certainly a great asset for your organization. Also, a compliment for your electrician Mr.Russell. He was terrific! It was a pleasure doing business with you from start to finish.
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By Paul L. on 07/25/19
Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business ...
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Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business efficiently yet took the time to thoroughly answer my questions (and I do ask a lot). After the unit was installed he carefully explained all the functions of the unit. He walked me through what I needed to do to submit the rebate - which wasn’t much because they had filled out the form and provided an addressed envelope with postage. In conclusion, it was a very positive experience.
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By Judy F. on 07/18/19
Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased ...
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Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased with his work ethic and professionalism.
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By Jaclyn P. on 07/15/19
The technicians we had were excellent - polite, professional, timely and tidy. We couldn't have asked for a smoother experience especially considering our install was fairly complex.

By Sangmook L. on 05/28/19
From initial consultation to completion, NETR is the best company I've dealt with. Cesar and Christian spent three days to make sure everything was installed properly and functioning as they should be. Derek helped with electrical work and was very pleasant to dea...
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From initial consultation to completion, NETR is the best company I've dealt with. Cesar and Christian spent three days to make sure everything was installed properly and functioning as they should be. Derek helped with electrical work and was very pleasant to deal with, as well. They were really efficient and professional. I had Kumo station installed on last day and Cesar was really patient and exceptinally thorough. If you want ductless air conditioning, talk to NETR. You will be very very satisfied. Thank you all at NETR!!!
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By Ms. Dorothy V. on 05/13/19
Your workers Ivan, Cesar, Christian and Derek were great, so good that I gave them all a hug when they were leaving.

By ROBERT P. on 05/03/19
Working with NETR has been a pleasure from the start. Very professional and knowledgeable. The mini-split installation done by Jeff, Ceaser, and Christian was excellent, neat, and fast! The guys were great, we don't have one complaint. Highly recommended.

By Emily M. on 05/02/19
The whole N.E.T.R. team is wonderful! We got the estimate before Paul even left, follow up was clear and consistent, and the work was scheduled super quickly. Ceaser and Christian were really helpful, informative, and just super nice. They event put together the pa...
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The whole N.E.T.R. team is wonderful! We got the estimate before Paul even left, follow up was clear and consistent, and the work was scheduled super quickly. Ceaser and Christian were really helpful, informative, and just super nice. They event put together the paperwork for the Mass Save rebate (including addressing and stamping the envelope!). I'm very happy with the work and will be using N.E.T.R. again - and recommending them to everyone!
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By Brad & Carol R. on 04/30/19
We are so pleased with our new system. We had purchased it for ac but have loved using it for heat this cold spring. James did a terrific job finding the best units ( wall and floor model) for our difficult installation. Installation crew was terrific. Very neat an...
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We are so pleased with our new system. We had purchased it for ac but have loved using it for heat this cold spring. James did a terrific job finding the best units ( wall and floor model) for our difficult installation. Installation crew was terrific. Very neat and efficient. Great guys to have working on the house. We were so pleased with the $948.00 rebate from Eversource too!
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By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By MARK O. on 04/04/19
The installation technicians, Ceaser, Jawon, Christian, and Jerry were extremely professional, polite, and knowledgeable. We are extremely satisfied with our new heating/cooling system.

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Paul G. on 02/24/19
Had a ductless hearing/cooling mini split installed and the installing team was Brian B and Cesar L. Both were professional and conscientious. Work inside with booties on, and used drop cloths. Made no mess and both cleaned up after themselves. The team walked me t...
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Had a ductless hearing/cooling mini split installed and the installing team was Brian B and Cesar L. Both were professional and conscientious. Work inside with booties on, and used drop cloths. Made no mess and both cleaned up after themselves. The team walked me through the new electrical installation and the new equipment. Great job would recommend this team to anyone.
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By Beth T. on 02/19/19
Process was easy from start to finish. Chip came out and got the ball rolling, and Cesar completed the installation in less than a day. They cleaned up after themselves, put things back when they were moved for installation, and wore work booties in the house. We h...
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Process was easy from start to finish. Chip came out and got the ball rolling, and Cesar completed the installation in less than a day. They cleaned up after themselves, put things back when they were moved for installation, and wore work booties in the house. We had a ductless heating/cooling minisplit installed. The whole team walked us through the process, worked quickly, and we are now able to be more energy efficient and be comfortable in our home, no matter the weather!
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By Alvan F. on 02/16/19
I am very pleased with the project. The whole process was very smooth from start to finish. The install crew were polite, clean and paid attention to every detail. Great job by all
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