CALL TO SCHEDULE
781-933-6387
By Troy N. on 12/20/19
Fabulous company and fabulous installation team! Could not be happier with the crew. Very thorough, efficient, and helpful. We are very happy with the install and would recommend them!

By Amanda S. on 12/17/19
I recently had my gas furnace replaced by N.E.T.R. Inc., they did a terrific job. I was very impressed with how quick and seamless the entire process was. I will certainly use N.E.T.R. for any future services I may need.

By Sherry M. on 12/16/19
Dana P...from N.E.T.R. JUST INSTALLED MY SECOND MINI SPLIT SYSTEM. HES SO PROFESSIONAL .,AND DID AN AWESOME JOB...I HIGHLY RECOMMEND THIS COMPANY

By Sherry M. on 12/16/19
I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impre...
(View More)
I just had my second mini split system put in by N.E.T.R. INC. Christian and Dana were unbelievable. Hard workers. Know their stuff. Installed within an Awesone time. I highly recommend this company. They are the best. Even their portfolio..I was totally impressed with. I interview other companies. No one comes close to N.E.T.R. SHERRY
(View Less)

By Mary S. on 11/27/19
Christian, Brain and Jawon were excellent! Highly recommend N.E.T.R. LLC.

By Les M. on 11/25/19
Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very pr...
(View More)
Ray was very pleasant, competent and capable in repairing my mini split equipment that was not functioning. He then cleaned two outside and two inside units and explained to me just what he was doing and why he was doing it. Bottom line... NETR should be very proud to have Ray representing their company.
(View Less)

By Mary F. on 11/20/19
Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things ...
(View More)
Five star experience. The team of Jawon, Dana, and Ivan (here on day 1 only) just installed a five head Mitsubishi multi zone ductless system in my two-family house. Two of the three days that they were here, it was rainy and cold but they managed to keep things moving and finish the job on time in spite of the lousy weather. Each member of the team was very professional, knowledgable, courteous, and personable. They answered all my questions and provided me with instructions for operating & cleaning the interior units. Before leaving Jawon reviewed all of the paperwork with me and provided me with the form/info that I need to send to MassSave for my rebate. There was even a stamped envelope included for me to mail my rebate form. Thank you Jason, Dana, and Ivan for ensuring a smooth installation and a very positive experience.
(View Less)

By Anne D. on 11/18/19
Ray was great! He was exactly on time. He was willing to explain everything that he was doing and what the results meant. He went over and above the call of duty!!!

By William S. on 11/18/19
I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to ...
(View More)
I am very impressed with all the team members who installed several heat/AC pumps. Ivan started the process off with the installation of the inside wall units; Cesar L. and Dana took over the placement of outside elements and their integration with those inside to build the whole system. They all were very professional, polite, and worked efficiently to complete the job. Raymond F. provided cleaning and preventive maintenance for the units that had been installed previously. He is very thorough, knowledgeable, and efficient in carrying out the details associated with the task. He enjoys, and is very effective at, explaining details of the operating units as well as the processes he is using to properly maintain each unit.
(View Less)

By Charles P. on 11/10/19
They have been very easy to work with. You get real people on the phone. Technician arrived on time, and was very clean. We have been very pleased with their service

By Mr & Mrs M. on 11/04/19
We are very happy with the job and your employees from start to finish.

By Mr. Al H. on 11/01/19
Jerry and Terry's work was worth 5 stars. They were thorough, polite, made a couple of changes based on my input to put the branch box in the attic, resulting in shorter lines to 3 units than if was in the basement and they were able to direct one drain into an exi...
(View More)
Jerry and Terry's work was worth 5 stars. They were thorough, polite, made a couple of changes based on my input to put the branch box in the attic, resulting in shorter lines to 3 units than if was in the basement and they were able to direct one drain into an existing roof drain. All in all a job well done!
(View Less)

By Ms. Tiffany G. on 11/01/19
Great from start to finish

By Tapani R. on 10/31/19
N.E.T.R. installed a 5-zone Mitsubishi minisplit system in our house. These guys are hard working and know their stuff. The project was also reasonably priced and was done in 3 days (plus 1 day for electrical upgrades to 200 amps). Highly recommended!

By Mr & Mrs. T. on 10/30/19
This is our second experience with N.E.T.R. Chip and Adam were as pleasant and accommodating as the first time.

By Edward A. on 10/29/19
Jeff and Terry installed a four unit Mitsubishi multi zone ductless system in my home the last two days. I was impressed with their professionalism, as well as, the overall installation. Everything inside and out of the house looks great. Thank you Jeff for the...
(View More)
Jeff and Terry installed a four unit Mitsubishi multi zone ductless system in my home the last two days. I was impressed with their professionalism, as well as, the overall installation. Everything inside and out of the house looks great. Thank you Jeff for the strait-forward operating instructions. Iā€™m looking forward to a cool summer next year.
(View Less)

By Mr.Rubin S. on 10/26/19
Excellent work.

By Ms. Alicia K. on 10/25/19
Good team. Very profesional.

By david c. on 10/25/19
The Cesar, Ivan, and Jawon team were professional and courteous when installing mini-splits at my home. They did a great job and I would highly recommend them.

By Mr. Paul B. on 10/24/19
The crew had to finish up the next day but that was beyond their control. I was happy with the work and would recommend you all.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
781-933-6387

Select any employee to see all their reviews.

Jeff D
3 Years
Rating:
(71 total reviews)
Jawon S
1 Year
Rating:
(64 total reviews)
Chip M
Rating:
(51 total reviews)
Alana C
5 Years
Rating:
(51 total reviews)
James S
8 Years
Rating:
(40 total reviews)
Christian F
1 Year
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
781-933-6387

Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
781-933-6387
Brian B has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
73 total reviews
I have been in the HVAC industry for 25 years, in my off time I enjoy spending time with my family, I play ice hockey regularly and I have been active in coaching youth hockey for the past 10 years.
By Stephanie Hirsch & Joseph C. on 01/08/19
I'm not familiar with thetechnology or comparative price, but I was very happy with the crew, including how polite and kind they were. Our house is very busy and they worked around us.

By Sheryl R. on 12/12/18
My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that...
(View More)
My first NETR contact was Paul V who came to my house to assess the AC requirements. I decided on split units that would provide AC and heat and 3 units to be installed. Next Adam came out to determine the technical/installation requirements. It was determined that 2 work crews would be sent so that all installation would be completed in 1 day. On that day the technicians were due to arrive at 8 AM. Imagine my surprise when I went out to move my car at 7:30 and they were already here! Brian B, Ryan, Christian F and Ivan B introduced themselves by name (which is not often my experience with contractor staff I've not previously met). Brian explained how the work would progress, with the first step being to walk through the project with me. That accomplished they set to work. I was a bit concerned about foot traffic over rugs in the living room, but no worry. The technicians wore booties over their shoes and put down drop cloths so no one was walking directly on the rugs. I had explained that we have dogs and an indoor cat, and they were very careful to make sure the cat didn't escape. (The dogs were crated so no problem there.) They worked quietly with an electrician arriving around noon. By 2:30 all 3 units were installed inside and out. Christian instructed me on how to use the remote controls and also how to maintain the outside equipment in the winter. Definitely a great experience and happily warmer in the house now! And looking forward to being cooler in the summer.
(View Less)

By Ms. Carol L. on 11/27/18
Installers were courteous and efficient. It was easy having them in our house

By Katherine F. R. on 10/12/18
I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N...
(View More)
I highly recommend the team at N.E.T.R. for its top notch customer service! N.E.T.R. installed ductless A/C in my 1890s condo today. From the beginning of the process (calling to schedule an appointment for a free quote) to the end (completion of installation), N.E.T.R. was responsive, professional and thorough. Chip answered all of my questions promptly and listened to my concerns regarding where to place the indoor and outdoor units. The installation team, led by Brian B., was incredibly prompt, courteous and efficient.
(View Less)

By Stephen L. on 09/07/18
The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the ...
(View More)
The excitement of a new home was diminished a bit with the bouts of humidity this summer. A couple of quotes and N.E.T.R. came to the rescue starting with company representative, Jimmy S., who quickly sold me on the ductless cooling and heating units. I made the decision to use N.E.T.R. for the service and Jimmy S. and Adam H. arrived to review the plans with me for the installation of three units that would work best for my space. Three weeks later, Brian B. and Christian arrived to install the units. My brother had used this company five years earlier and recommended them to me. I was impressed with their knowledge, professionalism, and their commitment to making sure I was happy with the system, as well as the timely fashion in which the job was completed. I realized that my house was not equipped for central air so the ductless units were my only option. The finished product is neat, both inside and out, and efficient. I'm finally cool ....... and very happy. Stephen L.
(View Less)

By Robert T. on 08/21/18
Great experience dealing with NETR from start to finish

By Lisa A. on 08/04/18
From the initial call at scheduling down to the installation my experience was easy, fast and painless. Very knowledgable, efficient and clean staff left us nice and "cool" fast!

By steve s. on 07/31/18
Brian and Matt were extremely professional and efficient. Very positive attitude, friendly and patient handling our questions. Flexible with installation, cleaned up daily and did a super job with the install. Best contractor experience we have had in a long time.

By Thomas D. on 07/27/18
Installer did a great job and took the time to fully answer all my questions.

By Michelle A. on 07/26/18
I had a completely positive experience in every aspect of dealing with NETR, from the salesman Chip to the technicians Brian B and Matt D. Everything was done on time, in a professional manner and their work was perfect. I would highly recommend this company!

By Lee D. on 07/12/18
N.E.T.R. is everything you would want in an HVAC contractor. The crew was on time, courteous, and extremely knowledgeable. The owner was engaged from the beginning and extremely helpful throughout the whole process of installing a new mini split system and servicin...
(View More)
N.E.T.R. is everything you would want in an HVAC contractor. The crew was on time, courteous, and extremely knowledgeable. The owner was engaged from the beginning and extremely helpful throughout the whole process of installing a new mini split system and servicing an existing one. I couldn't be happier with the results and would highly recommend them. As a genereal contractor/builder myself, I work with a lot of contractors, and I can say that these guys were hands down one of the best companies I have dealt with.
(View Less)

By Allen K. on 07/10/18
Caring and considerate installation team. Very Professional.

By Michael L. on 07/06/18
Jim S was very helpful in helping us determine the best place to install our Mitsubishi Unit. Brian B. was on time and well schooled on the Mitsubishi Unit we purchased. He was respectful of my time and my home.

By Michael L. on 07/06/18
My installer Brian B. was on time, respectful, tidy, well-informed and precise. He took time to explain my A/C-heating unit.

By Kostas R. on 07/05/18
Great interaction with Brian. Answered all questions and was pleasant and informative.

By Liz F. on 06/14/18
Brian and Matt are amazing, they do fast clean work and are very polite and helpful!

By Erin S. on 06/02/18
5 stars! Professional, friendly, courteous. Efficient and no mess left. excellent

By Ian T. on 05/26/18
Our tech (Brian B.) was impeccably professional, and skilled at installing our mini-split AC unit and condenser. Arrived early, finished 3 hours ahead of schedule, and was a genuinely great guy! Our sales associate Jimmy was also top-notch ā€“ could not recommend...
(View More)
Our tech (Brian B.) was impeccably professional, and skilled at installing our mini-split AC unit and condenser. Arrived early, finished 3 hours ahead of schedule, and was a genuinely great guy! Our sales associate Jimmy was also top-notch ā€“ could not recommend N.E.T.R. any more highly.
(View Less)

By Mr. & Mrs. W. on 05/22/18
Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system....
(View More)
Jeremiah led a four person team (Jeff, Brian & Jawon) of outstanding professionals. Superlatives are appropriate in all areas. They took exemplary care of our property both inside and out our home. The installation was flawless and we have enjoyed using the system. It is so whisper quiet and effective! It will not be troubled by heat., humidity, or noise this summer. Without reservation of any kind. I highley recommend the company.
(View Less)

By Sean H. on 05/06/18
Great team. Did everything we expected.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.