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By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By Jennie & Rosemary B. on 04/09/19
Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. ...
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Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. Also the electrician was kind and courteous. They both worked well together & did neat work. Kudos to your team
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By Todd H. on 04/05/19
no comment

By MARK O. on 04/04/19
The installation technicians, Ceaser, Jawon, Christian, and Jerry were extremely professional, polite, and knowledgeable. We are extremely satisfied with our new heating/cooling system.

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By David L. on 03/22/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By David L. on 03/21/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By Zachary & Nicole S. on 03/20/19
We were very happy with the planning and installation of our mini splits. Thank you for your perfessionalism!!

By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Kevin Y. on 03/12/19
Michael H did a great job. I will use you guys for my next project!! Thank you very much!

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Diane S. on 03/01/19
Technicians, Electrician, & salesperson were extremely amicable, professional, competent. I'm very pleased

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
123 total reviews!
Jeremiah O
3 Years
Rating:
112 total reviews!
Ryan S
5 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(74 total reviews)
Brian B
25 Years
Rating:
(59 total reviews)
Ivan b
3 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Alana C has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
47 total reviews
I have been in the HVAC business for 13 years between customer service and Installation Coordinating. When I am not scheduling installations or finalizing paperwork, I enjoy spending time with my family and my mother.
By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Mr. & Mrs. M. on 12/02/18
Jeff, Cesar and Ivan were allgreat during the install. Chip and Adam did a solid job pre-install. Alana & Eleni were a pleasure to talk/email with. You guys have a solid business. We're very happy we chose N.E.T.R.

By Greg S. on 10/26/18
Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Th...
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Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Thank you Chip, Adam, Alana, Matt, Steve, and Caesar.
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By Mr. & Mrs. M. on 11/01/17
All the workers were great. Alana and Jimmy were great too! Thank you!

By patty on 07/24/17
We recently had a mini split AC unit installed. NETR was very helpful from the first contact, to the sales people and the installation. Very courteous and professional in all areas.

By Frank B. on 04/04/17
Very pleased with the level and quality of work by all

By Barbara P. on 02/14/17
We found everyone we contacted in person, or on the phone, professional, knowledgeable, courteous, and concerned about doing the best job for the customer

By James & Janice C. on 12/13/16
Outstanding job in all respects, from the phone contact person, to salesperson (Chip) to installation, and follow up. Excellent quality product at reasonable price. Very pleased overall & recommended your company to a close friend who alsoused your company and is a...
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Outstanding job in all respects, from the phone contact person, to salesperson (Chip) to installation, and follow up. Excellent quality product at reasonable price. Very pleased overall & recommended your company to a close friend who alsoused your company and is also pleased with the results
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By Felix Rieper & Lauren B. on 11/30/16
Outstanding job overall. Everyone showed up at 8 am as agreed every morning and quality of the work was very good. Worker's were very responsive to suggestions and changes and concerned about the look of the project-well done!

By Maureen C. on 11/25/16
I definitely will recommend N.E.T.R. to others. I love my split system. Russell was so patient with questions. My team was outstanding. The woman in the office were also so helpful, courteous-great customer service. So sorry i'm late returing this form. I did the o...
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I definitely will recommend N.E.T.R. to others. I love my split system. Russell was so patient with questions. My team was outstanding. The woman in the office were also so helpful, courteous-great customer service. So sorry i'm late returing this form. I did the online survey. Jerry, Steve, and Jeff were outstanding.
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By Amy R. on 11/22/16
The installers were very professional-Please take note of that and I hope they can be rewarded for theirexceptional work. The office was also very easy to work with and very helpful. Thanks again to all involved for a great install!

By Joseph & Maryann C. on 11/11/16
Our only complaint is with the sales person-Russ. He sold us a unit that was not adequate for our space and would not return our calls. The company made right for his wrongs quickly & efficiently. I can not say enough about the workers. They were knowledgeable, ple...
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Our only complaint is with the sales person-Russ. He sold us a unit that was not adequate for our space and would not return our calls. The company made right for his wrongs quickly & efficiently. I can not say enough about the workers. They were knowledgeable, pleasant, and clean. We are very satisfied with our air conditioning and would recommend the company highly. Thank you
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By Mr. & Mrs. U. on 11/11/16
We appreciated the quality of professionalism by all the N.E.T.R., workers. Our experience was very positive and we couldn't be happier

By Katrina A. on 11/08/16
From my first contact with Chip to the last goodbye from Jerry and his crew, the NETR group was a breath of fresh air in this crazy world. They really, honestly love their jobs with NETR, citing the head of the company as a big reason. (That counts a LOT when I'm ...
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From my first contact with Chip to the last goodbye from Jerry and his crew, the NETR group was a breath of fresh air in this crazy world. They really, honestly love their jobs with NETR, citing the head of the company as a big reason. (That counts a LOT when I'm looking for a company to work with.) Beyond that, though, the installation guys were machines! My husband and I were astonished at their incredible skill and speed. It took 3 days to complete--incredible. With Chip's assistance (make no mistake, this was no "sales job"), we had a split-ductless cooling and heating system put in. (Yup, green tech), to augment a very old heating system, and to cool/dehumidify in the summer. And Chip was right: It works great!
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By Alan B. on 10/25/16
Everything went great. Team was friendly, attentive, and did an awesome job. Sales team helped with rebate post-installation. Couldn't be happier

By William P. on 10/21/16
Pleased with service

By John C. on 10/17/16
Overall an excellent experience from intial meeting with Chip, The 2 installers were awesome and even oner Mike called me with a question about the installation

By Andrew P. on 10/12/16
We thought the men were polite, kind, and thoughtful wile working in our home

By Barry B. on 10/12/16
Fantastic service and installation. Love the equipment-had a great "cooling" summer, now enjoying the heat pump!

By Diane D. on 10/10/16
You were great to work with! I am recommending you to mmy friends
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