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By Eddie O. on 04/16/19
From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would ...
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From the start Jimmy was a great help showing what kind of product was best for my household, and walked me through the entire process. When it came to the install Jerry and Jawson were professional and knowledgeable about the products and did a great job. I would highly recommend them to anyone interested in a mini split unit.
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By Carol R. on 04/11/19
We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable ...
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We were so pleased with N.E.T.R., for the installation of our Mitsubishi mini split system. We have a 200+ year old house that was a challenging install as the 3 wall units are on the opposite sides of our home. We had contacted 2 other companies who were unable to come up with an installation plan. Our sales rep James was wonderful. He came to our home twice and came up with the perfect solution for our needs. Our installers Caesar, Christian and Ivan were fantastic! They were so neat and efficient, wearing foot covers and using drop cloths on our floors. We have plaster walls and there was no dust or marks left from the installation. The guys were so professional and pleasant. They explained in detail what they would be doing, and did a great job showing us how to use the system. You won’t find a better team to do your install. We wanted the system primarily for air conditioning, but have been using it for heating this chilly spring. It has made our home so toasty and warm. What an added bonus! We highly recommend N.E.T.R.!
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By Jennie & Rosemary B. on 04/09/19
Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. ...
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Jerry the installer was very kind and courteous. When he had to dig to put foundation down & I saw a pile of sand & said wow what a pile to spread out. Jerry said he would do it for me, just give him a rake, that helped me out a lot especially for my back & Hands. Also the electrician was kind and courteous. They both worked well together & did neat work. Kudos to your team
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By Todd H. on 04/05/19
no comment

By MARK O. on 04/04/19
The installation technicians, Ceaser, Jawon, Christian, and Jerry were extremely professional, polite, and knowledgeable. We are extremely satisfied with our new heating/cooling system.

By Bruce N. on 04/01/19
Ivan B, Jeff D, and Christian F. did a wonderful job installing my two compressors and three inside units.

By Robert & Janice M. on 03/29/19
Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At ou...
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Every member of the team was professional, courteous ,and responsive to our questions and concerns. From the beginning , it was evident we were working with a thoroughly reliable company. We received a same-day quote and an installation the following week. At our home, they arrived on time and worked efficiently. They explained everything as they went along and took great care to clean up any debris. At the end of the process, they tried out each unit and we were shown how to use the remotes . We couldn't be more pleased and would highly recommend N.E.T.R.
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By Thomas L. on 03/26/19
Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they ...
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Just wanted to let you know that the installation of the split system today went very smoothly. Brian, Jawan, and Derek were all great to work with and talk to, as well as their very knowledgeable about the system and it's controls. Work was quick, clean, and they worked great as a team.
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By Harvey W. on 03/25/19
We checked with several companies prior to making our choice and found NETR was the most informative. Your Salesman, Jimmy and two installers, Ivan & Jawon & the electrican who came, were all knowledgebale and polite

By David L. on 03/22/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By David L. on 03/21/19
I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobod...
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I had a wireless mini duct installed yesterday by Christian and Ceaser. They did a great job. They were very professional, they were on time (actually early) and finished the job before the estimated time. The work itself looks great and they cleaned up as if nobody had been there. Couldn't of gone any better.
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By Zachary & Nicole S. on 03/20/19
We were very happy with the planning and installation of our mini splits. Thank you for your perfessionalism!!

By Eileen R. on 03/18/19
Chip, Ryan and Darrin were extremely courteous, professional and clearly knew what their jobs were, and each completed his job in an expeditious manner. What a pleasure!!!

By Ann Y. on 03/17/19
A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their profession...
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A great experience with this company. Starting with Paul Varonakis who explained everything in great detail and was very patient in answering all my questions to Ivan. Cesar, Christian and Ryan S who installed my system. I was very impressed with their professionalism and the care they took in doing things the right way-no ugly lines, no short cuts. And another thanks to Paul for walking me through all the paperwork!
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By Harvey W. on 03/17/19
Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electr...
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Our system was installed on Friday March 15, I can't say anything negative Our Sales consultant Jimmy was great. He answered all our questions and was very helpful planning and designing the Install. The Installers were awesome Ivan and Jawon also the electriction ( I can remeber his name) They were very well prepared. There was no going to the store to get more parts . They were very polite and curtious, a real asset to their employer. I just hope the unit works as well as NTER is as a company.
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By Yunis K. on 03/15/19
Thanks Paul for theinstallation crew for thier good work . Looking forward for reliable service after installation

By Kevin Y. on 03/12/19
Michael H did a great job. I will use you guys for my next project!! Thank you very much!

By Paul & Cynthia G. on 03/02/19
The installation team (Brian/Cesar) weere both excellent, professional & Courteous. Both wore booties when entering the house and cleaned up after their work was complete

By Diane S. on 03/01/19
Technicians, Electrician, & salesperson were extremely amicable, professional, competent. I'm very pleased

By Robert S. on 03/01/19
Excellent team, excellent installation work, fast, efficient, quality
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Select any employee to see all their reviews.

N.E.T.R. Team
Rating:
123 total reviews!
Jeremiah O
3 Years
Rating:
112 total reviews!
Ryan S
5 Years
Rating:
(80 total reviews)
Adam H
10 Years
Rating:
(74 total reviews)
Brian B
25 Years
Rating:
(59 total reviews)
Ivan b
3 Years
Rating:
(59 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Adam H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
74 total reviews
Adam is 34 years old. He is a husband, son, and soon-to-be dad. He loves reggae music , Aruba and his dog.
By Mr. & Mrs. M. on 12/02/18
Jeff, Cesar and Ivan were allgreat during the install. Chip and Adam did a solid job pre-install. Alana & Eleni were a pleasure to talk/email with. You guys have a solid business. We're very happy we chose N.E.T.R.

By Greg S. on 10/26/18
Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Th...
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Couldn't be happier with the installation and performance of our mini split system. Our house is nice and warm and looking forward to using A/C in the summer. From the sales tech to the installation process -- the entire NETR team was professional top to bottom. Thank you Chip, Adam, Alana, Matt, Steve, and Caesar.
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By Lynn N. on 01/05/18
Paul Varonakis was excellent, thoroughly answering emails and being patient through delays or our end. The whole team was great. Jerry. Jawon,brian, and the electrician, and adam led the work well,even jumping in for a sick crew member.

By David G. on 12/02/17
Great service from start to finish. Jimmy, Adam, Brian, Jeff, Ryan, Ivan-an all star team.

By Paul M. on 11/13/17
Workers were very good to work woth and had to re-run a couple of lines and did so pleasantly.

By Patricia L. on 10/23/17
This is my 2nd install job for the ductless/ heat pumps. I had a job done at summer home(cottage) that I wanted to prolong my stay within heat. Jerry & Ivan were a great team and i called them the "A-Team". I also got a call prior to the install by Adam who called ...
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This is my 2nd install job for the ductless/ heat pumps. I had a job done at summer home(cottage) that I wanted to prolong my stay within heat. Jerry & Ivan were a great team and i called them the "A-Team". I also got a call prior to the install by Adam who called to discuss the install and details which was great.
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By Mr. & Mrs. C. on 09/23/17
The team working on the installation was wonderful!

By Colin B. on 08/11/17
NETR, Inc. installed a new ductless heating/ac system in our home. They could not have been more professional. They were neat and clean. They finished the job quickly with little disturbance to our lives as could be expected under the circumstances. Adam H, Jeff D,...
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NETR, Inc. installed a new ductless heating/ac system in our home. They could not have been more professional. They were neat and clean. They finished the job quickly with little disturbance to our lives as could be expected under the circumstances. Adam H, Jeff D, Ryan S, and the rest of the crew were friendly and courteous and helpful with all aspects of the project. Thanks!
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By Ben L. on 07/31/17
Very professional crew, arrived on time, protected floors, cleaned up well after the job, explained all the workings.

By Andrew A. on 07/24/17
Good Job! Very happy with installation.

By Javedan F. on 07/19/17
Adam and his team showed up on time, installed our system despite the rainy weather and performed an excellent job. Once the system was up and running it has performed exactly as Adam promised it would, no embellishments with realistic expectations. Rarely write a...
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Adam and his team showed up on time, installed our system despite the rainy weather and performed an excellent job. Once the system was up and running it has performed exactly as Adam promised it would, no embellishments with realistic expectations. Rarely write a review, but this is a team that deserves a thank you from our family.
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By Laura D. on 07/04/17
The N.E.T.R., rep that we worked with, James Smithell, was excellent!He answered all of our questions and was very quick getting back to us, and helping us with everything we needed! A+. Also the three workers who came out to install were very respectful and nice t...
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The N.E.T.R., rep that we worked with, James Smithell, was excellent!He answered all of our questions and was very quick getting back to us, and helping us with everything we needed! A+. Also the three workers who came out to install were very respectful and nice to talk to . Overall we are very pleased with everything! Thank you!
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By George K. on 06/29/17
The installation was excellent - prompt ,efficient courteous well explained. The only problem was that the unit was wired into the electric panel of the other Condo. When I notified NETR, the electrician- Dave- came the next day and fixed it perfectly. We are lo...
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The installation was excellent - prompt ,efficient courteous well explained. The only problem was that the unit was wired into the electric panel of the other Condo. When I notified NETR, the electrician- Dave- came the next day and fixed it perfectly. We are looking forward to a cool summer.
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By Stephen Perkins & Phyllis G. on 06/28/17
NETR did a great job from start to finish. Jimmy took the time to convince us about the product and the company. The install crew - Jerry, Adam, Jeff, TIm and Matt C - were as professional as Jimmy promised. The crew was here early, was polite and pleasant to deal ...
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NETR did a great job from start to finish. Jimmy took the time to convince us about the product and the company. The install crew - Jerry, Adam, Jeff, TIm and Matt C - were as professional as Jimmy promised. The crew was here early, was polite and pleasant to deal with. They worked smoothly with us as we made some slight tweaks to one of the installation positions and made sure we knew just how everything worked before they departed. Their teamwork was top notch, they protected our floors and left the work site tidy. We would highly recommend this company. Hopefully the Mitsubishi equipment will be every bit as good as the NETR team.
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By Stephen Perkins & Phylllis G. on 06/27/17
Our experience was great from the first call, our first meeting with Jimmy and theinstallation with Jerry and crew. We got the help we needed to claim the rebates and have received just what Jimmy projected, and we were happy with our system too. Great job N.E.T.R.. Thank You.

By victoria f. on 06/21/17
For all the staff at NETR, particularly Adam, Jose, Jeff, the owner and the other two men whose names I didn't get but should be included. I cannot say enough good things about this company. The staff is professional, remarkably skilled, on time, get the job done a...
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For all the staff at NETR, particularly Adam, Jose, Jeff, the owner and the other two men whose names I didn't get but should be included. I cannot say enough good things about this company. The staff is professional, remarkably skilled, on time, get the job done and, get this, they get back to you! We had a complicated problem and the owner stopped by and figured out a way to solve it, set a date, the men arrived on time, finished. What more could one ask for. I have not dealt with a more professional company!
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By Harris K. on 05/27/17
The installation of our mini-split air conditioning system went flawlessly, directed a very competent and personable team leader. On a rainy installation day they not only put down drop cloths along the indoor route to the three unit locations, but they also donned...
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The installation of our mini-split air conditioning system went flawlessly, directed a very competent and personable team leader. On a rainy installation day they not only put down drop cloths along the indoor route to the three unit locations, but they also donned blue cloth foot coverings when in the house. You'd have thought they were all surgeons! I guess in their specialty they are. And they followed through the whole operation with the same level of care and thoughtfulness. My wife and I were particularly impressed with the human qualities of the whole team. They were all well mannered, well spoken and obviously enjoyed working with each other. A very high caliber company!
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By Alan S. on 05/12/17
Had the ********** Hyperheat A/C split-duct system installed with 5-zones. Totally thrilled! The entire installation team led by Adam was superb and like clockwork. Every detail was discussed and not overlooked. From the owner of the company to the crew, I was met ...
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Had the ********** Hyperheat A/C split-duct system installed with 5-zones. Totally thrilled! The entire installation team led by Adam was superb and like clockwork. Every detail was discussed and not overlooked. From the owner of the company to the crew, I was met with enthusiasm and professionalism every step of the way. Top-notch company...I highly recommend them!
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By Alan S. on 05/12/17
Had the Mitsubishi Hyperheat A/C split-duct system installed with 5-zones. Totally thrilled! The entire installation team led by Adam was superb and like clockwork. Every detail was discussed and not overlooked. From the owner of the company to the crew, I was met ...
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Had the Mitsubishi Hyperheat A/C split-duct system installed with 5-zones. Totally thrilled! The entire installation team led by Adam was superb and like clockwork. Every detail was discussed and not overlooked. From the owner of the company to the crew, I was met with enthusiasm and professionalism every step of the way. Top-notch company...I highly recommend them!
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By Alan S. on 05/12/17
Had the Mitsubishi Hyperheat A/C split-duct system installed with 5-zones. Totally thrilled! The entire installation team led by Adam was superb and like clockwork. Every detail was discussed and not overlooked. From the owner of the company to the crew, I was met ...
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Had the Mitsubishi Hyperheat A/C split-duct system installed with 5-zones. Totally thrilled! The entire installation team led by Adam was superb and like clockwork. Every detail was discussed and not overlooked. From the owner of the company to the crew, I was met with enthusiasm and professionalism every step of the way. Top-notch company...I highly recommend them!
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