CALL TO SCHEDULE
781-933-6387
By Paul L. on 07/25/19
Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business ...
(View More)
Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business efficiently yet took the time to thoroughly answer my questions (and I do ask a lot). After the unit was installed he carefully explained all the functions of the unit. He walked me through what I needed to do to submit the rebate - which wasn’t much because they had filled out the form and provided an addressed envelope with postage. In conclusion, it was a very positive experience.
(View Less)

By Cris B. on 07/18/19
OUTSTANDING, Meticulous! From the sales call with Mike, Financing with Alana, from first day of the install With Jeff , Matt and Dana..to the last day of the install, with Jeff to explain the functions of the system. Courteous, CLEAN!! I had a 2 mini spit systems i...
(View More)
OUTSTANDING, Meticulous! From the sales call with Mike, Financing with Alana, from first day of the install With Jeff , Matt and Dana..to the last day of the install, with Jeff to explain the functions of the system. Courteous, CLEAN!! I had a 2 mini spit systems installed in my 1900's home and everything was done perfectly, and neatly .. If you choose someone other than NETR your doing YOURSELF a disservice. My neighbor called me after the install for their number. To see if they would clean up the install he had done by another company a couple years ago. Because all his refrigerant lines were just hanging all over his house. He was unaware that it can be installed in a better way. Thank you for everything.
(View Less)

By Judy F. on 07/18/19
Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased ...
(View More)
Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased with his work ethic and professionalism.
(View Less)

By David & Judy M. on 07/16/19
Our salesman Paul was outstanding, that is why we referred him to our friends, which have both scheduled installations. Our installers Jerry and Terry are amazing! Polite and a pleasure to have in our home! We will continue to recommend NETR to all our friends and relatives.

By Jaclyn P. on 07/15/19
The technicians we had were excellent - polite, professional, timely and tidy. We couldn't have asked for a smoother experience especially considering our install was fairly complex.

By James B. on 07/15/19
I'm completely satisfied with N.E.T.R. and installer Jeff. The company has been responsive, honest, planful and timely. Jeff, the installer, is a professional - arriving on time, with all materials available and organized and working straight through the installati...
(View More)
I'm completely satisfied with N.E.T.R. and installer Jeff. The company has been responsive, honest, planful and timely. Jeff, the installer, is a professional - arriving on time, with all materials available and organized and working straight through the installation without a break. He was courteous and patient with my concerns and questions. His work quality was flawless. He installed a ********** ************ and ************ and left my house in perfect condition. I highly recommend N.E.T.R. and Jeff.
(View Less)

By James & Phyllis H. on 07/14/19
Presentation of product at seminar was excellent. Response time to additional questions was excellent. Details of product and service was excellent. Preparatory work, photos, explanations and home visits were excellent. Paul, our salesman was above and beyond.

By Larry & Margie C. on 07/14/19
We have already referred you to our friends. All of your employees were very professional and courteous, from salesman to installers.

By Paula O. on 07/13/19
Ray Fizpatrick

By Robert & Shirley H. on 07/12/19
Ivan and Jimmy did a great job. They were pleasant to work with and we enjoyed having them in our home.

By Karl and Patricia W. on 07/12/19
We give Jawon S. and Jimmy five stars for the installation of the heating/cooling mini split system. Our all electric home will have reduced heating and cooling costs because of the use of the heat pump vs. resistance heating. We are thrilled with the whisper quiet...
(View More)
We give Jawon S. and Jimmy five stars for the installation of the heating/cooling mini split system. Our all electric home will have reduced heating and cooling costs because of the use of the heat pump vs. resistance heating. We are thrilled with the whisper quiet units and their streamlined look blending seamlessly in each room. The exterior piping matches well with our house trim and the heat pumps are not obtrusive. Jawon S. and Jimmy were the ultimate professionals. They were knowledgeable answering all of our questions about the installation and product operation in detail. They were skilled technicians, tackling a big project in three days. Whether working inside or outside the house you barely knew the were around, being the polite, respectful, helpful and quiet experts that they were. The worksite was orderly at the end of each day and absolutely no cleanup was necessary by us. We recommend N.E.T.R. INC. and in particular Jawon S. and Jimmy without hesitation.
(View Less)

By Frank L. on 07/11/19
We loved the responsiveness of your customer service department. We received calls letting us know, not only when the install would start, but who the install technicians would be. Our install technicians Jerry and Terry were very courteous and kept us up to date o...
(View More)
We loved the responsiveness of your customer service department. We received calls letting us know, not only when the install would start, but who the install technicians would be. Our install technicians Jerry and Terry were very courteous and kept us up to date on the daily progress of our install. We are very pleased overall.
(View Less)

By Jocelyn G. on 07/11/19
Everyone was professional and kind from start to finish. Jimmy was patient and thorough with finding product and install ideas to make it work for my complicated home. Install guys were clean, fast, and thoroughon explaining everything. I couldn't be happier.

By Frances L. on 07/11/19
For what we requested we knew we would pay more to have all wiring and hoses internal. Having been in construction, NETR provided the best experience. One of the most professional trades I have worked with.

By Barbara Del D. on 07/11/19
I was very pleased with the job. Brian B. did a neat job and was very clean and obliging. The electrician Derrick did his work quickly and explained the process to me. Everything was completed in the scheduled 2 days, just in time for the hot weather to settle in.

By jocelyn on 07/11/19
From start to finish NETR was professional, quick and efficient. Jimmy, the sales rep, was extremely thorough and understanding when it came to my difficult situation. He found the best options for the right cost and proper placement for install. The install techni...
(View More)
From start to finish NETR was professional, quick and efficient. Jimmy, the sales rep, was extremely thorough and understanding when it came to my difficult situation. He found the best options for the right cost and proper placement for install. The install technicians were friendly, clean and clear from the second they arrived to the minute they left. I am 100% happy and would highly recommend NETR!
(View Less)

By charyl w. on 07/10/19
Ray is very professional, meticulous & thorough. He did a great job! Thanks again for the extra care cleaning our Mitsubishi Split Air.

By Zach G. on 07/09/19
Jerry and Terry were excellent. They answered all my questions and did a fantastic job walking down the options with me. I had a few quotes, and although you guys were not the cheapest (10% more) I believe you guys spent more time on the job, and also took the tim...
(View More)
Jerry and Terry were excellent. They answered all my questions and did a fantastic job walking down the options with me. I had a few quotes, and although you guys were not the cheapest (10% more) I believe you guys spent more time on the job, and also took the time to explain options during your open house. I was very impressed.
(View Less)

By Michael J W. on 07/09/19
Mr. Ray Fitzpatrick arrived on time at 8:35 AM on July 9, 2019 to service our four indoor head units and the outside compressor. He was neat and careful in and around our property. Ray was thorough in his maintenance and took time to explain the procedures he was...
(View More)
Mr. Ray Fitzpatrick arrived on time at 8:35 AM on July 9, 2019 to service our four indoor head units and the outside compressor. He was neat and careful in and around our property. Ray was thorough in his maintenance and took time to explain the procedures he was performing. He answered our questions so we could understand both what he was doing and what we could do to maintain the equipment in peak operating condition. Mr. Fitzpatrick was convivial in all aspects during his visit. We are very happy with all of the staff at NETR, Inc. The split unit air conditioning system has been a wonderful addition to our home. We look forward to a long business relationship with NETR, Inc.
(View Less)

By Kelly D. on 07/08/19
Your administrative people not only did everything promised - they did more than what was promised! They made the rebate process simple - they did it all AND filed the warranty materials. Thank you! The installers were friendly and answered all questions . My only ...
(View More)
Your administrative people not only did everything promised - they did more than what was promised! They made the rebate process simple - they did it all AND filed the warranty materials. Thank you! The installers were friendly and answered all questions . My only question is how long the exterior platforms will stay put. I will let you know!
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
781-933-6387

Select any employee to see all their reviews.

PETER D
20 Years
Rating:
(5 total reviews)
Tien T
13 Years
Rating:
(4 total reviews)
Kevin R
14 Years
Rating:
(4 total reviews)
Chris C
11 Years
Rating:
(2 total reviews)
Larry L
42 Years
Rating:
(2 total reviews)
Joe L
2 Years
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period N.E.T.R. Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
781-933-6387

Customer service is always a top priority at N.E.T.R. Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.