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By Ellen K. on 07/25/19
Ray was helpful in no only doing maintenance on my split system, but explaining how to keep it working properly.

By Cate A. on 07/25/19
I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediatel...
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I highly recommend N.E.T.R.! From the moment I requested bids through Home Advisor, to the day the work was all done, the whole experience with N.E.T.R. was great. They were incredibly responsive, professional and helpful. Patrick got back to me almost immediately, scheduled a meeting for a site visit (Chip was great in the walk through--he was very thorough and reassuring, and offered great suggestions regarding my questions and concerns). Then I got my quote right away. The office was very accommodating regarding my downpayment and responsive to questions I had about some shrubbery that needed to be removed prior to the installation. Then Ivan and Terrence arrived to do the installation and It went off without a hitch. They even put little booties over their shoes so as not to drag dirt into the house! This company is great from start to finish. I will definitely encourage my neighbors to use them. Can't say enough good things!
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By Cate A. on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Cate on 07/25/19
Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall...
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Ivan and Terry were amazing! They were incredibly nice, but also super competent, meticulous to details, and went above and beyond (climbing ladders in the pouring rain, crawling around in in the bulkhead, and ordering brackets to mount my unit on the outside wall when it became clear that the pad location wasn't ideal) all to get the job done perfectly and right on schedule! They were so helpful, troubleshooting issues that were unique to my house in really ideal ways. They were so neat and clean...you would never have known they were here except for the big smile on my face now that I have ac!! Great work, great service, thank you both! Call NETR and ask for Ivan and Terry!!
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By Paul L. on 07/25/19
Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business ...
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Our mini-split unit was installed in a very professional manner. Cesar L explained every step to me, and made sure I understood. I was consulted about options in how the outside pipes / wires were run before that stage of the work began. He went about his business efficiently yet took the time to thoroughly answer my questions (and I do ask a lot). After the unit was installed he carefully explained all the functions of the unit. He walked me through what I needed to do to submit the rebate - which wasn’t much because they had filled out the form and provided an addressed envelope with postage. In conclusion, it was a very positive experience.
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By Cris B. on 07/18/19
OUTSTANDING, Meticulous! From the sales call with Mike, Financing with Alana, from first day of the install With Jeff , Matt and Dana..to the last day of the install, with Jeff to explain the functions of the system. Courteous, CLEAN!! I had a 2 mini spit systems i...
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OUTSTANDING, Meticulous! From the sales call with Mike, Financing with Alana, from first day of the install With Jeff , Matt and Dana..to the last day of the install, with Jeff to explain the functions of the system. Courteous, CLEAN!! I had a 2 mini spit systems installed in my 1900's home and everything was done perfectly, and neatly .. If you choose someone other than NETR your doing YOURSELF a disservice. My neighbor called me after the install for their number. To see if they would clean up the install he had done by another company a couple years ago. Because all his refrigerant lines were just hanging all over his house. He was unaware that it can be installed in a better way. Thank you for everything.
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By Judy F. on 07/18/19
Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased ...
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Despite the extremely hot temperature, Cesar worked diligently to install our ductless air conditioner. He explained his installation step by step, cleaned up all debris and patiently and thoroughly went through the instructions with us. We were extremely pleased with his work ethic and professionalism.
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By David & Judy M. on 07/16/19
Our salesman Paul was outstanding, that is why we referred him to our friends, which have both scheduled installations. Our installers Jerry and Terry are amazing! Polite and a pleasure to have in our home! We will continue to recommend NETR to all our friends and relatives.

By Jaclyn P. on 07/15/19
The technicians we had were excellent - polite, professional, timely and tidy. We couldn't have asked for a smoother experience especially considering our install was fairly complex.

By James B. on 07/15/19
I'm completely satisfied with N.E.T.R. and installer Jeff. The company has been responsive, honest, planful and timely. Jeff, the installer, is a professional - arriving on time, with all materials available and organized and working straight through the installati...
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I'm completely satisfied with N.E.T.R. and installer Jeff. The company has been responsive, honest, planful and timely. Jeff, the installer, is a professional - arriving on time, with all materials available and organized and working straight through the installation without a break. He was courteous and patient with my concerns and questions. His work quality was flawless. He installed a ********** ************ and ************ and left my house in perfect condition. I highly recommend N.E.T.R. and Jeff.
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By James & Phyllis H. on 07/14/19
Presentation of product at seminar was excellent. Response time to additional questions was excellent. Details of product and service was excellent. Preparatory work, photos, explanations and home visits were excellent. Paul, our salesman was above and beyond.

By Larry & Margie C. on 07/14/19
We have already referred you to our friends. All of your employees were very professional and courteous, from salesman to installers.

By Paula O. on 07/13/19
Ray Fizpatrick

By Robert & Shirley H. on 07/12/19
Ivan and Jimmy did a great job. They were pleasant to work with and we enjoyed having them in our home.

By Karl and Patricia W. on 07/12/19
We give Jawon S. and Jimmy five stars for the installation of the heating/cooling mini split system. Our all electric home will have reduced heating and cooling costs because of the use of the heat pump vs. resistance heating. We are thrilled with the whisper quiet...
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We give Jawon S. and Jimmy five stars for the installation of the heating/cooling mini split system. Our all electric home will have reduced heating and cooling costs because of the use of the heat pump vs. resistance heating. We are thrilled with the whisper quiet units and their streamlined look blending seamlessly in each room. The exterior piping matches well with our house trim and the heat pumps are not obtrusive. Jawon S. and Jimmy were the ultimate professionals. They were knowledgeable answering all of our questions about the installation and product operation in detail. They were skilled technicians, tackling a big project in three days. Whether working inside or outside the house you barely knew the were around, being the polite, respectful, helpful and quiet experts that they were. The worksite was orderly at the end of each day and absolutely no cleanup was necessary by us. We recommend N.E.T.R. INC. and in particular Jawon S. and Jimmy without hesitation.
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By Jocelyn G. on 07/11/19
Everyone was professional and kind from start to finish. Jimmy was patient and thorough with finding product and install ideas to make it work for my complicated home. Install guys were clean, fast, and thoroughon explaining everything. I couldn't be happier.

By Frank L. on 07/11/19
We loved the responsiveness of your customer service department. We received calls letting us know, not only when the install would start, but who the install technicians would be. Our install technicians Jerry and Terry were very courteous and kept us up to date o...
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We loved the responsiveness of your customer service department. We received calls letting us know, not only when the install would start, but who the install technicians would be. Our install technicians Jerry and Terry were very courteous and kept us up to date on the daily progress of our install. We are very pleased overall.
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By Frances L. on 07/11/19
For what we requested we knew we would pay more to have all wiring and hoses internal. Having been in construction, NETR provided the best experience. One of the most professional trades I have worked with.

By Barbara Del D. on 07/11/19
I was very pleased with the job. Brian B. did a neat job and was very clean and obliging. The electrician Derrick did his work quickly and explained the process to me. Everything was completed in the scheduled 2 days, just in time for the hot weather to settle in.

By jocelyn on 07/11/19
From start to finish NETR was professional, quick and efficient. Jimmy, the sales rep, was extremely thorough and understanding when it came to my difficult situation. He found the best options for the right cost and proper placement for install. The install techni...
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From start to finish NETR was professional, quick and efficient. Jimmy, the sales rep, was extremely thorough and understanding when it came to my difficult situation. He found the best options for the right cost and proper placement for install. The install technicians were friendly, clean and clear from the second they arrived to the minute they left. I am 100% happy and would highly recommend NETR!
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PETER D
20 Years
Rating:
(5 total reviews)
Tien T
13 Years
Rating:
(4 total reviews)
Kevin R
14 Years
Rating:
(4 total reviews)
Chris C
11 Years
Rating:
(2 total reviews)
Larry L
42 Years
Rating:
(2 total reviews)
Marlon C
13 Years
Rating:
(1 total review)

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