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By Manny M. on 08/20/19
Chad was very profesional and knowledgeable great person to deal with fantastic job.

By SHARRON V. on 08/14/19
I received excellent service. They figured out the problem they fixed it and then came back the next day to do a camera viewing for free and to give me advice on what could be done but we’re honest and said it was not necessary

By Tammy T. on 08/13/19
Chad was professional, clean and efficient. Exactly what I expect from the company. I was pleased with the service provided on this visit.

By Cliffard M. on 08/13/19
Our basement had a sewer back up problem this morning. I ended up calling Mr. Rooter and was able to get a technician out in the afternoon. Kyle was very personable as well as professional. He worked quickly and efficiently to locate the issue. He was extremely ...
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Our basement had a sewer back up problem this morning. I ended up calling Mr. Rooter and was able to get a technician out in the afternoon. Kyle was very personable as well as professional. He worked quickly and efficiently to locate the issue. He was extremely knowledgeable with what the issue was and how to fix it. Our family is very appreciative of his honesty and would totally recommend Mr. Rooter, especially Kyle, for any plumbing issues. Thank you Kyle!
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By Andrew W. on 08/02/19
Kyle was really helpful. He told me the various options that I had but also told me that what I was trying to do to remedy the situation myself could also possibly solve the problem. Told me to try out what I was doing and that they were available if it didn't wo...
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Kyle was really helpful. He told me the various options that I had but also told me that what I was trying to do to remedy the situation myself could also possibly solve the problem. Told me to try out what I was doing and that they were available if it didn't work. I appreciated the honesty and not trying to force me to do work that may not be needed, but also giving me the options if I need them.
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By Lorne B. on 07/20/19
Job well done by Louis in work & exclamation of problem.

By JUNE P. on 07/16/19
Every time we're in trouble with the plumbing, we call Mr Rooter and they come running. Although all of their staff are wonderful, Lou knows our house best so we ask for him. It has been our experience that nobody from this company ever tries to up-sell or push p...
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Every time we're in trouble with the plumbing, we call Mr Rooter and they come running. Although all of their staff are wonderful, Lou knows our house best so we ask for him. It has been our experience that nobody from this company ever tries to up-sell or push products. We are always given several scenarios to chose from that fit our pocketbook. So grateful for the gang at Mr Rooter!
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By Fabio D. on 06/17/19
Seamus listened to my issue patiently and quietly. His response to my problem was beyond my expectations.

By Randall D. on 06/14/19
Respectfully I appreciated the same day service however,the situation was an exterior drain that acutely stopped draining, after several educated/competent attempts to resolve myself I chose to resort to Mr Rooter for assistance, The agents, one for which was recov...
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Respectfully I appreciated the same day service however,the situation was an exterior drain that acutely stopped draining, after several educated/competent attempts to resolve myself I chose to resort to Mr Rooter for assistance, The agents, one for which was recovering from a recent stroke (god bless this man with his limitations which were evident and for which I addressed with concerning and comforting words numerous times) and his assistant spent less then one hour with the same tool with no resolve for which I obtained the same results myself in a lesser time line with no results to resolve the issue, at a cost of 385.00 with no resolution I am pissed off to say the least, no attempts with a camera or other adjuncts, I had to provide my own shop vac for water removal of the area, contacting my credit card company to stop payment as at the least the services at this cost were sub optimal at the very least, pondering legal action for miss representation and blatant disregard of services with neglect to assure resolve with competency!!! Randall Doane doanester@yahoo.com 905-517-1175 FYI, posting this to all aspects of social media to deter further peoples being taken of advantage of by your services.
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By Randall D. on 06/14/19
provide quality workmanship with satsifaction at a reasonable cost!!!!!!!!!!!!!!!!!

By Randall D. on 06/14/19
provide quality workmanship with satsifaction at a reasonable cost!!!!!!!!!!!!!!!!!

By BOB S. on 04/26/19
Louis from Mr. Rooter replaced our kitchen tap and found a pinhole leak in the hot and cold feed lines behind the wall.......very quick and professional; Mr. Rooter is lucky to have an employee like this.

By Karen C. on 04/25/19
Fixed the priblem very well Polite On time All very good EXCEPT PRICE. 400$ to snake a clogged drain

By Patrick G. on 04/19/19
good

By Dominic D. on 04/17/19
Re: Kyle R, He worked very hard to unclog our sewer, but we're not Experts so it's hard to say if he could have done it differently and saved us some money, He did explain things before he did anything and we had no choice but trust what he told us was the onl...
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Re: Kyle R, He worked very hard to unclog our sewer, but we're not Experts so it's hard to say if he could have done it differently and saved us some money, He did explain things before he did anything and we had no choice but trust what he told us was the only way to do it. So far it's ok, but it remains to be seen for how long. We hope for the best.
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By Matt M. on 03/21/19
Great team worked quickly and cleaned up completely.

By Wanda G. on 03/13/19
Excellent service as usual. Louis was very professional and knowledgeable.

By Jeff M. on 03/06/19
Arrived quickly and solved problem quickly also. Very clear with options/explanations and did a clean, thorough job. Highly recommend.

By ANNE RICHARD L. on 02/23/19
Mr. Rooter just replaced our sump pump and done an excellent job. Louis B. was very professional in letting us know what he was going to do and then went about his work to re-plumb and replace our old sump pump. After he had completed the work he showed us that eve...
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Mr. Rooter just replaced our sump pump and done an excellent job. Louis B. was very professional in letting us know what he was going to do and then went about his work to re-plumb and replace our old sump pump. After he had completed the work he showed us that everything was working and asked if we had any questions. He was informative, polite and hard working. It was a pleasure to have him do the work for us *************************************************************
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By Wilma G. on 01/18/19
I found everyone whom I spoke to very polite and helpful. I received a call to set up an appointment and was called again a half hour before the service provider arrived, thst same day. Louis B. was friendly. He was informed of the problem and asked some questions....
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I found everyone whom I spoke to very polite and helpful. I received a call to set up an appointment and was called again a half hour before the service provider arrived, thst same day. Louis B. was friendly. He was informed of the problem and asked some questions. He offered us a few options that he could try and the prices for each. We were allowed to choose the option without pressure of any kind. Louis fixed the problem in a very timely manner. He gets a 10/10 from us. We are very pleased with our experience with Mr. Rooter Plumbing and would not hesitate to call them again or recommend them to our friends and relatives.
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Select any employee to see all their reviews.

Chad D
15 Years
Rating:
32 total reviews!
Kyle R
Rating:
4 total reviews!
Gerry O
Customer Service Rep.
Rating:
(1 total review)
Rob B
Customer Service Rep.
Rating:Just Launched
Kellholm S
Rating:
(2 total reviews)
Louis B
9 Years
Rating:
(30 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mr. Rooter Plumbing - Hamilton has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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