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By Claudia B. on 10/22/19
Very helpfull. Fixed my problem and helped me to a solution to fix the issue. Hope i dont need them again but if i do i will.

By Tamara G. on 10/22/19
Very efficient, polite and gets the job done!! Thanks Again

By Rob p. on 10/04/19
Excellent service today from Chris M. Highly recommended company and service man!

By Michael H. on 10/01/19
Excellent service by our technician Kyle..

By Bert S. on 09/14/19
Good service excellent staff

By DAN C. on 09/05/19
Chad D did an excellent job clearing my sewers. Very informative ideas on how to prevent the problem from happening in the future.

By Melissa P. on 08/28/19
I called for a quote in the morning and by the afternoon Chad was over and had a couple of different options available. He was also able to start that day and finish 2 days later. He did excellent work and I would definitely ask him to come and do work again in the future.

By Mike C. on 08/24/19
Roto Rooter estimated a 1 hour job, with parts, would cost $1,250.00 I called another local plumber, who fixed BOTH problems for $235.00 total. Thus saving myself over $1,000.00 I would NEVER recommend Roto Rooter to ANYONE.

By Manny M. on 08/20/19
Chad was very profesional and knowledgeable great person to deal with fantastic job.

By SHARRON V. on 08/14/19
I received excellent service. They figured out the problem they fixed it and then came back the next day to do a camera viewing for free and to give me advice on what could be done but we’re honest and said it was not necessary

By Tammy T. on 08/13/19
Chad was professional, clean and efficient. Exactly what I expect from the company. I was pleased with the service provided on this visit.

By Cliffard M. on 08/13/19
Our basement had a sewer back up problem this morning. I ended up calling Mr. Rooter and was able to get a technician out in the afternoon. Kyle was very personable as well as professional. He worked quickly and efficiently to locate the issue. He was extremely ...
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Our basement had a sewer back up problem this morning. I ended up calling Mr. Rooter and was able to get a technician out in the afternoon. Kyle was very personable as well as professional. He worked quickly and efficiently to locate the issue. He was extremely knowledgeable with what the issue was and how to fix it. Our family is very appreciative of his honesty and would totally recommend Mr. Rooter, especially Kyle, for any plumbing issues. Thank you Kyle!
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By Andrew W. on 08/02/19
Kyle was really helpful. He told me the various options that I had but also told me that what I was trying to do to remedy the situation myself could also possibly solve the problem. Told me to try out what I was doing and that they were available if it didn't wo...
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Kyle was really helpful. He told me the various options that I had but also told me that what I was trying to do to remedy the situation myself could also possibly solve the problem. Told me to try out what I was doing and that they were available if it didn't work. I appreciated the honesty and not trying to force me to do work that may not be needed, but also giving me the options if I need them.
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By Lorne B. on 07/20/19
Job well done by Louis in work & exclamation of problem.

By JUNE P. on 07/16/19
Every time we're in trouble with the plumbing, we call Mr Rooter and they come running. Although all of their staff are wonderful, Lou knows our house best so we ask for him. It has been our experience that nobody from this company ever tries to up-sell or push p...
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Every time we're in trouble with the plumbing, we call Mr Rooter and they come running. Although all of their staff are wonderful, Lou knows our house best so we ask for him. It has been our experience that nobody from this company ever tries to up-sell or push products. We are always given several scenarios to chose from that fit our pocketbook. So grateful for the gang at Mr Rooter!
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By Fabio D. on 06/17/19
Seamus listened to my issue patiently and quietly. His response to my problem was beyond my expectations.

By Randall D. on 06/14/19
Respectfully I appreciated the same day service however,the situation was an exterior drain that acutely stopped draining, after several educated/competent attempts to resolve myself I chose to resort to Mr Rooter for assistance, The agents, one for which was recov...
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Respectfully I appreciated the same day service however,the situation was an exterior drain that acutely stopped draining, after several educated/competent attempts to resolve myself I chose to resort to Mr Rooter for assistance, The agents, one for which was recovering from a recent stroke (god bless this man with his limitations which were evident and for which I addressed with concerning and comforting words numerous times) and his assistant spent less then one hour with the same tool with no resolve for which I obtained the same results myself in a lesser time line with no results to resolve the issue, at a cost of 385.00 with no resolution I am pissed off to say the least, no attempts with a camera or other adjuncts, I had to provide my own shop vac for water removal of the area, contacting my credit card company to stop payment as at the least the services at this cost were sub optimal at the very least, pondering legal action for miss representation and blatant disregard of services with neglect to assure resolve with competency!!! Randall Doane doanester@yahoo.com 905-517-1175 FYI, posting this to all aspects of social media to deter further peoples being taken of advantage of by your services.
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By Randall D. on 06/14/19
provide quality workmanship with satsifaction at a reasonable cost!!!!!!!!!!!!!!!!!

By Randall D. on 06/14/19
provide quality workmanship with satsifaction at a reasonable cost!!!!!!!!!!!!!!!!!

By Carl H. on 06/06/19
Work completed was of excellent quality, plumber was professional and knowledgeable. Pricing is higher than competitors, however I'm satisfied that it has what appears to be a good warranty.
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905-549-6303

Select any employee to see all their reviews.

Chad D
15 Years
Rating:
35 total reviews!
Kyle R
Rating:
7 total reviews!
Gerry O
Customer Service Rep.
Rating:
(1 total review)
Susan Q
Customer Service Rep.
Rating:Just Launched
Kellholm S
Rating:
(2 total reviews)
Chris M
Rating:
(1 total review)

* Total number of reviews and star-ratings are based on data collected during the time period Mr. Rooter Plumbing - Hamilton has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mr. Rooter Plumbing - Hamilton. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Louis B has a 4.5-Star average rating and a total of 31 total reviews
31 total reviews
Lou is a native of Niagara enjoys the hands on work that plumbing provides. Lou is a customer focused professional who will go the extra mile for you. In his own time, Lou is all about his family.
By Mike C. on 08/24/19
Roto Rooter estimated a 1 hour job, with parts, would cost $1,250.00 I called another local plumber, who fixed BOTH problems for $235.00 total. Thus saving myself over $1,000.00 I would NEVER recommend Roto Rooter to ANYONE.

By Lorne B. on 07/20/19
Job well done by Louis in work & exclamation of problem.

By JUNE P. on 07/16/19
Every time we're in trouble with the plumbing, we call Mr Rooter and they come running. Although all of their staff are wonderful, Lou knows our house best so we ask for him. It has been our experience that nobody from this company ever tries to up-sell or push p...
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Every time we're in trouble with the plumbing, we call Mr Rooter and they come running. Although all of their staff are wonderful, Lou knows our house best so we ask for him. It has been our experience that nobody from this company ever tries to up-sell or push products. We are always given several scenarios to chose from that fit our pocketbook. So grateful for the gang at Mr Rooter!
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By BOB S. on 04/26/19
Louis from Mr. Rooter replaced our kitchen tap and found a pinhole leak in the hot and cold feed lines behind the wall.......very quick and professional; Mr. Rooter is lucky to have an employee like this.

By Karen C. on 04/25/19
Fixed the priblem very well Polite On time All very good EXCEPT PRICE. 400$ to snake a clogged drain

By Wanda G. on 03/13/19
Excellent service as usual. Louis was very professional and knowledgeable.

By Jeff M. on 03/06/19
Arrived quickly and solved problem quickly also. Very clear with options/explanations and did a clean, thorough job. Highly recommend.

By ANNE RICHARD L. on 02/23/19
Mr. Rooter just replaced our sump pump and done an excellent job. Louis B. was very professional in letting us know what he was going to do and then went about his work to re-plumb and replace our old sump pump. After he had completed the work he showed us that eve...
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Mr. Rooter just replaced our sump pump and done an excellent job. Louis B. was very professional in letting us know what he was going to do and then went about his work to re-plumb and replace our old sump pump. After he had completed the work he showed us that everything was working and asked if we had any questions. He was informative, polite and hard working. It was a pleasure to have him do the work for us *************************************************************
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By Wilma G. on 01/18/19
I found everyone whom I spoke to very polite and helpful. I received a call to set up an appointment and was called again a half hour before the service provider arrived, thst same day. Louis B. was friendly. He was informed of the problem and asked some questions....
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I found everyone whom I spoke to very polite and helpful. I received a call to set up an appointment and was called again a half hour before the service provider arrived, thst same day. Louis B. was friendly. He was informed of the problem and asked some questions. He offered us a few options that he could try and the prices for each. We were allowed to choose the option without pressure of any kind. Louis fixed the problem in a very timely manner. He gets a 10/10 from us. We are very pleased with our experience with Mr. Rooter Plumbing and would not hesitate to call them again or recommend them to our friends and relatives.
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By John R. on 01/18/19
Very good and prompt service

By Julian L. on 01/09/19
The technician was very polite and knowledgeable. He spent the time explaining what was wrong with the drain and then was able to resolve the problem. I would definitely use this service again should another issue occurs.

By Zi m. on 11/02/18
Very professional and thoughtful plumber. Excellent job , costly though.

By Shawn J. on 10/31/18
Thank you Rooter Plumbing for an excellent job done! Louis B is fantastic. Friendly, polite and very informed about his work. He explained to me the problems. Showed me the issues as he went about the work. Cleaned and fixed the drain issues. He cleaned up after he...
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Thank you Rooter Plumbing for an excellent job done! Louis B is fantastic. Friendly, polite and very informed about his work. He explained to me the problems. Showed me the issues as he went about the work. Cleaned and fixed the drain issues. He cleaned up after he was finished like he wasn't even there! Rooter Plumbing is very lucky to have such a great, well mannered, hard working employee on board. I would highly recommend Louis and Rooter to anyone looking for a professional job to be done. Thank you Lou for your hard work yesterday! karen
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By Peter M. on 10/17/18
We've recently moved and our first experience were clogged pipes, we called Mr. Rooter and they booked us quite quickly, Louis came and diagnosed the problem and later came to fix it. He worked quickly, was very professional and quite pleasant. Louis did an awesome...
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We've recently moved and our first experience were clogged pipes, we called Mr. Rooter and they booked us quite quickly, Louis came and diagnosed the problem and later came to fix it. He worked quickly, was very professional and quite pleasant. Louis did an awesome job. Thank you so much, everything is back to normal and working well so far. Highly recommend Louis and Mr. Rooter Plumbing.
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By APRIL R. on 09/21/18
Louis was very professional and kind he did his work quickly . MrRooter itself let me down. I called beginning of the week, they were to come by Friday and Friday at 1 the item that was malfunctioning, broke. Only after I called the emergency line was I told they w...
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Louis was very professional and kind he did his work quickly . MrRooter itself let me down. I called beginning of the week, they were to come by Friday and Friday at 1 the item that was malfunctioning, broke. Only after I called the emergency line was I told they were in the area and could be there in 30 minutes, an hour later Louis came AND REPAIRED ITEM QuICKLY. vERY COSTLY BUT WHAT CAN YOU DO? Next time come when your suppose to or at least email the day before like you said you would. Disappointed.
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By Lynda B. on 08/07/18
Plumber/technician Louie did some repairs for me this morning. I can only say that a situation that upset me was totally put to ease by this very considerate and obviously well trained man. He is a real bonus to his company...fixed the problem and also gave me some...
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Plumber/technician Louie did some repairs for me this morning. I can only say that a situation that upset me was totally put to ease by this very considerate and obviously well trained man. He is a real bonus to his company...fixed the problem and also gave me some very good advice as to maintenance etc . Can only give him 5 stars.
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By Steve B. on 06/19/18
Lou was efficient considerate and worked surprising quite. He is easy to work with and trustworthy in your home

By Judy D. on 04/12/18
Excellent service....very professional

By Argus Medical B. on 02/18/18
Were able to attend to problem quickly. Worked professionally and out of hours at no extra cost. Definitely call them again and positively recommended the company.

By Katty B. on 01/23/18
(no comment)
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