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By BOB S. on 04/26/19
Louis from Mr. Rooter replaced our kitchen tap and found a pinhole leak in the hot and cold feed lines behind the wall.......very quick and professional; Mr. Rooter is lucky to have an employee like this.

By Karen C. on 04/25/19
Fixed the priblem very well Polite On time All very good EXCEPT PRICE. 400$ to snake a clogged drain

By Patrick G. on 04/19/19
good

By Dominic D. on 04/17/19
Re: Kyle R, He worked very hard to unclog our sewer, but we're not Experts so it's hard to say if he could have done it differently and saved us some money, He did explain things before he did anything and we had no choice but trust what he told us was the onl...
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Re: Kyle R, He worked very hard to unclog our sewer, but we're not Experts so it's hard to say if he could have done it differently and saved us some money, He did explain things before he did anything and we had no choice but trust what he told us was the only way to do it. So far it's ok, but it remains to be seen for how long. We hope for the best.
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By Matt M. on 03/21/19
Great team worked quickly and cleaned up completely.

By Wanda G. on 03/13/19
Excellent service as usual. Louis was very professional and knowledgeable.

By Jeff M. on 03/06/19
Arrived quickly and solved problem quickly also. Very clear with options/explanations and did a clean, thorough job. Highly recommend.

By ANNE RICHARD L. on 02/23/19
Mr. Rooter just replaced our sump pump and done an excellent job. Louis B. was very professional in letting us know what he was going to do and then went about his work to re-plumb and replace our old sump pump. After he had completed the work he showed us that eve...
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Mr. Rooter just replaced our sump pump and done an excellent job. Louis B. was very professional in letting us know what he was going to do and then went about his work to re-plumb and replace our old sump pump. After he had completed the work he showed us that everything was working and asked if we had any questions. He was informative, polite and hard working. It was a pleasure to have him do the work for us *************************************************************
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By Wilma G. on 01/18/19
I found everyone whom I spoke to very polite and helpful. I received a call to set up an appointment and was called again a half hour before the service provider arrived, thst same day. Louis B. was friendly. He was informed of the problem and asked some questions....
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I found everyone whom I spoke to very polite and helpful. I received a call to set up an appointment and was called again a half hour before the service provider arrived, thst same day. Louis B. was friendly. He was informed of the problem and asked some questions. He offered us a few options that he could try and the prices for each. We were allowed to choose the option without pressure of any kind. Louis fixed the problem in a very timely manner. He gets a 10/10 from us. We are very pleased with our experience with Mr. Rooter Plumbing and would not hesitate to call them again or recommend them to our friends and relatives.
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By John R. on 01/18/19
Very good and prompt service

By Julian L. on 01/09/19
The technician was very polite and knowledgeable. He spent the time explaining what was wrong with the drain and then was able to resolve the problem. I would definitely use this service again should another issue occurs.

By Nick Y. on 12/27/18
If the Appointment process, call-back and front office experience is exemplary, there is little doubt that the service will be excellent. This has been a continuing style of experience with three firms we have dealt with in the last 3 months, including Mr. Rooter. ...
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If the Appointment process, call-back and front office experience is exemplary, there is little doubt that the service will be excellent. This has been a continuing style of experience with three firms we have dealt with in the last 3 months, including Mr. Rooter. CHAD is a class example for representing any firm. He is a marvel at work and whatever has to be done is done well. This firm's services may be expensive, but I have no comparison. But when you get the service that is offered by CHAD and Mr.Rooter, who cares. A painless emergency repair is worth their cost.
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By Zi m. on 11/02/18
Very professional and thoughtful plumber. Excellent job , costly though.

By Shawn J. on 10/31/18
Thank you Rooter Plumbing for an excellent job done! Louis B is fantastic. Friendly, polite and very informed about his work. He explained to me the problems. Showed me the issues as he went about the work. Cleaned and fixed the drain issues. He cleaned up after he...
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Thank you Rooter Plumbing for an excellent job done! Louis B is fantastic. Friendly, polite and very informed about his work. He explained to me the problems. Showed me the issues as he went about the work. Cleaned and fixed the drain issues. He cleaned up after he was finished like he wasn't even there! Rooter Plumbing is very lucky to have such a great, well mannered, hard working employee on board. I would highly recommend Louis and Rooter to anyone looking for a professional job to be done. Thank you Lou for your hard work yesterday! karen
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By Peter M. on 10/17/18
We've recently moved and our first experience were clogged pipes, we called Mr. Rooter and they booked us quite quickly, Louis came and diagnosed the problem and later came to fix it. He worked quickly, was very professional and quite pleasant. Louis did an awesome...
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We've recently moved and our first experience were clogged pipes, we called Mr. Rooter and they booked us quite quickly, Louis came and diagnosed the problem and later came to fix it. He worked quickly, was very professional and quite pleasant. Louis did an awesome job. Thank you so much, everything is back to normal and working well so far. Highly recommend Louis and Mr. Rooter Plumbing.
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By Jennifer A. on 10/04/18
I was extremely upset with my appointment...the problem wasn't fixed..he 'snaked' each end which ended up being dead ends. Then tried snaking through the sump pump and got 25ft but still didn't get where he needed to go . I was going by the info rely to me from my ...
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I was extremely upset with my appointment...the problem wasn't fixed..he 'snaked' each end which ended up being dead ends. Then tried snaking through the sump pump and got 25ft but still didn't get where he needed to go . I was going by the info rely to me from my driveway contractor that the pipe was clogged. I thought it would be a simple snake and pull but no. It was suggested that I dig up my garage floor and put a new pipe which would cost me over $5000. No thank you....bottom line I paid $500 for the guy to do nothing that I couldn't do myself. I purchased that $100 for 10 years for a discount and I now don't plan on using them for anything. I would like that refunded. Well actually I would like the whole thing refunded. The gentleman his self was very nice but I truly feel like I've been taken advantaged. I should of went with my gut and said no but I needed it done. Unsatisfied customer Jennifer
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By MAGEN D. on 09/28/18
Courteous staff both admin and plumber. Plumber was professional, explain the problem and solution, and did an excellent job.

By APRIL R. on 09/21/18
Louis was very professional and kind he did his work quickly . MrRooter itself let me down. I called beginning of the week, they were to come by Friday and Friday at 1 the item that was malfunctioning, broke. Only after I called the emergency line was I told they w...
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Louis was very professional and kind he did his work quickly . MrRooter itself let me down. I called beginning of the week, they were to come by Friday and Friday at 1 the item that was malfunctioning, broke. Only after I called the emergency line was I told they were in the area and could be there in 30 minutes, an hour later Louis came AND REPAIRED ITEM QuICKLY. vERY COSTLY BUT WHAT CAN YOU DO? Next time come when your suppose to or at least email the day before like you said you would. Disappointed.
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By VITALY S. on 09/06/18
Great service and good team to work with. Thank you all! Regards, Vitaliy S.

By Lynda B. on 08/07/18
Plumber/technician Louie did some repairs for me this morning. I can only say that a situation that upset me was totally put to ease by this very considerate and obviously well trained man. He is a real bonus to his company...fixed the problem and also gave me some...
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Plumber/technician Louie did some repairs for me this morning. I can only say that a situation that upset me was totally put to ease by this very considerate and obviously well trained man. He is a real bonus to his company...fixed the problem and also gave me some very good advice as to maintenance etc . Can only give him 5 stars.
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Louis B
9 Years
Rating:
(31 total reviews)
Sebastian D
Rating:
(4 total reviews)
Install T
Rating:Just Launched
Robert B
Rating:Just Launched
Office T
Rating:Just Launched
Rob B
Customer Service Rep.
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Mr. Rooter Plumbing - Hamilton has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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