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By alice marie p. on 07/29/16
Reliable service. Jamie was polite, well mannered and professional.

By ALISON F. on 07/16/16
Mr Rooter always provides prompt service with professional, friendly staff. Chad is very knowledgeable and provides excellent advice and recommendations. Lorrie is very professional and friendly, with excellent follow-up.

By Norma W. on 07/15/16
I called Mr. Rooter Tuesday afternoon and explained I needed the outside shutoff valve and outside tap fixed. The office would send out a tech for 9:30am the next morning. Chad.D. arrived and had a look at the taps in question, and all of the other taps and drain...
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I called Mr. Rooter Tuesday afternoon and explained I needed the outside shutoff valve and outside tap fixed. The office would send out a tech for 9:30am the next morning. Chad.D. arrived and had a look at the taps in question, and all of the other taps and drains. Chad wrote a Summary of Findings and explained the list and cost of what I wanted done that day. (outside tap & shutoff valve, tub tap, main shutoff valve). I am very pleased with the work Chad done (checked from time to time on what he was doing). I will have Chad back to do some more on the list. Chad also told me he has been a plumber for 16 years. Chad is likeable, personable, and certainly not pushy. Thanks Chad.
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By A V. on 07/13/16
Ryan did a great job replacing my old outdoor faucet and installing a new shut off valve, which provides peace of mind and insurance against another basement leak. Fast, courteous, professional.

By Mary Lou R. on 07/12/16
Total experience was five star. Our service tech. Ryan M. was prompt, very pleasant and courteous. He handled the problem and all aspects of the job with total professionalism, explaining all tasks in detail as he went. He also explained the billing in full detail ...
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Total experience was five star. Our service tech. Ryan M. was prompt, very pleasant and courteous. He handled the problem and all aspects of the job with total professionalism, explaining all tasks in detail as he went. He also explained the billing in full detail before proceeding so there were no surprises. As well he left the job site spotless and was very conscious of maintaining a totally sanitary environment throughout. We would recommend this company and Ryan and would definitely use again in the future.
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By torpedopenguin@cogeco.ca on 07/11/16
Today I had the privilege of having Chad D. from Mr. Rooter Plumbing come into my home for a few different plumbing tasks. Our house is over 50 years old and the one toilet has never flushed correctly. With Chad's knowledge he meticulously cleaned the piping and ...
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Today I had the privilege of having Chad D. from Mr. Rooter Plumbing come into my home for a few different plumbing tasks. Our house is over 50 years old and the one toilet has never flushed correctly. With Chad's knowledge he meticulously cleaned the piping and removed decades of build-up. The toilet now functions as it should, just like brand new. He also installed a new main bathroom toilet and fixed our leaky faucet. His professionalism was evident in the care he took in doing all of the different work. He was polite and conversational and happy and willing to give answers to my multitude of questions. I would definitely want him back for all of my future plumbing needs. Kudos!
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By LISA M. on 07/10/16
Mr. Rooter was very quick in getting a service professional, Bryce, out to fix my kitchen sink and he fixed the problem quickly and cleanly and was very pleasant and professional. I would definitely use them again and would be happy to have Bryce do the work again

By WILLIAM & SANDRA LEE S. on 07/06/16
Chad did and excellent job on my up stairs bathroom plumbing, sink and tub and shutoff valves. The clog going from sink to bathtub was cleared completely with an orange disinfectant scent used to destroy the foul odor, smelt great. I new the job was done. S...
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Chad did and excellent job on my up stairs bathroom plumbing, sink and tub and shutoff valves. The clog going from sink to bathtub was cleared completely with an orange disinfectant scent used to destroy the foul odor, smelt great. I new the job was done. Sitting and hearing the noise was nerve racking but when the job was done peace and quite was the best sound. Clear, fast running water, hot bubble baths galore, no more slow water draining away for a half hour.. LAST TIME DONE WAS TWENTY YEARS. Hope will last another twenty , PS Mr. Rooter did that job too. Sincerely: Sandra Lee
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By MATTHEW Z. on 06/21/16
Chad did a great job fixing my water service line and water shutoff. Pricing was a bit high but I required service quickly

By Tony K. on 06/20/16
Ryan was very informative and professional.

By Angelo T. on 06/17/16
Ryan is a good worker , he did a good job in my house , I will recommend him to my friends and relatives .

By ANDY M. on 06/15/16
From the moment I made the appointment with Lorie to the repairs completed by Chad & Ryan, everything was done in such a professional and courteous manner.

By DINESH K. on 06/15/16
The office staff was very helpful in setting up the appointment, I was surprised that the plumber Chad showed up the same day I called which was quite amazing. Chad was very friendly and professional and did a great job plugging the leak from our tap/valve for the...
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The office staff was very helpful in setting up the appointment, I was surprised that the plumber Chad showed up the same day I called which was quite amazing. Chad was very friendly and professional and did a great job plugging the leak from our tap/valve for the garden hose. He just replaced the two for a more longer solution. He even offered suggestions on making other small repairs. My only issue would be that the repairs was quite pricey and I would have to make do with some temporary fixes for other plumbing issues.
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By SONJA S. on 06/14/16
Way too expensive

By DAVID B. on 06/14/16
I needed a faucet installed in a bathroom sink. I supplied most of the parts except for two small shut-off valves. The technician arrived late Friday afternoon. My water was shut off. I knew I couldn't get anyone else till Monday so I accepted the outrageous pr...
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I needed a faucet installed in a bathroom sink. I supplied most of the parts except for two small shut-off valves. The technician arrived late Friday afternoon. My water was shut off. I knew I couldn't get anyone else till Monday so I accepted the outrageous price of $502. The store where I bought the faucet quoted $125 to install. Even if doubled for the shut off valves it would be half of what I paid your company. I called Mr. Rooter because the ad in the Yellowpages mentioned how long the company had been in business. I took that as an indicator of good value. The job was done properly and promptly in about an hour. For what I paid I could get five hours of work done on my car by a highly skilled technician. Mr. Rooter's cost was beyond excessive. I will not recommend them. Make sure you get other estimates before going with Mr. Rooter.
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By LYNN A. on 06/13/16
Although the employees I dealt with (Lori and Jamie) were excellent, I will not use Mr. Rooter again. We had sewer back up on Friday at 5:30 (just before a funeral, full house of relatives). As this was "after hours", no one could come until the next day (Saturday...
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Although the employees I dealt with (Lori and Jamie) were excellent, I will not use Mr. Rooter again. We had sewer back up on Friday at 5:30 (just before a funeral, full house of relatives). As this was "after hours", no one could come until the next day (Saturday). On Saturday I was told that there was only 1 person handling all calls (during the week they have 9-10 techs but only 1 on weekend??) so he would come as soon as possible. It ended up being very late in the day. Many people had to stay in hotels due to the issue - an inconvenience for many. Customer service is so important in all lines of work - better get more staff on Saturday if you want to win back my business, Mr. Rooter.
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By DONNA O. on 06/11/16
So polite, helpful and fast to see what the problem was. Did not try to sell me anything I did not actually need.

By Desiree t. on 06/09/16
Ryan was very professional, polite and efficient. Company delivered what the promised in the time promised ! Would definitely recommend!!

By Mary M. on 06/08/16
Chad and Ryan were very friendly, informative and professional. After explaining my problem, they informed me of my options. After completing the job, they cleaned and disinfected the area. I was very impressed. They were very careful and respected my home by layi...
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Chad and Ryan were very friendly, informative and professional. After explaining my problem, they informed me of my options. After completing the job, they cleaned and disinfected the area. I was very impressed. They were very careful and respected my home by laying down a tarp to protect my rug. I love that they wore booties. I will definitely recommend Mr. Rooter to my family and friend. Thank you again for a job very well done. Mary Mitro
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By Pat B. on 06/06/16
Chad was very friendly and efficient. He explained everything and showed me what to do . Very professional.
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