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By HENRY L. on 10/31/16
We were very happy with the prompt service, James was very helpful and courteous. Would certainly recommend Mr.Rooter to family and friends.

By Cam R. on 09/19/16
Chad fixed two taps in our basement. He was very friendly and as I was curious took the time to show me what he was doing. Probably the most fun I've ever had on a service call.

By Martha W. on 09/01/16
Our kitchen sink was clogged. My husband had tried himself to unclog it but had no success. We called Mr. Rooter and, as promised by dispatch, someone was sent to us the next morning by 9:30. We met Ryan, who was very friendly upon entering our house. He put his bo...
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Our kitchen sink was clogged. My husband had tried himself to unclog it but had no success. We called Mr. Rooter and, as promised by dispatch, someone was sent to us the next morning by 9:30. We met Ryan, who was very friendly upon entering our house. He put his booties on right away (even though I said it wasn't necessary), & evaluated the problem. Extremely kind, curious and respectful even being patient with my 8 year old daughter and her random musings. Ryan even took the time to explain the situation to my husband on the phone after he told me everything. He explained what he was doing and how he was unclogging the drain during the entire process. I am extremely pleased with Mr. Rooter and Ryan, and would highly recommend them and specifically Ryan to anyone.
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By gordon S. on 08/23/16
Great service and knowledge from Ryan and Chris. They figured out the problem that I had misdiagnosed and they took care of it. They saved me a lot of time and money.

By Anna P. on 08/18/16
Very happy with the service.

By Patti F. on 08/12/16
The experience , from the time the lovely lady answered the phone was great and professional. A timely response resulted in a nice young man named Ryan coming to my home. He was courteous, professional and dedicated to do a good and thorough job. He made sure I kne...
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The experience , from the time the lovely lady answered the phone was great and professional. A timely response resulted in a nice young man named Ryan coming to my home. He was courteous, professional and dedicated to do a good and thorough job. He made sure I knew exactly what was to be expected from my various choices, even repeating them patiently and pleasantly when I didn't quite understand. In my opinion, he went above and beyond to make sure that the job was done to my satisfaction. I am very impressed with the service received from this company and wouldn't hesitate to use them again and would recommend them unhesitatingly to my friends.
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By Paddy T. on 08/08/16
I have used Mr. Rooter previously and always had great service. Today Ryan arrived to fix a few problems! I needed a new toilet in the en suite bathroom, a minor tank repair in the main bathroom, there was a leaking faucet in the powder room, plus the water supply ...
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I have used Mr. Rooter previously and always had great service. Today Ryan arrived to fix a few problems! I needed a new toilet in the en suite bathroom, a minor tank repair in the main bathroom, there was a leaking faucet in the powder room, plus the water supply to the garage was leaking at the shut off valve in the basement, and water was also leaking from the outlet valve in the garage. Ryan was so very personable on arrival, I showed him what needed to be done, he wrote an estimate, I agreed, and he then very efficiently completed all the tasks. He had everything needed in his van and got the job done. Ryan explained everything that he was doing and why! He also left everything spotlessly clean and took away all the old, used and worn out bits! He also took me to all the repaired places and showed me that all were working well. Ryan is a delightful young man and an absolute joy to have working in my home. I am very impressed with him and Mr. Rooter Plumbing. Thank you. Sincerely, Paddy Tanswell
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By Joe S. on 08/03/16
Roy came by to asssess my problem He was very punctual, pleasant and professional He took his time to assess the situation and was thorough enough to say lets take this one step at a time and see what happens at each stage so that we dont do something that may no...
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Roy came by to asssess my problem He was very punctual, pleasant and professional He took his time to assess the situation and was thorough enough to say lets take this one step at a time and see what happens at each stage so that we dont do something that may not be necessary and end up costing more than necessary'. He offered some suggestions to try to see if that would alleviate the problem I would trust him to make the correct decision should I have to pursue the situation further
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By LORI H. on 08/03/16
Excellent, professional, considerate, well mannered, good timing and good humoured. Ryan was a pleasure to have in the house.

By alice marie p. on 07/29/16
Reliable service. Jamie was polite, well mannered and professional.

By ALISON F. on 07/16/16
Mr Rooter always provides prompt service with professional, friendly staff. Chad is very knowledgeable and provides excellent advice and recommendations. Lorrie is very professional and friendly, with excellent follow-up.

By Norma W. on 07/15/16
I called Mr. Rooter Tuesday afternoon and explained I needed the outside shutoff valve and outside tap fixed. The office would send out a tech for 9:30am the next morning. Chad.D. arrived and had a look at the taps in question, and all of the other taps and drain...
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I called Mr. Rooter Tuesday afternoon and explained I needed the outside shutoff valve and outside tap fixed. The office would send out a tech for 9:30am the next morning. Chad.D. arrived and had a look at the taps in question, and all of the other taps and drains. Chad wrote a Summary of Findings and explained the list and cost of what I wanted done that day. (outside tap & shutoff valve, tub tap, main shutoff valve). I am very pleased with the work Chad done (checked from time to time on what he was doing). I will have Chad back to do some more on the list. Chad also told me he has been a plumber for 16 years. Chad is likeable, personable, and certainly not pushy. Thanks Chad.
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By A V. on 07/13/16
Ryan did a great job replacing my old outdoor faucet and installing a new shut off valve, which provides peace of mind and insurance against another basement leak. Fast, courteous, professional.

By Mary Lou R. on 07/12/16
Total experience was five star. Our service tech. Ryan M. was prompt, very pleasant and courteous. He handled the problem and all aspects of the job with total professionalism, explaining all tasks in detail as he went. He also explained the billing in full detail ...
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Total experience was five star. Our service tech. Ryan M. was prompt, very pleasant and courteous. He handled the problem and all aspects of the job with total professionalism, explaining all tasks in detail as he went. He also explained the billing in full detail before proceeding so there were no surprises. As well he left the job site spotless and was very conscious of maintaining a totally sanitary environment throughout. We would recommend this company and Ryan and would definitely use again in the future.
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By torpedopenguin@cogeco.ca on 07/11/16
Today I had the privilege of having Chad D. from Mr. Rooter Plumbing come into my home for a few different plumbing tasks. Our house is over 50 years old and the one toilet has never flushed correctly. With Chad's knowledge he meticulously cleaned the piping and ...
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Today I had the privilege of having Chad D. from Mr. Rooter Plumbing come into my home for a few different plumbing tasks. Our house is over 50 years old and the one toilet has never flushed correctly. With Chad's knowledge he meticulously cleaned the piping and removed decades of build-up. The toilet now functions as it should, just like brand new. He also installed a new main bathroom toilet and fixed our leaky faucet. His professionalism was evident in the care he took in doing all of the different work. He was polite and conversational and happy and willing to give answers to my multitude of questions. I would definitely want him back for all of my future plumbing needs. Kudos!
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By LISA M. on 07/10/16
Mr. Rooter was very quick in getting a service professional, Bryce, out to fix my kitchen sink and he fixed the problem quickly and cleanly and was very pleasant and professional. I would definitely use them again and would be happy to have Bryce do the work again

By WILLIAM & SANDRA LEE S. on 07/06/16
Chad did and excellent job on my up stairs bathroom plumbing, sink and tub and shutoff valves. The clog going from sink to bathtub was cleared completely with an orange disinfectant scent used to destroy the foul odor, smelt great. I new the job was done. S...
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Chad did and excellent job on my up stairs bathroom plumbing, sink and tub and shutoff valves. The clog going from sink to bathtub was cleared completely with an orange disinfectant scent used to destroy the foul odor, smelt great. I new the job was done. Sitting and hearing the noise was nerve racking but when the job was done peace and quite was the best sound. Clear, fast running water, hot bubble baths galore, no more slow water draining away for a half hour.. LAST TIME DONE WAS TWENTY YEARS. Hope will last another twenty , PS Mr. Rooter did that job too. Sincerely: Sandra Lee
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By MATTHEW Z. on 06/21/16
Chad did a great job fixing my water service line and water shutoff. Pricing was a bit high but I required service quickly

By Tony K. on 06/20/16
Ryan was very informative and professional.

By Angelo T. on 06/17/16
Ryan is a good worker , he did a good job in my house , I will recommend him to my friends and relatives .
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