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By Mario P. on 03/25/18
Technician was professional and courteous enough, however removed a PO that I purchased, installed and took the part instead of returning back to me. The cost of the part was discussed before replacing however not the cost of the labor until the final bill was pres...
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Technician was professional and courteous enough, however removed a PO that I purchased, installed and took the part instead of returning back to me. The cost of the part was discussed before replacing however not the cost of the labor until the final bill was presented. There needs to be better disclosure/communication of overall cost of each service prior to the final bill being presented. The cost of a PO is more cheaper at any big box store that what I was charged. Need to be more forthright in the overall cost of any repair suggested rather than presenting a bill once the it was completed. Perhaps there can be a discount considering the overall cost of the final bill in relation to my experience.
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By Argus Medical B. on 02/18/18
Were able to attend to problem quickly. Worked professionally and out of hours at no extra cost. Definitely call them again and positively recommended the company.

By Katty B. on 01/23/18
(no comment)

By Don G. on 01/22/18
Jamie was an excellent technician. He provided several options and explained the differences in each. Once the course of action was decided, he worked quickly and professionally.

By LORI H. on 10/27/17
Excellent, professional, considerate, well mannered, good timing and good humoured. Louis was a pleasure to have in the house.

By Nola H. on 09/17/17
Jamie was friendly, proficient,timely and would definitely recommend hie service.

By FRANCIS M. on 09/12/17
I highly recommend Louis Beres from Mr. Rooter plumbing. He is kind, considerate and a first-rate technician. He keeps you informed of the work as he progresses through the job and offers alternatives or suggestions if there are options. He is very thorough in ...
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I highly recommend Louis Beres from Mr. Rooter plumbing. He is kind, considerate and a first-rate technician. He keeps you informed of the work as he progresses through the job and offers alternatives or suggestions if there are options. He is very thorough in his work and he cleans up EVERYTHING afterward - first rate in every way.
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By Cathy J. on 07/28/17
Thank you Chad for fixing my leaking laundry tub.Very professional and did a fantastic job!! very easy and pleasant to work with,Definatly will call back for any future repairs.Bang up job!! thank again!!

By Laurie M. on 07/26/17
Excellent service - provided lots of options and pricing, efficient, cleaned up... very pleased with service. Very professional and personable. Thank you!

By Sherry B. on 07/21/17
So Mr. Rooter came to my home and I will be honest, I expected the service men to come in and try to fix everything because I have an older home. They only fixed what was necessary. I also was impressed they immediately put on these amazing blue booties to cover th...
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So Mr. Rooter came to my home and I will be honest, I expected the service men to come in and try to fix everything because I have an older home. They only fixed what was necessary. I also was impressed they immediately put on these amazing blue booties to cover there shoes. So no worries about cleaning when they were through. I was actu ally very pleased with the service and the blue booties!
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By GEORGE M. on 07/20/17
Very professional service. Technician was nice and on time. Highly recommend.

By Ken G. on 06/18/17
Called Mr. Rooter and they were there within about an hour. Had a drain backed up and needed it snaked. Chad arrived, did what he did and the drain was fixed. This was fast, efficient, and we are satisfied with the result.

By Jeff T. on 06/07/17
Thanks Chad for doing such a great job. Mr. Rooter was very easy to work with and will have them help with all plumbing project moving forward.

By Roy B. on 01/13/17
Just had Mr Rooter tech Chad Dimmer come over this morning to clean out my Main Line and repair a PTrap under the kitchen sink. Chad was amazing!!! He walked me through the whole process of what he was doing and why he was doing it. I have never had this type of se...
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Just had Mr Rooter tech Chad Dimmer come over this morning to clean out my Main Line and repair a PTrap under the kitchen sink. Chad was amazing!!! He walked me through the whole process of what he was doing and why he was doing it. I have never had this type of service from anyone, I highly recommend Mr. Rooter and I most importantly recommend Chad Dimmer for the Job. Thank you so much Chad and making my family at ease now Roy Bekic
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By Heather P. on 01/12/17
I highly recommend Mr Rooter and Chris M. .Chris came to my rescue in the evening and and ended up staying very late. Great Job!

By Janice D. on 01/12/17
Chris fried to repair the problem rather than replace but had to replace in the end.

By TRACY B. on 01/11/17
Jamie did a great job. He made sure my sewer line was clear and cleaned up all the mess before he left. He was very friendly and made sure I knew all of my options before he even started working.

By Sarah G. on 01/04/17
My basement flooded over Christmas and Boxing Day. Mr. Rooter sent out Louis B. their Technician who arrived at our home promptly and with a smile. He was extremely knowledgeable about what Mr. Rooter could offer and also had a sound overall knowledge about drain...
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My basement flooded over Christmas and Boxing Day. Mr. Rooter sent out Louis B. their Technician who arrived at our home promptly and with a smile. He was extremely knowledgeable about what Mr. Rooter could offer and also had a sound overall knowledge about drains, floods and potential reasons this happened. Lou was patient and allowed me the time to make my decision about the service work he could provide. He has a very natural way of helping customers; helping me feel at ease. This trait is very useful when faced with a flood, something that one does not expect. Lou went straight to work and work he did. 3 hours! He managed to unclog the drain that was packed with dirt, sticks, leaves, gravel, etc. Lou also looked at our water tank and furnace, and advised they be inspected and possibly replaced for safety reasons. Overall, Lou was the kind of Technician you want to have look after you and that's exactly what he did. Lou looked after us in a most stressful situation and he did so with patience and kindness. Thank you again Lou you're the best!
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By ALBERT O. on 12/16/16
Jamie performed his plumbing tasks in a very efficient manner. In addition to correcting the kitchen sink drainage, he also tightened the kitchen faucet as well. A job well done. Sherry really saved the day since the two previous appointments were cancelled I was ...
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Jamie performed his plumbing tasks in a very efficient manner. In addition to correcting the kitchen sink drainage, he also tightened the kitchen faucet as well. A job well done. Sherry really saved the day since the two previous appointments were cancelled I was concerned about this one. Good teamwork Sherry!
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By Carlene O. on 12/14/16
Called first thing in the morning and they came within the hour. Chad was very polite and explained everything to me and even spoke to my husband over the phone to explain to him. He fixed the problem within our budget and is following up with the long term repair ...
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Called first thing in the morning and they came within the hour. Chad was very polite and explained everything to me and even spoke to my husband over the phone to explain to him. He fixed the problem within our budget and is following up with the long term repair plan. We were very pleased!
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