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By Barb A. on 07/13/18
I've used Mr. Rooter in Toronto a few times and after moving to St.Catharines recently called them to look at a few things in our new house. I got a call about half an hour before the plumber was going to arrive, which was great because they didn't give me a 4 hour...
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I've used Mr. Rooter in Toronto a few times and after moving to St.Catharines recently called them to look at a few things in our new house. I got a call about half an hour before the plumber was going to arrive, which was great because they didn't give me a 4 hour window where I needed to be waiting at home. "Jamie C." was the plumber who arrived. He took off his shoes before he came in, I showed him the problem (leaky shut off under the sink and gurgling noise). He said they were both easy fast fixes even though they were in a really tight small space. He asked if I had any other questions and I did, just some minor things in the bathroom and outside faucet. He was very friendly, answered all my questions and did the work I requested fast and was tidy about it. It's been very consistent with all my Mr. Rooter experiences which is why I like using them even though they might cost a bit more than an independent plumber. All the plumbers who have worked on my homes have been courteous and extremely forthright.
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By Val L. on 07/12/18
Excellent job! Thanks Jamie! He came, he saw, and he conquered!!!! Work done efficiently and complete. Very pleased with Jamie; a polite, knowledgable young man. Thanks Mr Rotor for sending Jamie and providing prompt and great service!!!

By RICK L. on 06/21/18
Great same day service from Chad. He came in assessed the situation , and fixed the problem. We've used the company a couple of times and we would use them again.

By Steve B. on 06/19/18
Lou was efficient considerate and worked surprising quite. He is easy to work with and trustworthy in your home

By Stephanie M. on 06/02/18
Chad did an excellent job stopping our faucet to leak and unplugging our drain. We will definitely call him back for future jobs.

By Sergey S. on 05/04/18
Very ackward customer service and false advertising... Everywhere you offer, along with other things "Dishwasher installation" . The lady at Mr. Rooter obviously knew that you do only PARTIAL job, the plumbing, and after you I'll have to call an electrician to have...
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Very ackward customer service and false advertising... Everywhere you offer, along with other things "Dishwasher installation" . The lady at Mr. Rooter obviously knew that you do only PARTIAL job, the plumbing, and after you I'll have to call an electrician to have the machine running. Why not to tell me on the phone that you don't really completely install dishwashers on a "turn-key" basis but only connect the pipes ? You send your technician who told me this only when he arrived... I certainly turned him away because I don't need a "partially" installed dishwasher. Very disappointing and what a waste of time of your own people. And also, the quote he left behind was astronomical --- $874 (or $1,027 including tax) for just connecting the pipes of a new dishwasher... not even fully operational... Sergey, Waterdown
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By Bob H. on 04/27/18
Quick courteous neat and polite service

By Beverly S. on 04/12/18
Jamie was very friendly and efficient. Thankyou

By Judy D. on 04/12/18
Excellent service....very professional

By Mario P. on 03/25/18
Technician was professional and courteous enough, however removed a PO that I purchased, installed and took the part instead of returning back to me. The cost of the part was discussed before replacing however not the cost of the labor until the final bill was pres...
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Technician was professional and courteous enough, however removed a PO that I purchased, installed and took the part instead of returning back to me. The cost of the part was discussed before replacing however not the cost of the labor until the final bill was presented. There needs to be better disclosure/communication of overall cost of each service prior to the final bill being presented. The cost of a PO is more cheaper at any big box store that what I was charged. Need to be more forthright in the overall cost of any repair suggested rather than presenting a bill once the it was completed. Perhaps there can be a discount considering the overall cost of the final bill in relation to my experience.
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By Argus Medical B. on 02/18/18
Were able to attend to problem quickly. Worked professionally and out of hours at no extra cost. Definitely call them again and positively recommended the company.

By Katty B. on 01/23/18
(no comment)

By Don G. on 01/22/18
Jamie was an excellent technician. He provided several options and explained the differences in each. Once the course of action was decided, he worked quickly and professionally.

By LORI H. on 10/27/17
Excellent, professional, considerate, well mannered, good timing and good humoured. Louis was a pleasure to have in the house.

By Nola H. on 09/17/17
Jamie was friendly, proficient,timely and would definitely recommend hie service.

By FRANCIS M. on 09/12/17
I highly recommend Louis Beres from Mr. Rooter plumbing. He is kind, considerate and a first-rate technician. He keeps you informed of the work as he progresses through the job and offers alternatives or suggestions if there are options. He is very thorough in ...
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I highly recommend Louis Beres from Mr. Rooter plumbing. He is kind, considerate and a first-rate technician. He keeps you informed of the work as he progresses through the job and offers alternatives or suggestions if there are options. He is very thorough in his work and he cleans up EVERYTHING afterward - first rate in every way.
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By Cathy J. on 07/28/17
Thank you Chad for fixing my leaking laundry tub.Very professional and did a fantastic job!! very easy and pleasant to work with,Definatly will call back for any future repairs.Bang up job!! thank again!!

By Laurie M. on 07/26/17
Excellent service - provided lots of options and pricing, efficient, cleaned up... very pleased with service. Very professional and personable. Thank you!

By Sherry B. on 07/21/17
So Mr. Rooter came to my home and I will be honest, I expected the service men to come in and try to fix everything because I have an older home. They only fixed what was necessary. I also was impressed they immediately put on these amazing blue booties to cover th...
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So Mr. Rooter came to my home and I will be honest, I expected the service men to come in and try to fix everything because I have an older home. They only fixed what was necessary. I also was impressed they immediately put on these amazing blue booties to cover there shoes. So no worries about cleaning when they were through. I was actu ally very pleased with the service and the blue booties!
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By GEORGE M. on 07/20/17
Very professional service. Technician was nice and on time. Highly recommend.
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Select any employee to see all their reviews.

Chad D
15 Years
Rating:
27 total reviews!
Gerry O
Rating:
1 total review!
Susan Q
Customer Service Rep.
Rating:Just Launched
Rob B
Customer Service Rep.
Rating:Just Launched
Louis B
9 Years
Rating:
(15 total reviews)
Rob B
Rating:Just Launched

* Total number of reviews and star-ratings are based on data collected during the time period Mr. Rooter Plumbing - Hamilton has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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