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By Robert B. on 06/03/20
This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the...
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This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the job. Sean in particular was clear and articulate in his explainations making the how to-s easily understood by both my wife and myself. Great Job!!!!
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By Suzanne V. on 05/27/20
Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician a...
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Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician and his helper but they also worked hard and did a great job. Thanks to MH&AC for a job well-done here on Plum Island, Newburyport, MA.
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By Paul R. on 05/18/20
Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very persona...
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Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very personable. He was a pleasure to work with.
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By Frederick R. on 05/12/20
The process was exceptional from Chris coming on site to walk through our needs to Manny and Cody installing our unit. Professionalism at it's best. HIGHLY recommend.
By Carl G. on 05/04/20
Morris Heating & Air was terrific. They were very responsive with a thoughtful assessment and quote and quickly scheduled and completed the work. Manny and Cody were the installers and they both did a great and professional job. I will call on them again for future projects.
By Steve B. on 04/09/20
We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thin...
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We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thing were off to a good start as we walked through our need and received a very clear proposal. I would highly recommend Morris.
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By Peter P. on 03/31/20
Morris heating & air conditioning did an awesome job from start to finish. They installed four minisplit A/C and heating units in our house. The crew was pleasant, clean, and efficient. They answered any questions or concerns without hesitation. I’d recommend this company to anyone.
By Lance B. on 03/24/20
Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personalit...
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Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personality. He is the kind of guy who one would like for a neighbor. We were quite impressed with Andy. We decided to hold off from buying at this time due to the economy. Thanks for sending Andy to our home.
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By William S. on 03/21/20
I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture ne...
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I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture necessary to gain proper access to their work areas. Both men were friendly, explained the work they were doing and demonstrated the operation of the system and the remote control units. They were excellent representatives of Morris HVAC, and my wife and I both felt comfortable with them working in and around the house.
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By Anne P. on 03/20/20
Peter R. performed the annual service on my mini split system this morning. He arrived on time and was a true pleasure to be around. He showed me how to remove, clean and replace the filters in my units. He did a very thorough job!
By Bill G. on 03/18/20
Peter was punctual,polite and efficient. He explain the system coherently.
By John D. on 03/16/20
Peter was extremely professional and knowledgeable. He went beyond the call of duty to explain (and actually program my remote)! He is definitely customer focused. I would highly recommend Peter from Morris Heating & Air Condition
By Nicholas M. on 03/16/20
no comment
By Todd P. on 03/11/20
Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will co...
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Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will continue to use this company going forward. Up to this year, Morris has only serviced our Air Conditioning system, but going forward we are moving our heating system service to them as well (from another local company). They (Morris H&AC) just seem to get customer service right!
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By Nick B. on 03/06/20
I’d highly recommend morris heating and a/c. From the beginning to the end every person involved in the pricing to installation were amazing! Extremely professional and courteous. They were always on time and got the job done in the time they told me it would take.
By John H. on 03/03/20
I hired Morris after meeting a few times with Andy Previte. He’s very patient and knowledgeable and very good about offering what solution fits best for our needs and budget. I’m very happy we went with Morris over other providers
By Rob A. on 02/23/20
Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & A...
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Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & Air Conditioning is among the finest contractors we’ve ever worked with. Highly recommend.
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By Joanne F. on 02/18/20
Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also ve...
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Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also very polite and wore booties in my house.
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By Robert B. on 02/12/20
Andy was very thoughtful and knowledgable giving clear info. He was very patient and easy to understand. Nice representative!
By Barbara S. on 01/26/20
I’ve used Morris for my system maintenance for the last 6 years. Always Excellent service.
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978-356-9900

Select any employee to see all their reviews.

Christos N
10 Years
Rating:
145 total reviews!
Manny M
12 Years
Rating:
101 total reviews!
Heather G
Customer Service Rep.
6 Years
Rating:
(102 total reviews)
Caitlin A
Customer Service Rep.
2 Years
Rating:
(26 total reviews)
Mike B
24 Years
Rating:
(92 total reviews)
Steve Z
1 Year
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Morris Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Steve Z has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
83 total reviews
By Dave S. on 01/07/20
Steve was punctual and did a thorough review and adjustment on our heating system. He listened to my observations about the way the system has been operating, and explained what he could test and adjust to maximize the performance. We are very pleased with the result!
By Miriam S. on 12/25/19
Steve has serviced my heat and AC systems several times. He’s very professional, thorough, and explains any problems that he has addressed.
By Maureen & Devin M. on 12/23/19
no comment
By Jim & Shirley N. on 12/18/19
Great Service. A little pricey.
By Joseph & Gail H. on 12/09/19
We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem ...
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We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem was solved that day in about 3 hours from my phone call. Very Happy.
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By Michael M. on 12/03/19
Have used Morris for the past 3-4 years, and all the technicians that have visited the house for maintenance, including most recently Steve Z., have been wholly professional, courteous and thorough. We haven't had any real problems with our HVAC (knock wood), so I ...
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Have used Morris for the past 3-4 years, and all the technicians that have visited the house for maintenance, including most recently Steve Z., have been wholly professional, courteous and thorough. We haven't had any real problems with our HVAC (knock wood), so I can't opine as to anything beyond routine service, but in all respects we've encountered, from their office administration, follow-through and in-home service, we have nothing but positive things to say.
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By Laurie S. on 08/26/19
Steve Z. was our service tech and not only was he extremely knowledgeable, he was very friendly.
By bahar u. on 08/20/19
STEVE WAS ON TIME AND COMPLETED THE JOB PROFESSIONALLY. bEEN PLEASED WITH mORRIS hEATING AND THE STAFF..
By Christopher R. on 08/18/19
I only seem to have HVAC issues on the weekends LOL...fortunately Morris HVAC is always there when they are needed... (even on the weekends). Steve (the service technician) promptly returned my call this morning, estimated when he would arrive this afternoon and ...
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I only seem to have HVAC issues on the weekends LOL...fortunately Morris HVAC is always there when they are needed... (even on the weekends). Steve (the service technician) promptly returned my call this morning, estimated when he would arrive this afternoon and was here exactly as he said. I was 100% confident in Steve's diagnosis of the issue and his recommended fixes for both the short term needs and longer term plans of the system. He was cautious to not do too much too quickly today if the end game was a system replacement in a few months. He advised us as if he was spending money from his own pocket. Kudos to Morris for having top talent and thanks to Steve for your expertise today. We look forward to calling you soon for the "big job" in the Fall.
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By MARGARET R. on 07/31/19
No comment
By MARGARET R. on 07/31/19
They always have provided prompt, courteous, and efficient service.
By MARGARET R. on 07/31/19
They always have provided prompt, courteous, and efficient service.
By Doug R. on 07/31/19
Steve Z serviced our two AC units today and was fast, efficient and courteous. I'll be using Morris on a yearly basis from this point forward.
By Michael A. B. on 07/19/19
Steve was on time, thorough, professional, and efficient in every respect.
By Kim L. on 07/12/19
no comment
By Kim L. on 07/12/19
Great company! Nice technicians
By Lisa C. on 07/12/19
Steve arrived on time, and was very professional. After a lengthy wait for a part, we are now cool again and appreciate Steve's assistance.
By David J R. on 06/07/19
Steve did a great job of explaining what he was doing to service my system. He was very friendly and knowledgeable. Will definitely use Morris Heating and AC again.
By William G. on 06/04/19
Steve Z. was great. On time and took care of everything.
By William G. on 06/04/19
Steve Z. serviced my HVAC equipment in my house. He arrived on time was very polite and took care of everything that needed attention as well as a few additional things i asked him to do. I was very happy with this service visit.
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