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By Jim H. on 06/30/20
During routine maintenance of my air conditioning system the technician gave me I received an honest and fair appraisal of the efficiency of my 23 year old system. It used the old R22 freon and it was low. They could have topped off the system and charged me for th...
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During routine maintenance of my air conditioning system the technician gave me I received an honest and fair appraisal of the efficiency of my 23 year old system. It used the old R22 freon and it was low. They could have topped off the system and charged me for the old expensive R22 but they advised against it considering how inefficient it was operating. A couple of weeks later Andy came out and gave me a proposal to upgrade the entire system. The price is what I was expecting but considering it's already late August, I'll wait until next April and call Morris Heat & Air to install a new and more efficient system. Today Morris Heating & Air Conditioning installed a whole new system. My installers were Kevin, Bobby and Leo. They were very professional, thorough and cleaned up everything when they finished. They briefed on the new system and its operation. We are very pleased with the purchase and installation and will recommend Morris Heating and Air Conditioning to anyone needing maintenance or upgrading old systems.
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By rich m. on 06/15/20
Had them install 2 heat pumps and 4 heads. Smooth process from start to finish. The sales guy I dealt with, Andy, is a class act - very comfortable with the give and take of negotiating, patient, and flexible. Knows the products and was able to give me a quote on...
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Had them install 2 heat pumps and 4 heads. Smooth process from start to finish. The sales guy I dealt with, Andy, is a class act - very comfortable with the give and take of negotiating, patient, and flexible. Knows the products and was able to give me a quote on the spot. Manny and Cody did the install - very polite, friendly, skilled, and excited about their product. They were even careful with my plants, which is very, very rare for a contractor.
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By Ian B. on 06/13/20
I had to replace a 25 years old central air-conditioning system. I got 4 estimates from 4 different HVAC companies and Chris Z. from Morris Heating and Air-Conditioning gave me an estimate (Lennox-18 Seer), that was by far the most competitive of the 4, by far! Ch...
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I had to replace a 25 years old central air-conditioning system. I got 4 estimates from 4 different HVAC companies and Chris Z. from Morris Heating and Air-Conditioning gave me an estimate (Lennox-18 Seer), that was by far the most competitive of the 4, by far! Chris responded to all my questions by email within one business day-very responsive. Joel B. And Leo S. arrived on time for the install and completed the job in a little more than half a day. They were both personable and professional. At the end of the day, from all my interactions with this company, I knew I had made the right choice for this project!
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By Rachelle C. on 06/10/20
I am very pleased with my new Mitsubishi ductless ac/heat system so far! Chris gave a very thorough explanation of the units themselves , as well as the cost and available rebates at the first visit. I had three units installed over three days and Kevin and Bobb...
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I am very pleased with my new Mitsubishi ductless ac/heat system so far! Chris gave a very thorough explanation of the units themselves , as well as the cost and available rebates at the first visit. I had three units installed over three days and Kevin and Bobby did most of the interior and exterior home installation with John installing the electrical panel. They arrived promptly at 7 every morning and work was done in a timely fashion with all areas cleaned up. They did a great job of explaining how to run the units and use the phone app, despite my spotty internet connection! Thank you!
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By Scott R. on 06/08/20
Matt, Alex and Devin were on time, professional and courteous. They did a great job installing a new AC/Heating system for us!

By Robert B. on 06/03/20
This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the...
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This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the job. Sean in particular was clear and articulate in his explainations making the how to-s easily understood by both my wife and myself. Great Job!!!!
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By Suzanne V. on 05/27/20
Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician a...
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Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician and his helper but they also worked hard and did a great job. Thanks to MH&AC for a job well-done here on Plum Island, Newburyport, MA.
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By Paul R. on 05/18/20
Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very persona...
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Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very personable. He was a pleasure to work with.
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By Frederick R. on 05/12/20
The process was exceptional from Chris coming on site to walk through our needs to Manny and Cody installing our unit. Professionalism at it's best. HIGHLY recommend.

By Carl G. on 05/04/20
Morris Heating & Air was terrific. They were very responsive with a thoughtful assessment and quote and quickly scheduled and completed the work. Manny and Cody were the installers and they both did a great and professional job. I will call on them again for future projects.

By Steve B. on 04/09/20
We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thin...
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We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thing were off to a good start as we walked through our need and received a very clear proposal. I would highly recommend Morris.
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By Peter P. on 03/31/20
Morris heating & air conditioning did an awesome job from start to finish. They installed four minisplit A/C and heating units in our house. The crew was pleasant, clean, and efficient. They answered any questions or concerns without hesitation. I’d recommend this company to anyone.

By Nick C. on 03/25/20
no comment

By Lance B. on 03/24/20
Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personalit...
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Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personality. He is the kind of guy who one would like for a neighbor. We were quite impressed with Andy. We decided to hold off from buying at this time due to the economy. Thanks for sending Andy to our home.
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By Larry G. on 03/24/20
Chris texted a personal introduction (background about him as person) announcing his arrival exactly as scheduled. He then introduced himself in person when he got to our home and explained what he would be doing and in what order. Chris performed the spring check-...
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Chris texted a personal introduction (background about him as person) announcing his arrival exactly as scheduled. He then introduced himself in person when he got to our home and explained what he would be doing and in what order. Chris performed the spring check-up on our system, made adjustments, and completed his work in about an hour. As with our installation last spring, Morris employees surpass expectation.
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By William S. on 03/21/20
I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture ne...
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I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture necessary to gain proper access to their work areas. Both men were friendly, explained the work they were doing and demonstrated the operation of the system and the remote control units. They were excellent representatives of Morris HVAC, and my wife and I both felt comfortable with them working in and around the house.
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By Anne P. on 03/20/20
Peter R. performed the annual service on my mini split system this morning. He arrived on time and was a true pleasure to be around. He showed me how to remove, clean and replace the filters in my units. He did a very thorough job!

By Bill G. on 03/18/20
Peter was punctual,polite and efficient. He explain the system coherently.

By John D. on 03/16/20
Peter was extremely professional and knowledgeable. He went beyond the call of duty to explain (and actually program my remote)! He is definitely customer focused. I would highly recommend Peter from Morris Heating & Air Condition

By Nicholas M. on 03/16/20
no comment
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Select any employee to see all their reviews.

Christos N
10 Years
Rating:
147 total reviews!
Manny M
12 Years
Rating:
102 total reviews!
Heather G
Customer Service Rep.
6 Years
Rating:
(102 total reviews)
Caitlin A
Customer Service Rep.
2 Years
Rating:
(26 total reviews)
Mike B
24 Years
Rating:
(92 total reviews)
Steve Z
1 Year
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Mario P has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
24 total reviews
I'm originally from the Dominican Republic but I've been in the US for 20 years already. My trick for staying warm in the winter...keep moving! Every day at Morris brings something new and challenging. This is definitely not a boring job. When I'm not working I enjoy spending time with my family.
By Peter and Christine J. on 01/11/20
We had four Mitsubishi mini-split ductless units installed inside our home with two Mitsubishi compressors placed outside. Chris set up placement and was our go-to person at Morris with two on site visits. Manny and Mario did the install which took five days. We...
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We had four Mitsubishi mini-split ductless units installed inside our home with two Mitsubishi compressors placed outside. Chris set up placement and was our go-to person at Morris with two on site visits. Manny and Mario did the install which took five days. We received a contract w/ estimate three weeks before the start date, delayed because of our schedule. We communicated with Chris by cell phone, text and email, all responses were prompt and our questions / concerns were all dealt with with professionalism and a high level of expertise. Our discussions revolved around options for different units, location of units and various supply lines inside and outside the house and also scheduling. Chris was totally on the mark with all of these. Mario and Manny were prompt, hardworking, communicative and upbeat. We have had many subcontractors doing work at the house over the years and Manny and Mario did an exemplary job. They even repaired a door to a deck which they used a lot and which I had neglected to fix myself. We are very pleased with the system and can recommend mini-split ductless to our friends and neighbors and can certainly highly recommend Morris to do the job.
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By Kay M. on 12/19/19
no comment

By Marc & Karen C. on 11/22/19
The installers, Manny and Mario, were personable and professional. We had a positive experience with this company from the first appointment to the completed project. We had Mitsubishi mini-splits (ac/heat units) installed. We highly recommend Morris Heating and Ai...
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The installers, Manny and Mario, were personable and professional. We had a positive experience with this company from the first appointment to the completed project. We had Mitsubishi mini-splits (ac/heat units) installed. We highly recommend Morris Heating and Air Conditioning. Thank you Manny and Mario for your excellent work ethic. Jackson will miss you!
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By Wayne H. on 11/05/19
Manny and Mario did our installation of three Mitsubishi split duct AC/heat pumps. These well trained technicians were respectfull of our property and Manny had great ideas on the most efficient routing for the somewhat challenging installation of the linesets at ...
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Manny and Mario did our installation of three Mitsubishi split duct AC/heat pumps. These well trained technicians were respectfull of our property and Manny had great ideas on the most efficient routing for the somewhat challenging installation of the linesets at our house. They were an A team. Very hard workers. Our salesman was Andy P. Andy did a nice job getting our job executed on time and was continuously checking in on the work.
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By ben f. on 08/15/19
They were a great team! Very friendly, and helpful and did a great job

By JoeAnn H. on 08/07/19
The team from Morris, led by Manny and Mario, were professional, tidy, fun, and got the job done in a timely manner. It was a whirlwind day, and now we have our mini-split in the kitchen. Woo hoo!

By Edwin F Z. on 07/18/19
Manny and Mario were true professionals during my installation. They came in, introduced themselves, and went to task. The electrician also was a pro too. He came in, introduced himself, and I next met him when his tasks were completed. Manny and Mario came up to ...
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Manny and Mario were true professionals during my installation. They came in, introduced themselves, and went to task. The electrician also was a pro too. He came in, introduced himself, and I next met him when his tasks were completed. Manny and Mario came up to clean the installation area, and demonstrate to me how my new system works. Manny said to call if any issues arise and they were on their way. A great crew and a great product. THANK YOU .
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By Janet B. on 07/17/19
I had a great experience with Morris Heating & Air Conditioning. Manny and Mario installed our Mitsubishi ductless system. They were a pleasure to work with: neat, quiet, efficient and knowledgeable. The AC system is great and so quiet - just in time for a July heat wave.

By Janet B. on 07/17/19
I had a great experience with Morris Heating & Air Conditioning. Manny and Mario installed our Mitsubishi ductless system. They were a pleasure to work with: neat, quiet, efficient and knowledgeable. The AC system is great and so quiet - just in time for a July heat wave.

By Jason S. on 06/29/19
Manny and Mario were the installers of my new Lennox air conditioning unit. They were excellent and efficient. The unit was installed successfully in one day. Certainly, they are the "A Team" of air conditioning professionals in Ipswich.

By anne p. on 06/16/19
Manny and Mario are a great team for installing. they were on time and very knowledgeable about installing the unit. They cleaned up after the work was done. Manny also walked me through in how to operate the unit. I give them 2 thumbs up!!!

By Belinda R. on 04/24/19
Manny and Mario are the best! Their professionalism and attention to detail were excellent, and their communication with me throughout the project was informative and extremely helpful. Their installation was neat and tidy and they reviewed everything with me, ever...
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Manny and Mario are the best! Their professionalism and attention to detail were excellent, and their communication with me throughout the project was informative and extremely helpful. Their installation was neat and tidy and they reviewed everything with me, every step of the way. They did a fantastic job! On top of all that, they are both pleasant, courteous guys! Ask for them!!!
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By Bill H. on 04/12/19
Manny and Mario were friendly, competent, efficient and professional.

By Kay M. on 03/21/19
Great experience working with Morris, from first quote (from Andy P******) right through to install (Manny & Mario). As competitively priced as two other companies but Andy made install suggestions and spent time explaining, more than any other company. During inst...
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Great experience working with Morris, from first quote (from Andy P******) right through to install (Manny & Mario). As competitively priced as two other companies but Andy made install suggestions and spent time explaining, more than any other company. During install Manny & Mario went above and beyond in terms of good manners, clean install and choosing a more difficult line route process for them that was much better for my purposes. Finally Heather from admin spent time with me finalizing rebates and as I am in the middle of an extensive project, I greatly appreciated her time and attention. All round excellent experience, I thoroughly recommend Morris, especially working with Andy for your quote and will be using them for any future mini-split needs.
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By Nubar A. on 02/04/19
Manny & Mario are the best. I'd give them 10 stars if I could. They're great guys to have in your home and the quality of their work is excellent. And they're very patient. They placed the units where they thought they should go, left them overnight so we could liv...
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Manny & Mario are the best. I'd give them 10 stars if I could. They're great guys to have in your home and the quality of their work is excellent. And they're very patient. They placed the units where they thought they should go, left them overnight so we could live with them and then tweaked their positioning that worked best for us while maintaining optimum performance.
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By Betsy F. on 01/14/19
Everything! You made installation so easy! Thank you Manny and Mario

By Leslie B. on 11/27/18
Needed my ac unit replaced and Manny & Mario were great. Timely, professional and personable. Kept me updated and let me know what to expect each day. Wouldn’t hesitate to use them again!!

By ML Courcelle Linda M. on 11/22/18
We already left a review for Manny and included Mario...they were excellent...best experience ever...

By Fara C. on 05/05/18
Great experience with this company - the whole project from planning through installation was professional, intelligent and drama-free. Great problem-solving in an old home.

By Maureen c. on 05/11/17
Wonderful company! Great employees - a special thanks to John - you are a credit to the company
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