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By Bob & Kathi M. on 12/23/20
Best service anywhere combined with a first class total professional technician. Mike is always on time and goes over everything that was checked out leaving us with peace of mind Thanks Morris Heating! Bob M

By Joey L. on 12/08/20
no comment

By Janice F. on 12/04/20
We had Pete perform our semiannual checkup this morning. He was punctual, very personable and efficient. He is definitely an asset to Morris HVAC. I always request Pete for our HVAC checkups. Great job, Pete!

By Christian P. on 12/04/20
Excellent service!

By George P. on 11/24/20
Excellent professional service from Morris Heating. The technician Mike took his time to service the A/C unit and able to answer all of my questions and concerns. Highly recommend.

By Mike & Nancy S. on 11/10/20
For eight years now Morris has delivered excellent service and service technicians. As has been our experience with all of Morris' service technicians, Steven P. was prompt, courteous and professional in completing his call. I appreciated his being able to arriv...
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For eight years now Morris has delivered excellent service and service technicians. As has been our experience with all of Morris' service technicians, Steven P. was prompt, courteous and professional in completing his call. I appreciated his being able to arrive earlier rather then later and finishing the job in a very timely manner.
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By Joyce L. on 11/09/20
Dependable and knowledgeable service professionals who are on call 24/7. I highly recommend them for their prompt & courteous help in scheduling maintenance service and for timely response to emergency calls.

By Carl D. on 09/25/20
Te key word is service. Andy came on time and we discussed options since we had a difficult install with many variables. After much discussion, we agreed on a system. Andy was very patient. The crew showed upon time and did a TERRIFIC job. Clean, neat and professio...
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Te key word is service. Andy came on time and we discussed options since we had a difficult install with many variables. After much discussion, we agreed on a system. Andy was very patient. The crew showed upon time and did a TERRIFIC job. Clean, neat and professional. Great company to work with.
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By Robert W F. on 09/18/20
Once again, it was Morris to the rescue.. My very old hot water heater and boiler had begun to leak after nearly 35 years of service - they both needed to be replaced. One call to Morris, Leroy showed up, offered a terrific solution (including a large rebate), we ...
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Once again, it was Morris to the rescue.. My very old hot water heater and boiler had begun to leak after nearly 35 years of service - they both needed to be replaced. One call to Morris, Leroy showed up, offered a terrific solution (including a large rebate), we liked it and placed the order. Now about a week later, we have a brand new, super efficient boiler and water heater up and silently running. The crew (Brian, Fabio, and Dan) were first class, efficient and professional throughout. They did a wonderful job, and left the place squeaky clean. Can't say enough about the quality of the job they did. THANK YOU, MORRIS HEATING AND AIRCONDITIONING (& PLUMBING)..
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By Dev B. on 09/10/20
no comment

By Frank & Judith W. on 09/03/20
peter was thorough and personable, and explained a lot of our system's strong and weak points. he gave us all the time we needed to absorb his advice. the system is working fine, and we have no doubt that it will continue to work well,

By Walter & Catherine C. on 08/30/20
Very Professional,Answered all our questions,Knowledgeable and Clean workmanship

By Joanne C. on 08/29/20
He was very thorough

By Mary-Lou C. on 08/28/20
Mike B was very efficient answered my questions knowledgeable and tidy...very happy with service !!

By Cathy B. on 08/28/20
Kevin and Bobby were on time, thorough, tidy, and took time to walk me through the system when the job was complete. Kevin and Bobby also came back the following day to adjust something I wasn't happy with. It's great to work with professionals who are clearly know...
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Kevin and Bobby were on time, thorough, tidy, and took time to walk me through the system when the job was complete. Kevin and Bobby also came back the following day to adjust something I wasn't happy with. It's great to work with professionals who are clearly knowledgeable and care about what they do. AND they were really good about following COVID protocols and wearing their masks. I highly recommend them and Morris Heating and AC.
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By Chris R. on 08/28/20
The process has been 100% outstanding. From Chris Z finding us the right system at a comfortable price to the incredible install team - everyone worked extremely hard to earn a stellar review. I would recommend them to anyone with HVAC needs. Professional, clean, t...
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The process has been 100% outstanding. From Chris Z finding us the right system at a comfortable price to the incredible install team - everyone worked extremely hard to earn a stellar review. I would recommend them to anyone with HVAC needs. Professional, clean, trustworthy and proud of their work...the team was top notch. Thank you all.
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By Tom L. on 08/26/20
Top shelf service tech. Extremely polite. Very knowledgeable about my HVAC system. Did a thorough maintenance session with our AC. They arrived when they said they would. Kept me informed the day before. I highly recommend these folks.

By Stephen C. on 08/25/20
Kevin and Bobby finished the installation today. They were professional, on time, and left the installation site spotless. So far the system is working great. I have used Morris for 20 years, and they have proven to be reliiable and responsive. It was an easy ...
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Kevin and Bobby finished the installation today. They were professional, on time, and left the installation site spotless. So far the system is working great. I have used Morris for 20 years, and they have proven to be reliiable and responsive. It was an easy choice to purchase my new systems from them.
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By Christine on 08/23/20
Everyone was friendly, helpful and professional. I had two bids and theirs was, by far, so much better by knowledge, customer service and price! Installation was fairly quick and they explained everything to me. Sean and Mario are really nice guys! So glad I went with them.

By Kevin C. on 08/20/20
Joel and Alex pulled into the driveway at 6:59 for a 7:00 am promised start time and proceeded to do an excellent job upgrading/replacing our circa 1993 A/C system. They were able to manage the removal process with ease, and when the installation was proceeding ahe...
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Joel and Alex pulled into the driveway at 6:59 for a 7:00 am promised start time and proceeded to do an excellent job upgrading/replacing our circa 1993 A/C system. They were able to manage the removal process with ease, and when the installation was proceeding ahead of schedule, they were also able to put a call in to get the electrician on site to keep the job running smoothly. Courteous, knowledgable, punctual, and efficient. Job well done!!
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978-356-9900

Select any employee to see all their reviews.

Christos N
10 Years
Rating:
152 total reviews!
Manny M
12 Years
Rating:
109 total reviews!
Heather G
Customer Service Rep.
6 Years
Rating:
(102 total reviews)
Caitlin A
Customer Service Rep.
2 Years
Rating:
(31 total reviews)
Mike B
24 Years
Rating:
(99 total reviews)
Steve Z
1 Year
Rating:
(88 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Morris Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-356-9900
Heather G has a 5-Star average rating and a total of 102 total reviews
102 total reviews
This is a crazy, fast paced business but we have fun and work hard. I talk to most of our customers and I really love being able to solve the urgent issues that come up every day. When I'm not attached to the phone, I love being out on my boat.
By Marie J. on 12/22/18
Julin did a great job. He is very pleasant and always professional.

By Joseph & Gail H. on 09/02/18
We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem ...
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We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem was solved that day in about 3 hours from my phone call. Very Happy.
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By Andy L. on 04/10/18
As a new homeowner, I was able to schedule a service call for the very next day. Both Heather, the office coordinator, and Julin, the service technician, were excellent to work with.

By helen l. on 04/03/18
Andy, Caitlin,. and Heather have been very helpful and will be getting my new furnace soon thanks

By Imke L. on 03/23/18
Very helpful

By Anya C. on 03/21/18
Called the office and was able to schedule an appointment within the hour, technician arrived quickly, very friendly and helpful. He couldn't find the main cause but helped clean connection points and get the unit running again quickly - provided detailed explanati...
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Called the office and was able to schedule an appointment within the hour, technician arrived quickly, very friendly and helpful. He couldn't find the main cause but helped clean connection points and get the unit running again quickly - provided detailed explanation of service. Provided tips on ducting, I will book a service call for Morris to look at current furnace and make suggestions. Would highly recommend based on my 1st appointment!
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By Paul K. on 03/18/18
Heather and Blaise provided excellent service.

By Margy M. on 03/16/18
I called Morris on Monday, the day before a bad nor'easter was due to hit, because my furnace stopped working. Greg arranged for his technician Blaise to come out and fix it for me. Blaise was able to quickly diagnose the problem and work with Greg to determine w...
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I called Morris on Monday, the day before a bad nor'easter was due to hit, because my furnace stopped working. Greg arranged for his technician Blaise to come out and fix it for me. Blaise was able to quickly diagnose the problem and work with Greg to determine where he could get parts to repair it immediately. Obtaining the parts involved Blaise driving to Malden and back, which he did willingly. Furnace fixed! Blaise came back on Wednesday AM to ensure everything was working properly. I dealt with Heather for billing. Everyone was very professional and I sincerely thank them for their very fast response!!
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By Mary Ellen - Kaminski A. on 02/09/18
(No Comment)

By Craig & Monica V. on 02/07/18
Already spoke with somebody about it. I felt like the service charge and hourly rate weren’t not well explained and misleading.

By Joyce L. on 01/31/18
Recent repair work and replacement part on geothermal heating/air conditioning system handled promptly and efficiently. Appreciate their commitment to diagnosing problem, locating replacement part and timely installation. Highly recommend Morris Heating.

By Ernest & Doloros C. on 12/02/17
My wife and I are extremely please with the service of Morris especially their two employees Heather who is extremely competent and polite in setting up our requirements and especially the "master heat and AC maintenance attendant" Christos who is very knowledgeabl...
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My wife and I are extremely please with the service of Morris especially their two employees Heather who is extremely competent and polite in setting up our requirements and especially the "master heat and AC maintenance attendant" Christos who is very knowledgeable, clean working, and fast.
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By Linda & Michael L. on 11/15/17
Great. They were very professional and courteous

By John & Betty Ann A. on 10/24/17
Expert product service, and outstanding customer service.

By Mike & Joan S. on 07/18/17
I have used this company for seven years now and have had only positive experience with them. The receptionist in the office, Heather is always so pleasant and helpful. Mike B. , who has come to maintain my heater and air conditioner has always been professional a...
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I have used this company for seven years now and have had only positive experience with them. The receptionist in the office, Heather is always so pleasant and helpful. Mike B. , who has come to maintain my heater and air conditioner has always been professional and knowledgeable. I would recommend to anyone looking for exceptional service!
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By Irwin N. on 07/14/17
Excellent service by very knowledgeable staff and especially technician.

By Ann & Edward M. on 07/14/17
Have been serviced by Morris's (originally the Timster himself, then Julian, and recently Mike, accompanied by Alex) for more than a decade. Always reliable, reasonable, and responsive. What's not to like?

By Alton F. on 07/14/17
excellent service, thoughtful, give insightful advice how to save. A tech also gave me free advice how to setup a return on my HVAC and it has worked wonders. We had an urgent issue and the serviced it for cheap since we have a contract with them.

By Autumn C. on 06/28/17
Mike came on time and took care of the A/C. He cleaned the unit and serviced it and did the same with the return. He replaced new filters and checked everything thing out thoroughly.

By Peter & Jane C. on 06/27/17
Helpful, efficient and timely! Very positive customer service all around!
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