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By Robert B. on 06/03/20
This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the...
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This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the job. Sean in particular was clear and articulate in his explainations making the how to-s easily understood by both my wife and myself. Great Job!!!!
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By Suzanne V. on 05/27/20
Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician a...
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Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician and his helper but they also worked hard and did a great job. Thanks to MH&AC for a job well-done here on Plum Island, Newburyport, MA.
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By Paul R. on 05/18/20
Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very persona...
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Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very personable. He was a pleasure to work with.
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By Frederick R. on 05/12/20
The process was exceptional from Chris coming on site to walk through our needs to Manny and Cody installing our unit. Professionalism at it's best. HIGHLY recommend.

By Carl G. on 05/04/20
Morris Heating & Air was terrific. They were very responsive with a thoughtful assessment and quote and quickly scheduled and completed the work. Manny and Cody were the installers and they both did a great and professional job. I will call on them again for future projects.

By Steve B. on 04/09/20
We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thin...
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We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thing were off to a good start as we walked through our need and received a very clear proposal. I would highly recommend Morris.
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By Peter P. on 03/31/20
Morris heating & air conditioning did an awesome job from start to finish. They installed four minisplit A/C and heating units in our house. The crew was pleasant, clean, and efficient. They answered any questions or concerns without hesitation. I’d recommend this company to anyone.

By Lance B. on 03/24/20
Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personalit...
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Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personality. He is the kind of guy who one would like for a neighbor. We were quite impressed with Andy. We decided to hold off from buying at this time due to the economy. Thanks for sending Andy to our home.
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By William S. on 03/21/20
I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture ne...
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I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture necessary to gain proper access to their work areas. Both men were friendly, explained the work they were doing and demonstrated the operation of the system and the remote control units. They were excellent representatives of Morris HVAC, and my wife and I both felt comfortable with them working in and around the house.
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By Anne P. on 03/20/20
Peter R. performed the annual service on my mini split system this morning. He arrived on time and was a true pleasure to be around. He showed me how to remove, clean and replace the filters in my units. He did a very thorough job!

By Bill G. on 03/18/20
Peter was punctual,polite and efficient. He explain the system coherently.

By John D. on 03/16/20
Peter was extremely professional and knowledgeable. He went beyond the call of duty to explain (and actually program my remote)! He is definitely customer focused. I would highly recommend Peter from Morris Heating & Air Condition

By Nicholas M. on 03/16/20
no comment

By Todd P. on 03/11/20
Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will co...
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Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will continue to use this company going forward. Up to this year, Morris has only serviced our Air Conditioning system, but going forward we are moving our heating system service to them as well (from another local company). They (Morris H&AC) just seem to get customer service right!
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By Nick B. on 03/06/20
I’d highly recommend morris heating and a/c. From the beginning to the end every person involved in the pricing to installation were amazing! Extremely professional and courteous. They were always on time and got the job done in the time they told me it would take.

By John H. on 03/03/20
I hired Morris after meeting a few times with Andy Previte. He’s very patient and knowledgeable and very good about offering what solution fits best for our needs and budget. I’m very happy we went with Morris over other providers

By Rob A. on 02/23/20
Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & A...
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Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & Air Conditioning is among the finest contractors we’ve ever worked with. Highly recommend.
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By Joanne F. on 02/18/20
Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also ve...
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Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also very polite and wore booties in my house.
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By Robert B. on 02/12/20
Andy was very thoughtful and knowledgable giving clear info. He was very patient and easy to understand. Nice representative!

By Barbara S. on 01/26/20
I’ve used Morris for my system maintenance for the last 6 years. Always Excellent service.
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978-356-9900

Select any employee to see all their reviews.

Christos N
10 Years
Rating:
145 total reviews!
Manny M
12 Years
Rating:
101 total reviews!
Heather G
Customer Service Rep.
6 Years
Rating:
(102 total reviews)
Caitlin A
Customer Service Rep.
2 Years
Rating:
(26 total reviews)
Mike B
24 Years
Rating:
(92 total reviews)
Steve Z
1 Year
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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978-356-9900

Customer service is always a top priority at Morris Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-356-9900
Heather G has a 5-Star average rating and a total of 102 total reviews
102 total reviews
This is a crazy, fast paced business but we have fun and work hard. I talk to most of our customers and I really love being able to solve the urgent issues that come up every day. When I'm not attached to the phone, I love being out on my boat.
By Marie J. on 12/22/18
Julin did a great job. He is very pleasant and always professional.

By Joseph & Gail H. on 09/02/18
We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem ...
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We have used Morris Heating & Air Conditioning for about 2 years. I have been very happy with their service. I called recently about an issue with my air conditioner. I received courteous, helpful responses by everyone. The service tech came and the whole problem was solved that day in about 3 hours from my phone call. Very Happy.
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By Andy L. on 04/10/18
As a new homeowner, I was able to schedule a service call for the very next day. Both Heather, the office coordinator, and Julin, the service technician, were excellent to work with.

By helen l. on 04/03/18
Andy, Caitlin,. and Heather have been very helpful and will be getting my new furnace soon thanks

By Imke L. on 03/23/18
Very helpful

By Anya C. on 03/21/18
Called the office and was able to schedule an appointment within the hour, technician arrived quickly, very friendly and helpful. He couldn't find the main cause but helped clean connection points and get the unit running again quickly - provided detailed explanati...
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Called the office and was able to schedule an appointment within the hour, technician arrived quickly, very friendly and helpful. He couldn't find the main cause but helped clean connection points and get the unit running again quickly - provided detailed explanation of service. Provided tips on ducting, I will book a service call for Morris to look at current furnace and make suggestions. Would highly recommend based on my 1st appointment!
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By Paul K. on 03/18/18
Heather and Blaise provided excellent service.

By Margy M. on 03/16/18
I called Morris on Monday, the day before a bad nor'easter was due to hit, because my furnace stopped working. Greg arranged for his technician Blaise to come out and fix it for me. Blaise was able to quickly diagnose the problem and work with Greg to determine w...
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I called Morris on Monday, the day before a bad nor'easter was due to hit, because my furnace stopped working. Greg arranged for his technician Blaise to come out and fix it for me. Blaise was able to quickly diagnose the problem and work with Greg to determine where he could get parts to repair it immediately. Obtaining the parts involved Blaise driving to Malden and back, which he did willingly. Furnace fixed! Blaise came back on Wednesday AM to ensure everything was working properly. I dealt with Heather for billing. Everyone was very professional and I sincerely thank them for their very fast response!!
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By Mary Ellen - Kaminski A. on 02/09/18
(No Comment)

By Craig & Monica V. on 02/07/18
Already spoke with somebody about it. I felt like the service charge and hourly rate weren’t not well explained and misleading.

By Joyce L. on 01/31/18
Recent repair work and replacement part on geothermal heating/air conditioning system handled promptly and efficiently. Appreciate their commitment to diagnosing problem, locating replacement part and timely installation. Highly recommend Morris Heating.

By Ernest & Doloros C. on 12/02/17
My wife and I are extremely please with the service of Morris especially their two employees Heather who is extremely competent and polite in setting up our requirements and especially the "master heat and AC maintenance attendant" Christos who is very knowledgeabl...
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My wife and I are extremely please with the service of Morris especially their two employees Heather who is extremely competent and polite in setting up our requirements and especially the "master heat and AC maintenance attendant" Christos who is very knowledgeable, clean working, and fast.
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By Linda & Michael L. on 11/15/17
Great. They were very professional and courteous

By John & Betty Ann A. on 10/24/17
Expert product service, and outstanding customer service.

By Mike & Joan S. on 07/18/17
I have used this company for seven years now and have had only positive experience with them. The receptionist in the office, Heather is always so pleasant and helpful. Mike B. , who has come to maintain my heater and air conditioner has always been professional a...
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I have used this company for seven years now and have had only positive experience with them. The receptionist in the office, Heather is always so pleasant and helpful. Mike B. , who has come to maintain my heater and air conditioner has always been professional and knowledgeable. I would recommend to anyone looking for exceptional service!
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By Irwin N. on 07/14/17
Excellent service by very knowledgeable staff and especially technician.

By Ann & Edward M. on 07/14/17
Have been serviced by Morris's (originally the Timster himself, then Julian, and recently Mike, accompanied by Alex) for more than a decade. Always reliable, reasonable, and responsive. What's not to like?

By Alton F. on 07/14/17
excellent service, thoughtful, give insightful advice how to save. A tech also gave me free advice how to setup a return on my HVAC and it has worked wonders. We had an urgent issue and the serviced it for cheap since we have a contract with them.

By Autumn C. on 06/28/17
Mike came on time and took care of the A/C. He cleaned the unit and serviced it and did the same with the return. He replaced new filters and checked everything thing out thoroughly.

By Peter & Jane C. on 06/27/17
Helpful, efficient and timely! Very positive customer service all around!
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