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By Robert B. on 06/03/20
This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the...
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This was a great team effort with very courteous hard working effort. The team was fast and efficient doing a very neat professional job. I enjoyed seeing these professionals work quickly and quietly. Especially valuable was the instructions given at the end of the job. Sean in particular was clear and articulate in his explainations making the how to-s easily understood by both my wife and myself. Great Job!!!!
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By Suzanne V. on 05/27/20
Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician a...
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Chris (sales rep), Matt, Alex and Devin (installers) were courteous, knowledgeable and very professional. They worked hard and installed our new Lennox furnace and A/C equipment as well as could be expected. We didn't get the names of the plumber, the electrician and his helper but they also worked hard and did a great job. Thanks to MH&AC for a job well-done here on Plum Island, Newburyport, MA.
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By Paul R. on 05/18/20
Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very persona...
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Morris Heating installed our new heating and cooling system last year. Everything was done very efficiently. The workers were very professional. This month, Mike B. came to perform the yearly maintenance on our system. He was extremely professional and very personable. He was a pleasure to work with.
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By Frederick R. on 05/12/20
The process was exceptional from Chris coming on site to walk through our needs to Manny and Cody installing our unit. Professionalism at it's best. HIGHLY recommend.

By Carl G. on 05/04/20
Morris Heating & Air was terrific. They were very responsive with a thoughtful assessment and quote and quickly scheduled and completed the work. Manny and Cody were the installers and they both did a great and professional job. I will call on them again for future projects.

By Steve B. on 04/09/20
We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thin...
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We are very pleased with the installation of 4 air conditioning units. The job was completed in less time than expected. Manny and Cody were very polite, friendly and courteous. As 2 of us were working from home they were very respectful of our space. We knew thing were off to a good start as we walked through our need and received a very clear proposal. I would highly recommend Morris.
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By Peter P. on 03/31/20
Morris heating & air conditioning did an awesome job from start to finish. They installed four minisplit A/C and heating units in our house. The crew was pleasant, clean, and efficient. They answered any questions or concerns without hesitation. I’d recommend this company to anyone.

By Lance B. on 03/24/20
Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personalit...
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Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personality. He is the kind of guy who one would like for a neighbor. We were quite impressed with Andy. We decided to hold off from buying at this time due to the economy. Thanks for sending Andy to our home.
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By William S. on 03/21/20
I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture ne...
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I am writing about the professionalism of your installers Manny and Cody. They were at our home for two days this past week, and they did not disturb our family in any way. They wore booties when they had to come into the house and they moved all the furniture necessary to gain proper access to their work areas. Both men were friendly, explained the work they were doing and demonstrated the operation of the system and the remote control units. They were excellent representatives of Morris HVAC, and my wife and I both felt comfortable with them working in and around the house.
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By Anne P. on 03/20/20
Peter R. performed the annual service on my mini split system this morning. He arrived on time and was a true pleasure to be around. He showed me how to remove, clean and replace the filters in my units. He did a very thorough job!

By Bill G. on 03/18/20
Peter was punctual,polite and efficient. He explain the system coherently.

By John D. on 03/16/20
Peter was extremely professional and knowledgeable. He went beyond the call of duty to explain (and actually program my remote)! He is definitely customer focused. I would highly recommend Peter from Morris Heating & Air Condition

By Nicholas M. on 03/16/20
no comment

By Todd P. on 03/11/20
Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will co...
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Peter from Morris Heating and Air Conditioning arrived this morning to service our Air Conditioning system. He arrived on time, was very courteous, and finished promptly. Service people like Peter (and the others from Morris Heating, in the past) are why we will continue to use this company going forward. Up to this year, Morris has only serviced our Air Conditioning system, but going forward we are moving our heating system service to them as well (from another local company). They (Morris H&AC) just seem to get customer service right!
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By Nick B. on 03/06/20
I’d highly recommend morris heating and a/c. From the beginning to the end every person involved in the pricing to installation were amazing! Extremely professional and courteous. They were always on time and got the job done in the time they told me it would take.

By John H. on 03/03/20
I hired Morris after meeting a few times with Andy Previte. He’s very patient and knowledgeable and very good about offering what solution fits best for our needs and budget. I’m very happy we went with Morris over other providers

By Rob A. on 02/23/20
Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & A...
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Manny, Cody, Peter and Julin all did a superb job on the install. Chris was terrific in the sales process and advising us on the system to choose. All were thoroughly professional, responsive, punctual, and friendly. Work quality was outstanding. Morris Heating & Air Conditioning is among the finest contractors we’ve ever worked with. Highly recommend.
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By Joanne F. on 02/18/20
Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also ve...
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Peter R showed up promptly and inspected/reviewed my 20 year old furnace. He told us our system was in good condition but would have to be replaced in a few years. I felt he was being honest with us and didn't have an agenda to sell us a new furnace. He was also very polite and wore booties in my house.
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By Robert B. on 02/12/20
Andy was very thoughtful and knowledgable giving clear info. He was very patient and easy to understand. Nice representative!

By Barbara S. on 01/26/20
I’ve used Morris for my system maintenance for the last 6 years. Always Excellent service.
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978-356-9900

Select any employee to see all their reviews.

Christos N
10 Years
Rating:
145 total reviews!
Manny M
12 Years
Rating:
101 total reviews!
Heather G
Customer Service Rep.
6 Years
Rating:
(102 total reviews)
Caitlin A
Customer Service Rep.
2 Years
Rating:
(26 total reviews)
Mike B
24 Years
Rating:
(92 total reviews)
Steve Z
1 Year
Rating:
(83 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Morris Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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978-356-9900

Customer service is always a top priority at Morris Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
978-356-9900
Caitlin A has a 5-Star average rating and a total of 26 total reviews
26 total reviews
I genuinely enjoy helping people out, no matter what it is. At the end of the day if I can help relieve someone of a problem, I'm happy! When I'm not working I love taking weekend trips to the White Mountains. I also love finding new places to hike around New Hampshire.
By Lance B. on 03/24/20
Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personalit...
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Andy was very personable, knowledgeable, and quite helpful. He explained what his company offered and how it would be set up throughout the house. He explained everything so that I could understand it. I really appreciated his expertise along with his personality. He is the kind of guy who one would like for a neighbor. We were quite impressed with Andy. We decided to hold off from buying at this time due to the economy. Thanks for sending Andy to our home.
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By Angelo F. on 11/19/18
very nice gentleman. Answered all our questions and concerns. Would recommend them to friends.

By Felicia D. on 10/01/18
Caitlin is consistently professional and helpful when I contact her. Her responses are thorough, very clear, and understandable. Andy was very thorough in his examination/analysis of my current air conditioner (outside) and of the current condenser (inside). While...
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Caitlin is consistently professional and helpful when I contact her. Her responses are thorough, very clear, and understandable. Andy was very thorough in his examination/analysis of my current air conditioner (outside) and of the current condenser (inside). While he did not rush, he was very productive, and clearly explained the next steps. I very much appreciated his professionalism.
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By Joe T. on 09/19/18
(no comment)

By Steve C. on 07/27/18
You guys are great, but I need to make a decision by the end of this month. Could you please get the estimate to me asap? Steve.

By Jill P. on 07/16/18
Great customer service. Quick on the spot estimate. Good communication. Workmanship was top notch. So far so good! Would recommend for sure!

By Vic G. on 06/14/18
Chris & I met to discuss the installation of a ductless heat pump system. After several options that were presented to me during several conversations I decided to contract the job with Morris Heating and A/C. . Chris is very professional and his understanding of m...
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Chris & I met to discuss the installation of a ductless heat pump system. After several options that were presented to me during several conversations I decided to contract the job with Morris Heating and A/C. . Chris is very professional and his understanding of my needs was remarkable. Caitlin was very prompt in scheduling my appointment with Chris. I would not hesitate to recommend Morris Heating & A/C to family and friends. Thank you for the fantastic service.
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By Michael & Carol C. on 06/11/18
The Morris Team continues to exceed my expectations! Mike, our technician, consistently provided excellent service/maintains our system. His advise on saving us energy dollars is very appreciated.

By Diane D. on 06/09/18
This company is the very best I have ever worked with. I can't say enough on how everyone involved in my project was professional, punctual, friendly, and informative. There was no waiting for anything. I wish also to thank the electrician who arrived and completed...
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This company is the very best I have ever worked with. I can't say enough on how everyone involved in my project was professional, punctual, friendly, and informative. There was no waiting for anything. I wish also to thank the electrician who arrived and completed his part, sorry I didn't catch his name. Overall I would rate this company A .
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By Peter H. on 06/04/18
Showed up when expected and gave an honest assessment/estimate of the work needed to convert from an oil-burning furnace to a heating and cooling system powered by natural gas.

By Vic G. on 05/30/18
Chris came out to give me an estimate for a ductless heat pump system. He was very thorough is his assessment and gave me a couple of options to consider. I have not contracted with Morris Heating & A/C to install the system to date but would strongly recommend them to anyone.

By Kathleen W. on 05/23/18
I wish we could afford this amazing product. The agent that came out to visit with us was informative and very respectful. We would have LOVED to have one installed but at over $4,000 for the one unit that would have been fabulous in our large family room, as two r...
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I wish we could afford this amazing product. The agent that came out to visit with us was informative and very respectful. We would have LOVED to have one installed but at over $4,000 for the one unit that would have been fabulous in our large family room, as two retired educators, it was just plain out of our league.
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By Karen B. on 05/17/18
Excellent. Mike B very professional and knowledgeable: technically. Thorough and explained all services performed.

By helen l. on 04/03/18
Andy, Caitlin,. and Heather have been very helpful and will be getting my new furnace soon thanks

By Helen L. on 04/03/18
Andy, Caitlin,. and Heather have been very helpful and will be getting my new furnace soon thanks

By Nina S. on 04/03/18
My experience with Chris Z. & Caitlin A. Was outstanding. I called Morris Heating & Air Conditioning to set up an appointment because I’m interested in putting air conditioning in my home and a possible heat source for a new workshop constructed on my property. ...
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My experience with Chris Z. & Caitlin A. Was outstanding. I called Morris Heating & Air Conditioning to set up an appointment because I’m interested in putting air conditioning in my home and a possible heat source for a new workshop constructed on my property. Caitlin took my call and was super friendly, informative and efficiently set up a time with their representative, Chris. He was prompt, friendly, and did an excellent job explaining products and answering all our questions. We were quite happy dealing with him and look forward to becoming a Morris customer!
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By Helen L. on 04/02/18
(no comment)

By David S. on 03/28/18
Both of these people were polite, clear, and professional and do a great job representing their company...Andy came to my home, reviewed our needs, and has provided a complete proposal with in 24 hours. I am currently reviewing my options and their company is getti...
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Both of these people were polite, clear, and professional and do a great job representing their company...Andy came to my home, reviewed our needs, and has provided a complete proposal with in 24 hours. I am currently reviewing my options and their company is getting due consideration.
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By George M. on 03/20/18
My initial call was met with courtesy and professionalism. I was quickly directed to the proper department. My comfort advisor ( Andy) was thoroughly knowledgable . His experience and advise prevented me from purchasing a system that had potential issues. ( thanks Andy)

By Roger F. on 02/06/18
Andy came out and explained all my options, was on time, very helpful, and explained all my options. Company came up with a great proposal/cost. Could not be happier.
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