I highly recommend Mitch Wright, I have a service contract with them and they honor they contract and they were out tof my home and fixed my a/c with a very reasonable fee, I'm highly satisfied. Mike the technician is awesome, I will call for him every time I need my a/c fixed. Thank you!
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From the jump these people are professionals! They replaced my furnace - not the lowest price but has the most qualified and honest employees. Salesperson Matt, customer service Jeanette, Dispatcher Leeann and the technician Wes all earn a gold star for professionalism, knowledge and customer focus. I will only do business here from here out.
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I want to commend Jeanette for the excellent service she recently provided me on three of my properties. She scheduled the jobs quickly, and the work was done in a very timely and cost-effective manner. I truly appreciate the entire staff (Courtney, Chase and Wes) for their assistance as well. Because of this excellent service, I am recommending your company to all of my friends and business associates. In fact, my sister now uses your company for her properties as well. Keep up the good work Jeanette!!
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We needed a new water heater, and I called Mitch Wright Plumbing. Courtney contacted me back within an hour of my initial phone call to let me know when I could expect someone. She was courteous and friendly. After that, I received an email from the company with a brief summary and photo of the employee who would be working in my home, which was extremely reassuring information to have beforehand. Matt was the technician who came by to look at the water heater. He was friendly, knowledgeable and efficient. The installation team was prompt, efficient and polite, and worked hard to ensure that the water heater was installed as promised. No muss, no fuss. Thanks for your great work ethic, attitude and expertise. I will recommend you to others!
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I have been calling for a few days now to get air conditioning unit check. Got an appointment for the afternoon, but service man couldn't make the appointment for 2 hours after appointment time. I rescheduled the following day. I took off work for scheduled time. I got a call reminding me of my time, which was 12 to 2. I didn't get a call from him til 5:14 pm. I had plans both days I the evening. I called the next morning, no one returned my call. I paid cash for a new HVAC system in July 2017. I'm pissed beyond belief now. I never post bad reviews, but I'm frustrated
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