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By Bryan B. on 04/13/16
Clint and Joshua were nothing but professional, friendly and courteous. They did an awesome job!

By Kevin K. on 04/09/16
On time, courteous and thorough. No complaints on my end.

By John Brown on 04/07/16
Jason Bird was very courteous when going in and out of the house, always covering shoes when in the house. Also did a great job of explaining what he did and options to improve the system.

By Wendy F. on 04/06/16
Woke up to find that we had a water heater leaking all over. Sent in an email to the Company requesting someone contact me. Got a call almost immediately after sending in request. Jeremy P. showed up in the window of time they gave me. He was very courteous and res...
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Woke up to find that we had a water heater leaking all over. Sent in an email to the Company requesting someone contact me. Got a call almost immediately after sending in request. Jeremy P. showed up in the window of time they gave me. He was very courteous and respectful of my house (wearing boot covers upon entering). He took time to explain what had happened and offered several different options. Work was done in a few hours and he left the area very clean. I would not hesitate to recommend him to others. Thank you Jeremy for helping us out!
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By Roberta M. on 04/06/16
Bruce came to inspect our plumbing yesterday and gave us some very good ideas about next steps. We were so glad to receive a written estimate and also time to consider what was needed immediately. We will check prices with our guys at Pipeworks who have been our go...
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Bruce came to inspect our plumbing yesterday and gave us some very good ideas about next steps. We were so glad to receive a written estimate and also time to consider what was needed immediately. We will check prices with our guys at Pipeworks who have been our go-to group for many years. Bruce was understanding of our needs and our timeline. Very much appreciated his approach.
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By NATALIE H. on 04/02/16
Both of these techs (Josh H and Ricky L) were awesome! Didn't mind taking the time to show me what the issue was and explained in great detail the best way how we were going to fix it! Great company - everyone seems very happy to work there. Service Expert - Bria...
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Both of these techs (Josh H and Ricky L) were awesome! Didn't mind taking the time to show me what the issue was and explained in great detail the best way how we were going to fix it! Great company - everyone seems very happy to work there. Service Expert - Brian Anderson came out to my house for a humidifier issue, and wow, he was really an expert. He actually remembered me from the previous year (not same issue-but still on the humidifier) He stayed about 2 hours, on a Saturday too, not because the work was very difficult (I didn't think), but to make sure I was getting the best efficiency of my humidifier by taping and caulking joints and connections and going above and beyond in that manner. He went way beyond what I called MSP Heating and Air for. Yes, I am apart of the TTC (Total Care Club) and certainly was treated like it too! Thanks guys - hope I wont see you again soon though! (because that would mean there is an issue at my house ;) )
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By NATALIE H. on 04/02/16
Both of these techs (Josh H and Ricky L) were awesome! Didn't mind taking the time to show me what the issue was and explained in great detail the best way how we were going to fix it! Great company - everyone seems very happy to work there. Service Expert - Bria...
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Both of these techs (Josh H and Ricky L) were awesome! Didn't mind taking the time to show me what the issue was and explained in great detail the best way how we were going to fix it! Great company - everyone seems very happy to work there. Service Expert - Brian Anderson came out to my house for a humidifier issue, and wow, he was really an expert. He actually remembered me from the previous year (not same issue-but still on the humidifier) He stayed about 2 hours, on a Saturday too, not because the work was very difficult (I didn't think), but to make sure I was getting the best efficiency of my humidifier by taping and caulking joints and connections and going above and beyond in that manner. He went way beyond what I called MSP Heating and Air for. Yes, I am apart of the TTC (Total Care Club) and certainly was treated like it too! Thanks guys - hope I wont see you again soon though! (because that would mean there is an issue at my house ;) )
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By Mary M. on 03/31/16
We needed to have a "check-up" on our central AC. our furnace, etc. We were called when the service person was on his way, he was prompt. Ricky L. was friendly and helpful. He explained things in detail regarding what should be done soon. He did a great job. We hav...
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We needed to have a "check-up" on our central AC. our furnace, etc. We were called when the service person was on his way, he was prompt. Ricky L. was friendly and helpful. He explained things in detail regarding what should be done soon. He did a great job. We have always had a positive experience when dealing with MSP plumbing, heating, air company. Thank you, Mary M
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By Michael F. on 03/24/16
(no comment)

By Greg Mitton on 03/24/16
Generally very satisfied with Thomas Erronis work - maintenance and diagnosis of problem. Offered several options for fixing potential hazardous situation with furnace. He seemed quite knowledgeable. I was a little overwhelmed with the details and numerous option...
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Generally very satisfied with Thomas Erronis work - maintenance and diagnosis of problem. Offered several options for fixing potential hazardous situation with furnace. He seemed quite knowledgeable. I was a little overwhelmed with the details and numerous options available to me. I'd benefit with a shorter list of choices.
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By Michael on 03/21/16
Jeremy ******** Excellent service, very respectful, efficient. I would recommend him highly.

By Judy G. on 03/21/16
The installation of a new boiler furnace went great. I am so relieved that I don't have to worry about that old furnace again. All of the old equipment was removed and the place was cleared for the shiny new one. It was a good cleanup. An easy to use thermostat was...
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The installation of a new boiler furnace went great. I am so relieved that I don't have to worry about that old furnace again. All of the old equipment was removed and the place was cleared for the shiny new one. It was a good cleanup. An easy to use thermostat was installed and the other zone thermostats were tested along with the heater. It has been keeping it warm and doing it quietly ever since. I have confidence that everything will be working great for years.
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By Michelle F. on 03/16/16
Nick G. was friendly and went above and beyond to explain all of the repairs needed. The service provided was quick and seemless which I appreciated. He was also extremely promt.

By Averill Kronick on 03/16/16
Friendly, professional and fast work.

By Elizabeth G. on 03/15/16
Clint S. and others (Justin P., Brian A. and Nick B.) arrived at my house on time. They were courteous and friendly. My new furnace and air conditioning were installed and so far I am very pleased. They cleaned up after themselves. I couldn't have asked for more.

By Ivan Lopez Cortes on 03/15/16
Justin Winter , He is a very good technician he service my Furness did very good job clean and neat also recommend new futures for my system so we have much clean air protect our family from particles ,germs,& gases and Furness from dust to prevent potential breaks.

By Ivan L. on 03/15/16
Dieter K I am very impressed by the service he did in my house. He was knowledgeable of the details that needed attention and had good recommendations and follow-up repairs. I am truly happy with the service. I hope these guys get well treated At MSP because they ...
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Dieter K I am very impressed by the service he did in my house. He was knowledgeable of the details that needed attention and had good recommendations and follow-up repairs. I am truly happy with the service. I hope these guys get well treated At MSP because they really have very good skills. Maybe they should give them a free vacation once a year!
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By Vicki and John Stephens on 03/14/16
MSP has now installed a new furnace and new central air within the last few weeks. Don came out to give us an estimate on the air conditioning in the morning and it was installed by 2:30 that afternoon. No fuss, no mess. Excellent! The furnace was making a whistlin...
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MSP has now installed a new furnace and new central air within the last few weeks. Don came out to give us an estimate on the air conditioning in the morning and it was installed by 2:30 that afternoon. No fuss, no mess. Excellent! The furnace was making a whistling noise and was driving me crazy. Jason Bird came out and went above and beyond tracking the whistle down. Dealing with a crazy lady (me) is not easy. I kept hearing that dang whistle and he went through everything to stop it. We tried 4 different furnace filters and he made sure there was not air leaking out. When he left, all was good and I could sleep. To be fair, I am out of down for the next 9 days but I know if it is whistling when I get back home, they will send someone out to fix it. We will be needing a new water softener soon and the first phone call will be to MSP. You guys really are a great company. Thank you!
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By justin b. on 03/13/16
We called after finding a gas leak in our furnace. Thomas arrived within the quoted window and gave me a few options on services. He repaired the leak and tightened the joints. While doing so, he pointed out what and where he was doing the work, as well as some ...
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We called after finding a gas leak in our furnace. Thomas arrived within the quoted window and gave me a few options on services. He repaired the leak and tightened the joints. While doing so, he pointed out what and where he was doing the work, as well as some tips for future preventative maintenance. Great customer service both on the phone and the service expert himself. Quality work and outstanding customer service!
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By Angelique B. on 03/09/16
MSP showed up timely and courteously took care within the home and diagnosed my boiler was not functioning in a safe manner and offered me options to correct the issues. Thomas E. took great time with me to explain what was going on and talked to me about my differ...
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MSP showed up timely and courteously took care within the home and diagnosed my boiler was not functioning in a safe manner and offered me options to correct the issues. Thomas E. took great time with me to explain what was going on and talked to me about my different options and how MSP could be of service. We decided to replace our boiler and a service team was there within the hour to replace the boiler. The gentlemen that replaced the boiler worked quickly and efficiently together to quickly complete the job to return heat to our home. Great experience.
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