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By Mary D. on 04/26/16
Jason was professional and knowledgeable. He arrived at 5:05 pm and the appointment time was from 4:00 pm to 6:00 pm. He explained what he would be doing. Last fall, I installed a new furnace and air conditioner. I was disappointed that he attempted to upsell some ...
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Jason was professional and knowledgeable. He arrived at 5:05 pm and the appointment time was from 4:00 pm to 6:00 pm. He explained what he would be doing. Last fall, I installed a new furnace and air conditioner. I was disappointed that he attempted to upsell some features that totaled over $3,000.00 and weren't included when the appliances were originally installed.
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By John N. on 04/26/16
were professional and puvtual

By Patricia C. on 04/24/16
Justin Winter was one of the best serviceman that I have had. He was on-time, explained everything that he did to service the AC unit, including changing the filter and giving me a bit of extra help. This is SO important and helpful to those of us who are widows, a...
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Justin Winter was one of the best serviceman that I have had. He was on-time, explained everything that he did to service the AC unit, including changing the filter and giving me a bit of extra help. This is SO important and helpful to those of us who are widows, always trying to "keep up" with all things mechanical. He was very polite and patient which I greatly appreciated!
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By Timothy P. on 04/24/16
Justin was very professional and knowledgeable. I had a complete furnace and ac replacement with a couple of ducts added. The install was painless, quick and very well done, with all of the duct joints being sealed. I would highly recommend Justin and his crew. I w...
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Justin was very professional and knowledgeable. I had a complete furnace and ac replacement with a couple of ducts added. The install was painless, quick and very well done, with all of the duct joints being sealed. I would highly recommend Justin and his crew. I would also recommend salesperson Don. He went above and beyond!
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By Jackie thomas on 04/21/16
Bruce explained each option to me! He fixed the leak in my bathroom and toilet. I asked him if he could check my kitchen faucet- he replaced and installed exactly what I wanted! He went above and beyond what the initial appointment was scheduled for- GREAT customer service!!!

By Eric S. on 04/21/16
In the process of selling our house, we had a few plumbing issues that were noted on the buyer's inspector's report. I sent out a dozen emails to various plumbing companies around the Twin Cities, and the quickest and friendliest follow up came from Minneapolis St....
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In the process of selling our house, we had a few plumbing issues that were noted on the buyer's inspector's report. I sent out a dozen emails to various plumbing companies around the Twin Cities, and the quickest and friendliest follow up came from Minneapolis St. Paul Plumbing, Heating, and Air. As good as the customer service was, the service provided by Jeremy, the technician who helped me, was even better. He was polite, friendly, considerate, and did a great job of not only taking care of our problems, but also explaining them thoroughly. I hope I don't have any plumbing issues any time in our near future, but if we do, this will be the only company I call.
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By Marlene O on 04/20/16
The guys were very pleasant, friendly and helpful. Cleaned up after the work was done and went over the information I would need to work the new system.

By Tom Le V. on 04/20/16
Recently I had my entire mechanical system (furnace, air conditioner, water heater, humidifier and air filtration system) replaced by the guys at MSP Plumbing, Heating & Air. Their estimator Brian was polite, professional and extremely knowledgeable. He quickly p...
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Recently I had my entire mechanical system (furnace, air conditioner, water heater, humidifier and air filtration system) replaced by the guys at MSP Plumbing, Heating & Air. Their estimator Brian was polite, professional and extremely knowledgeable. He quickly prepared an estimate, walked me through the entire process and timing of the installation, then after I accepted it got the whole project scheduled. Clint and Joshua showed up on time first thing Monday morning and stayed until the job was completed and tested thoroughly. It was a long day for both of them but they worked steady and efficiently throughout the day and the resulting system works great. I'm very pleased with the work they did on my home and would highly recommend MSP Plumbing, Heating & Air to anyone needing similar work done on their residence or business.
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By Theresa C. on 04/19/16
I checked with a construction person at my work and he said that he felt the price was a little high.

By Laura G. on 04/19/16
We called MSP today because our air conditioner wasn't working right. Kenny answered my call and was very pleasant to talk with, and he was prompt about scheduling our appointment. The technician Mitch arrived within the agreed time frame. He was friendly and polit...
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We called MSP today because our air conditioner wasn't working right. Kenny answered my call and was very pleasant to talk with, and he was prompt about scheduling our appointment. The technician Mitch arrived within the agreed time frame. He was friendly and polite (even though I'm sure he had already been working all day). I was so happy that he was able to diagnose the problem and get our system working again. Kenny and Mitch saved the day for us! Now I wont have to spend another night with awful sleep in a hot house. I will be recommending this company to our family and friends. 4/19/16 Clint came out today to install our new furnace, he was friendly, knowledgeable and efficient. He made sure we understood how everything worked and answered all of my questions. 5 stars for sure!!
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By Aaron on 04/19/16
Dieter K was absolutely amazing. He answered every question I asked and explained in detail how things worked and what my options were. I felt like I was dealing with someone who had a Phd in Plumbing! He even asked if I preferred written material or a video whe...
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Dieter K was absolutely amazing. He answered every question I asked and explained in detail how things worked and what my options were. I felt like I was dealing with someone who had a Phd in Plumbing! He even asked if I preferred written material or a video when I asked for additional information on a possible service.
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By Kerwin F. on 04/18/16
I received great service from the company. The Technician Jason Bird was very professional and nice. I'm one satisfied customer!

By Rebecca Pearson on 04/18/16
Thomas was very helpful and knowledgeable! Thanks for the great service!

By Timothy M. on 04/16/16
Friendly, responsive, timely service. Very expensive, though.

By Cyndi B. on 04/15/16
Jason B / 4/13/16 (service day) Polite / Friendly Approachable with Questions Before starting, let me know what he would be doing Thorough Explained things well

By ann h. on 04/15/16
We had Mike A. out for a complimentary inspection of our furnace and AC which were installed about a year ago. He was fantastic! He spent a lot of time with me showing me how to change the humidifier pad, checking the return & supply vents, and how to properly use ...
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We had Mike A. out for a complimentary inspection of our furnace and AC which were installed about a year ago. He was fantastic! He spent a lot of time with me showing me how to change the humidifier pad, checking the return & supply vents, and how to properly use the thermostat pad/screen. He was extremely polite, professional and eager to help. Could not recommend more highly. Thanks!
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By Carol K. on 04/14/16
We received a careful and thorough analysis of our air conditioning system. Brian was friendly and respectful. We did not know our A/C system had failed and appreciated Brian's attention to detail in describing our problems.

By Charles J. on 04/14/16
Justin and Andrew worked well together they let me know how much time it would take. they answered all my questions I had. Treated my home and dogs well and cleaned up after each day like they were never here . Justin was able to show me all I needed to know about ...
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Justin and Andrew worked well together they let me know how much time it would take. they answered all my questions I had. Treated my home and dogs well and cleaned up after each day like they were never here . Justin was able to show me all I needed to know about my new furnace and AC and the new thermostat.
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By Charles J. on 04/14/16
Justin and Andrew worked well together they let me know how much time it would take. they answered all my questions I had. Treated my home and dogs well and cleaned up after each day like they were never here . Justin was able to show me all I needed to know about ...
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Justin and Andrew worked well together they let me know how much time it would take. they answered all my questions I had. Treated my home and dogs well and cleaned up after each day like they were never here . Justin was able to show me all I needed to know about my new furnace and AC and the new thermostat.
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By Bryan B. on 04/13/16
Clint and Joshua were nothing but professional, friendly and courteous. They did an awesome job!
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