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By Lynette E. on 05/25/16
Requested diagnosis of water leakage from furnace. Very thorough inspection with pictures, despite Center Point's assurance that everything was in great shape and "this furnace will last for years." We made the decision to replace rather than repair the furnace. Ai...
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Requested diagnosis of water leakage from furnace. Very thorough inspection with pictures, despite Center Point's assurance that everything was in great shape and "this furnace will last for years." We made the decision to replace rather than repair the furnace. Air conditioner was replaced at the same time with a good price break. All old equipment was removed within two hours of signing the contract and all new equipment was installed right away the next day.
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By Debbie U. on 05/25/16
Very good company. I see whey they have been in business for so long. Jeremy P. was our Service Expert. What a great, friendly man. He came earlier than expected (and yes he did call that he was on his way as I was told by the office the day before and on the morni...
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Very good company. I see whey they have been in business for so long. Jeremy P. was our Service Expert. What a great, friendly man. He came earlier than expected (and yes he did call that he was on his way as I was told by the office the day before and on the morning of the appointment that he would- this was greatly appreciated as I had the day off and was able to enjoy time with my daughter who was also not working this day) He explained everything he did and also told me about my salt water appliance setting was not at the right setting and corrected that. He also explained my water number was 48 (not great-quite high) He found out it was not my plumbing that was leaking (yeah !) but that the problem was coming from my dishwasher and that more than likely that appliance would need to be replaced (boo ! ) Jeremy did a great job and went above and beyond what needed to be done and for that I appreciate all his help. He is a great asset to the company. I also want to thank Megan for her help. We had a coupon we wanted to use if any repairs needed to be done. Unfortunately my husband forgot to leave the coupon at home. I called and spoke with her on the phone and she stated no problem that he would add it to the work order and let Jeremy know. Thank MSSPlumbing Heating and Air Conditioning I would definitely recommend you to anyone needing help!!!
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By susan on 05/23/16
Joshua and his partner Kou installed a new furnace and air conditioner in our home today. They were on time, polite, efficient and did a great job. Everyone on the MSP Plumbing Heating crew (from inspection to bidding to installation) was professional, friendly a...
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Joshua and his partner Kou installed a new furnace and air conditioner in our home today. They were on time, polite, efficient and did a great job. Everyone on the MSP Plumbing Heating crew (from inspection to bidding to installation) was professional, friendly and took a great deal of pride in their work. Great to work with a family run business -- you can feel the difference....happy employees!
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By shannon S. on 05/21/16
Ricky L just left our house after doing a very thorough inspection of our 28 year old air conditioner! He was very kind, making sure to put on shoe booties before entering our home, even thought I told him it was not necessary. With an ac unit that old, you can exp...
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Ricky L just left our house after doing a very thorough inspection of our 28 year old air conditioner! He was very kind, making sure to put on shoe booties before entering our home, even thought I told him it was not necessary. With an ac unit that old, you can expect that things would look bleak; however, Ricky, presented what he found in a very professional, non-pressured fashion. He told us what we could expect going forward with the current unit and kindly explained to us ALL our options. We appreciated both his professionalism and his kind manner.
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By Etta B. on 05/21/16
Thank you Mike, for staying on top of my shower head issue and taking the time to find the right ones for our home.

By Carol on 05/20/16
Mike Morris did a great job. He said the job would last a day and it did. He put rugs down so he kept the areas clean. He also retrofit the plumbing into very small locations and made they more accessible. Great job!

By Julie M. on 05/19/16
I had an A/C tune-up scheduled yesterday with Brian A. He spent 4 hours inspecting and cleaning the A/C and furnace to find the heat exchanger was cracked and there was some corrosion. He was very thorough and noticed many things, then gave me all the options of ho...
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I had an A/C tune-up scheduled yesterday with Brian A. He spent 4 hours inspecting and cleaning the A/C and furnace to find the heat exchanger was cracked and there was some corrosion. He was very thorough and noticed many things, then gave me all the options of how to proceed. I ended up ordering a new furnace and A/C, since mine were both 13 years old, and it would cost more to repair both than to buy new.
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By Anthony T. on 05/18/16
Joshua A & Kou did a wonderful job installing my new Carrier funace & AC. Joshua arrived on time and promptly went to work dismantling my old furnace. When Kou arrived with the new units, the professional coordination displayed left me confident that my money was w...
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Joshua A & Kou did a wonderful job installing my new Carrier funace & AC. Joshua arrived on time and promptly went to work dismantling my old furnace. When Kou arrived with the new units, the professional coordination displayed left me confident that my money was well spent. After the install & testing, Joshua showed me how to operate my new environmental control system worked. They also did a great job cleaning up after themselves. Overall I would say great job installing great products.
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By Tom A. on 05/18/16
Good on time service. Would recommend for sales andservice

By Sharon R. on 05/17/16
Bruce Anderson came to my home just to do routine maintenance on my hot water heater and to advise me on repair for a leaking faucet. He was right on time & very professional. He noticed that I had a leak in my water softener that came from a cracked pipe I didn't ...
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Bruce Anderson came to my home just to do routine maintenance on my hot water heater and to advise me on repair for a leaking faucet. He was right on time & very professional. He noticed that I had a leak in my water softener that came from a cracked pipe I didn't know was there. We talked about it & he offered several less expensive options which I appreciated. I chose to have him take care of it & the hot water maintenance & my leaky faucet. He was very well organized so I was not without water for a long time. He worked quickly. He replaced a new water connection, & emptied the water softener & had another guy help him get it out of the house. The water faucet problem was difficult to repair but he was able to stop the leak. There was a manufacturing flaw that made the handle wobbly which couldn't be repaired but I was satisfied that it wasn't leaking. He did a fantastic job of taking care of all my problems even with the surprise issue of the water softener. I am thankful he saw it & helped me to get it out of my home because it was definitely a bad problem. He was a very competent plumber. I am VERY pleased with the quality of his work and his calm way of handling everything.
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By Dan N. on 05/17/16
I dealt with Mike Anderson and Joshua A and Don the engineer from this company. All were exceedingly pleasant, professional, knowledgeable and helpful. In addition to a service call and installation of a new air conditioner they also assisted with rectifying a serv...
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I dealt with Mike Anderson and Joshua A and Don the engineer from this company. All were exceedingly pleasant, professional, knowledgeable and helpful. In addition to a service call and installation of a new air conditioner they also assisted with rectifying a service problem from several months ago. They did much, much more than required to remove any bad feelings about that experience. Way beyond basic customer service.
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By Roger J. on 05/14/16
For the most part, the experience was positive. The technician was very knowledgeable. The negative aspect had to do with their pricing structure. They charged me $179 to clean the coils on my air conditioner when all you had To do was hock up a spray bottle that r...
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For the most part, the experience was positive. The technician was very knowledgeable. The negative aspect had to do with their pricing structure. They charged me $179 to clean the coils on my air conditioner when all you had To do was hock up a spray bottle that retailed for $17.25 to a hose and spray the Coils. Also, the cost of the new furnace seemed to be on the expensive side.
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By Rebecca P. on 05/13/16
Ricky L. did a great job!

By Erik L. on 05/12/16
Jason B provided me with a very good service. He made a thorough diagnostic of my equipment and provided me with insightful options to address my issues.

By Eric H. on 05/11/16
Impressive. Scheduled for 8am-10am. Received a call at 7:45am letting me know they were on the way. Showed up at 8am and wrapped up by about 10:15. Walked me through all issues and provided a detailed and appropriately technical explanation of concerns (along ...
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Impressive. Scheduled for 8am-10am. Received a call at 7:45am letting me know they were on the way. Showed up at 8am and wrapped up by about 10:15. Walked me through all issues and provided a detailed and appropriately technical explanation of concerns (along with pictures). Clean, courteous and professional. Appreciating people's time is a lost art and worth so much more than saving a couple $'s. Highly recommend.
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By Stefnee T. on 05/03/16
We were concerned we needed a new water heater after the pilot went out. Called on a Sunday and was able to get an appointment first thing on Monday morning. Nick G. arrived on time and was prompt to get to work. We were fortunate that we didn't need a new heater a...
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We were concerned we needed a new water heater after the pilot went out. Called on a Sunday and was able to get an appointment first thing on Monday morning. Nick G. arrived on time and was prompt to get to work. We were fortunate that we didn't need a new heater and Nick was able to get it going again. He provided wonderful advice and an overview of the system (which I admittedly didn't know much about). Nick G. was really personable and friendly. I felt he was being honest in his service recommendations for our needs. I'll be keeping this number on hand for future water heater and plumbing issues.
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By Don G. on 05/03/16
I've done business with this company several times over many years, most recently a furnace replacement, various plumbing upgrades, and an a/c checkup. The techs are prompt, explain everything, and don't rush the job. And they are knowledgeable--no small thing when...
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I've done business with this company several times over many years, most recently a furnace replacement, various plumbing upgrades, and an a/c checkup. The techs are prompt, explain everything, and don't rush the job. And they are knowledgeable--no small thing when it comes to dealing with a hot water heating system. They are not inexpensive, but it's worth it to get the job done right the first time.
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By Sandy on 05/02/16
Mike was professional, quick and explained everything. No pressure to purchase more than we needed. We will call again!

By Jon L. on 04/29/16
Joe Glass, Service Expert, did a thorough job. He installed the new toilet perfectly and checked for leaks. The toilet flushes well and there aren't any leaks in the basement. We should save money overall with our new toilet.

By Mary Jane K. on 04/26/16
I was very happy with the service. Helpful information to keep my furnace and AC in good operating condition. I would recommend you services.
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