Josh arrived well within the allotted 12-5 timeframe. He was very friendly and knowledgeable. Knew the issue as soon as he arrived and fixed it quickly. I’m very appreciative that Mills air came out within 6 hours of me calling. I hope I don’t anymore issues but I’m very happy with the service I received.
(View Less)

The AC filters supplier sent me the wrong size of electrostatic filters, although packing list showed that the correct size was ordered. I called Ralph and he arranged to have someone from Mills Air quickly pick up the wrong size filters & drop off a set of the correct size at my front door. I’ve always had good, responsive service from Mills Air and I’ve been a customer for 15 years. Most recently, Valentin was here for annual checkup. Very professional & thorough job!
(View Less)

Dan Arnold provided excellent service and was extremely professional. He explained everything thoroughly So that I understood what caused the issue with my AC unit. I explained to him that Mills Air made a mistake when registering my AC unit by adding a different name than mine, he demonstrated concern and after confirming I was the homeowner by notating the information on my account. He informed he would speak with Mills Air management about my concern of losing my brand new AC unit’s ten year warranty. Thank you Dan for extending your assistance today.
(View Less)

We contacted Mills Air because our 4 month old unit stopped working. On a Friday. In July! Sean was backed up with work, but he made it to our house at around 7:30 pm. Sean worked in the pouring rain to figure out our problem and fix it very quickly. We were back in the cool in no time. Thanks Sean!
(View Less)

We love Patrick at Mills Air! He always comes to our rescue with such a professional, friendly, and knowledgeable attitude. There has never been a time he doesn’t figure out the problem. Once, he even stood after sunset with just a flashlight until he resolved the issue. No matter the time, he had a smile on his face! Behind the scenes, Lisa is our girl. She knows the business inside and out. She takes care of her customers and makes sure they have all the information they need. She is kind, patient, and thorough. Thank God for these wonderful people!
(View Less)

This was our annual inspection, and despite being as hot as it is out, they had openings within 24 hours to perform the inspection, even though our issue was not urgent. Travis has been our service guy for a while now, and as he always does, he called 15 minutes ahead of time to let us know he was coming, and even told me that if it was raining when he got here, he would need to reschedule, which is totally fine. I appreciate the heads up phone call, so that I had a chance to wrap up what I was working on to be able to greet him and tell him any issues we were having. Despite being a Dallas Cowboys fan :) Travis is always ontime, efficient, and keeps us in the loop with any issues he finds or suggestions he has for us. He was in & out within 20 minutes, and he cleaned his area perfectly when he left. When you call for maintenance, I would suggest calling for Travis, because he is one of the best AC guys out there.
(View Less)