I am so glad to find Michael’s Plumbing. They provided a very professional customer service. Ashley answered my call after 6 pm and was very polite and rapid responded my request. Next day at 8 am Patrick was at my house and in a QuickTime solve the pipe problem. They provided all documents that I need by that time. I truly recommend them. 1 Comment
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Dayna was very courteous & appointments were within the window given. Call was 4 my water heater. After putting in new thermostats & a heating element still no hot water. So Jim said 2 call an electrician. Terry's Electrical sent 2 electricians & charged me $240 to tell me in less than 1/2 hour that the problem was not electrical. The electrician did talk with Jim explaining what he found. Another appt was made with Jim 2 come back the next morning. Jim showed up on time, replaced thermostat, still no hot water. Jim then called GE that made the heater & they talked him thru. He then discovered a wire from the thermostat to element was bad. Once wire was replaced we had hot water. I applaud Jim 4 his persistent. Though we were out of hot water for 48 hours I wish he would have called GE the first day instead of having me call an electrician. Could have saved $240, but I'm very thankful 2 have hot water.
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When called and requesting an estimate I was accommodated within one hour. A leak specialist was there at the front door ready to inspect the house and gave me a quote and was finished within 30 minutes. He was very particular in not messing the house up. He was extremely polite and professional. I would highly recommend Michael's Plumbing. The quote was very reasonable. Again, I highly recommend this company.
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I used Michael's Plumbing for An Occurrence of water leaking from somewhere near my 3 year old water heater and 2 year old washer. It was a Saturday night and the worker had three people ahead of me. He told me what to do until a service person could be there Sunday morning. I was called Sunday morning sent an email with a picture of the person coming, and he quickly assessed what the difficulty was, and cleaned out a drain. They have come to my rescue on more than one occasion. The workers are professional and courteous. They will be my first call in the future as they have been in the past.
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Made online request last night and got phone call first thing in the morning. Patrick arrived at my house at 10AM and did an excellent job. Finished at 11AM. Could not ask for any better service. Definitely contact Michael's Plumbing for future needs. In fact, I already recommend them to my next door neighbor who will call them soon.
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