By Garry P. on 03/20/19
Did a great job refinishing our bathroom. Also great for plumbing emergencies.

By Beau W. on 03/19/19
I woke up to a completely clogged main sewer line on a Sunday and was able to schedule an appointment for first thing Monday morning through the answering service. Beau (yes, he has the same name as me) came out and attempted to snake the line as best as possible. ...
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I woke up to a completely clogged main sewer line on a Sunday and was able to schedule an appointment for first thing Monday morning through the answering service. Beau (yes, he has the same name as me) came out and attempted to snake the line as best as possible. After discovering the line was too far gone, they were able to give me a fair estimate on replacing my cast iron with PVC and installing a clean out outside. Austin, Kyle, and Marty showed up the next day at 8:30 sharp. They were able replace the clogged corroded lines and install a new toilet for me. Everyone was professional, courteous, and knowledgeable. Clean was great. Great work!
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By Debbie H. on 03/18/19
Dennis and John did a wonderful job putting in my hot water heater. Explained everything they were doing and why they were doing it. Very friendly. Work well together. Great job cleaning up.

By Sally D. on 03/18/19
They were great, they double checked on the work I needed done and they triple checked that everything was working correctly.

By Sally D. on 03/18/19
Ed and Kyle were great, they triple checked all 3 outside lights they installed for me. They checked on what I wanted before they started and cleaned up everything.

By Mark Sieruc J. on 03/15/19
I have had 3 plumbers come out to my home and I have yet to find a plumber I was happy with until I hired mchales. Beau is extremely friendly and knows the trade well and has a great appearance. Just ask for the guy with the big red beard.

By Brooke on 03/15/19
I had McHales come out for a few things, including a remodel of my shower. The team consisted of Mark, Austin and Kevin. They did a wonderful job. They encountered some unexpected issues from how the shower was installed previously but they took the challenges in s...
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I had McHales come out for a few things, including a remodel of my shower. The team consisted of Mark, Austin and Kevin. They did a wonderful job. They encountered some unexpected issues from how the shower was installed previously but they took the challenges in stride and got it done. They cleaned up everyday too, which was awesome. I also had them come out for a heating job and Andrew, the tech, was great to work with. I have also had an electrical emergency and Ed came out to look at the issues and address what had to be done. Like with other experiences with Mchales, he was wonderful to work with.
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By Devon on 03/14/19
Pat was great!

By Devon on 03/14/19
Pat took the time not only to diagnose our heating problem, but also to explain it to me in a way that I could understand but that never felt like I was being talked down to. I would happily work with him and McHales again in the future.

By Takesha R. on 03/12/19
Dennis came out and did a great job servicing my heat. I was very happy with my service and will def be using this company again.

By Takesha R. on 03/12/19
Dennis came out and did a great job servicing my heat. I was very happy with my service and will def be using this company again.

By Michelle G. on 03/11/19
The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus ca...
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The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus called another of McHale’s superior plumbers, Beau. Within a very short period, Beau and Jesus confirmed the worse possible. But, it was not as bad as it could have been. Had I enlisted the service of a less experienced and caring professional, I might have not had the luxury of the ultimate outcome. All in all, the end result was tremendous and not what might have been. I cannot thank Beau, Jesus, Kyle, Nick, Jim, Marty, and Connor enough. It does not end here. Kyle, and electrician that helped with the original issue informed me that my electrical outlets, in the back of my home, were not in working order. He explained to me what how the fix was an easy one and why it should be done. It had the potential to be a dangerous situation. So, Ed, which has done other electrical work at my home, and Kyle, came out the following week and did a fantastic job. I hope McHale’s retains these superior contractors for as long as they are McHale’s. I recently had a series of unfortunate mishaps in my home. And after several majorly bad experiences with a plumber whom I thought was doing the job I had paid for, found out it was not so. I did much research, took a leap of faith and called McHales’ Inc. I was tremendously impressed with their service, professionalism, cleanliness, customer follow up, and YES…they even answer their telephones. Fast forward, while the plumbing technician, Michael, was in my home he noticed my lights flickering. After discussing the situation with me Michael took the initiative to call his employer at McHale’s Inc. Michael related my issues to his office, resulting in the fact that one of their best electrician’s was at my property the very next morning. The electrician’s, Ed S. and his partner, Kyle, diagnosed the problem almost immediately, which had the potential to be extremely serious. I cannot say enough about their job performance, respect, care, and expertise. Now I am looking forward to Michael returning to my home to do the plumbing and installation work that I originally planned. Fast Forward...Last week Michael S. and Nick returned to my home to finish the job that I had originally called on. Michael is conscientious, meticulous in his work, took time to explain everything to me, very patient. When and if I need additional plumbing work in my home, I will always request Michael and Nick. Once again, I can not say enough about the excellent service that was provided to me.
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By Erin M. on 03/07/19
We had to call a few different numbers within the company to process our request once we were ready to hire them but this company was professional and punctual and did a great job. They gave me a few different estimates so I would have pricing options to stay in my...
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We had to call a few different numbers within the company to process our request once we were ready to hire them but this company was professional and punctual and did a great job. They gave me a few different estimates so I would have pricing options to stay in my budget and take care of the most urgent needs. The invoices and receipts always came to both me and my husband so we didn t have to forward documentation to each other. We reall enjoyed working with them and highly recommend.
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By John S. on 03/07/19
The technicians were professional and helpful.

By Sallie S L. on 03/07/19
Without the help of Doug, we would never have been able to begin the amazing renovation work that is being done on our entire master bedroom, bathroom and walk-in closet. Doug came up with some brilliant planning of rearranging spaces that would make it possible t...
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Without the help of Doug, we would never have been able to begin the amazing renovation work that is being done on our entire master bedroom, bathroom and walk-in closet. Doug came up with some brilliant planning of rearranging spaces that would make it possible to enlarge our shower area to accommodate a wheelchair, but at the same time, be attractive enough for resale if we ever need to move. We love Doug and are indebted to him for his excellent help in planning our entire renovation.
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By Sallie S L. on 03/07/19
Ed has the highest integrity, always working hard, works well with Mike as a teammate, and is loyal, cheerful, quiet, never complaining, and an expert at many different trades involved in the renovation of our master bathroom.

By Sallie S L. on 03/07/19
Dave helped carry in many big boxes, going up the curved staircase carefully without doing any damage to the walls or wallpaper -- much appreciated!

By Sallie S L. on 03/07/19
Austin comes to work with a very positive, cheerful attitude, and is amazingly energetic, eager to help in any way needed, and a very polite and religious person. He is a delight to have here helping us!

By Bruce and Sallie L. on 03/07/19
Marty is a very special, talented person with an excellent knowledge of how to install complex plumbing.

By Bruce and Sallie L. on 03/07/19
Marty is a very special, talented person with an excellent knowledge of how to install complex plumbing.
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
366 total reviews!
Ed S
12 Years
Rating:
221 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(136 total reviews)
Marty G
23 Years
Rating:
(129 total reviews)
Beau R
10 Years
Rating:
(78 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Michael S has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
31 total reviews
Michael has been in the HVAC/Plumbing field for almost 18 years. Certifications include EPA, Nexstar, Gastight, Nora gold, and Flash-shield. When not keeping you comfortable, Michael spends his time with his two children or cheering on all Philadelphia teams. Go Birds!
By Michelle G. on 03/11/19
The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus ca...
(View More)
The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus called another of McHale’s superior plumbers, Beau. Within a very short period, Beau and Jesus confirmed the worse possible. But, it was not as bad as it could have been. Had I enlisted the service of a less experienced and caring professional, I might have not had the luxury of the ultimate outcome. All in all, the end result was tremendous and not what might have been. I cannot thank Beau, Jesus, Kyle, Nick, Jim, Marty, and Connor enough. It does not end here. Kyle, and electrician that helped with the original issue informed me that my electrical outlets, in the back of my home, were not in working order. He explained to me what how the fix was an easy one and why it should be done. It had the potential to be a dangerous situation. So, Ed, which has done other electrical work at my home, and Kyle, came out the following week and did a fantastic job. I hope McHale’s retains these superior contractors for as long as they are McHale’s. I recently had a series of unfortunate mishaps in my home. And after several majorly bad experiences with a plumber whom I thought was doing the job I had paid for, found out it was not so. I did much research, took a leap of faith and called McHales’ Inc. I was tremendously impressed with their service, professionalism, cleanliness, customer follow up, and YES…they even answer their telephones. Fast forward, while the plumbing technician, Michael, was in my home he noticed my lights flickering. After discussing the situation with me Michael took the initiative to call his employer at McHale’s Inc. Michael related my issues to his office, resulting in the fact that one of their best electrician’s was at my property the very next morning. The electrician’s, Ed S. and his partner, Kyle, diagnosed the problem almost immediately, which had the potential to be extremely serious. I cannot say enough about their job performance, respect, care, and expertise. Now I am looking forward to Michael returning to my home to do the plumbing and installation work that I originally planned. Fast Forward...Last week Michael S. and Nick returned to my home to finish the job that I had originally called on. Michael is conscientious, meticulous in his work, took time to explain everything to me, very patient. When and if I need additional plumbing work in my home, I will always request Michael and Nick. Once again, I can not say enough about the excellent service that was provided to me.
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By Terry on 02/20/19
Mike and Nick completed the install of my toilet today and I am beyond satisfied. They are both very professional and went above and beyond to make sure the job was completed to my satisfaction. I highly recommend McHale's!

By Lynn M. on 02/14/19
Another excellent job by the guys from McHales! This is the 3rd time we’ve had to call them for plumbing issues in our home. This issue turned out to be much bigger than we expected and the guys walked us through everything in great detail, finished the job very...
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Another excellent job by the guys from McHales! This is the 3rd time we’ve had to call them for plumbing issues in our home. This issue turned out to be much bigger than we expected and the guys walked us through everything in great detail, finished the job very quickly so we could get back into our home, and cleaned everything up perfectly!! Mike, John and Nick are the best! We wouldn’t use any company other than McHales!!! I’d give them 10 stars if I could!!
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By Joanne S. on 01/08/19
Found out I had a hot water leak under my kitchen floor. My one and only call was to McHale's. Mike came out and determined a plan of action for the repair. The job was scheduled and Mike, John and Austin worked for two days liked a well ordered machine jack ham...
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Found out I had a hot water leak under my kitchen floor. My one and only call was to McHale's. Mike came out and determined a plan of action for the repair. The job was scheduled and Mike, John and Austin worked for two days liked a well ordered machine jack hammering the floor to install the new water lines and installing them the next day. I thought I was going to have a big job of cleaning up the kitchen of the concrete dust even though the room was tarped with drop cloths. To my big surprise, they even cleaned up the cabinets, exposed surfaces and even the floor of the concrete dust! They took pictures of every phase of the job for me to submit to my insurance company and kept me informed of everything they were doing. No more water leak and everything is working great. Thanks for the great job Mike, John and Austin. McHale's will always be my go to plumber!
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By Joseph D. on 11/30/18
I am writing this review about Mr. Mike Stanton. Mr. Stanton was called to my house late in the evening when we discovered a water leak coming from our toilet. Mr. Stanton arrived quickly and addressed the problem. He came back and was able to fix the toilet com...
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I am writing this review about Mr. Mike Stanton. Mr. Stanton was called to my house late in the evening when we discovered a water leak coming from our toilet. Mr. Stanton arrived quickly and addressed the problem. He came back and was able to fix the toilet completely. Mr. Stanton was courteous, and a true professional. His work was meticulous and he treated my house like it was his house. My wife Dawn and I have found our favorite plumber!! :) Thanks Mike...YOU ROCK!!!
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By CAROL Y. on 11/30/18
Michael was very informative, courteous and explained everything in detail about my heater problem. He was very professional and I was very pleased with the service. Top notch and I would recommend McHales to all my family and friends!

By Michelle G. on 11/07/18
Fast Forward...Last week Michael S. and Nick returned to my home to finish the job that I had originally called on. Michael is conscientious, meticulous in his work, took time to explain everything to me, very patient. When and if I need additional plumbing work i...
(View More)
Fast Forward...Last week Michael S. and Nick returned to my home to finish the job that I had originally called on. Michael is conscientious, meticulous in his work, took time to explain everything to me, very patient. When and if I need additional plumbing work in my home, I will always request Michael and Nick. Once again, I can not say enough about the excellent service that was provided to me.
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By MICHAEL AND LOUISE K. on 10/29/18
GREAT

By Erwin M. on 09/30/18
Professional, honest service. Very knowledgeable technician.

By Erwin M. on 09/28/18
Mike communicated very well,explained everything and gave us a couple of options. Did not oversell. He only wanted to make sure we were satisfied. Highly recommend.

By Michelle G. on 09/26/18
I recently had a series of unfortunate mishaps in my home. And after several majorly bad experiences with a plumber whom I thought was doing the job I had paid for, found out it was not so. I did much research, took a leap of faith and called McHales’ Inc. I was ...
(View More)
I recently had a series of unfortunate mishaps in my home. And after several majorly bad experiences with a plumber whom I thought was doing the job I had paid for, found out it was not so. I did much research, took a leap of faith and called McHales’ Inc. I was tremendously impressed with their service, professionalism, cleanliness, customer follow up, and YES…they even answer their telephones. Fast forward, while the plumbing technician, Michael, was in my home he noticed my lights flickering. After discussing the situation with me Michael took the initiative to call his employer at McHale’s Inc. Michael related my issues to his office, resulting in the fact that one of their best electrician’s was at my property the very next morning. The electrician’s, Ed S. and his partner, Kyle, diagnosed the problem almost immediately, which had the potential to be extremely serious. I cannot say enough about their job performance, respect, care, and expertise. Now I am looking forward to Michael returning to my home to do the plumbing and installation work that I originally planned.
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By Nick F. on 09/16/18
On time and very professional

By Barbara K. on 08/16/18
(no comment)

By SHIRLEY JERRY Z. on 07/07/18
I recommend McHales and Michael Staton for attending to my Aircondition repair job even.on July 4 a holiday on a sweltering heat. Michael is a very efficient airconditioning technician

By SHIRLEY JERRY Z. on 07/07/18
Michael Staton of McHales keep The Zenker Household s Aircon Unit going on July 4 a Holiday. I recommend him as best of McHales Techs. More power to you Michael Stanton & McHales.

By Karen M. on 06/18/18
The mini-ductless system in my bedroom went out late in the afternoon on Father's Day, 2018. I called McHale's and spoke with Mariel. I relayed my problem to her and to make a long story short, she got the on-call tech, Mike Stanton, to reach out to me. I just wa...
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The mini-ductless system in my bedroom went out late in the afternoon on Father's Day, 2018. I called McHale's and spoke with Mariel. I relayed my problem to her and to make a long story short, she got the on-call tech, Mike Stanton, to reach out to me. I just want to give Mike Stanton a 5-star rating because he went way above and beyond by interrupting his dinner and taking time away from his family by doing what he could on his end to put my mind at ease and making all of the necessary arrangements for my A/C to hopefully get fixed today, June 18th, by Gene. I felt horrible by interrupting Mike's Father's Day, but he was so very nice and kind and caring about my concerns, since I was afraid my A/C was going to catch on fire or something because of the error codes and the horrible smell emitting from it. Mike assured me it would not and was very concerned about me as a person and customer. It absolutely pays to have McHales Service Protection Plan. I hope Mike S. gets the recognition he deserves for helping me. He is a very valuable employee for this company. Thank you, Mike.
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By Sybilla R. on 06/06/18
I was extremely satisfied. It is the first time I have used McHales and will do so with any future work that needs to be done. Both technicians were extremely courteous and helpful.

By Sybilla R. on 06/05/18
I called for service and the plumber was great. He did run into an electrical problem and called the electrician who found the problem immediately and corrected it. Could have caused a fire. I am extremely grateful to both of them for the excellent work they did,.

By Michael M. on 04/12/18
An excellent company. Called because I had a leak in my bathroom sink. Shelly was very courteous and professional in responding to my situation. The timing of the service call was spot on and Mike was very knowledgeable and friendly. He answered all of my quest...
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An excellent company. Called because I had a leak in my bathroom sink. Shelly was very courteous and professional in responding to my situation. The timing of the service call was spot on and Mike was very knowledgeable and friendly. He answered all of my questions, solved my problem and did so in a comfortable way. Would I use McHales again? YOU BET! And I would request Mike again.
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By Maryanne U. on 03/29/18
I was in need of a new laundry tub, faucet and drain line. Michael S. did a great job. He was very thorough & explained all he was doing and patiently answered all questions. Michael went above and beyond in answering other plumbing concerns I had, he said he loves...
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I was in need of a new laundry tub, faucet and drain line. Michael S. did a great job. He was very thorough & explained all he was doing and patiently answered all questions. Michael went above and beyond in answering other plumbing concerns I had, he said he loves the work he does and it shows! Before leaving, Michael checked & tested all of his work. He was committed to do a great job and he did! Also, left no mess for me to deal with. Thanks Michael and office personnel I spoke with, Crystal, Sheila and others were all friendly, helpful and courteous.
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