By Christine J. on 07/15/19
Mark was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options availabl...
(View More)
Mark was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options available. Mark cut out our siding to get to the problem and it does not even look like anyone cut anything out. He took the time to seal it and put the siding back perfectly. He also took the time to explain to me how our new spigot worked! Seriously can not thank him enough!!
(View Less)

By Christine J. on 07/15/19
Tim was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options available...
(View More)
Tim was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options available. Tim cut out our siding to get to the problem and it does not even look like anyone cut anything out. He took the time to seal it and put the siding back perfectly. He also took the time to explain to me how our new spigot worked! Seriously can not thank him enough!!
(View Less)

By JIM MARCIE M. on 07/11/19
Kind, efficient, clean.

By Dawn C. on 07/10/19
I am very pleased with McHales and would definitely recommend them! John B was awesome and he made sure that the job was done the right way. We can’t thank him enough!

By Dawn C. on 07/09/19
The customer service here is great! We called and told them about an issue we were having with our sink/garbage disposal on Monday night around 7:00 pm and they sent John B. out to take a look. The drain had been backing up and not draining well, and the garbage di...
(View More)
The customer service here is great! We called and told them about an issue we were having with our sink/garbage disposal on Monday night around 7:00 pm and they sent John B. out to take a look. The drain had been backing up and not draining well, and the garbage disposal started leaking all of the water out. He told us everything he recommended, as our pipes weren’t put in properly, and gave us an estimate right then and there. We agreed and he told us he could come out the very next day so that we wouldn’t be without our sink. From start to finish today John was AMAZING!!! He told us everything he was doing and why he was doing it. He went above and beyond our expectations. His work was worth every penny and we couldn’t be happier. We honestly can’t thank him enough for all of his hard work and dedication to this project. I would definitely recommend McHales!!
(View Less)

By Don Christine M. on 07/07/19
no comment

By Don Christine M. on 07/04/19
No comment

By Daniel B. on 07/03/19
Great people, great work, great pricing. Beau and his crew were were excellent. If you need to get your Levittown sewer line replaced (Levittowner's will know what this means) McHale's is the way to go. From the initial estimate to the post-job follow up we were n...
(View More)
Great people, great work, great pricing. Beau and his crew were were excellent. If you need to get your Levittown sewer line replaced (Levittowner's will know what this means) McHale's is the way to go. From the initial estimate to the post-job follow up we were nothing but pleased. I would highly recommend.
(View Less)

By Veronica F. on 07/03/19
Mark K. From McHales was very knowledgeable and courteous. Did the job right! Would 110% recommend using them again.

By Lori L. on 07/01/19
Ed S. and Kyle were on time, professional, and explained everything they were doing. Trustworthy and respectful!

By Nelson s. on 06/29/19
Mark k was great. Friendly fast knowledgeable and honest. Thanks Mark.

By Penny D. on 06/27/19
They are professional, prompt and do not require a second or third visit. You are given options to fix your problem without pressure. Have used them for probably 30 years for repair and remodeling and would not choose anyone else, ever. My person of choice as a pro...
(View More)
They are professional, prompt and do not require a second or third visit. You are given options to fix your problem without pressure. Have used them for probably 30 years for repair and remodeling and would not choose anyone else, ever. My person of choice as a professional and friend is Mark Kruise.
(View Less)

By Laura D. on 06/26/19
Joel did a great job. We are very happy with his work.

By Dawn C. on 06/18/19
Mike Miller and his assistant, Ed Lubar did an excellent job on my bathroom remodel. They made sure everything came together perfectly. Mike had great communication with us during every phase of the process and made sure we were happy with everything.

By Lauren S. on 06/17/19
Mark always helps us with our plumbing issues. He is very helpful and always presents us with multiple options for solving our plumbing issues. He is excellent at his job. Whenever we have a problem we always ask for him. We will tell our friends about our expe...
(View More)
Mark always helps us with our plumbing issues. He is very helpful and always presents us with multiple options for solving our plumbing issues. He is excellent at his job. Whenever we have a problem we always ask for him. We will tell our friends about our experience and recommend him.
(View Less)

By Dawn C. on 06/16/19
I had my bathroom entirely renovated by KBA McHales recently! Mike Miller and his helper, Ed Labar, did an excellent job with the renovation! They made sure even that everything came together perfectly! Mike had great communication with us during every phase of the...
(View More)
I had my bathroom entirely renovated by KBA McHales recently! Mike Miller and his helper, Ed Labar, did an excellent job with the renovation! They made sure even that everything came together perfectly! Mike had great communication with us during every phase of the process and made sure we were happy with everything! My husband and I are very pleased with the new bathroom! We would definitely recommend KBA McHales to family and friends for any bathroom of kitchen repair! The entire process from the beginning with planning to the end went perfectly!
(View Less)

By Tom D. on 06/14/19
Mark did an outstanding job and is a real credit to McHales

By Paula N. on 06/13/19
Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforw...
(View More)
Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforward and hardworking. He got my main drain working and scheduled the additional work for the following day, knowing the problem was both inconvenient and pressing. Mark returned to assist Marty and walked me through each step of the process and repair. Mark did more work than the average company would have ever done and was courteous and personable. He represented McHales professionally and positively. Call McHales and ask for Mark. You’ll not be disappointed. BTW Tim McHale is the consummate professional. Called me back when a more convenient opening became available. Took care of everything! Isn’t nice to not have to chase a vendor to perform work for you?!
(View Less)

By Paula N. on 06/13/19
Marty was professional, polite and personable. He worked tirelessly, resolved my problem, explained things, did extra careful and considerate work and cleaned up thoroughly afterward! Does it get any better than that? Ie MCHALES, no need to look further!

By Tara M. on 06/10/19
McHale's exemplifies professionalism. I felt 100% confidence that everything was being done completely and correctly. Thank you for that!
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

Mark K
29 Years
Rating:
383 total reviews!
Ed S
12 Years
Rating:
238 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(143 total reviews)
Marty G
23 Years
Rating:
(133 total reviews)
Beau R
10 Years
Rating:
(87 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?

Customer service is always a top priority at McHales Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
Mark K has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
383 total reviews
Mark is a 30 year veteran in the industry. He has been part of the McHale's family since 1995. Mark is happily married with 3 children. He enjoys watching the Eagles, fishing, hunting and being with family. Mark is a licensed plumber, Moen Certified Technician and is Nexstar Certified.
By Christine J. on 07/15/19
Mark was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options availabl...
(View More)
Mark was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options available. Mark cut out our siding to get to the problem and it does not even look like anyone cut anything out. He took the time to seal it and put the siding back perfectly. He also took the time to explain to me how our new spigot worked! Seriously can not thank him enough!!
(View Less)

By Christine J. on 07/15/19
Tim was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options available...
(View More)
Tim was professional, knowledgeable and did an amazing job fixing put outside spigot. It presented a huge problem where initially we thought he was going to have to either remove our tub or cabinets. He took the time to talk to me about all of the options available. Tim cut out our siding to get to the problem and it does not even look like anyone cut anything out. He took the time to seal it and put the siding back perfectly. He also took the time to explain to me how our new spigot worked! Seriously can not thank him enough!!
(View Less)

By Veronica F. on 07/03/19
Mark K. From McHales was very knowledgeable and courteous. Did the job right! Would 110% recommend using them again.

By Nelson s. on 06/29/19
Mark k was great. Friendly fast knowledgeable and honest. Thanks Mark.

By Penny D. on 06/27/19
They are professional, prompt and do not require a second or third visit. You are given options to fix your problem without pressure. Have used them for probably 30 years for repair and remodeling and would not choose anyone else, ever. My person of choice as a pro...
(View More)
They are professional, prompt and do not require a second or third visit. You are given options to fix your problem without pressure. Have used them for probably 30 years for repair and remodeling and would not choose anyone else, ever. My person of choice as a professional and friend is Mark Kruise.
(View Less)

By Lauren S. on 06/17/19
Mark always helps us with our plumbing issues. He is very helpful and always presents us with multiple options for solving our plumbing issues. He is excellent at his job. Whenever we have a problem we always ask for him. We will tell our friends about our expe...
(View More)
Mark always helps us with our plumbing issues. He is very helpful and always presents us with multiple options for solving our plumbing issues. He is excellent at his job. Whenever we have a problem we always ask for him. We will tell our friends about our experience and recommend him.
(View Less)

By Tom D. on 06/14/19
Mark did an outstanding job and is a real credit to McHales

By Paula N. on 06/13/19
Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforw...
(View More)
Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforward and hardworking. He got my main drain working and scheduled the additional work for the following day, knowing the problem was both inconvenient and pressing. Mark returned to assist Marty and walked me through each step of the process and repair. Mark did more work than the average company would have ever done and was courteous and personable. He represented McHales professionally and positively. Call McHales and ask for Mark. You’ll not be disappointed. BTW Tim McHale is the consummate professional. Called me back when a more convenient opening became available. Took care of everything! Isn’t nice to not have to chase a vendor to perform work for you?!
(View Less)

By Josh M. on 06/08/19
McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer servic...
(View More)
McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer service focus and professionalism. Mark arrived onsite and was incredibly helpful in providing honest suggestions for various options. He was quick, efficient, and thorough in getting a water line set up for our new refrigerator. He was a pleasure to work with, very friendly and easygoing.
(View Less)

By Carl W. on 06/05/19
We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s s...
(View More)
We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s standpipe. It was obvious that the situation required qualified plumbing assistance and a call went to McHales. This afternoon, Mark came to our home. He was professional and reviewed the situation that could be involved in the standpipe blockage. He explained the difference in plumbing vs drain opening and engaged in “snaking” the blockage. He was painstaking in his efforts and kept us informed on progress. His efforts resulted in successfully opening the pipe. He also explained possible future challenges that may require remedial action. He completed and tested a number of cycles to insure operations and hookup. He was respectful of our home and cleaned up at the work site. His competency was a key note in the future use of this firm for our plumbing needs.
(View Less)

By Joanne H. on 06/03/19
Mark was polite pleasant and able to repair the leak quickly

By Craig S. on 05/22/19
Explained details and thorough work performed.

By Deb B. on 05/17/19
MARK IS A ROCKSTAR! Mchales was quick to respond, Mark was thorough and even sent pictures with his explanation of the problem. He was great!

By Kylene M. on 05/15/19
Mark was super helpful and personable. He gave lots of options and information.

By TIMOTHY D. on 05/14/19
Mark came in and did a great job. He fixed our pipes and sink in less than an hour

By Janet A. on 05/07/19
McHales sent Mark out the same day we called about a leak in our kitchen. Mark fixed the leak and Steve repaired the drywall. Both did excellent work, were friendly and professional. Finished everything in one day! Would definitely recommend them.

By Barbara N. on 04/10/19
Excellent job as always.

By Brooke on 03/15/19
I had McHales come out for a few things, including a remodel of my shower. The team consisted of Mark, Austin and Kevin. They did a wonderful job. They encountered some unexpected issues from how the shower was installed previously but they took the challenges in s...
(View More)
I had McHales come out for a few things, including a remodel of my shower. The team consisted of Mark, Austin and Kevin. They did a wonderful job. They encountered some unexpected issues from how the shower was installed previously but they took the challenges in stride and got it done. They cleaned up everyday too, which was awesome. I also had them come out for a heating job and Andrew, the tech, was great to work with. I have also had an electrical emergency and Ed came out to look at the issues and address what had to be done. Like with other experiences with Mchales, he was wonderful to work with.
(View Less)

By Rochelle N. on 02/27/19
Prompt, professional, extremely knowledgeable in his field, and an all around great guy to work with.

By Brooke p. on 02/22/19
I had McHales come out for a few things, including a remodel of my shower. The team consisted of Mark, Austin and Kevin. They did a wonderful job. They encountered some unexpected issues from how the shower was installed previously but they took the challenges in s...
(View More)
I had McHales come out for a few things, including a remodel of my shower. The team consisted of Mark, Austin and Kevin. They did a wonderful job. They encountered some unexpected issues from how the shower was installed previously but they took the challenges in stride and got it done. They cleaned up everyday too, which was awesome. I also had them come out for a heating job and Andrew, the tech, was great to work with.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.