By Sue W. on 09/13/19
I was very pleased with the work crew sent out to fix my waterline leak. Right away I felt confident in their ability to handle the job. Leaks are bad, but I felt good about having the right people for the job.

By Sue W. on 09/12/19
These guys were great. After I found a water leak in my front yard. American Water came out and through them McHales answered the call after 2 other plumbers couldn’t fulfill the dispatch. Marty came out same day, understood the situation, and proceeded to coordi...
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These guys were great. After I found a water leak in my front yard. American Water came out and through them McHales answered the call after 2 other plumbers couldn’t fulfill the dispatch. Marty came out same day, understood the situation, and proceeded to coordinated people needed for leak detection, utilities for digging, and inspections. It’s a process, but I felt like I got white glove treatment. I live in Rose Hollow, and like many condo neighborhoods in the area, our utilities are kinda too close together to use machinery safely. Access to the leak had to be dug out by hand. Marty, Kenny, and Jim brought plywood and tarps to protect the surrounding area, carefully dug up the grass, and dug at least 5’ down to make the repair. Turned out the whole repair was covered under my AWR insurance. I was so relieved Marty handled all the people, approvals and dispatches, and that McHales billed AWR directly - no paperwork or phone calls! Marty has a great personality and a good way of explaining things that made me feel confident from the get go. Because my water had to be turned off, he made me feel he was doing everything possible to line things up to get my water back on. I was very satisfied with the job they did.
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By Patrick K. on 09/12/19
Hired McHales for several plumbing issues in my home. Mark K performed the work in a professional and timely manner. Couldn't be happier with the results! Definitely will call McHales in the future.

By Denise D. on 09/11/19
Marty, Kenny and Nick were kind, courteous and determined to fix my leak, no matter what it took... Those men deserve a raise for sure!

By Denise D. on 09/11/19
Marty, Kenny and Nick are my guardian angels! After dealing with an outside pipe leak for two weeks and two previous plumbers, they arrived this morning ready to work. After a tough morning of digging wet, heavy dirt and a call to a second line company,(the first...
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Marty, Kenny and Nick are my guardian angels! After dealing with an outside pipe leak for two weeks and two previous plumbers, they arrived this morning ready to work. After a tough morning of digging wet, heavy dirt and a call to a second line company,(the first line company was off by 6ft.!) the leak was found and fixed! Thank you to Marty, Kenny and Nick for your determination in fixing this leak TODAY! McHale's is my plumber for LIFE! One, very HAPPY customer for sure!!
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By Brad B. on 08/30/19
On time, competent, helpful and customer friendly. I couldn't have asked for better.

By Brad B. on 08/30/19
No comment

By Brad B. on 08/30/19
No comment

By Rhet L. on 08/28/19
I called out McHale's for a AC issue and was very pleased with the service. Pat H. Was polite, informed and resolved my issue. He even put shoe covers on when he came in! I would definitely call again for any issues in the future.

By Minkyung R. on 08/28/19
Kyle did a great job! I really appreciate it.

By Douglas Kathy B. on 08/26/19
You have completed three jobs recently within 4 months and all have pleased us: new sewer pipe to street; new gas furnace and A/C unit and Bathroom redesign and upgrade, for a price of about $43,000. Thank goodness we could afford the repairs and upgrades. This is...
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You have completed three jobs recently within 4 months and all have pleased us: new sewer pipe to street; new gas furnace and A/C unit and Bathroom redesign and upgrade, for a price of about $43,000. Thank goodness we could afford the repairs and upgrades. This is the largest repair/Upgrade in our 40 some years at this address. You did a masterful and professional job. We recommend you to friends and acquaintances without reservations.
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By Douglas Kathy B. on 08/26/19
You did a professional and wonderful job. We love the design, colors and fixtures. Your help in design was "4 aces". And the installed craftsman so encouraging and perfect from a contractor!! Doug B.

By Sally P. on 08/23/19
Mark did a great job, was helpful and informative.

By Michael & Meredith S. on 08/22/19
My A/C stopped working in the middle of a heat wave. They got here within 3 1/2 hours of our first phone call. Pat was very knowledgeable and very patient (he answered every question). His diagnosis of the problem was spot on but he stayed to make sure the system w...
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My A/C stopped working in the middle of a heat wave. They got here within 3 1/2 hours of our first phone call. Pat was very knowledgeable and very patient (he answered every question). His diagnosis of the problem was spot on but he stayed to make sure the system would reset itself after he replaced a part. We are very grateful.
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By Roseann on 08/22/19
Mark K and Kevin did a great job!

By Kathy M. on 08/21/19
Luis has been part of the team from McHales who are adding a bathroom to our home. Luis added all the needed electrical. He was thorough, informative and respectful. I would welcome him along with the McHales team back to my home for future projects.

By Ronald S. on 08/21/19
Kyle R. did a great job. He clearly explained the options and then executed the selected option quickly and expertly. He was very careful of our home and took care to clean up as he went. Great Job!!

By Roseann on 08/21/19
Mark K and Kevin did a wonderful job! I love my new bathroom! Thank You McHales!

By Linda P. on 08/20/19
I am pleased for the opportunity to publicly thank Ed and Kyle for literally coming to my rescue when emergency repairs were required at my home to install a new underground meter socket with new load side cable, circuit panel, and various other upgrades which incl...
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I am pleased for the opportunity to publicly thank Ed and Kyle for literally coming to my rescue when emergency repairs were required at my home to install a new underground meter socket with new load side cable, circuit panel, and various other upgrades which included significant work both in the house and outside. Both gentlemen were professional at all times, prompt, respectful, knowledgeable, tidy, patient and without a doubt, a fine representation of McHales craftsmanship. My family received work from McHales several years ago and because we were pleased then, it was an easy decision to reach out to them now to help resolve the most recent problem. From the initial conversation with the receptionist and scheduler to arrange an appointment, until the McHales trucks rolled out of my cul-d-sac, I can honestly say the experience was a sheer delight. Job well done! Respectfully, Linda P.
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By Linda P. on 08/20/19
I am pleased for the opportunity to publicly thank Ed and Kyle for literally coming to my rescue when emergency repairs were required at my home to install a new underground meter socket with new load side cable, circuit panel, and various other upgrades which incl...
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I am pleased for the opportunity to publicly thank Ed and Kyle for literally coming to my rescue when emergency repairs were required at my home to install a new underground meter socket with new load side cable, circuit panel, and various other upgrades which included significant work both in the house and outside. Both gentlemen were professional at all times, prompt, respectful, knowledgeable, tidy, patient and without a doubt, a fine representation of McHales craftsmanship. My family received work from McHales several years ago and because we were pleased then, it was an easy decision to reach out to them now to help resolve the most recent problem. From the initial conversation with the receptionist and scheduler to arrange an appointment, until the McHales trucks rolled out of my cul-d-sac, I can honestly say the experience was a sheer delight. Job well done! Respectfully, Linda P.
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
393 total reviews!
Ed S
12 Years
Rating:
244 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(144 total reviews)
Marty G
23 Years
Rating:
(140 total reviews)
Beau R
10 Years
Rating:
(90 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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JESUS has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
60 total reviews
Jesus has years of plumbing experience. He is also OSHA competent person and Nexstar Certified and is currently enrolled in the PHCC night school for plumbing. He is looking forward to achieving his Master Plumber license. On his days off, Jesus spends most time at home with his family. His wife is also a Mc Hales Team member.
By William F. on 05/31/19
I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. ...
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I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. I had a septic system replaced and it involved McHales digging up my backyard, 1 bedroom, and my guest bathroom. The concrete wasn't saw cut, which led to a bunch of chipping and the concrete guys added too much water to the mix, so the concrete hadn't cured correctly after 4 days and it continues to break down and shed. On top of this the dirt was undermined from my slab, which tends to be hard to tamp and i fear it will lead to foundation cracks in the future. I had expected for McHales to top cut the yard and then use their machines, to deal less damage to the yard, which would have taken little extra time, but that wasn't the case. Finally, the floor and wall protection put down didnt cover everything, so my threshold is destroyed in my bathroom, which was outside the dig area and my trim was gauged up pretty bad. These items are less concerning, but just added to my frustration. I would like to again complement my service pro on how responsive and courteous he was during the process. i just had hoped that the outcome wouldn't have turned out this way. I dont think this should reflect poorly on Jesus.
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By Donald L. on 05/10/19
Jesus was great.

By Beth F. on 05/07/19
Thanks for coming out yesterday Jesus! You did a great job clearing my sewer line. You were prompt, courteous and very informative with regard to the situation. Thanks again!!!

By Marlena J. on 05/03/19
A+ Service . Very satisfied from the young woman who answered my call to excellence of work performed. Do not hesitate to use McHales. They are now on my speed dial. Great company with amazing work ethics.

By Marlena J. on 05/02/19
A plumbing emergency prompted my call to McHales Inc . The kindness, understanding and efficiency of the woman who took my call was impressive. They dispatched a plumber to my home within a few hours. Plumber, Jesus was friendly, kind and sensitive to the situati...
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A plumbing emergency prompted my call to McHales Inc . The kindness, understanding and efficiency of the woman who took my call was impressive. They dispatched a plumber to my home within a few hours. Plumber, Jesus was friendly, kind and sensitive to the situation in hand and proceeded to fix one of the problems I had. He felt he needed back up on the other project and made the call promptly. John B collaborated with Jesus and between the two of them the work was completed perfectly , clean up was timely and excellent. The courtesy and professionalism of these two gentleman was admirable. I am more than happy and satisfied with the job they did and they have a customer for life. I recommend this company completely .
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By Michelle G. on 03/11/19
The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus ca...
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The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus called another of McHale’s superior plumbers, Beau. Within a very short period, Beau and Jesus confirmed the worse possible. But, it was not as bad as it could have been. Had I enlisted the service of a less experienced and caring professional, I might have not had the luxury of the ultimate outcome. All in all, the end result was tremendous and not what might have been. I cannot thank Beau, Jesus, Kyle, Nick, Jim, Marty, and Connor enough. It does not end here. Kyle, and electrician that helped with the original issue informed me that my electrical outlets, in the back of my home, were not in working order. He explained to me what how the fix was an easy one and why it should be done. It had the potential to be a dangerous situation. So, Ed, which has done other electrical work at my home, and Kyle, came out the following week and did a fantastic job. I hope McHale’s retains these superior contractors for as long as they are McHale’s. I recently had a series of unfortunate mishaps in my home. And after several majorly bad experiences with a plumber whom I thought was doing the job I had paid for, found out it was not so. I did much research, took a leap of faith and called McHales’ Inc. I was tremendously impressed with their service, professionalism, cleanliness, customer follow up, and YES…they even answer their telephones. Fast forward, while the plumbing technician, Michael, was in my home he noticed my lights flickering. After discussing the situation with me Michael took the initiative to call his employer at McHale’s Inc. Michael related my issues to his office, resulting in the fact that one of their best electrician’s was at my property the very next morning. The electrician’s, Ed S. and his partner, Kyle, diagnosed the problem almost immediately, which had the potential to be extremely serious. I cannot say enough about their job performance, respect, care, and expertise. Now I am looking forward to Michael returning to my home to do the plumbing and installation work that I originally planned. Fast Forward...Last week Michael S. and Nick returned to my home to finish the job that I had originally called on. Michael is conscientious, meticulous in his work, took time to explain everything to me, very patient. When and if I need additional plumbing work in my home, I will always request Michael and Nick. Once again, I can not say enough about the excellent service that was provided to me.
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By Nate on 01/22/19
Jesus was punctual, professional and very knowledgeable. He provided a great explaination of the work that needed to be done before starting. The job was completed quicker than anticipated and he took the time to proved pointers as to how to keep the equipment in t...
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Jesus was punctual, professional and very knowledgeable. He provided a great explaination of the work that needed to be done before starting. The job was completed quicker than anticipated and he took the time to proved pointers as to how to keep the equipment in top working condition after he finished. He left the space he performed the work in spotless. I recommend him to anyone needing plumbing work in their home. Thanks again for your outstanding service Jesus :-)
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By Lorenzo G. on 01/21/19
Jesus was very courteous and efficient in his plumbing task.

By Eric G. on 11/30/18
Thursday night Jesus came to my house at 8:30. My toilet was backed up and so was my tub. Jesus came out and cleared the clog he was 100% helpful and very very professional. He was here for about 3hrs and most of the time he was telling me and showing me how and wh...
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Thursday night Jesus came to my house at 8:30. My toilet was backed up and so was my tub. Jesus came out and cleared the clog he was 100% helpful and very very professional. He was here for about 3hrs and most of the time he was telling me and showing me how and why this was happening. He answered everyone of my questions (I had allot). When he arrived he was very polite to my wife and two sons. I dont think I've could have had a more professional experience. If I ever have an issue again I dont think I'd shop around for a different plumber even if I could find someone to do the job cheaper (not saying it was expensive) just saying the quality of work and professionalism I was shown was incredible.
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By Kate M. on 11/25/18
Jesus and Ryan helped me at 1AM on a Sunday Morning with a busted sump pump that was about to flood my basement. I walked a 6 gallon bucket up the basement stairs about 20 times and my basement was about to flood when they replaced the whole sump pump. You guys rock! THanks!!!!

By Emil N. on 10/24/18
Jesus, He was very knowledgeable about the plumbing problem ! He explained the problem and all of the solutions. He professional solved all of my family plumbing problem ! Thank you, Mr Emil Nahm

By Jim E. on 09/30/18
Great job by the team of Mark K., Jesus, Harry and Kevin. They done a complete bath remodel for us. Turned out great.

By Sandra S. on 09/17/18
I called McHaleso to have plumbing work done.The men who showed up were Nick,John ,Jesus and Jim. They did the work in a timely manner. They were very professional in their work.If I ever need any plumbing working will surely call McHales!

By Sandra S. on 09/17/18
I called McHaleso to have plumbing work done.The men who showed up were Nick,John ,Jesus and Jim. They did the work in a timely manner. They were very professional in their work.If I ever need any plumbing working will surely call McHales!

By lorraine a. on 09/15/18
happy with service

By lorraine a. on 09/14/18
jesuus did a great job. very happy with his work. Would ask for again. Thank you for sending such a nice person.

By Richard S. on 09/06/18
Jesus came to our house to fix a sink and he is very professal and good at his job my wife and I are very satified.

By Pete and J. on 08/17/18
Both Jesus and Mark came out to the house last Friday evening and again on a busy Saturday bc of a backed up plumbing issue and hidden underground pipes - where we had to get the township's assistence. They took care of everything! They knew who to call for us & m...
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Both Jesus and Mark came out to the house last Friday evening and again on a busy Saturday bc of a backed up plumbing issue and hidden underground pipes - where we had to get the township's assistence. They took care of everything! They knew who to call for us & made it all happen even during non-business hours. We were truly afraid because of timing and the difficult situation that we would not be up and running again until that following Monday but they made it happen relatively quickly!! They were out working during thunder and rain. Pretty funny guys too- they had jokes. Great job done and they provided recommendations for the future and now my wife knows what not to flush down the toilet going forward!
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By randy i. on 08/14/18
Thank you Mark and Jesus for great service and a smile today.

By Peter H. on 08/14/18
Jesus is a wonderful service pro! He was able to resolve my plumbing situation in a timely manner. I will most definitely recommend McHales to friends and family. Thank you!
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