By Debbie H. on 03/18/19
Dennis and John did a wonderful job putting in my hot water heater. Explained everything they were doing and why they were doing it. Very friendly. Work well together. Great job cleaning up.

By Sally D. on 03/18/19
They were great, they double checked on the work I needed done and they triple checked that everything was working correctly.

By Sally D. on 03/18/19
Ed and Kyle were great, they triple checked all 3 outside lights they installed for me. They checked on what I wanted before they started and cleaned up everything.

By Devon on 03/14/19
Pat was great!

By Devon on 03/14/19
Pat took the time not only to diagnose our heating problem, but also to explain it to me in a way that I could understand but that never felt like I was being talked down to. I would happily work with him and McHales again in the future.

By Takesha R. on 03/12/19
Dennis came out and did a great job servicing my heat. I was very happy with my service and will def be using this company again.

By Takesha R. on 03/12/19
Dennis came out and did a great job servicing my heat. I was very happy with my service and will def be using this company again.

By Michelle G. on 03/11/19
The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus ca...
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The other week I had an unexpected, what I thought was a backed up laundry tub, actually turned out be a collapsed sewer line. Anyhow, I was fortunate to have had Jesus sent to my home, once again. After trying for hours to trouble shoot the “problem”, Jesus called another of McHale’s superior plumbers, Beau. Within a very short period, Beau and Jesus confirmed the worse possible. But, it was not as bad as it could have been. Had I enlisted the service of a less experienced and caring professional, I might have not had the luxury of the ultimate outcome. All in all, the end result was tremendous and not what might have been. I cannot thank Beau, Jesus, Kyle, Nick, Jim, Marty, and Connor enough. It does not end here. Kyle, and electrician that helped with the original issue informed me that my electrical outlets, in the back of my home, were not in working order. He explained to me what how the fix was an easy one and why it should be done. It had the potential to be a dangerous situation. So, Ed, which has done other electrical work at my home, and Kyle, came out the following week and did a fantastic job. I hope McHale’s retains these superior contractors for as long as they are McHale’s. I recently had a series of unfortunate mishaps in my home. And after several majorly bad experiences with a plumber whom I thought was doing the job I had paid for, found out it was not so. I did much research, took a leap of faith and called McHales’ Inc. I was tremendously impressed with their service, professionalism, cleanliness, customer follow up, and YES…they even answer their telephones. Fast forward, while the plumbing technician, Michael, was in my home he noticed my lights flickering. After discussing the situation with me Michael took the initiative to call his employer at McHale’s Inc. Michael related my issues to his office, resulting in the fact that one of their best electrician’s was at my property the very next morning. The electrician’s, Ed S. and his partner, Kyle, diagnosed the problem almost immediately, which had the potential to be extremely serious. I cannot say enough about their job performance, respect, care, and expertise. Now I am looking forward to Michael returning to my home to do the plumbing and installation work that I originally planned. Fast Forward...Last week Michael S. and Nick returned to my home to finish the job that I had originally called on. Michael is conscientious, meticulous in his work, took time to explain everything to me, very patient. When and if I need additional plumbing work in my home, I will always request Michael and Nick. Once again, I can not say enough about the excellent service that was provided to me.
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By Erin M. on 03/07/19
We had to call a few different numbers within the company to process our request once we were ready to hire them but this company was professional and punctual and did a great job. They gave me a few different estimates so I would have pricing options to stay in my...
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We had to call a few different numbers within the company to process our request once we were ready to hire them but this company was professional and punctual and did a great job. They gave me a few different estimates so I would have pricing options to stay in my budget and take care of the most urgent needs. The invoices and receipts always came to both me and my husband so we didn t have to forward documentation to each other. We reall enjoyed working with them and highly recommend.
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By John S. on 03/07/19
The technicians were professional and helpful.

By Sallie S L. on 03/07/19
Without the help of Doug, we would never have been able to begin the amazing renovation work that is being done on our entire master bedroom, bathroom and walk-in closet. Doug came up with some brilliant planning of rearranging spaces that would make it possible t...
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Without the help of Doug, we would never have been able to begin the amazing renovation work that is being done on our entire master bedroom, bathroom and walk-in closet. Doug came up with some brilliant planning of rearranging spaces that would make it possible to enlarge our shower area to accommodate a wheelchair, but at the same time, be attractive enough for resale if we ever need to move. We love Doug and are indebted to him for his excellent help in planning our entire renovation.
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By Sallie S L. on 03/07/19
Ed has the highest integrity, always working hard, works well with Mike as a teammate, and is loyal, cheerful, quiet, never complaining, and an expert at many different trades involved in the renovation of our master bathroom.

By Sallie S L. on 03/07/19
Dave helped carry in many big boxes, going up the curved staircase carefully without doing any damage to the walls or wallpaper -- much appreciated!

By Sallie S L. on 03/07/19
Austin comes to work with a very positive, cheerful attitude, and is amazingly energetic, eager to help in any way needed, and a very polite and religious person. He is a delight to have here helping us!

By Bruce and Sallie L. on 03/07/19
Marty is a very special, talented person with an excellent knowledge of how to install complex plumbing.

By Bruce and Sallie L. on 03/07/19
Marty is a very special, talented person with an excellent knowledge of how to install complex plumbing.

By Kristina W. on 03/06/19
Ed S. and Kyle did a great job setting up the electric for our new wall unit entertainment center. They were polite and professional and explained in detail every step of the job. The work was finished in a timely manner and cleaned up after themselves. I would highly recommend.

By Nick A. on 03/04/19
Had an issue with a pressure tank switch. Marty came out that day and resolved the issue for me. I like the way this company operates. They have a chat option on their website. and they give you a notification when your tech is on the way. The fact that they coul...
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Had an issue with a pressure tank switch. Marty came out that day and resolved the issue for me. I like the way this company operates. They have a chat option on their website. and they give you a notification when your tech is on the way. The fact that they could get someone out to me that day really helped. Marty was an honest, knowledgeable technician.
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By Nick on 03/04/19
Marty was the technician on my service call. Honest and knowledgeable...he resolved my issue and I would highly recommend him and McHales.

By Danny G. on 03/01/19
After numerous contractors who either didn't follow-up, did not respond to our follow-up calls and emails, or who came in with pricing beyond budget and would not budge on any materials or terms, we contacted McHales. From the first Plumber who came to the house al...
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After numerous contractors who either didn't follow-up, did not respond to our follow-up calls and emails, or who came in with pricing beyond budget and would not budge on any materials or terms, we contacted McHales. From the first Plumber who came to the house all the way through the remodel process, we have found them to be professional, personable, and accommodating. We trust them and that's something you can't buy, that's earned.
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
365 total reviews!
Ed S
12 Years
Rating:
220 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(136 total reviews)
Marty G
23 Years
Rating:
(128 total reviews)
Beau R
10 Years
Rating:
(76 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Doug M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
41 total reviews
Doug is an award winning Certified Kitchen and Bath Designer. He has been working in the business for over 30 years. He resides in Bensalem with his wife, Lisa, and their 4 children. He is also a musician who plays lead guitar and vocals.
By Sallie S L. on 03/07/19
Without the help of Doug, we would never have been able to begin the amazing renovation work that is being done on our entire master bedroom, bathroom and walk-in closet. Doug came up with some brilliant planning of rearranging spaces that would make it possible t...
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Without the help of Doug, we would never have been able to begin the amazing renovation work that is being done on our entire master bedroom, bathroom and walk-in closet. Doug came up with some brilliant planning of rearranging spaces that would make it possible to enlarge our shower area to accommodate a wheelchair, but at the same time, be attractive enough for resale if we ever need to move. We love Doug and are indebted to him for his excellent help in planning our entire renovation.
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By Vince C. on 02/02/19
The entire McHales's team did an excellent job in rebuilding my master bath. From the design and materials to the skilled team of plumbers, electricians, and PM, everything was top notch!

By K M. on 01/16/19
McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very p...
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McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very professional way. The project was completed as planned without any issue. We are already thinking about our next project and will definitely work with McHale's again.
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By Anonymous on 12/29/18
Fix pipe leak in garage Once we detected a leak in our garage ceiling from the bathroom above, we contacted McHales right away. We knew from prior experience that they are responsive, reliable and quick. Doug M. referred us right away to the right co-worker. We wo...
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Fix pipe leak in garage Once we detected a leak in our garage ceiling from the bathroom above, we contacted McHales right away. We knew from prior experience that they are responsive, reliable and quick. Doug M. referred us right away to the right co-worker. We worked with John B. right away who assessed the damage, advised how to prevent further damage and coordinated repair the next day. Alex E. the next day fixed the leak and repaired the garage ceiling. It now looks as if there was never a leak. Great job! Thanks to all :).
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By Susan P. on 12/21/18
I am extremely happy with the out come of my bathroom transformation. I give all of the credit to Mike the project manager. He was always busy working and making sure e everything was done on time and with great care and respect to my home. Please make sure that Mi...
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I am extremely happy with the out come of my bathroom transformation. I give all of the credit to Mike the project manager. He was always busy working and making sure e everything was done on time and with great care and respect to my home. Please make sure that Mike knows he is the best. GREAT JOB.
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By Susan P. on 12/19/18
Great service having a complete bathroom redone. The crew is great they take care in covering everything up and do their best to keep all dust down. I must say the crew chief on my project Mike has gone over and above for me. I would highly recommend McHales and al...
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Great service having a complete bathroom redone. The crew is great they take care in covering everything up and do their best to keep all dust down. I must say the crew chief on my project Mike has gone over and above for me. I would highly recommend McHales and always , always ask for Mike. With him on board you won't be let down. He is on call for any questions or problems.
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By Stephen S. on 12/15/18
Doug, Vince, and Joel did an excellent job of helping us. Alex, the electrician not at all happy with his work - he had to re-do his work and he left a mess. Overall - nice job! Love the bathroom.

By Pat R. on 12/10/18
I was very pleased with my bathroom remodel job. Doug was great at helping me make good choices on materials and Vince did an exceptional job of completing the job with with precision and care. I would recommend them.

By Marion D. on 12/08/18
Very happy w all the service I received from the guys plumber mark Conner Sam the floor and tile amazing I love it and Costa the best helper a guy could have and my electric is awesome Thanks to all and Doug who set it all up thanks for the beautiful bath

By Andre Amanda H. on 11/28/18
After going through a 5mo painstaking kitchen remodel with another company- I was very worried about working with another company. But, I was greatly pleased to see how the entire McHales process and due diligence functioned and it worked flawlessly- don’t ever ...
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After going through a 5mo painstaking kitchen remodel with another company- I was very worried about working with another company. But, I was greatly pleased to see how the entire McHales process and due diligence functioned and it worked flawlessly- don’t ever change a thing- your service is bar-none. Doug and Mike specifically were awesome and I would request them in any other jobs we would work on! Just wish we would have found you sooner for our kitchen remodel! P.S. our pups loved Mike and Doug- so that is all the seal approval we needed!!!
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By Andre Amanda H. on 11/28/18
Doug was AMAZING! Very informative and educational in his approach- explained the full process and expectations- so there were no surprises. We will certainly use McHales on our next remodel again!

By John S. on 10/21/18
Both Marty (plumber) and Slava did an OUTSTANDING job on the remodeling of our master bathroom. Slava was on site every day to supervise and work on the remodeling. He was always there for me to answer any questions that I had or to explain the following days upcom...
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Both Marty (plumber) and Slava did an OUTSTANDING job on the remodeling of our master bathroom. Slava was on site every day to supervise and work on the remodeling. He was always there for me to answer any questions that I had or to explain the following days upcoming work. I found their craftsmanship to be high quality and the finished project looks wonderful. I would recommend McHales to anyone looking for a high quality, fair priced renovation for their home. Oh, and Doug their sales representative was very open, honest and patient. Especially when it came to explaining our selection options.
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By Vincent Sherri P. on 08/27/18
(no comment)

By Dale B. on 08/17/18
We are so pleased with our new bathroom. The entire team did an outstanding job! Appreciated their professionalism and cleanliness. Would definitely recommend McHales.

By Hope D. on 07/31/18
From the beginning of our relationship with McHales, we knew we were dealing with a class, professional company. Doug, our designer, was very creative, and was able to design the perfect bathroom, for our 93 year old father. We are very pleased with the end result....
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From the beginning of our relationship with McHales, we knew we were dealing with a class, professional company. Doug, our designer, was very creative, and was able to design the perfect bathroom, for our 93 year old father. We are very pleased with the end result. The tradesmen, or should I say "Artisans", were exceptional! Sam, our project manager, and his helper, Constantine; Ed and Kyle, our electricians; and Mark, Matt, & Jermani, our plumbers; all were exceptional. Here's a list of words or phrases to explain how we felt dealing with these gentlemen: Creative, professional, respectful (of family & home), considerate, clean, craftsmen, time sensitive, hard working, patient, friendly, & cooperative. We would recommend McHale's & their whole team of professionals, to anyone!! Thank you!! The Darreff Family
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By Tom D. on 07/31/18
From the beginning of our relationship with McHales, we knew we were dealing with a class, professional company. Doug, our designer, was very creative, and was able to design the perfect bathroom, for our 93 year old father. We are very pleased with the end result....
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From the beginning of our relationship with McHales, we knew we were dealing with a class, professional company. Doug, our designer, was very creative, and was able to design the perfect bathroom, for our 93 year old father. We are very pleased with the end result. The tradesmen, or should I say "Artisans", were exceptional! Sam, our project manager, and his helper, Constantine; Ed and Kyle, our electricians; and Mark, Matt, & Jermani, our plumbers; all were exceptional. Here's a list of words or phrases to explain how we felt dealing with these gentlemen: Creative, professional, respectful (of family & home), considerate, clean, craftsmen, time sensitive, hard working, patient, friendly, & cooperative. We would recommend McHale's & their whole team of professionals, to anyone!! Thank you!! The Darreff Family
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By Vincent & Sherri P. on 07/19/18
McHale's did a major kitchen remodel at our home. They did an excellent job. The workers were polite and thorough Excellent workmanship, very professional and skilled in their craft. We would especially like to thank Ed Seitz, his helper Matt C, and plumber Marty. ...
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McHale's did a major kitchen remodel at our home. They did an excellent job. The workers were polite and thorough Excellent workmanship, very professional and skilled in their craft. We would especially like to thank Ed Seitz, his helper Matt C, and plumber Marty. Furthermore , If not for Paul and Doug, the first two employees we dealt with, McHales may have very well not received the job. These two employees made an excellent first impression. (Hey Tim, give them a raise!) You won't go wrong with McHale's. Pricing was fair and reasonable, and the quality of the materials used was great. The few minor problems that there were, were quickly resolved by Tim McHale, co owner. Thanks to all involved, Vince and Sherri P
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By Sherwood T. on 06/22/18
We recently had our bathroom completely renovated and found the McHale crew assigned to us to be polite, courteous and thoughtful to our needs and home. They were wonderful with timeliness and always left at the end of each day with everything organized and clean. ...
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We recently had our bathroom completely renovated and found the McHale crew assigned to us to be polite, courteous and thoughtful to our needs and home. They were wonderful with timeliness and always left at the end of each day with everything organized and clean. We are thrilled with the end result. A big shout out to this "A" team: Mike Miller (project coord.) & Ed LaBarc (proj. assistant) , Jesus (plumber), Alex (electrician) and Doug (designer). We are happy with our re-model!! A big thanks, McHales!!
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By Ed P. on 05/16/18
We contracted with McHales Inc. to have our bathrooms replaced. Doug was the salesman and designer for our bathroom remodel. He looked everything over and gave us good options and worked with us to get a good design at a price we could afford. We recommend Doug and...
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We contracted with McHales Inc. to have our bathrooms replaced. Doug was the salesman and designer for our bathroom remodel. He looked everything over and gave us good options and worked with us to get a good design at a price we could afford. We recommend Doug and McHales highly. The project lead they brought in was Vince. Vince really brought the project to life. He and his assistants as well as the electrician Ed and the plumbers Connor, Jesus, and Murray did excellent work and were very courteous and mindful of our observations and thoughts and finished the jobs on time. We are happy with the McHales team that took care of our two bathroom remodel jobs.
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By Joe K. on 05/16/18
Thank you very much to the McHales team. They just completed renovating our kitchen and did a fantastic job. It looks GREAT! The crew was very professional. They cleaned up after they were done working each and every day. Very mannerly as well. Just top notch all a...
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Thank you very much to the McHales team. They just completed renovating our kitchen and did a fantastic job. It looks GREAT! The crew was very professional. They cleaned up after they were done working each and every day. Very mannerly as well. Just top notch all around. Would strongly recommend them for any kind of kitchen renovation. Special shout out goes to Mike who managed the job. He did an awesome job!! Thank you Mike Miller project manager. Ed Labar helper. Ed Seitz electrician. John Bolli plumber. Special thanks to Doug Masterson who designed the kitchen for us and helped guide us through the process!
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