By Dawn C. on 06/18/19
Mike Miller and his assistant, Ed Lubar did an excellent job on my bathroom remodel. They made sure everything came together perfectly. Mike had great communication with us during every phase of the process and made sure we were happy with everything.

By Lauren S. on 06/17/19
Mark always helps us with our plumbing issues. He is very helpful and always presents us with multiple options for solving our plumbing issues. He is excellent at his job. Whenever we have a problem we always ask for him. We will tell our friends about our expe...
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Mark always helps us with our plumbing issues. He is very helpful and always presents us with multiple options for solving our plumbing issues. He is excellent at his job. Whenever we have a problem we always ask for him. We will tell our friends about our experience and recommend him.
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By Dawn C. on 06/16/19
I had my bathroom entirely renovated by KBA McHales recently! Mike Miller and his helper, Ed Labar, did an excellent job with the renovation! They made sure even that everything came together perfectly! Mike had great communication with us during every phase of the...
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I had my bathroom entirely renovated by KBA McHales recently! Mike Miller and his helper, Ed Labar, did an excellent job with the renovation! They made sure even that everything came together perfectly! Mike had great communication with us during every phase of the process and made sure we were happy with everything! My husband and I are very pleased with the new bathroom! We would definitely recommend KBA McHales to family and friends for any bathroom of kitchen repair! The entire process from the beginning with planning to the end went perfectly!
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By Tom D. on 06/14/19
Mark did an outstanding job and is a real credit to McHales

By Paula N. on 06/13/19
Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforw...
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Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforward and hardworking. He got my main drain working and scheduled the additional work for the following day, knowing the problem was both inconvenient and pressing. Mark returned to assist Marty and walked me through each step of the process and repair. Mark did more work than the average company would have ever done and was courteous and personable. He represented McHales professionally and positively. Call McHales and ask for Mark. You’ll not be disappointed. BTW Tim McHale is the consummate professional. Called me back when a more convenient opening became available. Took care of everything! Isn’t nice to not have to chase a vendor to perform work for you?!
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By Paula N. on 06/13/19
Marty was professional, polite and personable. He worked tirelessly, resolved my problem, explained things, did extra careful and considerate work and cleaned up thoroughly afterward! Does it get any better than that? Ie MCHALES, no need to look further!

By Tara M. on 06/10/19
McHale's exemplifies professionalism. I felt 100% confidence that everything was being done completely and correctly. Thank you for that!

By Tara M. on 06/10/19
Beau and the crew did a fantastic job on my home... and kept me calm and sane through the process! Shout out also to Jim, Austin, Dave, Steve, Jenny, Tim and Lorraine and anyone I might have missed. Feels like the whole McHale's family personally solved all my wa...
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Beau and the crew did a fantastic job on my home... and kept me calm and sane through the process! Shout out also to Jim, Austin, Dave, Steve, Jenny, Tim and Lorraine and anyone I might have missed. Feels like the whole McHale's family personally solved all my water woes. Thanks guys!
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By Josh M. on 06/08/19
McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer servic...
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McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer service focus and professionalism. Mark arrived onsite and was incredibly helpful in providing honest suggestions for various options. He was quick, efficient, and thorough in getting a water line set up for our new refrigerator. He was a pleasure to work with, very friendly and easygoing.
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By Janice C. on 06/05/19
Since I had a great experience with McHale's for an electrical problem, I called them again for a heating unit issue. The HVAC tech, Pat, was great! He assessed the problem and gave me 4 or 5 options. He thoroughly explained each option and offered his opinion as...
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Since I had a great experience with McHale's for an electrical problem, I called them again for a heating unit issue. The HVAC tech, Pat, was great! He assessed the problem and gave me 4 or 5 options. He thoroughly explained each option and offered his opinion as to what he thought would be the best. And it was not the most expensive option. I asked many questions and he took the time to sit with me and answer every one. I need plumbing repairs done in my house, I will certainly call them for this too!
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By Carl W. on 06/05/19
We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s s...
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We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s standpipe. It was obvious that the situation required qualified plumbing assistance and a call went to McHales. This afternoon, Mark came to our home. He was professional and reviewed the situation that could be involved in the standpipe blockage. He explained the difference in plumbing vs drain opening and engaged in “snaking” the blockage. He was painstaking in his efforts and kept us informed on progress. His efforts resulted in successfully opening the pipe. He also explained possible future challenges that may require remedial action. He completed and tested a number of cycles to insure operations and hookup. He was respectful of our home and cleaned up at the work site. His competency was a key note in the future use of this firm for our plumbing needs.
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By Mark G. on 06/04/19
A shout out to Vince, Ed S, Kyle, Joel, Zeus and Marty for a great job renovating our bathroom. Always friendly and professional.

By Mark G. on 06/04/19
No comments

By Pat G. on 06/04/19
No comments

By Wendy H. on 06/04/19
Excellent service! Would recommend to everyone I know. Can't say enough.

By Wendy H. on 06/04/19
This is the first time I used McHale's. I was very happy with the service I received. The where very courteous and professional. I would recommend McHale's to everyone I know. The time from making the call to having service was impressive. Thank you for such great service!

By Mike M. on 06/03/19
Ed S. solved my electrical problems expertly and economically.

By Joanne H. on 06/03/19
Mark was polite pleasant and able to repair the leak quickly

By William F. on 05/31/19
I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. ...
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I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. I had a septic system replaced and it involved McHales digging up my backyard, 1 bedroom, and my guest bathroom. The concrete wasn't saw cut, which led to a bunch of chipping and the concrete guys added too much water to the mix, so the concrete hadn't cured correctly after 4 days and it continues to break down and shed. On top of this the dirt was undermined from my slab, which tends to be hard to tamp and i fear it will lead to foundation cracks in the future. I had expected for McHales to top cut the yard and then use their machines, to deal less damage to the yard, which would have taken little extra time, but that wasn't the case. Finally, the floor and wall protection put down didnt cover everything, so my threshold is destroyed in my bathroom, which was outside the dig area and my trim was gauged up pretty bad. These items are less concerning, but just added to my frustration. I would like to again complement my service pro on how responsive and courteous he was during the process. i just had hoped that the outcome wouldn't have turned out this way. I dont think this should reflect poorly on Jesus.
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By Cliff H. on 05/30/19
no comment
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
378 total reviews!
Ed S
12 Years
Rating:
236 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(141 total reviews)
Marty G
23 Years
Rating:
(133 total reviews)
Beau R
10 Years
Rating:
(85 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Crystal H has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
9 total reviews
By Yvonne on 05/01/19
Crystal and Beau were wonderful in helping to coordinate an appointment and with helping a first-time customer. Thank you so much! Mark is professional, courteous and explained all my options to help me make the best choice. All systems are go! Thanks, Mark!

By Yvonne on 05/01/19
Crystal and Beau were wonderful in helping to coordinate an appointment and with helping a first-time customer. Thank you so much! Mark is professional, courteous and explained all my options to help me make the best choice. All systems are go! Thanks, Mark!

By Vic B. on 01/29/19
I spoke with Crystal today to set up an appointment for a service call. She was very friendly and explained everything perfectly. Thanks for helping me. Your good work is appreciated!

By Eric D. on 08/17/18
(no comment)

By Karen M. on 06/26/18
Crystal is one of McHales customer service representatives - she is, and always has been, kind, patient, friendly, helpful. She has a cheery voice and greeting when she answers your telephone call. She is extremely professional, knowledgeable, courteous. You nev...
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Crystal is one of McHales customer service representatives - she is, and always has been, kind, patient, friendly, helpful. She has a cheery voice and greeting when she answers your telephone call. She is extremely professional, knowledgeable, courteous. You never have to worry about being forgotten about or anything like that, because if you ask Crystal something or ask her to check on something, she definitely and always gets back to you. I recently had occasion to have a part ordered for my A/C and asked Crystal to follow up with the tech to make sure it was ordered and to put me on the schedule once the part came in. Sure enough, Crystal reached out to me each time. You never have to keep calling McHales checking on the status of anything; Crystal makes sure you are well-taken care of. She is an awesome representative for McHales. If she doesn't know the answer to your question, she will most assuredly ask the proper person and get back to you promptly. She also truly cares about McHales customers. Thank you, Crystal.
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By Sandra A. on 05/08/18
Sandra called McHales Inc to snake a kitchen sink for a clogged drain we thought would be no problem. Crystal answered the call and helped get a technician out that evening. Jésus came out and arrived on time and ready to blast this problem for us. He was very nic...
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Sandra called McHales Inc to snake a kitchen sink for a clogged drain we thought would be no problem. Crystal answered the call and helped get a technician out that evening. Jésus came out and arrived on time and ready to blast this problem for us. He was very nice and explained everything he was going to do. He offered us 2 fair options and went to work. He battled the clogged sink for and hour, but couldn’t break through. We agreed he would be back the next morning with backup and a camera. Joe M and Jésus came back today and found right away that we had a nasty packed 2”PVC pipeline from the kitchen sink that ran the width of the house. Nightmare!!!!Joe M. explained everything and we agreed to a new pipeline. He said they would have it done today and they did ALL the work and cleaned up ALL the mess! I cannot Thank them enough and I would highly recommend McHales to Anyone who needs good, honest, hardworking, people who care, doing some unpleasant jobs! You will be happy you did! I couldn’t be happier with the results. I would highly recommended them for all your plumbing needs. Outstanding people, outstanding service, fair pricing, and cleaned everything up! Thank you McHales!
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By Randall J. on 01/03/18
I had a water leak behind my fridge and Mike took excellent care of me. I would recommend this company to anyone that needs any plumbing work.

By Don R. on 10/07/17
on time , professional , friendly

By Don R. on 10/07/17
Nick and Marty were on time , professional , friendly and I would highly recommend them to family and friends .
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