By Julie B. on 02/20/19
Staff was excellent!! They did amazing work and was meticulous about cleaning. Project was finished on time and on budget. Would definitely use again!!

By Lynn M. on 02/14/19
Another excellent job by the guys from McHales! This is the 3rd time we’ve had to call them for plumbing issues in our home. This issue turned out to be much bigger than we expected and the guys walked us through everything in great detail, finished the job very...
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Another excellent job by the guys from McHales! This is the 3rd time we’ve had to call them for plumbing issues in our home. This issue turned out to be much bigger than we expected and the guys walked us through everything in great detail, finished the job very quickly so we could get back into our home, and cleaned everything up perfectly!! Mike, John and Nick are the best! We wouldn’t use any company other than McHales!!! I’d give them 10 stars if I could!!
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By Danielle L. on 02/12/19
We couldn't be more satisfied with the work these guys did replacing the sewer pipe at our house. They are honest and fair in their pricing, their guys are prompt and polite and make sure the job is done quickly and completely. Amazing company!

By Vic B. on 02/12/19
Dennis and the crew that came with him for our heat pump install did an amazing job. Dennis was able to answer any questions/concerns and got our heat restored quickly and cleanly. Thanks for the hard work!

By Vic B. on 02/12/19
Luis came out to help do a heat pump install for our business. I was impressed with how efficiently the whole team worked.

By Vic B. on 02/12/19
Andrew came out to install a new heat pump for our business. He worked very efficiently.

By Frank B. on 02/11/19
Mark is a great guy, He felt more like a family member than a contractor.Very professional and friendly. went out of his way to fix our problem.

By Lauren S. on 02/11/19
Mark did an awesome job fixing our plumbing issue. He was prompt, courteous, and very helpful. We will tell our friends about our experience and recommend him.

By Lauren S. on 02/10/19
Mark did an awesome job fixing our plumbing issue. He was prompt, courteous, and very helpful. We will tell our friends about our experience and recommend him.

By Frank B. on 02/10/19
Mark is a great guy, He felt more like a family member than a contractor.Very professional and friendly. went out of his way to fix our problem.

By KERSTIN M. on 02/08/19
McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very p...
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McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very professional way. The project was completed as planned without any issue. We are already thinking about our next project and will definitely work with McHale's again.
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By Lorenzo G. on 02/08/19
Awesome professional worker Pleasant and very informative on completing our bathroom

By Ashley P. on 02/07/19
Best service on new install of tankless water system, water softener/filtration system!! Very efficient workers that were also polite & informative with the work and how systems run. Highly recommend!!!

By Ashley P. on 02/07/19
Awesome service all-around from the team that came to install our new tankless water system and filter/water softener system in one day! The work was done efficiently, effectively and with care. The team was very polite and explained everything as they were going a...
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Awesome service all-around from the team that came to install our new tankless water system and filter/water softener system in one day! The work was done efficiently, effectively and with care. The team was very polite and explained everything as they were going and especially at the end!! Beau and Connor recently came back to check up on our new system a month later and were equally as efficient, polite (especially with putting covers over shoes due to snow) and provided answers to a few questions! Highly recommend!
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By Derik F. on 02/06/19
Ed S. installed a lock-out switch and 30AMP plug for a home generator hook-up at my residence. He was simply perfect. Did the job correctly, was professional, friendly, considerate, timely, and a nice fellow too. Ed even got the pull-start of my generator going whe...
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Ed S. installed a lock-out switch and 30AMP plug for a home generator hook-up at my residence. He was simply perfect. Did the job correctly, was professional, friendly, considerate, timely, and a nice fellow too. Ed even got the pull-start of my generator going when it was time to test the system. He represents his company very well! I will be using Ed for all my electircaly needs in the future and recommend him strongly
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By Sherry G. on 02/06/19
John come to my elderly parents home to address a broken pipe. Not only did he fix the problem quickly but he was extremely compassionate and caring. He was such an honest person and McHale's is lucky to have him as an employee representing their company. No only w...
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John come to my elderly parents home to address a broken pipe. Not only did he fix the problem quickly but he was extremely compassionate and caring. He was such an honest person and McHale's is lucky to have him as an employee representing their company. No only will my parent use McHale's for all of their plumbing needs but I will also call them if the need arises. Thank you so much John B you are a Blessing.
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By Derik F. on 02/06/19
Ed S. installed a lock-out switch and 30AMP plug for a home generator hook-up at my residence. He was simply perfect. Did the job correctly, was professional, friendly, considerate, timely, and a nice fellow too. Ed even got the pull-start of my generator going whe...
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Ed S. installed a lock-out switch and 30AMP plug for a home generator hook-up at my residence. He was simply perfect. Did the job correctly, was professional, friendly, considerate, timely, and a nice fellow too. Ed even got the pull-start of my generator going when it was time to test the system. He represents his company very well! I will be using Ed for all my electircaly needs in the future and recommend him strongly.
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By Scott R. on 02/05/19
First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim,...
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First time putting our trust in McHales Inc., turned out to be a smart decision. Excellent team of people sent to do a really big job (replacing two sewer lines). Work was completed in the time quoted and done in a highly professional way. Many thanks to Beau, Jim, Kenny, Conner and Austin. Job well done folks.
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By Christine C. on 02/05/19
John was great at explaining various options to repairing our heating system

By Scott W. on 02/05/19
Pat did an amazing job! Took the time necessary to properly diagnose the problem and make necessary repairs when others couldnt figure out the problem. Top notch repair tech. Restored my faith in humanity!
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
361 total reviews!
Ed S
12 Years
Rating:
216 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(135 total reviews)
Marty G
23 Years
Rating:
(123 total reviews)
Beau R
10 Years
Rating:
(73 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at McHales Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Becki has a 5-Star average rating and a total of 15 total reviews
15 total reviews
Becki has spent many years working within the business administration/financial and technical school areas. When not organizing the daily schedules, she is with her children enjoying family time.
By Jose B. on 01/18/19
Becki and Mark K. were both so friendly, polite, and professional. Both instilled confidence and peace of mind. You can tell they both take pride in their work and the company they represent. I would recommend McHale's to anyone in need of emergency plumbing rep...
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Becki and Mark K. were both so friendly, polite, and professional. Both instilled confidence and peace of mind. You can tell they both take pride in their work and the company they represent. I would recommend McHale's to anyone in need of emergency plumbing repairs! Thank you Becki and Mark K!!
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By Jose B. on 01/18/19
Becki answered the phone when I called. She was friendly, polite and professional. She advised me that someone would definately be out to my house to help me sometime later in the day or evening, and that she would call me back as soon as a truck was enroute. Be...
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Becki answered the phone when I called. She was friendly, polite and professional. She advised me that someone would definately be out to my house to help me sometime later in the day or evening, and that she would call me back as soon as a truck was enroute. Becki did call me back later in the afternoon to let me know a truck was on the way. She instilled peace of mind and confidence in the way she handled herself and represent her company!
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By Joseph S. on 04/25/18
Great service by the lead electrician and his helper. We had tried several other options to solve our problem. Your guy was creative and skilled in his diagnosis. The team did exactly what they promised and the repair was perfect. I will recommend McHale based ...
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Great service by the lead electrician and his helper. We had tried several other options to solve our problem. Your guy was creative and skilled in his diagnosis. The team did exactly what they promised and the repair was perfect. I will recommend McHale based on the performance of these two guys.
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By Karen Ann M. on 10/24/17
This review is for Becki - the wonderful person who answers the phones and does so much more, thoroughly and expertly. Becki is also a Rockstar! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly car...
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This review is for Becki - the wonderful person who answers the phones and does so much more, thoroughly and expertly. Becki is also a Rockstar! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have an answer for you, she will check with the tech or someone who will have the answer and call back. She never forgets about you, and you never have to keep calling back trying to find answers. She is super-thorough! Her customer service skills are top-notch and superb. Thanks, Becki! I hope you are with McHales for a long, long time.
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By Karen Ann M. on 10/24/17
Becki from McHales is SUPER! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have ...
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Becki from McHales is SUPER! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have an answer for you, she will check with the tech or someone who will have the answer and call back. She never forgets about you, and you never have to keep calling back trying to find answers. She is super-thorough! Her customer service skills are top-notch and superb. Thanks, Becki! I hope you are with McHales for a long, long time.
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By Babs C. on 09/21/17
We realized out hot water heater was leaking and immediately called McHales (around 10:30am). Upon calling we were assured they could help us out. By 4:30 we had a new hot water heater that was a reasonable rate. We can't thank them enough for all of the help and professionalism.

By Karen Ann M. on 07/25/17
Becky is AWESOME! She is and always has been extremely kind, patient, courteous and very customer-oriented. She has impeccable phone manners and is always cheerful. She also has integrity and great follow-through skills. She is a super representative of the McH...
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Becky is AWESOME! She is and always has been extremely kind, patient, courteous and very customer-oriented. She has impeccable phone manners and is always cheerful. She also has integrity and great follow-through skills. She is a super representative of the McHale's company. I was not asked to review Becky but felt she deserves recognition and kudos. She is certainly an asset to McHale's. Thanks, Becky, for all the times you have assisted me. You are definitely a Rockstar.
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By Tracey p. on 06/11/17
This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make ...
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This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make sure that the water got hot. They told me about your SSP plan. They covered their shoes and did the job with ni messes. They were kind to my dog. I was extremely pleased with my service. Will continue to use and recommend McHales Tracey piazza
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By Tracey p. on 06/11/17
This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make ...
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This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make sure that the water got hot. They told me about your SSP plan. They covered their shoes and did the job with ni messes. They were kind to my dog. I was extremely pleased with my service. Will continue to use and recommend McHales Tracey piazza
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By Marita P. on 05/15/17
Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely p...
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Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely plan to work with them in the future.
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By Barbara K. on 06/16/15
FOR SHEILA- I cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she f...
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FOR SHEILA- I cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she followed soon after and sent first available service engineer in 30 minutes. Her customer service skills are outstanding, her people skills are extraordinary, her kindness, compassion and understanding of the distress are beyond measure. What an amazing professional and a loving person! My highest respect and gratitude! cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she followed soon after and sent first available service engineer in 30 minutes. Her customer service skills are outstanding, her people skills are extraordinary, her kindness, compassion and understanding of the distress are beyond measure. What an amazing professional and a loving person! My highest respect and gratitude!
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By Randy D. on 05/15/15
My AC unit in the attic had leaked water through the ceiling. I called and Dave came that same day and reconnected the drain pipe, flushed out a clog, filled the refrigerant, and also corrected a few other issues that were incorrectly done on my unit. He was very ...
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My AC unit in the attic had leaked water through the ceiling. I called and Dave came that same day and reconnected the drain pipe, flushed out a clog, filled the refrigerant, and also corrected a few other issues that were incorrectly done on my unit. He was very knowledgeable in diagnosing the problem, which wasn't totally clear up front. A few days later Dan came to install a wet switch in the unit. Both were very professional and worked quickly, and explained everything to me so that I understood.
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By Jake Mac C. on 02/26/15
Becki was a life saver for me.

By dkwoodruff on 06/10/13
I knew when Jennifer said it would be Bobby coming out, my work would be done correctly. He was there within minutes. He greets me by first name (he has done work several times for me) and asks about specific family members. He is friendly and professional. After a...
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I knew when Jennifer said it would be Bobby coming out, my work would be done correctly. He was there within minutes. He greets me by first name (he has done work several times for me) and asks about specific family members. He is friendly and professional. After accessing the problem he presented me with a written estimate for the repair and also explained what the total might be if it was not repairable. The work turned out to be less than his estimate!! He cleaned up every tool and bit of mess that was made (not much). He used booties to protect my floor. I love dealing with McHales!!! And would gladly recommend them.
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By Bensalem, P. on 01/25/10
Christie was very helpful and knowledgeable
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