By Sally P. on 08/23/19
Mark did a great job, was helpful and informative.

By Roseann on 08/22/19
Mark K and Kevin did a great job!

By Ronald S. on 08/21/19
Kyle R. did a great job. He clearly explained the options and then executed the selected option quickly and expertly. He was very careful of our home and took care to clean up as he went. Great Job!!

By Roseann on 08/21/19
Mark K and Kevin did a wonderful job! I love my new bathroom! Thank You McHales!

By Bill & Aleta D. on 08/16/19
We had a GREAT Team!!! Professional and Friendly!! Fast and Efficient work. Explanations of work to be performed. Amazing clean-up and care of area.

By Paul M. on 08/16/19
Kyle came out to look at what I needed done and went through everything very well. He came back with Ed and they did a fantastic job with my installation. Great service and wonderful guys. Thanks!

By Paul M. on 08/16/19
Ed came with Kyle and they did a first rate job. They were very thorough and very nice to have in our home. Hats off to them both.

By Ralph L. on 08/16/19
Very friendly on the first call and quick to schedule an appt. Kevin was the service tech. He was thorough and also friendly.

By Bill & Aleta D. on 08/16/19
In June, when we found the 1st floor bathroom in 3" of water & efforts to bail it out just brought more water in...we called McHales!! Beau came out the next day and after investigation found we had a collapsed sewer line to the street, 60 feet out!! The backhoe ...
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In June, when we found the 1st floor bathroom in 3" of water & efforts to bail it out just brought more water in...we called McHales!! Beau came out the next day and after investigation found we had a collapsed sewer line to the street, 60 feet out!! The backhoe arrived the next morning, dug the trench and replaced the pipe. The bad news from the Twp. was the original pitch had to be corrected and the 3' deep trench needed to come into the house, through the porch, foyer, and into the bathroom, The Team of BEAU, NICK Z, DAVE, AUSTIN, GEORGE, JIM, and MARTY was the BEST!! We never met a friendlier group of guys who worked so hard!! When one guy finished his job, he helped lay out the tools the other guy needed to finish his part!! We were amazed!! So, when they had to come into the house, tear out the wood and marble floors and concrete I wasn't worried in the least!! I'm talking jack-hammers here!!! I apologize I didn't get this onto your website sooner as new floors were installed. We were so impressed with McHales and their TEAM!! They turned a catastrophe into a "piece of cake"!!!
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By Alice S. on 08/13/19
Excellent work, very professional. Everything was done according to signed agreement and on time. Very happy with the results.

By Elias r. on 08/12/19
Great service

By Elias r. on 08/12/19
Great service

By Bruce Q. on 08/10/19
Thank you Crystal for keeping things organized. I'm now enjoying a cool house.

By Alice K. on 08/02/19
I could not be happier with the job that Mike K, Austin and Anthony did in my bathroom. The work was superior, they were professional and friendly. I was told everything that was being done and it was explained clearly to me. They cleaned everything up when the ...
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I could not be happier with the job that Mike K, Austin and Anthony did in my bathroom. The work was superior, they were professional and friendly. I was told everything that was being done and it was explained clearly to me. They cleaned everything up when the job was completed and it looks amazing! I would highly recommend McHales Inc in the future.
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By JIM MARCIE M. on 08/01/19
Pleasant

By Michael L. on 07/31/19
McHales recently renovated one of our bathrooms. We couldn't be happier with the job that was done. Doug, the designer, created a plan that was both the look we desired and within our budget. Harry, the project manager, was on time, very responsive to our needs, an...
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McHales recently renovated one of our bathrooms. We couldn't be happier with the job that was done. Doug, the designer, created a plan that was both the look we desired and within our budget. Harry, the project manager, was on time, very responsive to our needs, and did excellent work. He made sure that the job was done to our exact specifications. All of McHales employees were polite, and did their best to minimizing our inconvenience. We look forward to working with them on our next project! 4/2017 Andrew & Luis installed the new Heat Pump for us. They immediately covered all our floors and got to work. They removed the old units and installed the new. Everything was left in immaculate condition. If it wasn’t for the fact that we’re now enjoying the cool comfort of the new unit, we wouldn’t have known they’d been here. Everything is working flawlessly. Andrew and Luis did a great job. We highly recommend McHales to all our friends. 7/2019
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By Dale R. on 07/30/19
7-30-2019: Pat was our tech today and he was very professional and very helpful in addressing our issue. We have used McHale’s a number of times (Plumbing, Electrical) and today we had to replace our Air/Heating Unit. Andrew and Pat were very professional and h...
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7-30-2019: Pat was our tech today and he was very professional and very helpful in addressing our issue. We have used McHale’s a number of times (Plumbing, Electrical) and today we had to replace our Air/Heating Unit. Andrew and Pat were very professional and helpful in giving us our options. They answered all of our questions and did not use any high-pressure during our selection process. Andrew and Dennis were the installers. They were on time...Professional...and worked straight through to get us some cool air. They answered any and all questions we had and made sure to cleaned up before leaving. Mchale’s also sent out a representative (Jenny) to make sure everything was going good and to answer any questions we had. Our Tech Ed. S was Professional, on Time, Polite, and did a Outstanding job. We were 100% satisfied with both McHales and our service tech Ed S. and would highly recommend them.
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By Chris on 07/29/19
Beau was knowledgeable, personable, and very understanding of our needs. Highly recommend!

By Jeanne H. on 07/23/19
Ed and Kyle provided excellent service with my recent electrical issues. They did a thorough assessment and provided me with several options to resolve the issue. The work was done on time and both men were very professional and polite. My experiences with McHales ...
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Ed and Kyle provided excellent service with my recent electrical issues. They did a thorough assessment and provided me with several options to resolve the issue. The work was done on time and both men were very professional and polite. My experiences with McHales for both my plumbing and now electrical needs have been terrific.
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By Debbie B. on 07/22/19
Doug Mottershead did an excellent job of coordinating everything and helping me select all the materials for my kitchen. He also gave my lots of good ideas, was easy to work with and did a great job of mapping out my kitchen. Harry Pyffer did excellent work. He did...
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Doug Mottershead did an excellent job of coordinating everything and helping me select all the materials for my kitchen. He also gave my lots of good ideas, was easy to work with and did a great job of mapping out my kitchen. Harry Pyffer did excellent work. He did most of the renovations which were very meticulously done and asked for my feedback frequently. He too was very easy to work with. Joel Davis was very thorough in completing the plumbing. His work was excellent as well and again, he was very easy to work with. I am very pleased with the whole experience from beginning to the end. I would absolutely recommend McHale's.
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
391 total reviews!
Ed S
12 Years
Rating:
241 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(144 total reviews)
Marty G
23 Years
Rating:
(135 total reviews)
Beau R
10 Years
Rating:
(90 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Becki has a 5-Star average rating and a total of 15 total reviews
15 total reviews
Becki has spent many years working within the business administration/financial and technical school areas. When not organizing the daily schedules, she is with her children enjoying family time.
By Jose B. on 01/18/19
Becki and Mark K. were both so friendly, polite, and professional. Both instilled confidence and peace of mind. You can tell they both take pride in their work and the company they represent. I would recommend McHale's to anyone in need of emergency plumbing rep...
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Becki and Mark K. were both so friendly, polite, and professional. Both instilled confidence and peace of mind. You can tell they both take pride in their work and the company they represent. I would recommend McHale's to anyone in need of emergency plumbing repairs! Thank you Becki and Mark K!!
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By Jose B. on 01/18/19
Becki answered the phone when I called. She was friendly, polite and professional. She advised me that someone would definately be out to my house to help me sometime later in the day or evening, and that she would call me back as soon as a truck was enroute. Be...
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Becki answered the phone when I called. She was friendly, polite and professional. She advised me that someone would definately be out to my house to help me sometime later in the day or evening, and that she would call me back as soon as a truck was enroute. Becki did call me back later in the afternoon to let me know a truck was on the way. She instilled peace of mind and confidence in the way she handled herself and represent her company!
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By Joseph S. on 04/25/18
Great service by the lead electrician and his helper. We had tried several other options to solve our problem. Your guy was creative and skilled in his diagnosis. The team did exactly what they promised and the repair was perfect. I will recommend McHale based ...
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Great service by the lead electrician and his helper. We had tried several other options to solve our problem. Your guy was creative and skilled in his diagnosis. The team did exactly what they promised and the repair was perfect. I will recommend McHale based on the performance of these two guys.
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By Karen Ann M. on 10/24/17
This review is for Becki - the wonderful person who answers the phones and does so much more, thoroughly and expertly. Becki is also a Rockstar! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly car...
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This review is for Becki - the wonderful person who answers the phones and does so much more, thoroughly and expertly. Becki is also a Rockstar! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have an answer for you, she will check with the tech or someone who will have the answer and call back. She never forgets about you, and you never have to keep calling back trying to find answers. She is super-thorough! Her customer service skills are top-notch and superb. Thanks, Becki! I hope you are with McHales for a long, long time.
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By Karen Ann M. on 10/24/17
Becki from McHales is SUPER! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have ...
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Becki from McHales is SUPER! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have an answer for you, she will check with the tech or someone who will have the answer and call back. She never forgets about you, and you never have to keep calling back trying to find answers. She is super-thorough! Her customer service skills are top-notch and superb. Thanks, Becki! I hope you are with McHales for a long, long time.
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By Babs C. on 09/21/17
We realized out hot water heater was leaking and immediately called McHales (around 10:30am). Upon calling we were assured they could help us out. By 4:30 we had a new hot water heater that was a reasonable rate. We can't thank them enough for all of the help and professionalism.

By Karen Ann M. on 07/25/17
Becky is AWESOME! She is and always has been extremely kind, patient, courteous and very customer-oriented. She has impeccable phone manners and is always cheerful. She also has integrity and great follow-through skills. She is a super representative of the McH...
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Becky is AWESOME! She is and always has been extremely kind, patient, courteous and very customer-oriented. She has impeccable phone manners and is always cheerful. She also has integrity and great follow-through skills. She is a super representative of the McHale's company. I was not asked to review Becky but felt she deserves recognition and kudos. She is certainly an asset to McHale's. Thanks, Becky, for all the times you have assisted me. You are definitely a Rockstar.
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By Tracey p. on 06/11/17
This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make ...
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This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make sure that the water got hot. They told me about your SSP plan. They covered their shoes and did the job with ni messes. They were kind to my dog. I was extremely pleased with my service. Will continue to use and recommend McHales Tracey piazza
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By Tracey p. on 06/11/17
This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make ...
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This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make sure that the water got hot. They told me about your SSP plan. They covered their shoes and did the job with ni messes. They were kind to my dog. I was extremely pleased with my service. Will continue to use and recommend McHales Tracey piazza
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By Marita P. on 05/15/17
Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely p...
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Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely plan to work with them in the future.
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By Barbara K. on 06/16/15
FOR SHEILA- I cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she f...
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FOR SHEILA- I cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she followed soon after and sent first available service engineer in 30 minutes. Her customer service skills are outstanding, her people skills are extraordinary, her kindness, compassion and understanding of the distress are beyond measure. What an amazing professional and a loving person! My highest respect and gratitude! cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she followed soon after and sent first available service engineer in 30 minutes. Her customer service skills are outstanding, her people skills are extraordinary, her kindness, compassion and understanding of the distress are beyond measure. What an amazing professional and a loving person! My highest respect and gratitude!
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By Randy D. on 05/15/15
My AC unit in the attic had leaked water through the ceiling. I called and Dave came that same day and reconnected the drain pipe, flushed out a clog, filled the refrigerant, and also corrected a few other issues that were incorrectly done on my unit. He was very ...
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My AC unit in the attic had leaked water through the ceiling. I called and Dave came that same day and reconnected the drain pipe, flushed out a clog, filled the refrigerant, and also corrected a few other issues that were incorrectly done on my unit. He was very knowledgeable in diagnosing the problem, which wasn't totally clear up front. A few days later Dan came to install a wet switch in the unit. Both were very professional and worked quickly, and explained everything to me so that I understood.
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By Jake Mac C. on 02/26/15
Becki was a life saver for me.

By dkwoodruff on 06/10/13
I knew when Jennifer said it would be Bobby coming out, my work would be done correctly. He was there within minutes. He greets me by first name (he has done work several times for me) and asks about specific family members. He is friendly and professional. After a...
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I knew when Jennifer said it would be Bobby coming out, my work would be done correctly. He was there within minutes. He greets me by first name (he has done work several times for me) and asks about specific family members. He is friendly and professional. After accessing the problem he presented me with a written estimate for the repair and also explained what the total might be if it was not repairable. The work turned out to be less than his estimate!! He cleaned up every tool and bit of mess that was made (not much). He used booties to protect my floor. I love dealing with McHales!!! And would gladly recommend them.
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By Bensalem, P. on 01/25/10
Christie was very helpful and knowledgeable
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