By Paul M. on 04/16/19
Ed and Kyle were very knowledgeable, friendly and professional. Great service!

By Vic B. on 04/16/19
Pat came out to our business last week to do the Spring Maintenance (tune up) on all our systems. He did a thorough job; completed a couple small repairs; and made sure all of out HVAC systems were in proper working order before leaving the site. I would highly r...
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Pat came out to our business last week to do the Spring Maintenance (tune up) on all our systems. He did a thorough job; completed a couple small repairs; and made sure all of out HVAC systems were in proper working order before leaving the site. I would highly recommend McHale's and Pat to anyone. Thanks for your hard work!
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By Vic B. on 04/16/19
Andrew came out to our location last week for our Spring Maintenance (tune-up). He worked very efficiently and even did the minor repairs the same day.

By Tom H. on 04/15/19
Pat and Kyle replaced my water heater. The work was done well and promptly. I heartily recommend McHales .

By Aaron L. on 04/13/19
Ed S. And Kyle are GREAT! 5 star service! Best in the business! Very professional!

By Barbara N. on 04/10/19
Excellent job as always.

By Lakshmi D. on 04/08/19
no comment

By Laura L. on 04/07/19
The kitchen and bathroom remodels are fantastic! We could not be happier with the work completed by Joel D., Steve S., Stan K., Harry P., and Doug M. The project was extensive and detailed, but everything came out beautiful. Plus, the McHale's team was so great to ...
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The kitchen and bathroom remodels are fantastic! We could not be happier with the work completed by Joel D., Steve S., Stan K., Harry P., and Doug M. The project was extensive and detailed, but everything came out beautiful. Plus, the McHale's team was so great to work with. I do not know anything about plumbing, wiring, electricity, etc. so I had to put all my trust in McHale's. Everyone was so nice to me, my family, and Great Dane puppy. I have shown photos of the work to my friends at work and they rave about how it looks. I 100% appreciate the work and attention they gave to out home!
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By Salvatore B. on 04/07/19
Ed was courteous and friendly. He explained the work needed and gave me options to keep costs low. He and his assistant Kyle did excellent work, addressing our electrical needs.

By Mark T. on 04/04/19
Thank you Mark and Jesus for great service and a smile today. more

By Susan C. on 04/02/19
I have been a McHale's customer for a few years now and and always pleased with their service. Today Pat H came for my annual furnace/AC inspection. He was very thorough and answered all my questions. He made sure I understood everything completely. I appreciat...
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I have been a McHale's customer for a few years now and and always pleased with their service. Today Pat H came for my annual furnace/AC inspection. He was very thorough and answered all my questions. He made sure I understood everything completely. I appreciate having an experienced and polite technician to come to my house.
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By Terry a. on 04/02/19
Ed S (electrician) and helper Kyle were knowledgeable, curtious and friendly. Their work was very professional. We would hire them any day. McHales is honest and reasonable.

By Angela P. on 04/01/19
I'm sure you already know this but you are very fortunate to have a guy like Beau working for you. He was the original reason I felt so at ease with going with your company. Secondly, all of your guys that I met with your sewer crew were also exceptional, hard wo...
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I'm sure you already know this but you are very fortunate to have a guy like Beau working for you. He was the original reason I felt so at ease with going with your company. Secondly, all of your guys that I met with your sewer crew were also exceptional, hard working individuals. Excellent job McHales!
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By Angela P. on 04/01/19
I had some major work done last week by the sewer crew here in Levittown, PA. I must say from the first day when I met Beau, their sewer expert, I was taken by the calm that came over me after he explained how they were going to make this horrible problem not as h...
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I had some major work done last week by the sewer crew here in Levittown, PA. I must say from the first day when I met Beau, their sewer expert, I was taken by the calm that came over me after he explained how they were going to make this horrible problem not as horrible and tolerable for me to live through. After surviving the major dig in and outside of my house, I must tell you they are every bit as good as Beau expressed. I have never seen a bunch of guys work so hard and so much like a team. Every one of them was extremely nice and respectful of my concerns. Excellent job guys!! A big shout out to all of you! Beau, Jim, Kenny, Nick Z., Connor, Dave, Austin and Lou. If I forgot anyone...blame Austin, he wrote down all your names for me.
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By Maureen & Jack D. on 04/01/19
We were in the middle of downsizing to a new residence and overwhelmed with both plumbing and electrical tasks beyond our expertese. Thanks McHales for coming to our rescue.

By Maureen & Jack D. on 04/01/19
We might have already posted this on McHales' FaceBook page, but if not, we wanted to personally thank their plumbers (Mike and John) and their electricians (Ed and Kyle) for their recent assistance. We were transitioning between two homes and without their knowle...
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We might have already posted this on McHales' FaceBook page, but if not, we wanted to personally thank their plumbers (Mike and John) and their electricians (Ed and Kyle) for their recent assistance. We were transitioning between two homes and without their knowledge and expertese it would have been a much more difficult undertaking. Thanks again Guys !
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By Thomas C. on 03/26/19
Excellent work, professional, considerate addressed my unexpected emergency issue without even blinking!

By Andrew B. on 03/26/19
Wonderful service. Great work.

By Vic B. on 03/26/19
Pat always does amazing work. He is efficient and knowledgeable. It's a pleasure to have Pat show up for an HVAC call, whether it is just the bi-annual maintenance or to diagnose/fix a problem he gets the job done; leaves no mess; and the system is working bette...
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Pat always does amazing work. He is efficient and knowledgeable. It's a pleasure to have Pat show up for an HVAC call, whether it is just the bi-annual maintenance or to diagnose/fix a problem he gets the job done; leaves no mess; and the system is working better than even when he is finished with his job.
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By Vic B. on 03/26/19
Dennis came out today to start work on our spring maintenance tune-up. He works efficiently and cleans up after himself. He does not mind answering questions and is not only thorough with his work but he explains what he is doing. In addition, he will alert of u...
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Dennis came out today to start work on our spring maintenance tune-up. He works efficiently and cleans up after himself. He does not mind answering questions and is not only thorough with his work but he explains what he is doing. In addition, he will alert of us any potential issues that may arise in the future. I always appreciate how well he does his job.
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
367 total reviews!
Ed S
12 Years
Rating:
228 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(136 total reviews)
Marty G
23 Years
Rating:
(129 total reviews)
Beau R
10 Years
Rating:
(81 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at McHales Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Becki has a 5-Star average rating and a total of 15 total reviews
15 total reviews
Becki has spent many years working within the business administration/financial and technical school areas. When not organizing the daily schedules, she is with her children enjoying family time.
By Jose B. on 01/18/19
Becki and Mark K. were both so friendly, polite, and professional. Both instilled confidence and peace of mind. You can tell they both take pride in their work and the company they represent. I would recommend McHale's to anyone in need of emergency plumbing rep...
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Becki and Mark K. were both so friendly, polite, and professional. Both instilled confidence and peace of mind. You can tell they both take pride in their work and the company they represent. I would recommend McHale's to anyone in need of emergency plumbing repairs! Thank you Becki and Mark K!!
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By Jose B. on 01/18/19
Becki answered the phone when I called. She was friendly, polite and professional. She advised me that someone would definately be out to my house to help me sometime later in the day or evening, and that she would call me back as soon as a truck was enroute. Be...
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Becki answered the phone when I called. She was friendly, polite and professional. She advised me that someone would definately be out to my house to help me sometime later in the day or evening, and that she would call me back as soon as a truck was enroute. Becki did call me back later in the afternoon to let me know a truck was on the way. She instilled peace of mind and confidence in the way she handled herself and represent her company!
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By Joseph S. on 04/25/18
Great service by the lead electrician and his helper. We had tried several other options to solve our problem. Your guy was creative and skilled in his diagnosis. The team did exactly what they promised and the repair was perfect. I will recommend McHale based ...
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Great service by the lead electrician and his helper. We had tried several other options to solve our problem. Your guy was creative and skilled in his diagnosis. The team did exactly what they promised and the repair was perfect. I will recommend McHale based on the performance of these two guys.
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By Karen Ann M. on 10/24/17
This review is for Becki - the wonderful person who answers the phones and does so much more, thoroughly and expertly. Becki is also a Rockstar! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly car...
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This review is for Becki - the wonderful person who answers the phones and does so much more, thoroughly and expertly. Becki is also a Rockstar! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have an answer for you, she will check with the tech or someone who will have the answer and call back. She never forgets about you, and you never have to keep calling back trying to find answers. She is super-thorough! Her customer service skills are top-notch and superb. Thanks, Becki! I hope you are with McHales for a long, long time.
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By Karen Ann M. on 10/24/17
Becki from McHales is SUPER! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have ...
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Becki from McHales is SUPER! Every time I call, she is always so extremely pleasant, happy, professional, knowledgeable and caring! Becki truly cares about you and the problem you are calling about. She also has great follow-through skills. If she doesn't have an answer for you, she will check with the tech or someone who will have the answer and call back. She never forgets about you, and you never have to keep calling back trying to find answers. She is super-thorough! Her customer service skills are top-notch and superb. Thanks, Becki! I hope you are with McHales for a long, long time.
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By Babs C. on 09/21/17
We realized out hot water heater was leaking and immediately called McHales (around 10:30am). Upon calling we were assured they could help us out. By 4:30 we had a new hot water heater that was a reasonable rate. We can't thank them enough for all of the help and professionalism.

By Karen Ann M. on 07/25/17
Becky is AWESOME! She is and always has been extremely kind, patient, courteous and very customer-oriented. She has impeccable phone manners and is always cheerful. She also has integrity and great follow-through skills. She is a super representative of the McH...
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Becky is AWESOME! She is and always has been extremely kind, patient, courteous and very customer-oriented. She has impeccable phone manners and is always cheerful. She also has integrity and great follow-through skills. She is a super representative of the McHale's company. I was not asked to review Becky but felt she deserves recognition and kudos. She is certainly an asset to McHale's. Thanks, Becky, for all the times you have assisted me. You are definitely a Rockstar.
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By Tracey p. on 06/11/17
This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make ...
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This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make sure that the water got hot. They told me about your SSP plan. They covered their shoes and did the job with ni messes. They were kind to my dog. I was extremely pleased with my service. Will continue to use and recommend McHales Tracey piazza
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By Tracey p. on 06/11/17
This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make ...
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This is for Joe and Beau. They were fantastic! Explained everything to me in simple terms that I could understand and gave me options. The 3 of us decided on the best way to take care of the problems. They installed the new water heater today and waited to make sure that the water got hot. They told me about your SSP plan. They covered their shoes and did the job with ni messes. They were kind to my dog. I was extremely pleased with my service. Will continue to use and recommend McHales Tracey piazza
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By Marita P. on 05/15/17
Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely p...
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Working with McHale's was an excellent experience. From the field staff to the office staff - Paul, Doug, Mike, Ed, Ed, Beau & Becky - were a pleasure to work with. So professional and courteous. We're so happy with our new and beautiful bathroom! Will definitely plan to work with them in the future.
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By Barbara K. on 06/16/15
FOR SHEILA- I cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she f...
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FOR SHEILA- I cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she followed soon after and sent first available service engineer in 30 minutes. Her customer service skills are outstanding, her people skills are extraordinary, her kindness, compassion and understanding of the distress are beyond measure. What an amazing professional and a loving person! My highest respect and gratitude! cannot express my appreciation, it is beyond words. Sheila not only called back as soon as the office opened (I left a message over a weekend), she did her best to schedule the service as soon as she could. As we were without water for two days, she followed soon after and sent first available service engineer in 30 minutes. Her customer service skills are outstanding, her people skills are extraordinary, her kindness, compassion and understanding of the distress are beyond measure. What an amazing professional and a loving person! My highest respect and gratitude!
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By Randy D. on 05/15/15
My AC unit in the attic had leaked water through the ceiling. I called and Dave came that same day and reconnected the drain pipe, flushed out a clog, filled the refrigerant, and also corrected a few other issues that were incorrectly done on my unit. He was very ...
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My AC unit in the attic had leaked water through the ceiling. I called and Dave came that same day and reconnected the drain pipe, flushed out a clog, filled the refrigerant, and also corrected a few other issues that were incorrectly done on my unit. He was very knowledgeable in diagnosing the problem, which wasn't totally clear up front. A few days later Dan came to install a wet switch in the unit. Both were very professional and worked quickly, and explained everything to me so that I understood.
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By Jake Mac C. on 02/26/15
Becki was a life saver for me.

By dkwoodruff on 06/10/13
I knew when Jennifer said it would be Bobby coming out, my work would be done correctly. He was there within minutes. He greets me by first name (he has done work several times for me) and asks about specific family members. He is friendly and professional. After a...
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I knew when Jennifer said it would be Bobby coming out, my work would be done correctly. He was there within minutes. He greets me by first name (he has done work several times for me) and asks about specific family members. He is friendly and professional. After accessing the problem he presented me with a written estimate for the repair and also explained what the total might be if it was not repairable. The work turned out to be less than his estimate!! He cleaned up every tool and bit of mess that was made (not much). He used booties to protect my floor. I love dealing with McHales!!! And would gladly recommend them.
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By Bensalem, P. on 01/25/10
Christie was very helpful and knowledgeable
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