By Dale R. on 05/25/19
As you seen by our review, we were happy with the service and the technicians.

By Dale R. on 05/24/19
We have used McHale’s a number of times (Plumbing, Electrical) and today we had to replace our Air/Heating Unit. Andrew and Pat were very professional and helpful in giving us our options. They answered all of our questions and did not use any high-pressure durin...
(View More)
We have used McHale’s a number of times (Plumbing, Electrical) and today we had to replace our Air/Heating Unit. Andrew and Pat were very professional and helpful in giving us our options. They answered all of our questions and did not use any high-pressure during our selection process. Andrew and Dennis were the installers. They were on time...Professional...and worked straight through to get us some cool air. They answered any and all questions we had and made sure to cleaned up before leaving. Mchale’s also sent out a representative (Jenny) to make sure everything was going good and to answer any questions we had. Our Tech Ed. S was Professional, on Time, Polite, and did a Outstanding job. We were 100% satisfied with both McHales and our service tech Ed S. and would highly recommend them.
(View Less)

By WOODY THERESA K. on 05/24/19
Marty is a true professional. Our bathroom remodel project has been made less stressful having Marty as part of the construction crew assigned to our home. We are glad we chose McHales Plumbing for this renovation.

By Shari W. on 05/24/19
Andrew Carr is a Valuable Asset to your company as he sold us a unit that best suits our lives. Even though I pursued 3 Estimates, I knew after he was there that we would be using McHales. On Wednesday when the team showed up:Andrew, Dennis and Luis they were not...
(View More)
Andrew Carr is a Valuable Asset to your company as he sold us a unit that best suits our lives. Even though I pursued 3 Estimates, I knew after he was there that we would be using McHales. On Wednesday when the team showed up:Andrew, Dennis and Luis they were not only ready and raring to go, but explained everything throughout the process. They also had a sense of humor, which my husband and I appreciated. They were very personable and thorough and are a really nice guys. I would no only reccommend McHales, but I would strongly recommend this team. I also want to add that Patrick, a technician, came out the week before and showed me everything on the machine we had - which was 26 years old. I valued him as well for going above and beyond to let me know what I should look for with a new unit and getting up to proper codes.
(View Less)

By Hal L. on 05/23/19
Excellent response time. Gave us an estimate on the spot and scheduled the work quickly. When the guys came to do the job, they were professional & polite. From the estimate to the completion of the job, everyone wore protective shoe covers and kept the workspace c...
(View More)
Excellent response time. Gave us an estimate on the spot and scheduled the work quickly. When the guys came to do the job, they were professional & polite. From the estimate to the completion of the job, everyone wore protective shoe covers and kept the workspace clean. We would definitely use this company again & will recommend them to our friends.
(View Less)

By Shari W. on 05/23/19
WE are so Thankful and Appreciative of the team that came out to install our New AC Unit. Andrew Carr came out and did the estimates for us and went through the entire process so we knew what to expect. He was very patient in answering all of our questions and co...
(View More)
WE are so Thankful and Appreciative of the team that came out to install our New AC Unit. Andrew Carr came out and did the estimates for us and went through the entire process so we knew what to expect. He was very patient in answering all of our questions and concerns up front. We explained that we were seeking 3 estimates and we knew from his visit we were going to use McHales regardless. (all 3 came in about the same cost) Andrew explained the different machines that they offer and the waranties offered to figure out what the best was for our needs. Our AC Unit was 26 years old - so of course we wanted the best for our buck, and went with the Coleman Machine 16 seer. On Wednesday when the team showed up, it was Andrew, Dennis and Louis. I was extremely impressed that i received an email with a short BIO on who was coming to my house. They were there bright an early and ready to get started. We appreciated that they all had a sense of humor and my husband was teasing about putting the AC on first thing in the morning, when they just were getting started. All three worked very hard in conditions that were not very ideal, but they got the job done and were friendly and explained everything. We cannot say enough about them - except Thank you! Thank you McHales for Employing people who care about the consumer, and really care about their jobs.
(View Less)

By Joanne R. on 05/22/19
Appreciate Joel’s perservance in fixing our plumbing issue. nice having one toilet flush at a time.

By Beau W. on 05/22/19
I woke up to a completely clogged main sewer line on a Sunday and was able to schedule an appointment for first thing Monday morning through the answering service. Beau (yes, he has the same name as me) came out and attempted to snake the line as best as possible. ...
(View More)
I woke up to a completely clogged main sewer line on a Sunday and was able to schedule an appointment for first thing Monday morning through the answering service. Beau (yes, he has the same name as me) came out and attempted to snake the line as best as possible. After discovering the line was too far gone, they were able to give me a fair estimate on replacing my cast iron with PVC and installing a clean out outside. Austin, Kyle, and Marty showed up the next day at 8:30 sharp. They were able replace the clogged corroded lines and install a new toilet for me.
(View Less)

By Craig S. on 05/22/19
Explained details and thorough work performed.

By Dave C. on 05/21/19
I’m always impressed with the quality of people McHale’s sends over for our annual service and any repairs. Most recently Pat H. and Andrew C. spent a few days here tracking down a manufacturer’s defect and correcting the issues. The job was well done, and th...
(View More)
I’m always impressed with the quality of people McHale’s sends over for our annual service and any repairs. Most recently Pat H. and Andrew C. spent a few days here tracking down a manufacturer’s defect and correcting the issues. The job was well done, and they explained every step of the process. This is the consistent, transparent service we have come to expect from McHale’s. And the quality is why we recommend them to anyone wants the same professional treatment.
(View Less)

By Naveed G. on 05/21/19
Mchale's was great. They were polite on the phone and punctual. Marty, came out to diagnose the issue. Did a lot of testing before he let me know what the problem was. He also had the electricians, Ed and Kyle, come out to test the panel and electric before letting...
(View More)
Mchale's was great. They were polite on the phone and punctual. Marty, came out to diagnose the issue. Did a lot of testing before he let me know what the problem was. He also had the electricians, Ed and Kyle, come out to test the panel and electric before letting me know it was the well pump. The three were very professional, knowledgeable, and friendly. Marty and the crew were able to change out the well pump and control box within a couple of hours. I don't know how he was able to coordinate the arrival of some many trucks at one time but the team had the well system up and running within no time. I would definitely use Mchales again and would highly recommend them to others.
(View Less)

By Deb B. on 05/17/19
MARK IS A ROCKSTAR! Mchales was quick to respond, Mark was thorough and even sent pictures with his explanation of the problem. He was great!

By Kathleen R. on 05/17/19
From my initial call with Claire, to having Dennis, Kyle, and John make my repairs as requested, it was a great experience to work with the McHales Team! Keep up the good work!

By James G. on 05/15/19
Excellent work! I had my sewer back on me, Joel explained the situation came out the next day and had it fixed in one day. Price was reasonable and they were very professional during the entire process.

By Kylene M. on 05/15/19
Mark was super helpful and personable. He gave lots of options and information.

By Kylene M. on 05/15/19
Mark was super helpful and personable. He gave lots of options and information.

By Ymla L. on 05/14/19
Ed S. and Kyle R. dispatched to my house for the electrical problems I had, they were both very kind and friendly. Even though this was my first time using McHales services they made me feel so comfortable it's like I've known them before. They explained everything...
(View More)
Ed S. and Kyle R. dispatched to my house for the electrical problems I had, they were both very kind and friendly. Even though this was my first time using McHales services they made me feel so comfortable it's like I've known them before. They explained everything to me in words I call understand, they were very patient. I will definitely use McHales services again if I ever in need of their services again, I'm a very happy customer
(View Less)

By TIMOTHY D. on 05/14/19
Mark came in and did a great job. He fixed our pipes and sink in less than an hour

By Jackie h. on 05/14/19
Pat was on time, very professional yet friendly. He explained what I needed in terms I could well understand and gave me options to remediate the situation.

By Ymla L. on 05/13/19
I had a couple of electrical problems at my house, I called McHales and they dispatch Ed. S and Kyle R. to my house. They came explained everything to me in words I can understand, they were professional, kind, and friendly and made everything look so easy. I will ...
(View More)
I had a couple of electrical problems at my house, I called McHales and they dispatch Ed. S and Kyle R. to my house. They came explained everything to me in words I can understand, they were professional, kind, and friendly and made everything look so easy. I will definitely use them again in the future great job, very happy customer
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

Select any employee to see all their reviews.

Tim M
26 Years
Rating:
(29 total reviews)
Andrew C
Rating:
(28 total reviews)
Pat H
Rating:
(22 total reviews)
Austin D
Rating:
(20 total reviews)
Joel D
Rating:
(19 total reviews)
Harry P
20 Years
Rating:
(18 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?

Customer service is always a top priority at McHales Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
Beau R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
87 total reviews
Beau is an experienced plumber with over 10 years in the field. He is OSHA competent person and OSHA 30 as well as Nexstar Certified. He specializes in drain cleaning, water treatment and tankless water heaters. In his spare time, you can find him with his family or fishing on his boat at Penn Warner. He is also a New York Jets fan, so please be kind.
By Steven s. on 11/21/17

By Kevin L. on 11/17/17
We have had McHale's out three times now for various plumbing issues. Each time they have been professional and helpful.

By Cathy O. on 11/15/17
You guys were great! I truly thought we would be without our bathroom for a long time! Your guys had our sewer line jackhammered, replaced and cemented in inn 2 1/2 days. And that meant going through about 35 to 40 ft of concrete floor and a patio. I would recommen...
(View More)
You guys were great! I truly thought we would be without our bathroom for a long time! Your guys had our sewer line jackhammered, replaced and cemented in inn 2 1/2 days. And that meant going through about 35 to 40 ft of concrete floor and a patio. I would recommend your company to everyone!
(View Less)

By Cathy O. on 11/15/17
I would recommend McHales in a heartbeat! Our sewer decided to back up on a Sunday. We called McHales and they had a man at our house in an hour. He was polite, professional and thorough. He diagnosed the problem and had a plan set up to fix it. The job turned out...
(View More)
I would recommend McHales in a heartbeat! Our sewer decided to back up on a Sunday. We called McHales and they had a man at our house in an hour. He was polite, professional and thorough. He diagnosed the problem and had a plan set up to fix it. The job turned out to be a big one, the entire sewer line needed to be replaced. The guys from McHales were out for three days, working long hours, in the coldest days so far this year. The were funny, professional and polite. They kept things as neat as they could, considering they had to jackhammer up a good part of the house, and they cleaned up nicely afterwards. I would like to give recognition to Nick, Beau, Connor and Chris for all of their hard work. Thank you all so much!
(View Less)

By Cathy O. on 11/15/17
I think if I could rate them 10 stars, I would! Nick, Beau, Connor and Chris, you guys are the best. Thank you for getting our sewer line replaced and our bathroom up and running again. The service was prompt, professional and done well. And the gentlemen were poli...
(View More)
I think if I could rate them 10 stars, I would! Nick, Beau, Connor and Chris, you guys are the best. Thank you for getting our sewer line replaced and our bathroom up and running again. The service was prompt, professional and done well. And the gentlemen were polite, personable and great workers overall. I would definately recommend McHales to anyone who has plumbing needs!!!
(View Less)

By Diane S. on 10/13/17
McHale's: plumbers are professional, trustworthy, experienced and reliable. I would definitely recommend using them!

By Colin R. on 09/19/17
Good plumbing service. Initial quote was a bit pricey, however Beau negotiated a few different price options for us to work with, and gave me some tips on part of the job that I decided to do myself and save some money in the future. When all was said and done, I...
(View More)
Good plumbing service. Initial quote was a bit pricey, however Beau negotiated a few different price options for us to work with, and gave me some tips on part of the job that I decided to do myself and save some money in the future. When all was said and done, I paid $437 for a shutoff valve installation and drain cleaning for about an hour's worth of work. Was it worth it? That's subjective. Beau was friendly, clean and completed the work quickly. In the future I'll be buying the equipment and snaking my own drains.
(View Less)

By Arlene G. on 09/17/17
Beau,Joe, and Nick were at my home for 2 days to replace my well. They ran into unforeseen problems with the well, and worked tirelessly into the evening to install the new one. Hats off to them for their perserverence to install my well. I have used McHales for ot...
(View More)
Beau,Joe, and Nick were at my home for 2 days to replace my well. They ran into unforeseen problems with the well, and worked tirelessly into the evening to install the new one. Hats off to them for their perserverence to install my well. I have used McHales for other plumbing issues in my home and would call them again
(View Less)

By Kellyann P. on 09/11/17
Beau and Connor repaired our drain pipes. They were very professional ,knowledgable informative and great dispositions. I would highly recommend McHales inc to my family and friends.

By Greg m. on 09/01/17
(no comment)

By Melissa T. on 09/01/17
Beau was great---he provided excellent service, was fair, friendly worked hard and communicated well. We are very happy with his work.

By Melissa T. on 08/28/17
We had very little water pressure and I called McHales to give us an estimate. It turned out we had a tree root that broke our well line and our well tank needed to be replaced. Beau was amazing to work with. He made recommendations for our repair and helped us ma...
(View More)
We had very little water pressure and I called McHales to give us an estimate. It turned out we had a tree root that broke our well line and our well tank needed to be replaced. Beau was amazing to work with. He made recommendations for our repair and helped us make the best decision for our situation. He worked a 12 hour day the first day, updating me as needed. His team (Nick, Denny, Joe and Marty) were great and got the job done. Beau continually checked in with me and made sure I was happy with his work. A few days after the job was completed we had no hot water. I called McHales and Beau brought an electrician, Ed, in on the job. He and Ed solved our electrical issue, repaired it at no extra cost, and got us up and running again. A HUGE thank you to Beau and his team for doing an amazing job. This is our 3rd time using McHales and it won't be our last.
(View Less)

By Jeff B. on 08/20/17
Beau and Denny were awesome. Came out on a Saturday. Replaced 3 toilets. The were friendly and clean. Toilets all work great! Beau was so kind to our nephew w/ autism. Our nephew was extremely intrigued by what they were doing. Beau was very patient and kind with h...
(View More)
Beau and Denny were awesome. Came out on a Saturday. Replaced 3 toilets. The were friendly and clean. Toilets all work great! Beau was so kind to our nephew w/ autism. Our nephew was extremely intrigued by what they were doing. Beau was very patient and kind with him. Would definitely recommend them and we would call on them again.
(View Less)

By David M. on 08/01/17
Beau was extremely professional and helpful! He got the job done and cleaned up after himself. He was courteous and respectful. I would definitely recommend McHales to friends and family.

By David M. on 07/31/17
Beau from McHales Inc. did a great job with our clogged sink and was very professional. I would recommend McHales to my family and friends!

By Steve P. on 07/26/17
On time , professional , and completed work in a timely manner . Will use McHales again for our plumbing needs !

By Paula D. on 07/26/17
Our back up sump was leaking and needed to be replaced. McHales sent their plumber, Beau out to complete the work. He was clear, concise and knowledgeable. His disposition gave me assurance that his recommendations were trustworthy. We thought the price was fair fo...
(View More)
Our back up sump was leaking and needed to be replaced. McHales sent their plumber, Beau out to complete the work. He was clear, concise and knowledgeable. His disposition gave me assurance that his recommendations were trustworthy. We thought the price was fair for the work that was completed. We will use McHales in the future and we will definitely request Beau!
(View Less)

By Steve P. on 07/26/17
Beau was excellent and very professional ! Definitely choose McHales in the future !

By Paula D. on 07/25/17
Beau and Conner were excellent! I could tell Beau had a lot of experience and he knew is "stuff". He was so helpful! Beau explained my options and gave me the different costs. I didn't feel pressured and I trusted his opinion. I feel good about my decision. They a...
(View More)
Beau and Conner were excellent! I could tell Beau had a lot of experience and he knew is "stuff". He was so helpful! Beau explained my options and gave me the different costs. I didn't feel pressured and I trusted his opinion. I feel good about my decision. They arrived on time, did the job quickly, and cleaned up after themselves. I will definitely use McHales again and will definitely ask for Beau or Conner. Thanks so much.
(View Less)

By Mike on 07/05/17
Beau was out to us very fast. He was very professional and courteous. Took care of the problem,was fast neat and cleaned up when done. I highly recommend McHales.They were very professional from the minute they answered the phone til the job was done.
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.