By Tom D. on 06/14/19
Mark did an outstanding job and is a real credit to McHales

By Paula N. on 06/13/19
Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforw...
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Mark came to diagnose a problem and I feared the worst. While I needed a repair he was considerate, explained my options and told me how he’d problem could be resolved at the least expensive price. Clearly he could have done otherwise but was honest, straightforward and hardworking. He got my main drain working and scheduled the additional work for the following day, knowing the problem was both inconvenient and pressing. Mark returned to assist Marty and walked me through each step of the process and repair. Mark did more work than the average company would have ever done and was courteous and personable. He represented McHales professionally and positively. Call McHales and ask for Mark. You’ll not be disappointed. BTW Tim McHale is the consummate professional. Called me back when a more convenient opening became available. Took care of everything! Isn’t nice to not have to chase a vendor to perform work for you?!
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By Paula N. on 06/13/19
Marty was professional, polite and personable. He worked tirelessly, resolved my problem, explained things, did extra careful and considerate work and cleaned up thoroughly afterward! Does it get any better than that? Ie MCHALES, no need to look further!

By Tara M. on 06/10/19
McHale's exemplifies professionalism. I felt 100% confidence that everything was being done completely and correctly. Thank you for that!

By Tara M. on 06/10/19
Beau and the crew did a fantastic job on my home... and kept me calm and sane through the process! Shout out also to Jim, Austin, Dave, Steve, Jenny, Tim and Lorraine and anyone I might have missed. Feels like the whole McHale's family personally solved all my wa...
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Beau and the crew did a fantastic job on my home... and kept me calm and sane through the process! Shout out also to Jim, Austin, Dave, Steve, Jenny, Tim and Lorraine and anyone I might have missed. Feels like the whole McHale's family personally solved all my water woes. Thanks guys!
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By Josh M. on 06/08/19
McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer servic...
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McHale’s has made a customer for life. After a slight misunderstanding with scheduling, I spoke with Claire who was able to get a plumber out to me within hours even though they were fully booked for the day. I was really impressed with Claire’s customer service focus and professionalism. Mark arrived onsite and was incredibly helpful in providing honest suggestions for various options. He was quick, efficient, and thorough in getting a water line set up for our new refrigerator. He was a pleasure to work with, very friendly and easygoing.
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By Janice C. on 06/05/19
Since I had a great experience with McHale's for an electrical problem, I called them again for a heating unit issue. The HVAC tech, Pat, was great! He assessed the problem and gave me 4 or 5 options. He thoroughly explained each option and offered his opinion as...
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Since I had a great experience with McHale's for an electrical problem, I called them again for a heating unit issue. The HVAC tech, Pat, was great! He assessed the problem and gave me 4 or 5 options. He thoroughly explained each option and offered his opinion as to what he thought would be the best. And it was not the most expensive option. I asked many questions and he took the time to sit with me and answer every one. I need plumbing repairs done in my house, I will certainly call them for this too!
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By Carl W. on 06/05/19
We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s s...
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We recently purchased a new washing machine and dryer from a big box store. Delivery was made on 6/3/2019 with normal installation by delivery/install personal. While there were issues with the install segment, the show stopper was the back up from the washer’s standpipe. It was obvious that the situation required qualified plumbing assistance and a call went to McHales. This afternoon, Mark came to our home. He was professional and reviewed the situation that could be involved in the standpipe blockage. He explained the difference in plumbing vs drain opening and engaged in “snaking” the blockage. He was painstaking in his efforts and kept us informed on progress. His efforts resulted in successfully opening the pipe. He also explained possible future challenges that may require remedial action. He completed and tested a number of cycles to insure operations and hookup. He was respectful of our home and cleaned up at the work site. His competency was a key note in the future use of this firm for our plumbing needs.
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By Mark G. on 06/04/19
A shout out to Vince, Ed S, Kyle, Joel, Zeus and Marty for a great job renovating our bathroom. Always friendly and professional.

By Mark G. on 06/04/19
No comments

By Pat G. on 06/04/19
No comments

By Wendy H. on 06/04/19
Excellent service! Would recommend to everyone I know. Can't say enough.

By Wendy H. on 06/04/19
This is the first time I used McHale's. I was very happy with the service I received. The where very courteous and professional. I would recommend McHale's to everyone I know. The time from making the call to having service was impressive. Thank you for such great service!

By Mike M. on 06/03/19
Ed S. solved my electrical problems expertly and economically.

By Joanne H. on 06/03/19
Mark was polite pleasant and able to repair the leak quickly

By William F. on 05/31/19
I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. ...
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I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. I had a septic system replaced and it involved McHales digging up my backyard, 1 bedroom, and my guest bathroom. The concrete wasn't saw cut, which led to a bunch of chipping and the concrete guys added too much water to the mix, so the concrete hadn't cured correctly after 4 days and it continues to break down and shed. On top of this the dirt was undermined from my slab, which tends to be hard to tamp and i fear it will lead to foundation cracks in the future. I had expected for McHales to top cut the yard and then use their machines, to deal less damage to the yard, which would have taken little extra time, but that wasn't the case. Finally, the floor and wall protection put down didnt cover everything, so my threshold is destroyed in my bathroom, which was outside the dig area and my trim was gauged up pretty bad. These items are less concerning, but just added to my frustration. I would like to again complement my service pro on how responsive and courteous he was during the process. i just had hoped that the outcome wouldn't have turned out this way. I dont think this should reflect poorly on Jesus.
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By Cliff H. on 05/30/19
no comment

By Sean R. on 05/29/19
John and Kenny were incredibly professional. I would request them for any job. John went the extra mile and offered his cell phone in case we had concerns/questions before during and after the job. We took him up on his offer and he was more than happy to answer o...
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John and Kenny were incredibly professional. I would request them for any job. John went the extra mile and offered his cell phone in case we had concerns/questions before during and after the job. We took him up on his offer and he was more than happy to answer our many obscure/neurotic questions and concerns.
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By Edgar R. on 05/28/19
I called mchale’s to have a water heater install in my house John B did an awesome job not only with the installation, he noticed an electrical problem with my breaker panel, they came next morning to address the issue, Ed and Kyle thank you so much for the tre...
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I called mchale’s to have a water heater install in my house John B did an awesome job not only with the installation, he noticed an electrical problem with my breaker panel, they came next morning to address the issue, Ed and Kyle thank you so much for the tremendous job you did replacing my breaker panel, once again thanks Ed for the awesome job you gave us peace of mind! I will definitely Use them again!!!
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By Sean R. on 05/27/19
McHales impressed us from beginning to end. We had a terrible smell in the house and John did a thorough inspection of our plumbing to address all potential problems. John and Kenny replaced our sink drain leading to the sewer pipe which that had deteriorated and h...
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McHales impressed us from beginning to end. We had a terrible smell in the house and John did a thorough inspection of our plumbing to address all potential problems. John and Kenny replaced our sink drain leading to the sewer pipe which that had deteriorated and had flooded our crawl space with sludge, for an unknown amount of time. They did absolutely outstanding work and John went the extra mile in answering our questions before and after the job was done. He also noticed our vent pipe in the attic wasn’t sealed properly, which was missed at our initial home inspection, and fixed that as well. We would and will use McHale’s again in a heartbeat. They also sent a picture of who’s coming to your house along with a short bio. The entire experience was painless and very professional. Thank you McHales!
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Select any employee to see all their reviews.

JESUS
6 Years
Rating:
(60 total reviews)
Kyle R
Rating:
(59 total reviews)
Mike M
19 Years
Rating:
(43 total reviews)
Doug M
30 Years
Rating:
(42 total reviews)
Connor
Rating:
(42 total reviews)
Michael S
Rating:
(36 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at McHales Inc.. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Beau R has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
87 total reviews
Beau is an experienced plumber with over 10 years in the field. He is OSHA competent person and OSHA 30 as well as Nexstar Certified. He specializes in drain cleaning, water treatment and tankless water heaters. In his spare time, you can find him with his family or fishing on his boat at Penn Warner. He is also a New York Jets fan, so please be kind.
By Gail J M. on 10/19/18
Beau and Ryan just finished repairing my hot water heater and did a very professional and thorough job. I will recommend these men and your company to my friends.

By Lynn M. on 10/09/18
McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick...
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McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick, Beau, Connor and Austin fixed the problem within 3 days. They showed up on time, worked for hours in our tiny crawl space, and left everything clean when the job was complete! The guys were even great with my very curious 4 year old who asked a million questions and Austin entertained my dogs who had to be kept locked outside while the work was going on. They all went above and beyond for us!! These guys are absolutely fantastic and we highly recommend them!!!!
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By Lynn M. on 10/09/18
McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick...
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McHales is fantastic! We’ve used them for many different issues in our home since we moved in 2 years ago. They always come out quickly and are always very professional, polite and very helpful. Most recently we had an emergent issue with our well/well pump. Nick, Beau, Connor and Austin fixed the problem within 3 days. They showed up on time, worked for hours in our tiny crawl space, and left everything clean when the job was complete! The guys were even great with my very curious 4 year old who asked a million questions and Austin entertained my dogs who had to be kept locked outside while the work was going on. They all went above and beyond for us!! These guys are absolutely fantastic and we highly recommend them!!!!
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By Tory T. on 09/28/18
Beau and his team ( Connor and Austin to name a few) provided my family with incredible service during our plumbing disaster. They were respectful to our house, our small children and even our dog. Beau took the time to explain everything to us and always answered ...
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Beau and his team ( Connor and Austin to name a few) provided my family with incredible service during our plumbing disaster. They were respectful to our house, our small children and even our dog. Beau took the time to explain everything to us and always answered all of our questions. I highly reccomend Mchales to anyone who needs a top notch plumbing team! You won’t be dissapointed.
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By Jacqueline T. on 09/21/18
Knowledgeable and professional. Detailed with information.

By Cynthia W. on 09/08/18
McHales service reps Bo & Austin were the most professional, kindest, understanding to my situation at my home. They're knowledge is impeccable & paid direct attention to detail. Your company is quite blessed to have such great individuals working for them. I will ...
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McHales service reps Bo & Austin were the most professional, kindest, understanding to my situation at my home. They're knowledge is impeccable & paid direct attention to detail. Your company is quite blessed to have such great individuals working for them. I will use your company always now. Thx so much, Cynthia W
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By EILEEN T. on 08/01/18
Called McHales to address a few plumbing needs The major one was the 2 up.stairs sinks were backing up and one ran up into the other. This problem had been worsening over several years. I had another plumbing company "fix' this issue a few years ago but it was NEVE...
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Called McHales to address a few plumbing needs The major one was the 2 up.stairs sinks were backing up and one ran up into the other. This problem had been worsening over several years. I had another plumbing company "fix' this issue a few years ago but it was NEVER resolved. When the team from McHales came out the first day it was decided the resolution would be resolved by rerouting the water and sewer line trap. It meant a second day with more technicians digging 6 feet down The team Nick, Beau, Jesus and Collin were great! They kept me in the loop through the whole process and were very professional. Highly recommend this team of technicians and McHale's
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By Robin V. on 07/26/18
Beau was a true professional and the entire team did a wonderful job. Extremely professional and kept me informed every step of the way. I highly recommend McHales for all your plumbing needs.

By Deanna S. on 06/11/18
I called the office around 10 AM for a clogged kitchen sink and someone was at my house by 1 PM. The plumber, Beau, was very professional and got the job done! Thank you! Never thought I'd be so happy to be able to do dishes again!

By Mark A. on 06/08/18
Beau showed up to scope the line and explained the fact that the cast iron line had disintegrated on the bottom and needed to be replaced. He showed us the scope picture and explained everything in detail about what needed to be done. His demeanor was very professi...
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Beau showed up to scope the line and explained the fact that the cast iron line had disintegrated on the bottom and needed to be replaced. He showed us the scope picture and explained everything in detail about what needed to be done. His demeanor was very professional and confident. He and his team (Nick/Austin) showed up 2 days later, as he said they would, and installed the new line, with minimal impact on our living situation. I am very happy with the job they have done and would recommend them to anyone.
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By Al H. on 05/17/18
Beau and Jumani were great, they were very informative about what was wrong and how they can fix our problem. They even carried in grocery's for my wife. Would highly recommend McHales.

By Al H. on 05/17/18
Beau and Jumani were great, they were very informative about what was wrong and how they can fix our problem. They even carried in grocery's for my wife. Would highly recommend McHales.

By Patrick M. on 04/12/18
Dealing with this company was a pleasure from start to finish. The office workers who handled my calls were very courteous and efficient. The e-mail notice they sent me with a photo of the technician prior to his arrival was a nice touch, along with the phone call...
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Dealing with this company was a pleasure from start to finish. The office workers who handled my calls were very courteous and efficient. The e-mail notice they sent me with a photo of the technician prior to his arrival was a nice touch, along with the phone call. The service specialist's name was Beau and he brought two assistants with him, Matt and Mark. These guys are absolute professionals. They replaced my aging sump pump and obsolete battery back-up system with a stronger, higher quality pump and a home-guard back-up system that uses my house water pressure to power a pump eliminating the need for a battery. What a great job they did. Total pros. Would definitely use them again.
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By Patrick M. on 04/10/18
Dealing with this company was a pleasure from start to finish. The office workers who handled my calls were very courteous and efficient. The e-mail notice they sent me with a photo of the technician prior to his arrival was a nice touch, along with the phone call...
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Dealing with this company was a pleasure from start to finish. The office workers who handled my calls were very courteous and efficient. The e-mail notice they sent me with a photo of the technician prior to his arrival was a nice touch, along with the phone call. The service specialist's name was Beau and he brought two assistants with him, Matt and Mark. These guys are absolute professionals. They replaced my aging sump pump and obsolete battery back-up system with a stronger, higher quality pump and a home-guard back-up system that uses my house water pressure to power a pump eliminating the need for a battery. What a great job they did. Total pros. Would definitely use them again.
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By Jen P. on 03/30/18
Respectful, hardworking and efficient team that responded to what we originally thought to just be a clogged sewer line, however become much more. Stayed until things were completed and were very professional throughout the entire process. Would definitely recommend.

By Jen P. on 03/20/18
Called for what we thought was just a clogged sewer line, from when I called to request a service visit the tech on the phone was very nice. Our service team Beau, Mack, Nick and Mark did a great job, were always polite and respectful and cared about what they were...
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Called for what we thought was just a clogged sewer line, from when I called to request a service visit the tech on the phone was very nice. Our service team Beau, Mack, Nick and Mark did a great job, were always polite and respectful and cared about what they were doing. The job turned into way more than just a clean out service call and Beau was accommodating, reassuring, and explained and showed us where the problems were in our sewer line. We were assured that they could complete the job, we needed to have anew sewer line installed, and the team got the job done in just a day, which was amazing. I would definitely recommend them, and am grateful that I called McHales for service.
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By Ginny T. on 02/28/18
Beau and the entire crew were extremely professional and wonderful to work with. Would highly recommend.

By Ginny and Bob T. on 02/09/18
We contacted McHales about what we thought was a plumbing problem. I t turned out to be a major sewer line problem that entailed the digging up of our front walk ,patio and into our laundry room and powder room. Beau R and his fellow technicians spent numerous days...
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We contacted McHales about what we thought was a plumbing problem. I t turned out to be a major sewer line problem that entailed the digging up of our front walk ,patio and into our laundry room and powder room. Beau R and his fellow technicians spent numerous days at our house. We can't express what an amazing job they did. Not only were they professional, extremely polite and thorough, they helped make a very unpleasant experience more than tolerable. Thank you Beau!! Great job! Also to Kyle, Chris and Matt!
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By Jared T. on 01/22/18
Very responsive, friendly and competent. Great combination and will definitely use them again.

By Kay on 12/14/17
We had some renovations done to our bathrooms and it turned out beautiful. Beau, Connor and Sam were very professional and respectful. They did a great job on the cabinets, mirrors, lighting and plumbing. Would definitely recommend!
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