By Ktherine Meske - Brittny Springs A. on 09/17/19
Prompt, friendly, and was able to identify and fix issue

By Sue W. on 09/13/19
I was very pleased with the work crew sent out to fix my waterline leak. Right away I felt confident in their ability to handle the job. Leaks are bad, but I felt good about having the right people for the job.

By Sue W. on 09/12/19
These guys were great. After I found a water leak in my front yard. American Water came out and through them McHales answered the call after 2 other plumbers couldn’t fulfill the dispatch. Marty came out same day, understood the situation, and proceeded to coordi...
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These guys were great. After I found a water leak in my front yard. American Water came out and through them McHales answered the call after 2 other plumbers couldn’t fulfill the dispatch. Marty came out same day, understood the situation, and proceeded to coordinated people needed for leak detection, utilities for digging, and inspections. It’s a process, but I felt like I got white glove treatment. I live in Rose Hollow, and like many condo neighborhoods in the area, our utilities are kinda too close together to use machinery safely. Access to the leak had to be dug out by hand. Marty, Kenny, and Jim brought plywood and tarps to protect the surrounding area, carefully dug up the grass, and dug at least 5’ down to make the repair. Turned out the whole repair was covered under my AWR insurance. I was so relieved Marty handled all the people, approvals and dispatches, and that McHales billed AWR directly - no paperwork or phone calls! Marty has a great personality and a good way of explaining things that made me feel confident from the get go. Because my water had to be turned off, he made me feel he was doing everything possible to line things up to get my water back on. I was very satisfied with the job they did.
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By Patrick K. on 09/12/19
Hired McHales for several plumbing issues in my home. Mark K performed the work in a professional and timely manner. Couldn't be happier with the results! Definitely will call McHales in the future.

By Denise D. on 09/11/19
Marty, Kenny and Nick were kind, courteous and determined to fix my leak, no matter what it took... Those men deserve a raise for sure!

By Denise D. on 09/11/19
Marty, Kenny and Nick are my guardian angels! After dealing with an outside pipe leak for two weeks and two previous plumbers, they arrived this morning ready to work. After a tough morning of digging wet, heavy dirt and a call to a second line company,(the first...
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Marty, Kenny and Nick are my guardian angels! After dealing with an outside pipe leak for two weeks and two previous plumbers, they arrived this morning ready to work. After a tough morning of digging wet, heavy dirt and a call to a second line company,(the first line company was off by 6ft.!) the leak was found and fixed! Thank you to Marty, Kenny and Nick for your determination in fixing this leak TODAY! McHale's is my plumber for LIFE! One, very HAPPY customer for sure!!
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By Elaine P. on 09/03/19
I've used McHale's quite a few times and I've always been very pleased with their work. Most recently we received a quote for a sewer line from a very popular plumbing company which I thought was high. We had McHale's out and their price was less than half of the p...
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I've used McHale's quite a few times and I've always been very pleased with their work. Most recently we received a quote for a sewer line from a very popular plumbing company which I thought was high. We had McHale's out and their price was less than half of the previous estimate. They were able to do the job quickly and were very easy to work with.
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By Brad B. on 08/30/19
On time, competent, helpful and customer friendly. I couldn't have asked for better.

By Brad B. on 08/30/19
No comment

By Brad B. on 08/30/19
No comment

By Rhet L. on 08/28/19
I called out McHale's for a AC issue and was very pleased with the service. Pat H. Was polite, informed and resolved my issue. He even put shoe covers on when he came in! I would definitely call again for any issues in the future.

By Minkyung R. on 08/28/19
Kyle did a great job! I really appreciate it.

By Douglas Kathy B. on 08/26/19
You have completed three jobs recently within 4 months and all have pleased us: new sewer pipe to street; new gas furnace and A/C unit and Bathroom redesign and upgrade, for a price of about $43,000. Thank goodness we could afford the repairs and upgrades. This is...
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You have completed three jobs recently within 4 months and all have pleased us: new sewer pipe to street; new gas furnace and A/C unit and Bathroom redesign and upgrade, for a price of about $43,000. Thank goodness we could afford the repairs and upgrades. This is the largest repair/Upgrade in our 40 some years at this address. You did a masterful and professional job. We recommend you to friends and acquaintances without reservations.
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By Douglas Kathy B. on 08/26/19
You did a professional and wonderful job. We love the design, colors and fixtures. Your help in design was "4 aces". And the installed craftsman so encouraging and perfect from a contractor!! Doug B.

By Sally P. on 08/23/19
Mark did a great job, was helpful and informative.

By Michael & Meredith S. on 08/22/19
My A/C stopped working in the middle of a heat wave. They got here within 3 1/2 hours of our first phone call. Pat was very knowledgeable and very patient (he answered every question). His diagnosis of the problem was spot on but he stayed to make sure the system w...
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My A/C stopped working in the middle of a heat wave. They got here within 3 1/2 hours of our first phone call. Pat was very knowledgeable and very patient (he answered every question). His diagnosis of the problem was spot on but he stayed to make sure the system would reset itself after he replaced a part. We are very grateful.
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By Roseann on 08/22/19
Mark K and Kevin did a great job!

By Kathy M. on 08/21/19
Luis has been part of the team from McHales who are adding a bathroom to our home. Luis added all the needed electrical. He was thorough, informative and respectful. I would welcome him along with the McHales team back to my home for future projects.

By Ronald S. on 08/21/19
Kyle R. did a great job. He clearly explained the options and then executed the selected option quickly and expertly. He was very careful of our home and took care to clean up as he went. Great Job!!

By Roseann on 08/21/19
Mark K and Kevin did a wonderful job! I love my new bathroom! Thank You McHales!
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Select any employee to see all their reviews.

Mark K
29 Years
Rating:
393 total reviews!
Ed S
12 Years
Rating:
244 total reviews!
Becki
Customer Service Rep.
19 Years
Rating:
(15 total reviews)
John B
22 Years
Rating:
(144 total reviews)
Marty G
23 Years
Rating:
(140 total reviews)
Beau R
10 Years
Rating:
(90 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Alex-E has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
16 total reviews
By Bruce and Sallie L. on 03/07/19
Marty is a very special, talented person with an excellent knowledge of how to install complex plumbing.

By K M. on 01/16/19
McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very p...
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McHale's did an outstanding job remodeling our bathroom. Starting with Doug M. helping with the design, our project manager Mike M. and his team Ed L., Alex E., John B., Joel D., Connor G., Austin D., Jenny were taking care of all aspects of the remodel in a very professional way. The project was completed as planned without any issue. We are already thinking about our next project and will definitely work with McHale's again.
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By Anonymous on 12/29/18
Fix pipe leak in garage Once we detected a leak in our garage ceiling from the bathroom above, we contacted McHales right away. We knew from prior experience that they are responsive, reliable and quick. Doug M. referred us right away to the right co-worker. We wo...
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Fix pipe leak in garage Once we detected a leak in our garage ceiling from the bathroom above, we contacted McHales right away. We knew from prior experience that they are responsive, reliable and quick. Doug M. referred us right away to the right co-worker. We worked with John B. right away who assessed the damage, advised how to prevent further damage and coordinated repair the next day. Alex E. the next day fixed the leak and repaired the garage ceiling. It now looks as if there was never a leak. Great job! Thanks to all :).
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By Gary S. on 09/22/18
Mike Miller, Ed L, Alex and John Boli did a fantastic job renovating our bathroom. From start to finish, they kept us informed and alerted us if any issues arose. We made some minor modifications and they addressed them without hesitation. I would recommend this cr...
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Mike Miller, Ed L, Alex and John Boli did a fantastic job renovating our bathroom. From start to finish, they kept us informed and alerted us if any issues arose. We made some minor modifications and they addressed them without hesitation. I would recommend this crew and company for any bathroom remodeling projects.
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By Susan H. on 08/03/18
Anytime we have an issue with anything in our house, we always call McHale's. They respond quickly, and the technicians are knowledgeable, professional, and courteous. The technicians walk you through everything you need to know about your issue without patronizi...
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Anytime we have an issue with anything in our house, we always call McHale's. They respond quickly, and the technicians are knowledgeable, professional, and courteous. The technicians walk you through everything you need to know about your issue without patronizing or "mansplaining." They patiently answer your questions, and they see to it that the job is completed to your satisfaction (they also say not to hesitate to call if something comes up after they leave). I also like that the office sends you an email with the technician's information (and photo) so you know whom to expect at your door. I always recommend McHale's to anybody willing to listen. McHale's, keep up the great work and competitive pricing!
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By Susan H. on 08/03/18
Alex has been out to our house a few times now (for different jobs), and, each time, he calls to let me know when he'll be arriving. He has patiently explained the work he will do as well as explaining what he did upon completion of the job. Alex is professional,...
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Alex has been out to our house a few times now (for different jobs), and, each time, he calls to let me know when he'll be arriving. He has patiently explained the work he will do as well as explaining what he did upon completion of the job. Alex is professional, knowledgeable, and courteous. He has worked with us to make sure we are financially comfortable with the job he will perform. Alex makes sure we are satisfied with the job he did (we always are!), and he says not to hesitate should something arise after he leaves. He is a top-notch technician, and McHale's is fortunate to employ him. Keep up the great work and competitive pricing, McHale's!
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By Sherwood T. on 06/22/18
We recently had our bathroom completely renovated and found the McHale crew assigned to us to be polite, courteous and thoughtful to our needs and home. They were wonderful with timeliness and always left at the end of each day with everything organized and clean. ...
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We recently had our bathroom completely renovated and found the McHale crew assigned to us to be polite, courteous and thoughtful to our needs and home. They were wonderful with timeliness and always left at the end of each day with everything organized and clean. We are thrilled with the end result. A big shout out to this "A" team: Mike Miller (project coord.) & Ed LaBarc (proj. assistant) , Jesus (plumber), Alex (electrician) and Doug (designer). We are happy with our re-model!! A big thanks, McHales!!
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By Frank Joanne F. on 03/21/18
Alex was very quick with his work and efficient. A very pleasant person who answered our questions when asked. Would recommend his work for sure.

By Ralph and Leslie F. on 02/10/18
They were great to work with, from Tim to Doug, Mike, Ed, Marty and Alex. I would highly recommend McHales.

By Ralph and Leslie F. on 02/09/18
This project had 3 parts, we wanted someone to be able to meet that requirement. McHales did that. From the start they all were very professional. They keep us informed on all aspect of the project. Yes, it was a major overhaul of the 1960 master bathroom. We wante...
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This project had 3 parts, we wanted someone to be able to meet that requirement. McHales did that. From the start they all were very professional. They keep us informed on all aspect of the project. Yes, it was a major overhaul of the 1960 master bathroom. We wanted more light and Doug recommended to switch the sink and shower, what a great idea. During the project Mike the project manager made a few other recommendation which we went with. The bathroom looks great and we had the do a few other small jobs. I highly recommended McHales for your next procet.
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By Renee A. on 01/25/18
From the initial phone call to the completion of the job it was excellent service the tech Arrived Within the time frame that was mentioned Alex was courteous And professional a job well done

By donald c. on 01/22/18
These guys are awesome very professional and knowledgeable. They are always looking to make you happy, i wouldn't hesitate to have them out any time.

By gene on 11/13/17
Gene was really terrific!. Very knowlegable, patioent and shared alot of good infirmation. He did have to picj up a part but was back whenhe said he wouldbe because i had errands to run. I would most likeley recommend him and his service to anyone.....thanks Gene.

By Ellen B. on 06/16/17
See on line review

By Ellen B. on 06/15/17
Alex was able to come out to do an evaluation of my electrical panel within 24 hours of my initial call. He was very knowledgeable and courteous. I appreciated the prompt service, as I am selling my house and needed to close out the Home Inspection items. Thank you McHale's!

By Ellen B. on 06/15/17
John was fantastic! He was very quick and did the various jobs extremely well. On top of that, John was very personable and easy to have in my home. Also, prices were very fair. I would highly recommend him! Thanks so much John
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