By Joanne H. on 06/03/19
Mark was polite pleasant and able to repair the leak quickly

By William F. on 05/31/19
I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. ...
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I don't want to complain about Jesus, since he was courteous and helpful throughout the process, but I just wasnt happy with the way things were done. I know that no on from McHales is going to consider what I have to say, but it helps me voice my frustration. I had a septic system replaced and it involved McHales digging up my backyard, 1 bedroom, and my guest bathroom. The concrete wasn't saw cut, which led to a bunch of chipping and the concrete guys added too much water to the mix, so the concrete hadn't cured correctly after 4 days and it continues to break down and shed. On top of this the dirt was undermined from my slab, which tends to be hard to tamp and i fear it will lead to foundation cracks in the future. I had expected for McHales to top cut the yard and then use their machines, to deal less damage to the yard, which would have taken little extra time, but that wasn't the case. Finally, the floor and wall protection put down didnt cover everything, so my threshold is destroyed in my bathroom, which was outside the dig area and my trim was gauged up pretty bad. These items are less concerning, but just added to my frustration. I would like to again complement my service pro on how responsive and courteous he was during the process. i just had hoped that the outcome wouldn't have turned out this way. I dont think this should reflect poorly on Jesus.
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By Cliff H. on 05/30/19
No comment

By Cliff H. on 05/30/19
no comment

By Sean R. on 05/29/19
John and Kenny were incredibly professional. I would request them for any job. John went the extra mile and offered his cell phone in case we had concerns/questions before during and after the job. We took him up on his offer and he was more than happy to answer o...
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John and Kenny were incredibly professional. I would request them for any job. John went the extra mile and offered his cell phone in case we had concerns/questions before during and after the job. We took him up on his offer and he was more than happy to answer our many obscure/neurotic questions and concerns.
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By Edgar R. on 05/28/19
I called mchale’s to have a water heater install in my house John B did an awesome job not only with the installation, he noticed an electrical problem with my breaker panel, they came next morning to address the issue, Ed and Kyle thank you so much for the tre...
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I called mchale’s to have a water heater install in my house John B did an awesome job not only with the installation, he noticed an electrical problem with my breaker panel, they came next morning to address the issue, Ed and Kyle thank you so much for the tremendous job you did replacing my breaker panel, once again thanks Ed for the awesome job you gave us peace of mind! I will definitely Use them again!!!
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By Sean R. on 05/27/19
McHales impressed us from beginning to end. We had a terrible smell in the house and John did a thorough inspection of our plumbing to address all potential problems. John and Kenny replaced our sink drain leading to the sewer pipe which that had deteriorated and h...
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McHales impressed us from beginning to end. We had a terrible smell in the house and John did a thorough inspection of our plumbing to address all potential problems. John and Kenny replaced our sink drain leading to the sewer pipe which that had deteriorated and had flooded our crawl space with sludge, for an unknown amount of time. They did absolutely outstanding work and John went the extra mile in answering our questions before and after the job was done. He also noticed our vent pipe in the attic wasn’t sealed properly, which was missed at our initial home inspection, and fixed that as well. We would and will use McHale’s again in a heartbeat. They also sent a picture of who’s coming to your house along with a short bio. The entire experience was painless and very professional. Thank you McHales!
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By Dale R. on 05/25/19
As you seen by our review, we were happy with the service and the technicians.

By Dale R. on 05/24/19
We have used McHale’s a number of times (Plumbing, Electrical) and today we had to replace our Air/Heating Unit. Andrew and Pat were very professional and helpful in giving us our options. They answered all of our questions and did not use any high-pressure durin...
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We have used McHale’s a number of times (Plumbing, Electrical) and today we had to replace our Air/Heating Unit. Andrew and Pat were very professional and helpful in giving us our options. They answered all of our questions and did not use any high-pressure during our selection process. Andrew and Dennis were the installers. They were on time...Professional...and worked straight through to get us some cool air. They answered any and all questions we had and made sure to cleaned up before leaving. Mchale’s also sent out a representative (Jenny) to make sure everything was going good and to answer any questions we had. Our Tech Ed. S was Professional, on Time, Polite, and did a Outstanding job. We were 100% satisfied with both McHales and our service tech Ed S. and would highly recommend them.
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By WOODY THERESA K. on 05/24/19
Marty is a true professional. Our bathroom remodel project has been made less stressful having Marty as part of the construction crew assigned to our home. We are glad we chose McHales Plumbing for this renovation.

By Shari W. on 05/24/19
Andrew Carr is a Valuable Asset to your company as he sold us a unit that best suits our lives. Even though I pursued 3 Estimates, I knew after he was there that we would be using McHales. On Wednesday when the team showed up:Andrew, Dennis and Luis they were not...
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Andrew Carr is a Valuable Asset to your company as he sold us a unit that best suits our lives. Even though I pursued 3 Estimates, I knew after he was there that we would be using McHales. On Wednesday when the team showed up:Andrew, Dennis and Luis they were not only ready and raring to go, but explained everything throughout the process. They also had a sense of humor, which my husband and I appreciated. They were very personable and thorough and are a really nice guys. I would no only reccommend McHales, but I would strongly recommend this team. I also want to add that Patrick, a technician, came out the week before and showed me everything on the machine we had - which was 26 years old. I valued him as well for going above and beyond to let me know what I should look for with a new unit and getting up to proper codes.
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By Hal L. on 05/23/19
Excellent response time. Gave us an estimate on the spot and scheduled the work quickly. When the guys came to do the job, they were professional & polite. From the estimate to the completion of the job, everyone wore protective shoe covers and kept the workspace c...
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Excellent response time. Gave us an estimate on the spot and scheduled the work quickly. When the guys came to do the job, they were professional & polite. From the estimate to the completion of the job, everyone wore protective shoe covers and kept the workspace clean. We would definitely use this company again & will recommend them to our friends.
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By Shari W. on 05/23/19
WE are so Thankful and Appreciative of the team that came out to install our New AC Unit. Andrew Carr came out and did the estimates for us and went through the entire process so we knew what to expect. He was very patient in answering all of our questions and co...
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WE are so Thankful and Appreciative of the team that came out to install our New AC Unit. Andrew Carr came out and did the estimates for us and went through the entire process so we knew what to expect. He was very patient in answering all of our questions and concerns up front. We explained that we were seeking 3 estimates and we knew from his visit we were going to use McHales regardless. (all 3 came in about the same cost) Andrew explained the different machines that they offer and the waranties offered to figure out what the best was for our needs. Our AC Unit was 26 years old - so of course we wanted the best for our buck, and went with the Coleman Machine 16 seer. On Wednesday when the team showed up, it was Andrew, Dennis and Louis. I was extremely impressed that i received an email with a short BIO on who was coming to my house. They were there bright an early and ready to get started. We appreciated that they all had a sense of humor and my husband was teasing about putting the AC on first thing in the morning, when they just were getting started. All three worked very hard in conditions that were not very ideal, but they got the job done and were friendly and explained everything. We cannot say enough about them - except Thank you! Thank you McHales for Employing people who care about the consumer, and really care about their jobs.
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By Joanne R. on 05/22/19
Appreciate Joel’s perservance in fixing our plumbing issue. nice having one toilet flush at a time.

By Beau W. on 05/22/19
I woke up to a completely clogged main sewer line on a Sunday and was able to schedule an appointment for first thing Monday morning through the answering service. Beau (yes, he has the same name as me) came out and attempted to snake the line as best as possible. ...
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I woke up to a completely clogged main sewer line on a Sunday and was able to schedule an appointment for first thing Monday morning through the answering service. Beau (yes, he has the same name as me) came out and attempted to snake the line as best as possible. After discovering the line was too far gone, they were able to give me a fair estimate on replacing my cast iron with PVC and installing a clean out outside. Austin, Kyle, and Marty showed up the next day at 8:30 sharp. They were able replace the clogged corroded lines and install a new toilet for me.
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By Craig S. on 05/22/19
Explained details and thorough work performed.

By Dave C. on 05/21/19
I’m always impressed with the quality of people McHale’s sends over for our annual service and any repairs. Most recently Pat H. and Andrew C. spent a few days here tracking down a manufacturer’s defect and correcting the issues. The job was well done, and th...
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I’m always impressed with the quality of people McHale’s sends over for our annual service and any repairs. Most recently Pat H. and Andrew C. spent a few days here tracking down a manufacturer’s defect and correcting the issues. The job was well done, and they explained every step of the process. This is the consistent, transparent service we have come to expect from McHale’s. And the quality is why we recommend them to anyone wants the same professional treatment.
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By Naveed G. on 05/21/19
Mchale's was great. They were polite on the phone and punctual. Marty, came out to diagnose the issue. Did a lot of testing before he let me know what the problem was. He also had the electricians, Ed and Kyle, come out to test the panel and electric before letting...
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Mchale's was great. They were polite on the phone and punctual. Marty, came out to diagnose the issue. Did a lot of testing before he let me know what the problem was. He also had the electricians, Ed and Kyle, come out to test the panel and electric before letting me know it was the well pump. The three were very professional, knowledgeable, and friendly. Marty and the crew were able to change out the well pump and control box within a couple of hours. I don't know how he was able to coordinate the arrival of some many trucks at one time but the team had the well system up and running within no time. I would definitely use Mchales again and would highly recommend them to others.
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By Deb B. on 05/17/19
MARK IS A ROCKSTAR! Mchales was quick to respond, Mark was thorough and even sent pictures with his explanation of the problem. He was great!

By Kathleen R. on 05/17/19
From my initial call with Claire, to having Dennis, Kyle, and John make my repairs as requested, it was a great experience to work with the McHales Team! Keep up the good work!
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Jim G
20 Years
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Peter V
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Slava S
15 Years
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Sheila B
41 Years
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