By Jacqueline T. on 09/21/18
Knowledgeable and professional. Detailed with information.

By Brian P. on 09/19/18
Gene came out after hours to check our central air, compressor had gone bad. He researched and got back to us promptly with several options. He was great with communicating everything to me, and kept me updated after parts were ordered. Andrew installed the parts t...
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Gene came out after hours to check our central air, compressor had gone bad. He researched and got back to us promptly with several options. He was great with communicating everything to me, and kept me updated after parts were ordered. Andrew installed the parts today, showed up when we were told, and was great to deal with as well. AC is back, couldn't be happier. I Big thanks to the both of them!
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By Amber F. on 09/19/18
Great service from my first phone call to Nick leaving.

By Amber F. on 09/19/18
Nick was awesome. He knew exactly what to do and did it quickly. He left my kitchen cleaner than when he got here.

By Eileen on 09/18/18
Nick, Beau and all the guys on my project were knowledgeable, punctual, nice & professional. We would definitely use them again.

By Sandra S. on 09/17/18
I called McHaleso to have plumbing work done.The men who showed up were Nick,John ,Jesus and Jim. They did the work in a timely manner. They were very professional in their work.If I ever need any plumbing working will surely call McHales!

By Sandra S. on 09/17/18
I called McHaleso to have plumbing work done.The men who showed up were Nick,John ,Jesus and Jim. They did the work in a timely manner. They were very professional in their work.If I ever need any plumbing working will surely call McHales!

By Eileen on 09/16/18
We will definitely use McHale's again & I will be asking for Nick again!! All the guys who worked on this project--Beau, Austin, Matt, Connor, Kyle, Anthony, Jesus were so professional, hard-working, kind and punctual! My 3 kids would ask in the morning are the guy...
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We will definitely use McHale's again & I will be asking for Nick again!! All the guys who worked on this project--Beau, Austin, Matt, Connor, Kyle, Anthony, Jesus were so professional, hard-working, kind and punctual! My 3 kids would ask in the morning are the guys going to be here when I get home from school? They would tell my son have a great day at school & ask my girls How was your day? That says a lot especially when you have a child who is extremely shy and you see her talking & joking with them. That's a BIG deal to this mom!! Nick and Beau who I talked to the most about the job were very knowledgeable. From the first day Nick came to my house for the service call & then on he was able to explain everything in detail & made us feel very comfortable about what was going to happen. My sewer line needed to be replaced & the work was extensive inside my house and outside. It was certainly not an easy job at all plus the fact they encountered some obstacles--one being they worked through a heat wave 2 of the days feeling like 104 with the humidity!!!! They handled it like it was no big deal! It was impressive! Nick was so great at communicating about everything that was happening at every point during the job. That was very reassuring. Beau is very awesome too!! He is extremely knowledgeable and the day I peeked in my powder room at him he saw the look on my face & stopped & asked me if I was ok & if I had any questions. He then took the time to show me what was going on & answered all my questions. These guys are so great they really know what they are doing. We were also very pleased with how everything was put back together. Never at any point during this job did I worry well...ok maybe when the backhoe showed up haha even then I was reassured by one of the guys. Thanks so much to all of you!! You made this very unpleasant experience much more tolerable.
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By Nick F. on 09/16/18
On time and very professional

By lorraine a. on 09/15/18
happy with service

By Carol K. on 09/15/18
very pleased with service by technician Andrew. Will use McHale's again

By lorraine a. on 09/14/18
jesuus did a great job. very happy with his work. Would ask for again. Thank you for sending such a nice person.

By Carol K. on 09/14/18
I am overwhelmed by the fine service provided by McHale’s Technician Andrew Carr. While I was anxious about strangers entering my home, I was very reassured by Andrew’s amiable manner. Andrew was to replace my electric water heater way downstairs in the basemen...
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I am overwhelmed by the fine service provided by McHale’s Technician Andrew Carr. While I was anxious about strangers entering my home, I was very reassured by Andrew’s amiable manner. Andrew was to replace my electric water heater way downstairs in the basement. Not a problem. I explained I had spent two days draining the water heater and doing laundry with the water, but it had refilled. Not a problem for Andrew. He checked and replaced the shut-off valve which had not been working properly. I had several more questions to ask and Andrew answered all of them in a very pleasant manner. He was professional in every way. I was further surprised that the work was completed in such an efficient timely manner. I was also very pleased that my new Bradford-White water heater is Made in the USA and has a ten year guarantee. Premium products installed by a high quality professional technician, Andrew Carr. In removing the old water heater, Andrew called for the assistance of a second technician Ryan. It was a pleasure to see team work in removing the old water heater. I had mentioned to both I had planned to stay in my home in my retirement years and would be doing more updating as I could, and I would definitely use McHale’s again. When I mentioned I had some work that might need carpentry, Ryan pointed out that McHale’s has a carpenter for any work I might need done. Ryan further spoke of all the different services McHale’s can supply. Ryan suggested a call to the office to discuss my project with the main office when I was ready. Earlier, Andrew had provided me with McHale’s coupons for various services with a nice long expiration date of March 2019. Impressive. Soft salesmanship is preferred by we retired seniors. Very pleased with the experience and will recommend McHale’s to my retired friends.
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By Karen M. on 09/13/18
Mark K. (Plumber) was out to replace the shower head in our main bathroom and to check for blockages in our drains and sewer system. Mark has been out many times in the past to our home, and he is like family to us! Mark is always extremely respectful of person an...
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Mark K. (Plumber) was out to replace the shower head in our main bathroom and to check for blockages in our drains and sewer system. Mark has been out many times in the past to our home, and he is like family to us! Mark is always extremely respectful of person and property, takes his shoes off before entering your home, listens intently to what you need and then provides you with several options as to how to proceed. He goes over everything in great detail and makes sure you understand everything before proceeding. His work ethic is great! He always cleans up afterwards and makes sure you understand how things operate and also double and triple checks the work he has done to make sure everything is working perfectly and that you are happy with the work he has done. Mark is timely, professional, knowledgeable, jovial and caring. I highly recommend Mark K. and McHales and their Service Protection Plan. Thank you so much, Mark, and to McHales. Mark K. is an extremely valuable employee to McHales, and I hope he is recognized by them as such.
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By Lucy L. on 09/12/18
(no comment)

By Jacquelyn D. on 09/12/18
Every time I use McHales, I am very happy with their service. They are quick, efficient, and pricing is reasonable. Their employees are very pleasant, always make sure to introduce themselves before entering the house, and respectful of being in your home. I always...
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Every time I use McHales, I am very happy with their service. They are quick, efficient, and pricing is reasonable. Their employees are very pleasant, always make sure to introduce themselves before entering the house, and respectful of being in your home. I always feel secure in using them for any plumbing issues, and more importantly, electrical problems.
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By William r. on 09/11/18
Nick was superb competent and courteous.

By Cynthia W. on 09/08/18
McHales service reps Bo & Austin were the most professional, kindest, understanding to my situation at my home. They're knowledge is impeccable & paid direct attention to detail. Your company is quite blessed to have such great individuals working for them. I will ...
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McHales service reps Bo & Austin were the most professional, kindest, understanding to my situation at my home. They're knowledge is impeccable & paid direct attention to detail. Your company is quite blessed to have such great individuals working for them. I will use your company always now. Thx so much, Cynthia W
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By Karen M. on 09/07/18
Ed S. (Electrician) was out to replace an outside security light fixture, repair/replace an outside electrical outlet in the back yard and install a total whole house surge protection unit. Ed has been out many times before to our home, and he is like family to us!...
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Ed S. (Electrician) was out to replace an outside security light fixture, repair/replace an outside electrical outlet in the back yard and install a total whole house surge protection unit. Ed has been out many times before to our home, and he is like family to us! Ed is always extremely respectful of person and property, wears protective shoe coverings, listens intently to what you need and then provides you with several options as to how to proceed. He goes over everything in great detail and makes sure you understand everything before proceeding. His work ethic is the best I have ever seen in a Service Tech. He always cleans up afterwards and leaves everything better than it was before he came in. Ed always works steadily and intently and is always professional and knowledgeable. He goes way above and beyond, in my humble opinion. I highly recommend Ed S. and McHales and their Service Protection Plan. Thank you so much, Ed, and to McHales. Ed S. is such an extremely valuable employee to McHales, and I hope he is recognized by them as such.
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By Karen M. on 09/07/18
Ed S. (Electrician) was out to replace an outside security light fixture, repair/replace an outside electrical outlet in the back yard and install a total whole house surge protection unit. Ed has been out many times before to our home, and he is like family to us...
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Ed S. (Electrician) was out to replace an outside security light fixture, repair/replace an outside electrical outlet in the back yard and install a total whole house surge protection unit. Ed has been out many times before to our home, and he is like family to us! Ed is always extremely respectful of person and property, wears protective shoe coverings, listens intently to what you need and then provides you with several options as to how to proceed. He goes over everything in great detail and makes sure you understand everything before proceeding. His work ethic is the best I have ever seen in a Service Tech. He always cleans up afterwards and leaves everything better than it was before he came in. Ed always works steadily and intently and is always professional and knowledgeable. He goes way above and beyond, in my humble opinion. I highly recommend Ed S. and McHales and their Service Protection Plan. Thank you so much, Ed, and to McHales. Ed S. is such an extremely valuable employee to McHales, and I hope he is recognized by them as such.
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Mark K
29 Years
Rating:
343 total reviews!
Ed S
12 Years
Rating:
185 total reviews!
Becki B
Customer Service Rep.
19 Years
Rating:
(13 total reviews)
John B
22 Years
Rating:
(125 total reviews)
Marty G
23 Years
Rating:
(111 total reviews)
Nick R
5 Years
Rating:
(74 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McHales Inc. has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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