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By Jim C. on 02/10/18
Very well. I spoke with Brad explaining explaining the problem and what I had done and could he please help me out. He said he could be there within the hour and went over the rates explaining it all with me being this was after hours, around 5:00 PM. I was OK with...
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Very well. I spoke with Brad explaining explaining the problem and what I had done and could he please help me out. He said he could be there within the hour and went over the rates explaining it all with me being this was after hours, around 5:00 PM. I was OK with that and surprised when he pulled in the driveway 35 minutes later. Brad came in and introduced himself to my wife and I with a smile on from ear to ear. This is something not encountered much from a service tech on a weekend on call. A Friday night, being some of the coldest weather this winter, below freezing in the single digits for weeks, we head out to look around. Brad looked in the vent pipe and saw the water up on the pipe. He said it could be the house trap at the bottom of the pipe that was plugged explaining all the drains from house go to this point before going to the street. We went to the street clean out to take a look there, but he couldn't get the cap off due to the extreme cold weather had the cap frozen solidly in place. He went to work, out came the power snake, down the vent pipe it went, on came the power, down the pipe the snake crawled and all of a sudden, Swoosh! The clog was cleared. Job done! Brad and I talked as he cleaned up and put his tools back in his truck. Brad was very professional, courteous, considerate, certainly know his stuff and very friendly. I highly recommend McDonald's Plumbing, especially Brad and will ask for him if and when we have another plumbing problem. Thank you Brad. a satisfied customer, Jim Campbell
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By James on 01/13/18
1 week ago (Saturday 1-6-18), in the midst of v/bitter cold temperatures, McDonald Plumbing showed up to my home with-in only 1 hour to access our furnace problem. I was told I needed a new furnace ASAP. With the assistance of Service Manager Bob Poston, we had a n...
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1 week ago (Saturday 1-6-18), in the midst of v/bitter cold temperatures, McDonald Plumbing showed up to my home with-in only 1 hour to access our furnace problem. I was told I needed a new furnace ASAP. With the assistance of Service Manager Bob Poston, we had a new Carrier Furnace installed by Monday morning. Bob was VERY thorough in explaining why my temp dropped down to 50 degrees, and why a new furnace was an absolute must. Bob's response time, excellent customer service skills, and ability to negotiate the right price and installment day, was the MAIN reason I choose his company. I highly recommend using McDonald Plumbing and def asking for Bob Poston.....Bob went "Above & Beyond" in his efforts to gain a new customer-
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By Tom green & r. on 01/04/18
Bill was very prossional, on time, & resolved all problems.

By Amy c. on 01/03/18
We called for frozen pipes and Travis came out. He noticed our water heater was not safe. (we just bought this house) co2 was not beng vented properly....he informed immediately, shut it off and tagged it. He installed a PROPERLY VENTED water heater just today. Fa...
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We called for frozen pipes and Travis came out. He noticed our water heater was not safe. (we just bought this house) co2 was not beng vented properly....he informed immediately, shut it off and tagged it. He installed a PROPERLY VENTED water heater just today. Fast worker, polite, and very knowledgeable.
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By Wayne R. on 12/31/17
Brad K repaired a leaking shower control. He also installed a new kitchen faucet and the toilet fill valve. He was very professional and he solved each of our problems.

By Douglas C. on 12/13/17
Brad K. made a service call to my house. My sewer system was experiencing problems. Brad accessed the problem, worked through the issues, and went above and beyond to solve the problem. His extensive knowledge, combined with his attention to detail, and his profess...
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Brad K. made a service call to my house. My sewer system was experiencing problems. Brad accessed the problem, worked through the issues, and went above and beyond to solve the problem. His extensive knowledge, combined with his attention to detail, and his professionalism made this very bad situation turn into success. As Brad addressed the bill with me, he went over every number to make sure I was satisfied. The bill was $165...that was a bargain in solving a huge problem and Brad's very professional service call! Thank you Brad
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By Vicki D. on 12/12/17
Recently had a furnace fire and was in need of a replacement furnace quickly. Received a quote from McDonald's Monday morning. After approval by insurance, our new furnace was installed on Wednesday. Thank you Bob for getting the ball rolling. Thank you Aaron for c...
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Recently had a furnace fire and was in need of a replacement furnace quickly. Received a quote from McDonald's Monday morning. After approval by insurance, our new furnace was installed on Wednesday. Thank you Bob for getting the ball rolling. Thank you Aaron for coming quickly for the quote and a special thank you to Slim and Chris for installing our furnace and providing us with heat once again!
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By Joan W. on 12/08/17
Aaron B. was most patient, answering the many questions I had (sometimes several times - LOL). I needed an alternative heating source for a small apartment, and he offered several solutions without pressuring me for any one of them. I settled on the Mitsubishi heat...
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Aaron B. was most patient, answering the many questions I had (sometimes several times - LOL). I needed an alternative heating source for a small apartment, and he offered several solutions without pressuring me for any one of them. I settled on the Mitsubishi heating/air conditioning unit that was installed this week. Aaron and his crew made sure I was satisfied with everything from the placement, to the operation of the unit. I highly recommend this company for any heating or plumbing needs you may have.
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By Richard F. on 11/28/17
Called to get a second opinion and they saved me a TON of $$$, and did outstanding work.

By Merrill K. on 11/16/17
Bob P with McDonald Plumbing & HVAC solved my problem in a very timely manner and got things running again smoothly, Both Bob and McDonald Plumbing are first rate and I would recommend them to anyone. Thanks for a job well done!

By Paulette R. on 11/15/17
I highly recommend McDonald Plumbing. I had a leaking pipe in the basement. Travis completely explained what was needed to make the repair. He then gave me the total cost. He was courteous, and completey cleaned up when he was done. I plan to employ them for a...
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I highly recommend McDonald Plumbing. I had a leaking pipe in the basement. Travis completely explained what was needed to make the repair. He then gave me the total cost. He was courteous, and completey cleaned up when he was done. I plan to employ them for another plumbing problem I have.
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By Ray S. on 11/08/17
Sale and installation went without a problem. Very professional and very tidy. We would highly recommend them to anyone looking for a plumbing and heating contractor.

By George S. on 11/03/17
everything was done very well

By Barbara C. on 10/27/17
McDonald Plumbing & HVAC was referred to us, and specifically their rep, Aaron B****. Aaron responded quickly, assessed what our home needed, and proceeded to get the job accomplished in very good time. Aaron was very courteous and knowledgeable. We were happy with...
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McDonald Plumbing & HVAC was referred to us, and specifically their rep, Aaron B****. Aaron responded quickly, assessed what our home needed, and proceeded to get the job accomplished in very good time. Aaron was very courteous and knowledgeable. We were happy with how he helped us and will not hesitate to recommend Aaron to anyone needing his service and McDonald Plumbing & HVAC. Thank you!
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By Dave B. on 10/24/17
This Review is being submitted to recognize and acknowledge the Outstanding Service and Work performed by Brad with McDonald Plumbing and Heating - he was dispatched to our home late on a Friday evening due to an ongoing / lingering problem with our Hot Water Tank ...
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This Review is being submitted to recognize and acknowledge the Outstanding Service and Work performed by Brad with McDonald Plumbing and Heating - he was dispatched to our home late on a Friday evening due to an ongoing / lingering problem with our Hot Water Tank - Brad was professional and courteous every step of the way and completed a complete rebuild of our Hot Water Tank - the problem was completely resolved - I will quickly return to Brad for any future needs and I highly recommend this individual to anyone having Plumbing or HVAC needs
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By Dolly N. on 10/23/17
Prompt, courteous, ontime and very professional describes the service we received from Tyler G, our HVAC Pro! We can go into our heating season with confidence that we will be safe and comfortable! Thanks Tyler for a job well done!

By Dolly N. on 10/23/17
(No Comment)

By Dennis R. on 10/21/17
Had a main sewer line back up. Called McDonald, based upon word of mouth. Brad came out at 8:00 at night, and worked his magic to clear the clog. Was a personable technician, and never complained about the work, or time of night. Price was very reasonable, as well....
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Had a main sewer line back up. Called McDonald, based upon word of mouth. Brad came out at 8:00 at night, and worked his magic to clear the clog. Was a personable technician, and never complained about the work, or time of night. Price was very reasonable, as well. Would definitely recommend McDonald to all my friends and family for any of their needs.
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By linda k. on 10/03/17
Had problem with furnace, needed new gas valve, Bob replaced valve and had furnace up and running in no time at all. Will use McDonald plumbing and heating again. Very happy with service.

By Kevin M. on 09/27/17
aven't used too many plumbing companies in my lifetime,but was suggested by a sewer employee to try McDonald Plumbing for the fair prices they charge and awesome employees......He was so right!!!! Travis was top notch and the work was completed in a timely fashion-...
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aven't used too many plumbing companies in my lifetime,but was suggested by a sewer employee to try McDonald Plumbing for the fair prices they charge and awesome employees......He was so right!!!! Travis was top notch and the work was completed in a timely fashion-----Will sure use them again if needed-----Thank You!
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724 789-9100

Select any employee to see all their reviews.

Bob P
20 Years
Rating:
30 total reviews!
Brad K
27 Years
Rating:
24 total reviews!
Aaron B
Customer Service Rep.
3 Years
Rating:
(46 total reviews)
Bill H
Customer Service Rep.
20 Years
Rating:
(11 total reviews)
Travis W
8 Years
Rating:
(23 total reviews)
Tyler G
9 Years
Rating:
(22 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period McDonald Plumbing & Heating - Renfrew, PA has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at McDonald Plumbing & Heating - Renfrew, PA. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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