Rod was very professional and friendly. He put on shoe protectors every time he entered the house. He was extremely knowledgable and answered all my questions without hesitation. He performed service well and in a timely manner. Would definitely welcome him for any further service I may require.
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Paul has been doing most of my plumbing work for the last 6 years and he always does an excellent job. I appreciate when he brings to my attention potential plumbing problems during my healthy home inspection and after I approve the work he completes it all in a timely manner. I agree with another review that I have never had a bad experience with Mattioni. The people I have talked to in the office are always great too.
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I had great experience from the start - I called and reached a human who scheduled my appointment and offered plenty of slots for availability. The arrival time slot I chose was 5-7p. The day of my appointment, the technician was running behind on the previous job but I received a call from the office who informed me my appointment needed to be cancelled but offered me a Saturday appointment for the inconvenience. I was able to reschedule for a different day. The day of the appointment I received a text with the techs picture when with a note that they were on the way - great safety feature. The techs used booties in the house, always appreciated. I walked Dan and Rob through the house explaining the issues and afterward, they sat down with me and explained all of the options with pricing - including the annual membership which saved me more money than it costs. They didn't make me feel pressured to perform any particular service but did give me caution on specific item of concern. They had all of the equipment to perform the jobs and informed me of progress and how to utilize new equipment. We'll definitely be using Mattioni again!
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I had great experience from the start - I called and reached a human who scheduled my appointment and offered plenty of slots for availability. The arrival time slot I chose was 5-7p. The day of my appointment, the technician was running behind on the previous job but I received a call from the office who informed me my appointment needed to be cancelled but offered me a Saturday appointment for the inconvenience. I was able to reschedule for a different day. The day of the appointment I received a text with the techs picture when with a note that they were on the way - great safety feature. The techs used booties in the house, always appreciated. I walked Dan and Rob through the house explaining the issues and afterward, they sat down with me and explained all of the options with pricing - including the annual membership which saved me more money than it costs. They didn't make me feel pressured to perform any particular service but did give me caution on specific item of concern. They had all of the equipment to perform the jobs and informed me of progress and how to utilize new equipment. We'll definitely be using Mattioni again!
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Our insurance adjuster required a licensed plumber complete the installation of a water service line to a rental property. We employed Mattioni Plumbing for the job. John M*****, the Mattioni plumber assigned, was punctual, professional and personable. John was quick and thorough in completing the assignment. In addition, John willingly shared his technical expertise which presented a unique opportunity to further our knowledge. Hence, our experience with Mattioni Plumbing was entirely positive.
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