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I received a call in advance of Corey’s arrival which was right on time. He respected our home by covering his shoes. The questions I asked were answered in a knowledgeable manner. Corey provided a thorough inspection and gave me more information before leaving. I am very happy with the service provided.
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Our technician Cory was courteous and respectful of our home. He explained what he was doing every step of the way and we felt good about his knowledge and expertise. A problem arose with a part but it was quickly resolved and we didnt have to pay more than orig...
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Our technician Cory was courteous and respectful of our home. He explained what he was doing every step of the way and we felt good about his knowledge and expertise. A problem arose with a part but it was quickly resolved and we didnt have to pay more than originally quoted. We highly recommend Masters for honesty, integrity and quality of work.
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John did a fantastic, thorough job of checking the geothermal system. When the last technician was here in the spring for that visit, he apparently left a capacitor that needed replaced for someone else to do. John took the initiative and phone up Water Furnace w...
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John did a fantastic, thorough job of checking the geothermal system. When the last technician was here in the spring for that visit, he apparently left a capacitor that needed replaced for someone else to do. John took the initiative and phone up Water Furnace who authorized the repair and once again the system is performing like it did when new. He did a wonderful job and worked around all the discord and six cats living in the garage. We are very pleased with him and he performed checks we had never seen done before, like putting a temp gauge in the vents to check temp coming out of vents. I don't recall anyone who has been here in the last five years ever doing that but he kept me informed on his findings as he performed the test. Excellent service, excellent technician. We'd love to get him again.
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The technician was thorough, courteous, and professional. He explained to me what was wrong, why it matters, and what I can do to address the issues. As a DIY kind of guy, I really appreciate that as I'm sure I can do it myself for less (I don't have an hourly rate to worry about).
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CALL TO SCHEDULE
260-338-0388
260-338-0388
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Andy C.
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Arin D.
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Braeden H.
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Bryce M.
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Corey S.
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John M.
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CALL TO SCHEDULE
260-338-0388
260-338-0388

Customer service is always a top priority at Masters Heating & Cooling - Fort Wayne. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.
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