CALL TO SCHEDULE
480-835-9928
By Bessie b. on 06/10/19
Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for ye...
(View More)
Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for years with excellent service every time. Highly recomend them.
(View Less)

By Sheila E. on 05/31/19
Chad and Anthony from Mesa Mechanical did a great job and answered all of my questions. They cleaned everything up as well. Ish helped my husband get everything set up in a timely manner.

By Ed T. on 05/21/19
Review Date: May 21 2019 10:33 am Customer Name: Mr. Blumberg Employee Name: Sam L., Marty E. Review Site (click to view): Better Business Bureau

By Pervaiz A. on 05/04/19
Highly competent and professional.

By Gerhard S. on 05/01/19
Miguel, got what it takes! Friendly and Competent

By James A. on 04/28/19
Thank you Dereck W.. you were very helpful and professional.

By Daisy M. on 04/26/19
BBB site said would send a e-mail for confirmation. NO e-mail after ten minutes. Cannot wait around for this. Other e-mails came in just fine today. Not a good result. So e-mailed the company directly and copied and pasted the review and notated my trouble with the BBB site.

By Barry b. on 04/25/19
Jim was very informative when servicing our air conditioners April 24 th . Avery professional and knowledgeable individual . When our next service is required,we will definitely ask for Jim. more

By Ralph U. on 04/23/19
No comments

By Mary D. on 04/18/19
Service tech, Miguel, was friendly, on time, efficient and helpful in explaining and showing us suggested services. Have used Mason Mechanical for years and always a good experience.

By David Z. on 04/17/19
First time using Mason Mechanical. I was very impressed with the way their technician Dereck went about his business. He was very professional, knowledgeable and explained everything he was doing and my options. I will definitely be using Mason Mechanical again.

By david e i. on 04/15/19
we had a heat pump installed on 11 apr2019, by chad and james. both techs displayed professsionalism and courtesy, while answering our questions and explaining what they were doing. we have felt very confident from the begining with "ish", going over everything in ...
(View More)
we had a heat pump installed on 11 apr2019, by chad and james. both techs displayed professsionalism and courtesy, while answering our questions and explaining what they were doing. we have felt very confident from the begining with "ish", going over everything in detail. the techs doing the install with no surprises,or changes and did a real nice job. we will share your good name when ever we can. thank you all again for a job well done. this will be the coolest summer we have had in a long time. i think the fan on our laptop is louder than the a/c unit. very pleased.
(View Less)

By Deb C. on 04/15/19
Have used Mason Mechanical for a number of years. Always satisfied. Needed annual AC check up and a list of plumbing issues (new hose bib, install new garbage disposal, new water pressure regulator, bathroom sink running slow). Mason was able to send one individual...
(View More)
Have used Mason Mechanical for a number of years. Always satisfied. Needed annual AC check up and a list of plumbing issues (new hose bib, install new garbage disposal, new water pressure regulator, bathroom sink running slow). Mason was able to send one individual to do both AC and plumbing when given sufficient lead time. Mike C. made three visits. Very courteous and always kept me up to date on arrival time etc. Explained all repairs and problem solved issues with me on site. When had issues with sound of running water on Friday (follow up visit schedule for Monday) he made a special stop by my home to make sure all was OKay before the weekend. Very much appreciated this. Also appreciated that he removed shoes, used mats etc and cleaned up well after visit. Would love to always have him when I need repairs. Seemed to really time pride in his work. Thanks Mason Mechanical and Karate Mike!
(View Less)

By Autumn L. on 04/15/19
We have been DYING in our home since the seller lied to us and said the air conditioner was great in the summer. We had MANY quotes for repair/replacement. Joe C was ABSOLUTELY AMAZING from the very first visit. We felt like he was honest and genuine and wasn't try...
(View More)
We have been DYING in our home since the seller lied to us and said the air conditioner was great in the summer. We had MANY quotes for repair/replacement. Joe C was ABSOLUTELY AMAZING from the very first visit. We felt like he was honest and genuine and wasn't trying to simply drain our account to make a buck. He understood that we had a budget AND that we have children that are simply miserable. I honestly felt like he cared about us as people and didn't talk down to us regarding technical matters (that I very much understand). Other companies were very condescending and felt like we were just dollar signs to them. We had our AC replaced and additional flex/return added. The very first night my daughter could FINALLY SLEEP IN HER ROOM COMFORTABLY!! For those of you in AZ you understand what a big deal this is. Edgar P. was one of the install techs and he was very kind and thoughtful. He made sure our kitten never got out the front door and was very personable. He had to return to replace a special order item. He tried to come one day after work but we assured him that wasn't necessary that he had a long day and could go home and come back tomorrow! He did come the next day and took his time installing the piece the right way (even though it was ridiculous to get in). Joe has checked in with us every step of the way. Our system is PHENOMENAL and I could hug each and every one of the Mason Mechanical team!! I will be recommending them to everyone I know in need of AC work!!
(View Less)

By Eric O. on 04/11/19
This was a routine annual service checkup. Jim was exceptionally competent. He listened to the one concern that I had, and in addition to the routine checkup, he updated the software for our unit, and silenced a rattle in our duct work register. We've been customer...
(View More)
This was a routine annual service checkup. Jim was exceptionally competent. He listened to the one concern that I had, and in addition to the routine checkup, he updated the software for our unit, and silenced a rattle in our duct work register. We've been customers of Mason Mechanical for many years, and will certainly continue. Jim is one of the many excellent service techs with Mason.
(View Less)

By noel k. on 04/06/19
Miguel was an excellent representative of mason mechanical. knowledgeable and courteous through out. great hire Steve

By Stephanie C. on 04/05/19
Outstanding professional. Excellent work !

By Becky R. on 04/02/19
20 hours ago- Chad and Edgar replaced an AC unit at the office building on April 1st. From a customer service standpoint Chad did a great job. Chad and Edgar were at the job site at the time they said they would be here, politely asked questions when they needed m...
(View More)
20 hours ago- Chad and Edgar replaced an AC unit at the office building on April 1st. From a customer service standpoint Chad did a great job. Chad and Edgar were at the job site at the time they said they would be here, politely asked questions when they needed more information of where to locate breakers and such at the job site, checked in with me after the job was completed and gave me feedback on how the new install went overall. They also took great care in where they parked vehicles to minimize the inconvenience to customers visiting other tenants in the complex.
(View Less)

By Betsy & Ken O. on 03/11/19
Miguel with Mason Mechanical is great. Reliable, professional, knowledgeable, and efficient.

By LeAnn G. on 03/08/19
No Comment
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
480-835-9928

Customer service is always a top priority at Mason Mechanical. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

See Our BBB Rating
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.