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By Kevin M. on 02/07/19
Tried to post review on BBB but only took me to claims page. Dereck was awesome and Mason Mech is a great company.

By Eric L. on 01/19/19
Kirk was a great technician. Took his time to review and understand our HVAC system. It is not a simple set up. He was able to explain how our system worked and the detail regarding what was not designed/installed correctly. We signed up for their maintenanc...
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Kirk was a great technician. Took his time to review and understand our HVAC system. It is not a simple set up. He was able to explain how our system worked and the detail regarding what was not designed/installed correctly. We signed up for their maintenance program and will continue supporting Mason Mechanical. Nice to find a company that you can trust.
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By Eric L. on 01/19/19
Kirk was a great technician. Took his time to review and understand our HVAC system. It is not a simple set up. He was able to explain how our system worked and the detail regarding what was not designed/installed correctly. We signed up for their maintenanc...
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Kirk was a great technician. Took his time to review and understand our HVAC system. It is not a simple set up. He was able to explain how our system worked and the detail regarding what was not designed/installed correctly. We signed up for their maintenance program and will continue supporting Mason Mechanical. Nice to find a company that you can trust.
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By Bill & Sue O. on 12/30/18
Jim E - Mason Mechanical: on time, exact diagnosis and rapid restoration of heat. Professional and pleasant guy. Completely pleased, as usual with this company.

By Charles m. on 12/29/18
Excelliant : Mason Mechacical installed a new heating &A/C system,were in an out of my house in two day’s. My wife an I was impressed. With there work an how much they cleaned up also.the tecn expected the warrants to use an how to adjust the new Thermostats. We r pleased

By lisajonestv on 12/21/18
These guys installed my unit on my previous home so they were my first call to replace my elderly unit in my new place. They are very dependable and always on time. They are very neat and organized. I love that they are polite and will explain anything you need. I ...
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These guys installed my unit on my previous home so they were my first call to replace my elderly unit in my new place. They are very dependable and always on time. They are very neat and organized. I love that they are polite and will explain anything you need. I can't believe how quiet the new unit is and I love the app to control the unit. Many thanks everyone.
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By Brian F. on 11/17/18
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By Judy N. on 11/16/18
Dereck was very professional and did a great job on our fall tuneup. Thanks!!

By Maureen M. on 11/06/18
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By Ron L. on 11/01/18
Jim E did furnace and air inspection. Very satisfied with inspection and review with me.of units. I have used Mason Mechanical for 20 yrs and have found them to be very professional. Thanks Jim.

By Dennis U. on 10/25/18
When my old AC died in 115* weather, Mason Mech. replaced it within a couple of days. Sales and service were quick, courteous, and very efficient. I'm happy...I'm cool!

By Scott A. on 10/17/18
Jim E did the repairs on our a/c unit. He was very courteous and friendly. After he was finished, he explained in detail what was wrong and how he fixed it. Jim and Mason Mechanical are top notch!

By T R. on 10/13/18
Professional and customer service oriented.

By Kevin Van P. on 09/29/18
I have been a customer of Mason Mechanical since relocating to Mesa in 2013. Repeated high standards by service technicians and office employees when dealing with me have caused me to be a loyal customer. Over the last few weeks, I've had service technicians at my ...
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I have been a customer of Mason Mechanical since relocating to Mesa in 2013. Repeated high standards by service technicians and office employees when dealing with me have caused me to be a loyal customer. Over the last few weeks, I've had service technicians at my house for routine maintenance of my HVAC system. Jim E. and Mike C. both were excellent, professional, well versed, and very knowledgeable of my Trane system. The last visit yesterday was somewhat complicated with intermittent issues while Mike C. was in the attic. Persistent troubleshooting led to a wiring issue buried under insulation under the air handler. The wiring was original to the house but over years of exposure to a hot attic the insulation became brittle, broke, and caused a direct short between the thermostat and air handler. My system is a "smart" system" which digitally communicates with all components which means it requires even more knowledgeable technicians. I am happy to report the wiring was repaired, a new condensate drip pan float switch replaced, and verification of proper operation in a four hour period. I want to congratulate Mason Mechanical, Jim E., Mike C., Stephanie in the office, Jay, and all the others who I deal with as a customer. This company and employees always give 100% towards me, the customer, and I am sure the other customers are no different in how they are treated.
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By Betty JoAnne W. on 09/17/18
These people are the best in service, maintenance, and repair of HVAC system both commercial and residential!

By Mary R. on 09/12/18
We have used Mason Mechanical for a number of years and have always been very happy with the service we have received. Jim E has been to our house twice now and he is very professional and knowledgeable about the service he provides. The prices are reasonable and ...
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We have used Mason Mechanical for a number of years and have always been very happy with the service we have received. Jim E has been to our house twice now and he is very professional and knowledgeable about the service he provides. The prices are reasonable and we do not feel that we are being overcharged.
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By Rafael A. on 09/04/18
Mike Clifford from Mason Mechanic was a complete pleasure to work with. He was completely upfront about what happened to my AC unit, showed me pictures and discussed multiple solutions that would fit my needs. He also completed the job requested fast, professiona...
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Mike Clifford from Mason Mechanic was a complete pleasure to work with. He was completely upfront about what happened to my AC unit, showed me pictures and discussed multiple solutions that would fit my needs. He also completed the job requested fast, professionally and to my satisfaction. Mike was awesome to work with and would definitely would work with him again in the future. Thank You! Rafael Artigas
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By Gerald K. on 08/29/18
Had some line voltage problems and Jim Emmons troubleshot the issues to an electrical supply box near air handler. Richard there too, and they did a good job on an intermittent problem. Hope it fixes these issues! Unit running good now, great job!~!!!

By Deanne d. on 08/16/18
Jim E. Was timely, educated and well experienced on what ac unit needed. House is back to freezing cold :) Will definitely use this company for all future ac needs.

By Ronald H. on 08/16/18
We had an emergency with water pouring out of garage ceiling from ac unit in attic. Called Mason Mechanical and within hour the on call service tech, Jim E, was there and fixed the problem very quickly. Really impressed with the service, fast response, and the ov...
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We had an emergency with water pouring out of garage ceiling from ac unit in attic. Called Mason Mechanical and within hour the on call service tech, Jim E, was there and fixed the problem very quickly. Really impressed with the service, fast response, and the overall experience. Great job! We also had our ducts sealed by this company about a year ago, and our cooling bills went way down, and so much less dust in our home. Thanks so much!
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