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By Demaree W. on 08/16/19
This company has excellent customer service and does a quality job. We purchased a new AC 3 years ago from this company and then recently moved into another house. Last week they installed a Trane AC at our new house and did a fantastic job. They give you options f...
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This company has excellent customer service and does a quality job. We purchased a new AC 3 years ago from this company and then recently moved into another house. Last week they installed a Trane AC at our new house and did a fantastic job. They give you options for what would work best with your house and have financing options available.They have a great warranty and top of the line products. Their sales people and installers have an intricate knowledge of AC systems. Challen is great to work with!
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By Rod N. on 08/03/19
We have been using Mason Mechanical now for about a year and we are very pleased with their service for Plumbing and AC. We just replaced the 2 AC units on our home that were 20 years old. John tried to help us get them to last until the first of the year, but one...
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We have been using Mason Mechanical now for about a year and we are very pleased with their service for Plumbing and AC. We just replaced the 2 AC units on our home that were 20 years old. John tried to help us get them to last until the first of the year, but one of them gave out. He called Ish to come and evaluate our home for the right system. Ish arrived with no advance schedule in less than an hour at 6:00 pm. He was extremely thorough and had to get up in our VERY hot attic to check everything out. He provided us with multiple options for replacement that were much more efficient. We plan to keep our home for many more years so we wanted a high-end system and Ish helped us compare the options that made sense for us. It was a big investment but well worth it, we LOVE the new multi-stage units. They are so efficient and so quiet. Throughout the entire process, every person we interacted with was professional and clearly demonstrated their skill and experience. They were very careful with our home and cleaned up the mess when they were done. We worked closest with Ish but Chad, James, Richard, and Dion were all great too. We couldn't be happier with the end results. We are especially pleased with the unique method they had to seal all of our duct work. They were able to prove that we were losing over 25% of our cool air through duct leaks and they sealed them to the point that we are now close to 100% efficient. Great company!
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By Jill A. on 07/28/19
Mike C. was so helpful, kind and very knowledgeable. Great customer service , exceeded my expectations.

By Barbara B. on 07/23/19
We spoke with Ish last week and decided to install vent sealers to our 2 systems. We also added air scrubbers as we live on the edge of open desert and when the wind blows, even with dual pane windows we get extra dust in the house. Our home is 31 years old and we ...
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We spoke with Ish last week and decided to install vent sealers to our 2 systems. We also added air scrubbers as we live on the edge of open desert and when the wind blows, even with dual pane windows we get extra dust in the house. Our home is 31 years old and we were losing a lot of air due to the age of our vents. Ish explained everything to the fullest and gave us a fair price for the work. We qualify for an SRP discount and Mason files the paperwork with SRP! That's service! Johnny and James arrived right on time this morning and quickly and completely installed both the sealer and the scrubbers into our 2 A/C units. When they left there was no debris as they cleaned up the small amount of dust that was on the floor. We will certainly recommend Mason Mechanical to anyone who is in need of their service. They are truly professionals and worth the referral. A huge thank you goes out to Ish, Johnny and James for a job well done! Irv and Barbara
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By Barbara B. on 07/23/19
We spoke with Ish last week and decided to install vent sealers to our 2 systems. We also added air scrubbers as we live on the edge of open desert and when the wind blows, even with dual pane windows we get extra dust in the house. Our home is 31 years old and we ...
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We spoke with Ish last week and decided to install vent sealers to our 2 systems. We also added air scrubbers as we live on the edge of open desert and when the wind blows, even with dual pane windows we get extra dust in the house. Our home is 31 years old and we were losing a lot of air due to the age of our vents. Ish explained everything to the fullest and gave us a fair price for the work. We qualify for an SRP discount and Mason files the paperwork with SRP! That's service! Johnny and James arrived right on time this morning and quickly and completely installed both the sealer and the scrubbers into our 2 A/C units. When they left there was no debris as they cleaned up the small amount of dust that was on the floor. We will certainly recommend Mason Mechanical to anyone who is in need of their service. They are truly professionals and worth the referral. A huge thank you goes out to Ish, Johnny and James for a job well done! Irv and Barbara
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By Brad E. on 07/17/19
Mike C******* was the Service Pro assigned by Mason Mechanical to review the lack of efficient cooling of my Air Conditioning System, at my residence. Mike displayed an exceptional understanding, and personable presentation, of the troubleshooting of my AC system. ...
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Mike C******* was the Service Pro assigned by Mason Mechanical to review the lack of efficient cooling of my Air Conditioning System, at my residence. Mike displayed an exceptional understanding, and personable presentation, of the troubleshooting of my AC system. He informed me at every step as to what he was doing and what he was looking for, as he went about chasing down the root cause of the lack of cooling performance. During my discussion with him about the possibility of getting a newer system installed on the house, I found that he was current on industry technology and understood the value for many of the options discussed. Overall, Mike C******* is an Ace Technician !!!
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By Ted Cimino and Giacomo P. on 07/12/19
The experience received beginning with Jay, and ending with Mike C. , the Service Pro Tech was nothing less than Amazing. We had ordered all new AC Vents and Return registers to be installed to replace the outdated ones we had. Mike C. Was prompt, friendly, demons...
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The experience received beginning with Jay, and ending with Mike C. , the Service Pro Tech was nothing less than Amazing. We had ordered all new AC Vents and Return registers to be installed to replace the outdated ones we had. Mike C. Was prompt, friendly, demonstrated knowledge and experience. His expert suggestions handled our poor ventilation flow of AC throughout our home and with the new equipment installed impeccable, our new AC system produces 100 percent AC flow of air throughout our home. Now our entire home is equally cooled and we are totally satisfied with Mike C. Performance that resolved our AC concerns. We highly recommend this Company for all your heating and cooling needs. This Company is extremely fortune to have an outstanding employee , Mike C. Working for them. Extremely Satisfied, Jack & Ted
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By Kenneth L. on 07/09/19
We've used Mason Mechanical to service our units for several years now and have always been impressed with their promptness and with the professionalism of their office and service staff. On our most recent service call, the service technician, Miguel, was extreme...
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We've used Mason Mechanical to service our units for several years now and have always been impressed with their promptness and with the professionalism of their office and service staff. On our most recent service call, the service technician, Miguel, was extremely polite and took extra time to investigate the warranty status of our unit (installed by another company). Once our issue was diagnosed, there was no pressuring or upselling and he provided measurements and photos of all his observations. When the best path forward with repair wasn't clear, he gave me his opinion and then consulted also with his supervisor for additional input. He wiped his feet before entering the house and made sure to put the thermostat back to where we wanted it before leaving. Thank you.
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By Patricia S. on 07/08/19
Review Date: Jul 08 2019 5:10 pm Customer Name: JOSEPH SPADA Employee Name: Tammy W. Review Site (click to view): Better Business Bureau

By Ramona G. on 07/07/19
Mike C. did a great job in fixing our Ac Unit. Very knowledgeable in the Ac field. Definitely would recommend Mason Mechanical with any of your Ac Unit needs.

By Ramona G. on 07/07/19
Review Date: Jul 07 2019 5:11 pm Customer Name: Kurt Olson Employee Name: Matthew E. Review Site (click to view): Better Business Bureau

By Bessie b. on 06/10/19
Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for ye...
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Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for years with excellent service every time. Highly recomend them.
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By Bessie b. on 06/10/19
Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for ye...
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Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for years with excellent service every time. Highly recomend them.
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By Bessie b. on 06/10/19
Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for ye...
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Bob B was great! As always, the service was spot on. Right on time. Listened to my husband's concerns and addressed all of his questions. Thank you so much for taking the time for a "Teaching moment" about sealing around the unit. We have been us oh ng Mason for years with excellent service every time. Highly recomend them.
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By Sheila E. on 05/31/19
Chad and Anthony from Mesa Mechanical did a great job and answered all of my questions. They cleaned everything up as well. Ish helped my husband get everything set up in a timely manner.

By Ed T. on 05/21/19
Review Date: May 21 2019 10:33 am Customer Name: Mr. Blumberg Employee Name: Sam L., Marty E. Review Site (click to view): Better Business Bureau

By Pervaiz A. on 05/04/19
Highly competent and professional.

By Gerhard S. on 05/01/19
Miguel, got what it takes! Friendly and Competent

By James A. on 04/28/19
Thank you Dereck W.. you were very helpful and professional.

By Daisy M. on 04/26/19
BBB site said would send a e-mail for confirmation. NO e-mail after ten minutes. Cannot wait around for this. Other e-mails came in just fine today. Not a good result. So e-mailed the company directly and copied and pasted the review and notated my trouble with the BBB site.
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