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By Walter O. on 01/13/21
Great service and people. Great competence as well

By Richard B. on 01/13/21
Great service from polite and knowledgeable technicians.

By SALLY C. on 01/11/21
Sue, Sue is always so professional and pleasant. We always ask for her when we schedule a service.

By LEWIS J. on 01/11/21
Great People. Great Company. They do not try to push unnecessary things on you. Upfront people. Try you like family and have a sincere disposition. They do not treat you like a number and go on to this next number if they encounter disatifaction with the customer.

By Gil H. on 01/11/21
On time and professional

By Teresa C. on 01/09/21
I have been using Mac Morris for about 7years. I recommend Sue for your up keep on your units.

By David G. on 01/08/21
Once again and not unexpected, we had top shelf, first rate service. This is exactly why we selected Mack Morris to be our HVAC company.

By DONNA C. on 01/08/21
no comment

By Larry R. on 01/07/21
Crystal was in communication with me about when was the most convenient time to schedule our maintenance. Once it was scheduled she gave called me a call the day before to confirm it still suited us. Much appreciated that call. Toby was very professional and exp...
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Crystal was in communication with me about when was the most convenient time to schedule our maintenance. Once it was scheduled she gave called me a call the day before to confirm it still suited us. Much appreciated that call. Toby was very professional and explained what he was going to be doing during the scheduled maintenance. He showed me the air filter from my unit and shared that it showed just a little dust and looked very good for having been in for 6 months. He cleaned the external unit even though it was a cold when he could have easily convinced me that it was too cold. I considered that by doing that he had my best interest as his customer in mind. Dealing with Crystal & Toby and the professionalism, humor and knowledge that they have shown me will keep me as a Mack Morris customer. Very pleased to do business with the.
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By Steve R. on 01/05/21
Work was done professionally and efficiently by Wesley. Called before arriving and took care a diligence in his work. Repairs made and checkout done.

By George B. on 01/04/21
Sean is tireless in helping us keep our air units in tip top shape. He is kind and courteous a efficient. Our systems work well and I always know we are getting great service from Sean. Crystal is very helpful to in communicating with us. Thank you both for all tha...
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Sean is tireless in helping us keep our air units in tip top shape. He is kind and courteous a efficient. Our systems work well and I always know we are getting great service from Sean. Crystal is very helpful to in communicating with us. Thank you both for all that you do to keep our air clean!
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By Bill T. on 12/30/20
Outstanding local company! Both Caleb A. and Crystal D. were professional, knowledgeable and friendly to work with. This particular job was for our church but my wife and I also have a semi-annual service plan with the company for our personal home HVAC system. Cou...
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Outstanding local company! Both Caleb A. and Crystal D. were professional, knowledgeable and friendly to work with. This particular job was for our church but my wife and I also have a semi-annual service plan with the company for our personal home HVAC system. Couldn’t be happier with the service we’ve received. I would gladly recommend Mack Morris to anyone.
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By George P. on 12/30/20
Andrew is polite, diligent, professional. Did what was to be done efficiently, and left no sign of it, left a clean place. Mary was pleasant on the phone, scheduled the appointment quickly.

By Rosemary C. on 12/30/20
no comment

By Bud K. on 12/26/20
Prompt & ProfessionalProfessiuonal

By Joyce R. on 12/25/20
Sue and Chrystal.

By Steve R. on 12/24/20
Work was done professionally and efficiently by Wesley. Called before arriving and took care a diligence in his work. Repairs made and checkout done.

By Maureen F. on 12/23/20
no comment

By Meredith L. on 12/22/20
As usual your team provided competent and timely and highly professional service levels

By Chad D. on 12/21/20
I have used Mack Morris for years now. First to service an older a/c unit, then to install a brand new system when the time came, and finally to service that new unit, which they have done for 9 years now regularly. I have found their service to always be reliable...
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I have used Mack Morris for years now. First to service an older a/c unit, then to install a brand new system when the time came, and finally to service that new unit, which they have done for 9 years now regularly. I have found their service to always be reliable, timely, professional, and thorough. Mack himself worked with me extensively to help get state and federal tax credits while they were briefly available years ago. I could not recommend this company more.
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* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Sean O has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
155 total reviews
I enjoy fishing and hanging out with friends and family. I am a big sports fan, Go Redskins.
By leslie w. on 11/09/17
These gentlemen arrived on time, put on shoe covers to protect my carpets. My husband who is an hvac engineer said they were very knowledgeable of what needed to be cleaned and serviced on our system. It was nice to have the same service man come to our home again.

By Joe J. on 11/09/17

By Tom P. on 11/07/17
I have been a Mack Morris customer for a couple of years and it has been well worth it. They have been doing a great job of keeping my aging HVAC system running smoothly. They are always on time, always professional, and are straightforward when it comes to offer...
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I have been a Mack Morris customer for a couple of years and it has been well worth it. They have been doing a great job of keeping my aging HVAC system running smoothly. They are always on time, always professional, and are straightforward when it comes to offering advice on how to maintain my system as well as any repairs that are needed. They are also reasonable with pricing. I definitely recommend working with them!
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By Kevin H. on 10/23/17
Excellent service!

By Sherry Z. on 10/20/17
Sean O was very knowledgeable and made sure that I knew everything he checked and the status of my heat pump and Mr Slim. He even bagged the dead mice in the attic,now that's going beyond what is required!! Thank you Sean you did an excellent job, hope to see you next check up time.

By Elayne P. on 10/04/17
Mack Morris' staff are courteous on the phone, and the technicians show up on time or call you if they are running even a bit late. They are careful to protect you home (wearing shoe covers and cleaning up after themselves).

By Chris D. on 10/03/17
Professional and thorough. No complaints

By Ron S. on 09/28/17
Sean and his apprentice Tom were the technicians that serviced my HVAC system. Mac Morris had installed the dual zoned system for the previous owner so we had lot's of questions about the units & their operation. Sean answer all our questions and was very patient. ...
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Sean and his apprentice Tom were the technicians that serviced my HVAC system. Mac Morris had installed the dual zoned system for the previous owner so we had lot's of questions about the units & their operation. Sean answer all our questions and was very patient. He & Tom were very meticulous about the work they performed and did a great job servicing the units in my opinion. I have had this service performed by other companies in other areas and have never seen the level of detail in the service these guys performed. Very professional & thorough.
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By Robert P. on 09/27/17
Mack Morris Heating and Air has taken care of my home's system for at least the past 10 years. I am completely pleased with the service and the staff's professionalism. Sean O. (and another young man whose name I unfortunately cant recall) recently completed a regu...
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Mack Morris Heating and Air has taken care of my home's system for at least the past 10 years. I am completely pleased with the service and the staff's professionalism. Sean O. (and another young man whose name I unfortunately cant recall) recently completed a regular service check of my system. The service was completed in a most professional and courteous manner. The check was timely as Sean identified a problem with the heat side of my heat pump that could have caused a disruption/outage this winter. Sean was most informative, showing me where the short was occurring, what it would cause, and set in motion a plan to repair it. Kudo's to Mack Morris for hiring quality people and ensuring they have the right tools and training to do a job right all the while being courteous to the customer.
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By Robert P. on 09/27/17
Mack Morris Heating and Air has taken care of my home's system for at least the past 10 years. I am completely pleased with the service and the staff's professionalism. Sean O. (and another young man whose name I unfortunately cant recall) recently completed a regu...
(View More)
Mack Morris Heating and Air has taken care of my home's system for at least the past 10 years. I am completely pleased with the service and the staff's professionalism. Sean O. (and another young man whose name I unfortunately cant recall) recently completed a regular service check of my system. The service was completed in a most professional and courteous manner. The check was timely as Sean identified a problem with the heat side of my heat pump that could have caused a disruption/outage this winter. Sean was most informative, showing me where the short was occurring, what it would cause, and set in motion a plan to repair it. Kudo's to Mack Morris for hiring quality people and ensuring they have the right tools and training to do a job right all the while being courteous to the customer.
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By Robert P. on 09/27/17
Mack Morris Heating and Air has taken care of my home's system for at least the past 10 years. I am completely pleased with the service and the staff's professionalism. Sean O. (and another young man whose name I unfortunately cant recall) recently completed a regu...
(View More)
Mack Morris Heating and Air has taken care of my home's system for at least the past 10 years. I am completely pleased with the service and the staff's professionalism. Sean O. (and another young man whose name I unfortunately cant recall) recently completed a regular service check of my system. The service was completed in a most professional and courteous manner. The check was timely as Sean identified a problem with the heat side of my heat pump that could have caused a disruption/outage this winter. Sean was most informative, showing me where the short was occurring, what it would cause, and set in motion a plan to repair it. Kudo's to Mack Morris for hiring quality people and ensuring they have the right tools and training to do a job right all the while being courteous to the customer
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By David G. on 09/22/17
Our service was excellent. The technicians showed up right on time and were very thorough. We bought this house three months ago and had no idea of the age of our two HVAC units or how/if they had ever been serviced. They missed nothing and found some installation ...
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Our service was excellent. The technicians showed up right on time and were very thorough. We bought this house three months ago and had no idea of the age of our two HVAC units or how/if they had ever been serviced. They missed nothing and found some installation problems that they fixed or have scheduled to be fixed in the future. I could not be more satisfied with their work and signed up for a two-year service contract.
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By Don M. on 09/17/17
Very thorough and informative. Sean will explore the precise phase out of coolant availability. The answer will impact the repair or replace decision.

By Anna B. on 09/15/17
Sean was maintaining my AC very old unit. He was on time with very professional look. He was very conscious of my property. I didn't have to clean after him. Service was done and Sean showed me before and after pictures with his detail explanation. I could not be better experience.

By Anna B. on 09/15/17
My AC unit stopped working one late afternoon. Called Mack Morris immediately, all information was taken and I was asked if it was an emergency. It wasn't, the temperature at night went down to 75. Around 8am next morning I received a call from them and scheduled a...
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My AC unit stopped working one late afternoon. Called Mack Morris immediately, all information was taken and I was asked if it was an emergency. It wasn't, the temperature at night went down to 75. Around 8am next morning I received a call from them and scheduled appointment for the same day. I was called 30 minutes ahead of Sue's arrival. Sue is experienced technician with great personality. She explained in detail my issues, had all the necessary parts with her. In approximately one hour my AC was working. I am grateful I also signed up for annual maintenance service for my AC and my oil furnace. It was very reasonable. Highly recommend their service.
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By Peggy J. on 07/06/17
The team worked great to schedule times, Find the problem, Discuss the cost, Take the measurements, Arrive on time and worked in less than optimal conditions. It was hot!!!! They were friendly, professional and efficient. They get my vote and thanks!

By Robbi S. on 02/17/17
Mack Morris does a great job! The staff is professional and efficient.

By Sherry Z. on 11/09/16
Sean and Brett were a great service team. They worked with knowledge about everything they checked, cleaned and answered all my questions. Thanks guys you did a great job and every piece of equipment is running smoothly!!

By Judy J. on 10/31/16
Sean did an excellent job inspecting and cleaning my heating unit. I would definitely recommend him to my neighbors & friends.

By Steve F. on 10/20/16
Excellent Service, on time and through
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