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By Nancy B. on 08/25/21
no comment

By Richard B. on 08/25/21
Great service from polite and knowledgeable technicians.

By Beate S. on 08/25/21
no comment

By Rina G. on 08/25/21
They are always prompt and pleasant. Very efficient.

By William M. on 07/07/21
Caleb appeared on time, masked, booted, and ready to service our three HVAC units. He is professional, courteous, and ready to provide answers to any questions I had. It is helpful when the same technician comes each time (Caleb has been here three times in a row...
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Caleb appeared on time, masked, booted, and ready to service our three HVAC units. He is professional, courteous, and ready to provide answers to any questions I had. It is helpful when the same technician comes each time (Caleb has been here three times in a row now) so I highly recommend this practice. Thank you, Caleb, and thank you, Mack Morris!
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By Sarah M. on 07/07/21
The best! Got it fixed same day. Fair pricing. As always Sue is the greatest!!!

By Jenny D. on 06/29/21
Sue was unbelievably wonderful! She listened to the problem and fixed it within minutes! She has such a nice way about her and explained everything. It’s so stressful when AC breaks in the summer in addition to worrying about the possible huge expense. Sue and Ma...
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Sue was unbelievably wonderful! She listened to the problem and fixed it within minutes! She has such a nice way about her and explained everything. It’s so stressful when AC breaks in the summer in addition to worrying about the possible huge expense. Sue and Mack Morris are responsive, honest, and provide a service I have never experienced before with HVAC repair In over 20 years!!!
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By Mary L. on 06/28/21
First time using Mack Morris HVAC service. We will definitely be using them again. Great service, professional, friendly, efficient and very reasonable rates. Toby (Technician) wore a mask and shoe coverings while in my home. He addressed all my concerns. I was adv...
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First time using Mack Morris HVAC service. We will definitely be using them again. Great service, professional, friendly, efficient and very reasonable rates. Toby (Technician) wore a mask and shoe coverings while in my home. He addressed all my concerns. I was advised as to the time it would take to perform the service and what it would be done. Highly recommend!!!
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By Dawn T. on 06/28/21
no comment

By Elizabeth L. on 06/27/21
Caleb was thorough and efficient. After he completed the maintenance call he explained to us everything he had checked and the condition of our system.

By Jacob H. on 06/25/21
Sue is always on time to do my 6 month service check. She does all work in a thorough way and takes time to explain what she has done.

By Autumn S. on 06/23/21
Toby arrived on time and was very professional. We are very satisfied with his work and with Mack Morris Heating and Air.

By Thomas B. on 06/23/21
Excellent service and professional.

By Melody B. on 06/21/21
Thanks to you guys we had a much nicer weekend with cool air!!

By Kenly N. on 06/19/21
Mack Morris is a great company to work with. Crystal is very nice and efficient. Tyler does a great job. He is in and out in no time.

By Gary E. on 06/18/21
I have always found this company to be professional and knowledgeable. I would recommend them to anyone. They are always on time. They are always polite and helpful, and they are always professionally dressed. Good company.

By Tamilee L. on 06/18/21
staff friendly and helpful. quick service. phone call stating when they were on the way.

By Tamilee L. on 06/17/21
Professional and quick service

By Ruth G. on 06/16/21
no comment

By Madelein T. on 06/15/21
Very,very Happy with service they provided
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CALL TO SCHEDULE
434-979-7129

Select any employee to see all their reviews.

Sue M
4 Years
Rating:
190 total reviews!
Tyler M
1 Year
Rating:
165 total reviews!
Crystal D
Customer Service Rep.
5 Years
Rating:
(439 total reviews)
Ashley R
Customer Service Rep.
5 Years
Rating:
(192 total reviews)
Cindy C
Customer Service Rep.
1 Year
Rating:
(189 total reviews)
Sean O
6 Years
Rating:
(155 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mack Morris Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
434-979-7129
Phillip L has a 5-Star average rating and a total of 10 total reviews
10 total reviews
I enjoy spending time with my friends and family. I like sports, coaching t-ball and hunting.
By Matthew S. on 01/30/20
no comment

By Kirk I. on 07/28/17
Okay, so the first time I scheduled this appointment, you guys never showed and whatever happen to the scheduling who knows because even the call wasn't recorded correctly. But after I asked what happened, yes you guys showed up correctly the next time and the app...
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Okay, so the first time I scheduled this appointment, you guys never showed and whatever happen to the scheduling who knows because even the call wasn't recorded correctly. But after I asked what happened, yes you guys showed up correctly the next time and the appraisal guy was nice and courteous. I am still waiting on the pricing on the appraisal though.
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By Peggy J. on 07/06/17
The team worked great to schedule times, Find the problem, Discuss the cost, Take the measurements, Arrive on time and worked in less than optimal conditions. It was hot!!!! They were friendly, professional and efficient. They get my vote and thanks!

By Craig C. on 04/26/17
Philip and the crew that installed the HVAC . Top notch job. Perfect installation. Pleasant and pro job thanks

By Hunter H. on 04/13/17
Phillip Lamm showed up on time for our appointment and spent a lot of time diagnosing our heating and cooling (upstairs) issue. We discussed several solutions and eventually settled on one. He very quickly provided me an estimate via email within 48 hours. We was v...
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Phillip Lamm showed up on time for our appointment and spent a lot of time diagnosing our heating and cooling (upstairs) issue. We discussed several solutions and eventually settled on one. He very quickly provided me an estimate via email within 48 hours. We was very thorough and easy to work with. I would highly recommend!
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By Howard S. on 09/06/16
Down to earth folks who advise you and provide realistic expectations. Will answer questions and work hard to get your schedule met. Our HVAC went out and they were able to get it swapped out with a new system in a few days. Pleasant to work with and knowledgeab...
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Down to earth folks who advise you and provide realistic expectations. Will answer questions and work hard to get your schedule met. Our HVAC went out and they were able to get it swapped out with a new system in a few days. Pleasant to work with and knowledgeable. Mack Morris Heating and Air Conditioning is a great group to work with
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By Shelly S. on 08/26/16
I've been a customer for 12 years and have no complaints. They are always right on time, competent and fair. I lost my A/C in the heat wave this summer and it was a process to figure out what to do, but they provided me with many options and ended up giving me a gr...
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I've been a customer for 12 years and have no complaints. They are always right on time, competent and fair. I lost my A/C in the heat wave this summer and it was a process to figure out what to do, but they provided me with many options and ended up giving me a great price on a new system. I wouldn't go anywhere else.
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By Mrs. G. on 08/14/16
Great job! I am totally satisfied with this job. All seems to go well with the installation of my new coil and outdoor air conditioning unit. A tough job done well

By Mr. and Mrs. F. on 06/21/16
Both men were very courteous and professional. They left absolutley nothing for us to clean. Thanks you! When the next A.C. unit dies, we'll be in touch.

By Mr. & Mrs G. on 06/09/16
Being new to Ruckersville, we had no idea as to who we could rely on to fix our A/C. Seardhing Ange's List gave us Mack Morris. The experience was truly a pleasure. Phillip was our main contact person who was always up front as to what a new system would involve...
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Being new to Ruckersville, we had no idea as to who we could rely on to fix our A/C. Seardhing Ange's List gave us Mack Morris. The experience was truly a pleasure. Phillip was our main contact person who was always up front as to what a new system would involve in both cost and installation. He consistly kept us imformed via email ad answered all of our questions in a timely fashion. Then came the installation team. Daniel, Bert and Alejandro did the installation quickly and with the least amount of inconcenience. Within one and one half days, they were done and we had a cool, clean home. They addressed our concerns about a previonsly clogged drain pan moved the attic unit to exactly where my wife asked and neatly fisinshed off the wiring and PVC drain pipes. The entire experience was a joy. We are quite pleased with Mack Morris Heating and Air Conditioning and will recommend your company to anyone who asks. Thanks.
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