CALL TO SCHEDULE
434-979-7129
By Walter O. on 01/13/21
Great service and people. Great competence as well

By Richard B. on 01/13/21
Great service from polite and knowledgeable technicians.

By SALLY C. on 01/11/21
Sue, Sue is always so professional and pleasant. We always ask for her when we schedule a service.

By LEWIS J. on 01/11/21
Great People. Great Company. They do not try to push unnecessary things on you. Upfront people. Try you like family and have a sincere disposition. They do not treat you like a number and go on to this next number if they encounter disatifaction with the customer.

By Gil H. on 01/11/21
On time and professional

By Teresa C. on 01/09/21
I have been using Mac Morris for about 7years. I recommend Sue for your up keep on your units.

By David G. on 01/08/21
Once again and not unexpected, we had top shelf, first rate service. This is exactly why we selected Mack Morris to be our HVAC company.

By DONNA C. on 01/08/21
no comment

By Larry R. on 01/07/21
Crystal was in communication with me about when was the most convenient time to schedule our maintenance. Once it was scheduled she gave called me a call the day before to confirm it still suited us. Much appreciated that call. Toby was very professional and exp...
(View More)
Crystal was in communication with me about when was the most convenient time to schedule our maintenance. Once it was scheduled she gave called me a call the day before to confirm it still suited us. Much appreciated that call. Toby was very professional and explained what he was going to be doing during the scheduled maintenance. He showed me the air filter from my unit and shared that it showed just a little dust and looked very good for having been in for 6 months. He cleaned the external unit even though it was a cold when he could have easily convinced me that it was too cold. I considered that by doing that he had my best interest as his customer in mind. Dealing with Crystal & Toby and the professionalism, humor and knowledge that they have shown me will keep me as a Mack Morris customer. Very pleased to do business with the.
(View Less)

By Steve R. on 01/05/21
Work was done professionally and efficiently by Wesley. Called before arriving and took care a diligence in his work. Repairs made and checkout done.

By George B. on 01/04/21
Sean is tireless in helping us keep our air units in tip top shape. He is kind and courteous a efficient. Our systems work well and I always know we are getting great service from Sean. Crystal is very helpful to in communicating with us. Thank you both for all tha...
(View More)
Sean is tireless in helping us keep our air units in tip top shape. He is kind and courteous a efficient. Our systems work well and I always know we are getting great service from Sean. Crystal is very helpful to in communicating with us. Thank you both for all that you do to keep our air clean!
(View Less)

By Bill T. on 12/30/20
Outstanding local company! Both Caleb A. and Crystal D. were professional, knowledgeable and friendly to work with. This particular job was for our church but my wife and I also have a semi-annual service plan with the company for our personal home HVAC system. Cou...
(View More)
Outstanding local company! Both Caleb A. and Crystal D. were professional, knowledgeable and friendly to work with. This particular job was for our church but my wife and I also have a semi-annual service plan with the company for our personal home HVAC system. Couldn’t be happier with the service we’ve received. I would gladly recommend Mack Morris to anyone.
(View Less)

By George P. on 12/30/20
Andrew is polite, diligent, professional. Did what was to be done efficiently, and left no sign of it, left a clean place. Mary was pleasant on the phone, scheduled the appointment quickly.

By Rosemary C. on 12/30/20
no comment

By Bud K. on 12/26/20
Prompt & ProfessionalProfessiuonal

By Joyce R. on 12/25/20
Sue and Chrystal.

By Steve R. on 12/24/20
Work was done professionally and efficiently by Wesley. Called before arriving and took care a diligence in his work. Repairs made and checkout done.

By Maureen F. on 12/23/20
no comment

By Meredith L. on 12/22/20
As usual your team provided competent and timely and highly professional service levels

By Chad D. on 12/21/20
I have used Mack Morris for years now. First to service an older a/c unit, then to install a brand new system when the time came, and finally to service that new unit, which they have done for 9 years now regularly. I have found their service to always be reliable...
(View More)
I have used Mack Morris for years now. First to service an older a/c unit, then to install a brand new system when the time came, and finally to service that new unit, which they have done for 9 years now regularly. I have found their service to always be reliable, timely, professional, and thorough. Mack himself worked with me extensively to help get state and federal tax credits while they were briefly available years ago. I could not recommend this company more.
(View Less)
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
434-979-7129

Select any employee to see all their reviews.


* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

1. Choose a Service Pro

RATE service by rolling over the stars:

Post Review
Why is this needed?
CALL TO SCHEDULE
434-979-7129

Customer service is always a top priority at Mack Morris Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
434-979-7129
Crystal D has a 5-Star average rating and a total of 439 total reviews
439 total reviews
By Debroah S. on 06/06/19
The service was great. Everyone has always been very friendly and reliable. I love that we get a message about who is coming and what time they will arrive. We have used Mack Morris for almost 30 years and will continue with them because of their quick dependable and reliable service.

By Loreli D. on 05/30/19
Kevin S was great especially given it was a hot afternoon to have to work in an attic! He made an important suggestion about access to equipment which was appreciated and took time to review areas that were both inside and outside the house.

By Carris B. on 05/25/19
good

By Thelma M. on 05/17/19
Sue came today to service my A/C. She is so thorough, friendly, neat and explains exactly what she's doing. She is a great employee and I look forward to her coming each year.

By Thelma M. on 05/17/19
Sue came today to service my A/C. She is so thorough, friendly, neat and explains exactly what she's doing. She is a great employee and I look forward to her coming each year.

By Chet R. on 05/15/19
Mack Morris is an awesome company. The employees are helpful and professionals. We have been clients over 10 years and wouldn’t consider using any other company. You keep us warm in the winter and cool in the summer and comfortable in between! So glad we have a s...
(View More)
Mack Morris is an awesome company. The employees are helpful and professionals. We have been clients over 10 years and wouldn’t consider using any other company. You keep us warm in the winter and cool in the summer and comfortable in between! So glad we have a service contract, takes some home ownership stress off! Thank you Mack Morris!
(View Less)

By Tamsin S. on 05/14/19
Mack Morris put in my system 14 years ago, and has serviced it ever since - perfectly, I might add! Great service from the office staff to their service techs. Due to their meticulous care I've had only 2 issues over those years, but when I needed a new damper and ...
(View More)
Mack Morris put in my system 14 years ago, and has serviced it ever since - perfectly, I might add! Great service from the office staff to their service techs. Due to their meticulous care I've had only 2 issues over those years, but when I needed a new damper and circuit board, the problem was immediately diagnosed, parts ordered and installed, with no down time at all. My maintenance plan with them is money in the bank. I think of my furnace as the beating heart of my home (particularly in the middle of winter), and so appreciate having these experts care for it. I also appreciate very much that Mack treats his employees so well, and believe they naturally pass that on to us customers.
(View Less)

By Allison L. on 05/09/19
Sean was a wonderful, knowledgeable and efficient technician. Toby was sick that day and Sean came instead. He did a very thorough job, replaced a worn capacitor and washed out my unit in addition to the checks that he did on the system. I feel like I am getting my...
(View More)
Sean was a wonderful, knowledgeable and efficient technician. Toby was sick that day and Sean came instead. He did a very thorough job, replaced a worn capacitor and washed out my unit in addition to the checks that he did on the system. I feel like I am getting my money's worth for my maintenance plan with Mack Morris. Everyone is always friendly and professional
(View Less)

By Hunter H. on 05/08/19
Thomas Nunamacher was outstanding and explained his processes on the regular service call. Came back to replace a filter when he didn't have one at first. Just outstanding. Personable and considerate. I highly recommend Mack Morris.

By Dana E. on 05/03/19
Pleasant from the time I talked to Crystal to schedule our appointment until Matt came to consult about a dehumidifier. We are very pleased with the friendliness, polite conversation, patient explaining things with us, and the extra time Matt took to make sure we u...
(View More)
Pleasant from the time I talked to Crystal to schedule our appointment until Matt came to consult about a dehumidifier. We are very pleased with the friendliness, polite conversation, patient explaining things with us, and the extra time Matt took to make sure we understood how things worked with our system. Thank you Mack Morris Heating and Air Conditioning!
(View Less)

By Gene H. on 04/30/19
William did a great job, got here in a timely fashion and was very knowledgeable. Thank you, William.

By Lynda W. on 04/24/19
Matt came to our house to give us an estimate for ac/heat pump. We were very impressed with Matt and his knowledge of what we needed. Their customer service is exceptional.

By STEPHEN S. on 04/16/19
I tried to post a review on the BBB website but never received a "verifying" email from the BBB site.

By Jason S. on 04/11/19
Great service. Best thing we ever did was call Mack Morris for our HVAC.

By Willie S. on 04/02/19
Toby C., the technician, arrived on time, explained what he was going to do, and at several points came to us to explain what he was finding. He was thorough, competent, and unfailingly polite. April 1, 2019 Toby was terrific--all you could ask for in an HVAC t...
(View More)
Toby C., the technician, arrived on time, explained what he was going to do, and at several points came to us to explain what he was finding. He was thorough, competent, and unfailingly polite. April 1, 2019 Toby was terrific--all you could ask for in an HVAC technician. Mack Morris staff are so well-trained. It's a pleasue doing business with this company.
(View Less)

By Willie S. on 04/01/19
Toby C., the technician, arrived on time, explained what he was going to do, and at several points came to us to explain what he was finding. He was thorough, competent, and unfailingly polite. April 1, 2019 Toby was terrific--all you could ask for in an HVAC t...
(View More)
Toby C., the technician, arrived on time, explained what he was going to do, and at several points came to us to explain what he was finding. He was thorough, competent, and unfailingly polite. April 1, 2019 Toby was terrific--all you could ask for in an HVAC technician. Mack Morris staff are so well-trained. It's a pleasue doing business with this company.
(View Less)

By DENISE M. on 03/28/19
Sean is great. Very neat, professional, friendly, and knowledgeable. Arrived on time, clearly explained what he did and why, future issues to watch for. Great asset to Mack Morris.

By Reo H. on 03/26/19
I called after hours and the message was followed up on as they said it would be. Ashley contacted us and scheduled for the following day. I was notified by Ashley that Brandon was in route. Brandon showed up and was very professional. Went over the service wi...
(View More)
I called after hours and the message was followed up on as they said it would be. Ashley contacted us and scheduled for the following day. I was notified by Ashley that Brandon was in route. Brandon showed up and was very professional. Went over the service with me and other services available. Very good service. No cheap but will be used as primary for our house and other properties. I suggest you should use them for perfect professional service. Reo
(View Less)

By BARBARA A. on 03/18/19
We've had Mack Morris service our heating and a/c for many years. We've also had many different service techs, but never one as fine as Sue Morton. No one has ever cleaned our unit as thoroughly as Sue. She is very knowledgeable and friendly...a true professional. ...
(View More)
We've had Mack Morris service our heating and a/c for many years. We've also had many different service techs, but never one as fine as Sue Morton. No one has ever cleaned our unit as thoroughly as Sue. She is very knowledgeable and friendly...a true professional. I always request her.
(View Less)

By Maude P. on 03/15/19
BBB site way too complicated to figure out. Sue and Caleb were great, and Crystal is most helpful as well. Your people are always the best. MAP
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.