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434-979-7129
By Nancy B. on 08/25/21
no comment
By Richard B. on 08/25/21
Great service from polite and knowledgeable technicians.
By Beate S. on 08/25/21
no comment
By Rina G. on 08/25/21
They are always prompt and pleasant. Very efficient.
By William M. on 07/07/21
Caleb appeared on time, masked, booted, and ready to service our three HVAC units. He is professional, courteous, and ready to provide answers to any questions I had. It is helpful when the same technician comes each time (Caleb has been here three times in a row...
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Caleb appeared on time, masked, booted, and ready to service our three HVAC units. He is professional, courteous, and ready to provide answers to any questions I had. It is helpful when the same technician comes each time (Caleb has been here three times in a row now) so I highly recommend this practice. Thank you, Caleb, and thank you, Mack Morris!
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By Sarah M. on 07/07/21
The best! Got it fixed same day. Fair pricing. As always Sue is the greatest!!!
By Jenny D. on 06/29/21
Sue was unbelievably wonderful! She listened to the problem and fixed it within minutes! She has such a nice way about her and explained everything. It’s so stressful when AC breaks in the summer in addition to worrying about the possible huge expense. Sue and Ma...
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Sue was unbelievably wonderful! She listened to the problem and fixed it within minutes! She has such a nice way about her and explained everything. It’s so stressful when AC breaks in the summer in addition to worrying about the possible huge expense. Sue and Mack Morris are responsive, honest, and provide a service I have never experienced before with HVAC repair In over 20 years!!!
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By Mary L. on 06/28/21
First time using Mack Morris HVAC service. We will definitely be using them again. Great service, professional, friendly, efficient and very reasonable rates. Toby (Technician) wore a mask and shoe coverings while in my home. He addressed all my concerns. I was adv...
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First time using Mack Morris HVAC service. We will definitely be using them again. Great service, professional, friendly, efficient and very reasonable rates. Toby (Technician) wore a mask and shoe coverings while in my home. He addressed all my concerns. I was advised as to the time it would take to perform the service and what it would be done. Highly recommend!!!
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By Dawn T. on 06/28/21
no comment
By Elizabeth L. on 06/27/21
Caleb was thorough and efficient. After he completed the maintenance call he explained to us everything he had checked and the condition of our system.
By Jacob H. on 06/25/21
Sue is always on time to do my 6 month service check. She does all work in a thorough way and takes time to explain what she has done.
By Autumn S. on 06/23/21
Toby arrived on time and was very professional. We are very satisfied with his work and with Mack Morris Heating and Air.
By Thomas B. on 06/23/21
Excellent service and professional.
By Melody B. on 06/21/21
Thanks to you guys we had a much nicer weekend with cool air!!
By Kenly N. on 06/19/21
Mack Morris is a great company to work with. Crystal is very nice and efficient. Tyler does a great job. He is in and out in no time.
By Gary E. on 06/18/21
I have always found this company to be professional and knowledgeable. I would recommend them to anyone. They are always on time. They are always polite and helpful, and they are always professionally dressed. Good company.
By Tamilee L. on 06/18/21
staff friendly and helpful. quick service. phone call stating when they were on the way.
By Tamilee L. on 06/17/21
Professional and quick service
By Ruth G. on 06/16/21
no comment
By Madelein T. on 06/15/21
Very,very Happy with service they provided
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page.
CALL TO SCHEDULE
434-979-7129

Select any employee to see all their reviews.

Sue M
6 Years
Rating:
190 total reviews!
Tyler M
1 Year
Rating:
165 total reviews!
Crystal D
Customer Service Rep.
5 Years
Rating:
(439 total reviews)
Ashley R
Customer Service Rep.
5 Years
Rating:
(192 total reviews)
Cindy C
Customer Service Rep.
1 Year
Rating:
(189 total reviews)
Sean O
6 Years
Rating:
(155 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mack Morris Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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CALL TO SCHEDULE
434-979-7129
Crystal D has a 5-Star average rating and a total of 439 total reviews
439 total reviews
By Nancy B. on 08/25/21
no comment
By Rina G. on 08/25/21
They are always prompt and pleasant. Very efficient.
By Mary L. on 06/28/21
First time using Mack Morris HVAC service. We will definitely be using them again. Great service, professional, friendly, efficient and very reasonable rates. Toby (Technician) wore a mask and shoe coverings while in my home. He addressed all my concerns. I was adv...
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First time using Mack Morris HVAC service. We will definitely be using them again. Great service, professional, friendly, efficient and very reasonable rates. Toby (Technician) wore a mask and shoe coverings while in my home. He addressed all my concerns. I was advised as to the time it would take to perform the service and what it would be done. Highly recommend!!!
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By Elizabeth L. on 06/27/21
Caleb was thorough and efficient. After he completed the maintenance call he explained to us everything he had checked and the condition of our system.
By Jacob H. on 06/25/21
Sue is always on time to do my 6 month service check. She does all work in a thorough way and takes time to explain what she has done.
By Autumn S. on 06/23/21
Toby arrived on time and was very professional. We are very satisfied with his work and with Mack Morris Heating and Air.
By Kenly N. on 06/19/21
Mack Morris is a great company to work with. Crystal is very nice and efficient. Tyler does a great job. He is in and out in no time.
By Barr C. on 06/12/21
Very quick response for an urgent situation (fallen ceiling due to leak in attic air handler) and very professional technician, Brandon, who diagnosed and repaired the problem. Sure wish he could clean up the mess but he didn't make it.
By Sue W. on 06/09/21
The service tech, Toby, was considerate and friendly, very professional and efficient.
By Moh Juin C. on 06/03/21
Matt S. Is very knowledgeable and friendly. Mack Morris heating and Air has great service.
By Matt M. on 05/24/21
Matt was right on time, did a thorough inspection for the estimate, and provided me some options, including discounts I was eligible for. I'm still considering my options, but Matt was very professional.
By Mohammad H. on 05/13/21
Excellent customer service, very courteous people. Very responsive. I would recommend to others
By Monica W. on 05/08/21
I have been a client of Mack Morris’s Heating and Air for almost ten years and have nothing but praise for the level of service we have received from them. From the person answering the phone to the technicians who come to my home, each and every employee has sho...
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I have been a client of Mack Morris’s Heating and Air for almost ten years and have nothing but praise for the level of service we have received from them. From the person answering the phone to the technicians who come to my home, each and every employee has shown me nothing but exemplary courtesy. The technicians are on time, respectful of my home and property and exhibit a level of expertise in HVAC systems that has earned our trust. I would not hesitate to refer Mack Morris to anyone.
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By Kenneth L. on 05/05/21
Great job as usual.
By Patricia S. on 05/01/21
Caleb, the service technician is friendly, on-time and has done an excellent job maintaining the rental. I recommend them for your service needs.
By Hansie H. on 04/26/21
Wonderful service all around! Can't say enough good about both Wes and Mack, in fact about virtually all my experiences w/Mack Morris over decades! Haven't used any other HVAC company since I moved here in 1979.
By Jim S. on 04/23/21
They were great.
By Donald M. on 04/22/21
After dealing with Mack Morris for sixteen years at our home in Barboursville we moved to a condo in Charlottesville. The maintenance plan assures a complete checkup twice a year and can head off problems. Also, we replaced one of our two units and the service was ...
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After dealing with Mack Morris for sixteen years at our home in Barboursville we moved to a condo in Charlottesville. The maintenance plan assures a complete checkup twice a year and can head off problems. Also, we replaced one of our two units and the service was perfect, with savings from the maintenance plan. Tuning the system in the condo was smooth and painless. The technician was very professional and a great resource person on the new system. Also, scheduling our new location service was prompt. Great Teamwork.
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By Paul S. on 04/20/21
great and honest service
By Robert A. on 04/19/21
We are so happy that Sean is our specialist.
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