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By KAREN G. on 12/16/20
Cindy has always been helpful and efficient at scheduling Sean to do my inspections. Sean is terrific! He works hard to solve any problems I have had with my heating system and explains everything clearly to me.

By Hans F. on 12/15/20
As always it was a pleasure to have Tyler do our annual tuneup. He is polite, efficient and explains everything that’s going on with our system. Mack Morris is lucky to have him as an employee.

By KATE S. on 12/15/20
John did our service yesterday. He was prompt, efficient and knowledgeable.

By SUSIE B. on 12/14/20
We were scheduled for our HVAC and Generator checkup today. With it being a cold and rainy day, Cindy was on the phone with us bright and early communicating with us. Scott was already en route to service our HVAC. We rescheduled for the generator, understandabl...
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We were scheduled for our HVAC and Generator checkup today. With it being a cold and rainy day, Cindy was on the phone with us bright and early communicating with us. Scott was already en route to service our HVAC. We rescheduled for the generator, understandably, for another day. Scott was on time, professional, polite and personable. We have been using Mac Morris for over 20 years and have never had a bad experience with their service.
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By David S. on 12/14/20
no comment

By JOANNE C. on 12/14/20
Excellent service by Wes! He really took some time to try to figure out a recent problem with the heat pump. I appreciated that immensely! The office staff has always been great to work with as well! Update 7/10/20: once again, the usual excellent service from Wes...
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Excellent service by Wes! He really took some time to try to figure out a recent problem with the heat pump. I appreciated that immensely! The office staff has always been great to work with as well! Update 7/10/20: once again, the usual excellent service from Wes! I intend to stay with Mack Morris another 16 years, for sure! Update 12/14/20: I sound like a broken record, but the consistency of the excellent service is wonderful. It's so nice to be able to have such confidence and trust in a company!
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By KATHY W. on 12/02/20
Very professional, polite, efficient, respectful and communicative.

By PHILIP C. on 11/25/20
Cody was very professional and went beyond what he had to do. Greatful for all the help!

By Caroline G. on 11/12/20
no comment

By ALTON K. on 11/09/20
Very professional and knowledgeable. Prompt service.

By CORRINE G. on 11/06/20
no comment

By JOHN B. on 11/05/20
Great service

By John G. on 11/02/20
Always professional and courteous. Highly recommended!

By Hansie H. on 10/29/20
Wonderful service all around! Can't say enough good about both Wes and Mack, in fact about virtually all my experiences w/Mack Morris over decades! Haven't used any other HVAC company since I moved here in 1979.

By JACOB H. on 10/29/20
Came as promised on the scheduled date. Did a thorough inspection, and it is always a good feeling knowing your system has been checked over. Sue was very professional and did a great job. Once she was finished she explained all the things she checked and what cond...
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Came as promised on the scheduled date. Did a thorough inspection, and it is always a good feeling knowing your system has been checked over. Sue was very professional and did a great job. Once she was finished she explained all the things she checked and what condition everything was in. Also Sue was very respectful in wearing mask and staying socially distant while in the house due to the covid-19. Thanks
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By JOHN J. on 10/28/20
Excellent with Jonathan! JJohnson

By Shelby T. on 10/28/20
Scott is a great worker. He doesn't waste time and goes to work as soon as he walks into the house. I would recommend him to do work on any heat pump/ac unit.

By Chris P. on 10/28/20
no comment

By Jan M. on 10/28/20
I am a long time customer of Mack Morris and have the residential Maintenance Agreement for both heating and AC. Sue M. performed the fall check and maintenance for my furnace. She was thorough with her job, with explaining all that she did and explaining what she...
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I am a long time customer of Mack Morris and have the residential Maintenance Agreement for both heating and AC. Sue M. performed the fall check and maintenance for my furnace. She was thorough with her job, with explaining all that she did and explaining what she found. Happily all the news was good and I am ready for cold weather. Thanks Sue!
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By john a. on 10/27/20
John was pleasant, efficient and did his job well. Thanks for the continued service, which has always been excellent.
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* Total number of reviews and star-ratings are based on data collected during the time period Mack Morris Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Mack Morris Heating & Air. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Ashley R has a 5-Star average rating and a total of 192 total reviews
192 total reviews
I love spending time with my children, and I love going to the beach.
By Jeff D. on 05/20/19
Very friendly, attentive and thorough. I can not say enough about how informative and knowledgeable Sue was and how she took the time to explain and answer all of the questions I bombarded her with. Sue and her company came highly recommended to me. I'm glad that I listened.

By Todd H. on 05/16/19
Brandon very professional and informative. Feel comfortable having him service our unit

By Todd H. on 05/15/19
Brandon very professional and informative. Feel comfortable having him service our unit

By Karen H. on 05/10/19
The review site threw me into a review I wrote quite awhile ago and did not apply to my recent experience. Toby responded to my house & has been to my house and my parent's house for about 2 years. Always professional, friendly, courteous and thorough. He is ...
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The review site threw me into a review I wrote quite awhile ago and did not apply to my recent experience. Toby responded to my house & has been to my house and my parent's house for about 2 years. Always professional, friendly, courteous and thorough. He is an asset to your company. Karen Hanson
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By Ben A. on 05/06/19
Nick worked quickly and efficiently. He was friendly and very knowledgeable.

By Heather C. on 05/02/19
Cody, at Mack Morris Heating & Air Conditioning was excellent. He repaired my heat pump this past winter & just recently did a 6 month cleaning/tuneup on the unit. He answered all of my questions & gave me very good advice as to options available to address the hum...
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Cody, at Mack Morris Heating & Air Conditioning was excellent. He repaired my heat pump this past winter & just recently did a 6 month cleaning/tuneup on the unit. He answered all of my questions & gave me very good advice as to options available to address the humidity issues in my basement. I very much appreciate his professionalism and patience and would recommend him to anyone.
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By Norman S. on 04/24/19
Excellent service. Serviceman was very thorough.

By Daniel C. on 04/04/19
We always want to receive a 5 star rating so we need to try harder, but it great to hear from one of our customers in the Red Hill area. Thanks for choosing us.

By Carol L. on 03/29/19
Timely support! Professional and comprehensive work! Thanks Jonathan, Scott and Ashley!

By Nina S. on 03/22/19
Always wonderful service from beginning to end!

By Jim A. on 03/18/19
We've had Mack Morris service our heating and a/c for many years. We've also had many different service techs, but never one as fine as Sue Morton. No one has ever cleaned our unit as thoroughly as Sue. She is very knowledgeable and friendly...a true professional. ...
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We've had Mack Morris service our heating and a/c for many years. We've also had many different service techs, but never one as fine as Sue Morton. No one has ever cleaned our unit as thoroughly as Sue. She is very knowledgeable and friendly...a true professional. I always request her.
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By Alan B. on 03/13/19
Excellent and timely service- highly recommended

By Crystal O. on 03/08/19
Very friendly, quick and accurate service

By Susan K. on 03/07/19
Wesley was absolutely the best to work with. He is very knowledgeable, proficient, . polite, personable. Would highly recommend him. Thank you Wesley.

By Belinda G. on 02/14/19
Helpful office staff and my service tech was very helpful and fixed the problem immediately!

By Belinda G. on 02/14/19
Helpful office staff and my service tech was very helpful and fixed the problem immediately!

By John L. on 02/07/19
Responsive and reliable!

By Tamsin S. on 02/05/19
I've used them for 14 years, always completely satisfied on every level.....particularly fond of Sue & Brandon for their thorough, detailed service.

By Deke B. on 01/26/19
As usual your staff continues to perform excellent. Brandon is very professional and a pleasure to have in our home. Thanks to the office staff for keeping me "on track ".

By Angel M. on 01/14/19
Excellent customer service by Ashley in coordinating a time I could be home for the technician! Superior professionalism and expertise demonstrated by Cody (technician) at my house. He respectfully explained the situation and took action to ensure the prompt repa...
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Excellent customer service by Ashley in coordinating a time I could be home for the technician! Superior professionalism and expertise demonstrated by Cody (technician) at my house. He respectfully explained the situation and took action to ensure the prompt repair and restoration of heat for my home.
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