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By GEOEGE M. on 05/10/18
Dan was most professional and did a thorough job. He was highly personable and pleasant as a service rep. He will always be welcome in our home.

By ROBERT S. on 05/10/18
Very polite and my wife was impressed with how nice he was to deal with.

By Melissa S. on 05/09/18
So we started having trouble with our furnace in our 4th winter this year and someone in the Mom's of Dedham facebook page recommended MacFarlane. They were able to get into see use quickly and work with my schedule. I called to get both our furnace and AC unit ser...
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So we started having trouble with our furnace in our 4th winter this year and someone in the Mom's of Dedham facebook page recommended MacFarlane. They were able to get into see use quickly and work with my schedule. I called to get both our furnace and AC unit serviced. I was given a 3 hour window for them to show up so I figured it would be 12 before anyone rang our door bell. Johnny F was early! I have NEVER had this happen, it was amazing. Though he didn't have good news for us he was able to explain to me what was going on and what we need to do for it, unfortunately it means a new furnace for us. He also serviced the AC unit and cleaned it up good as new and in good working order! We have MacFarlane coming to give us an estimate a new furnace for us. But they will be doing all the service for us in the future for sure! And if I can I will be requesting Johnny!
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By harry c. on 05/08/18
John G installed a new oil boiler and water heater and removed the old unit. He was the consummate professional . The work was done quickly , efficiently and very neatly . He was very patient and answered all our questions in a courteous and professional manner . P...
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John G installed a new oil boiler and water heater and removed the old unit. He was the consummate professional . The work was done quickly , efficiently and very neatly . He was very patient and answered all our questions in a courteous and professional manner . Paying in excess of 13,000 dollars for a new heating system is not my idea of a fun time but John's attitude and quality of work gave me a great sense of confidence . Harry C Lynnfield , Ma
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By VERA T. on 05/08/18
I would like express my genuine, and heartfelt appreciation and praise to Allen S. who had provided an excellent quality service and was able to resolve the issue I had. Allen's positive and enthusiastic attitude, his knowledge and professionalism, his genuine fri...
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I would like express my genuine, and heartfelt appreciation and praise to Allen S. who had provided an excellent quality service and was able to resolve the issue I had. Allen's positive and enthusiastic attitude, his knowledge and professionalism, his genuine friendliness, patience and attentiveness helped me to make educated choices for my needs. Allen's knowledge and experience, his devotion to his job and attentiveness to his clients is far beyond expectations. It was a pleasure dealing with him, and I am sure his work will be commended by his superiors. (He was so patient with all my questions...)
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By Vera T. on 05/08/18
I would like express my genuine, and heartfelt appreciation and praise to Allen S. who had provided an excellent quality service and was able to resolve the issue I had. Allen's positive and enthusiastic attitude, his knowledge and professionalism, his genuine ...
(View More)
I would like express my genuine, and heartfelt appreciation and praise to Allen S. who had provided an excellent quality service and was able to resolve the issue I had. Allen's positive and enthusiastic attitude, his knowledge and professionalism, his genuine friendliness, patience and attentiveness helped me to make educated choices for my needs. Allen's knowledge and experience, his devotion to his job and attentiveness to his clients is far beyond expectations. It was a pleasure dealing with him, and I am sure his work will be commended by his superiors. (He was so patient with all my questions...)
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By MICHAEL C. on 05/07/18
As always, MacFarlane is always professional, shows up during the time promised, and always does excellent work

By Christos B. on 05/07/18
Honest, up front, professional, explained everything he noticed and what it meant. Noticed a potential code issue with our exhausts and supplies, told his manager, they didn't charge us for the furnace service because he said they wanted to review the code and the...
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Honest, up front, professional, explained everything he noticed and what it meant. Noticed a potential code issue with our exhausts and supplies, told his manager, they didn't charge us for the furnace service because he said they wanted to review the code and then come back and service the unit. He even tidy up work done by another contractor on another condos boiler because the piping wasn't attached properly. Top notch.
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By Emily C. on 05/04/18
We were very happy with the product, service, and installation.The technicians were helpful, respectful, and efficient. We would highly recommend!

By JAMES H. on 04/29/18
Tony C, did a fantastic job on our boiler maintenance call. He is very knowledgeable and professional. My wife and I were very impressed. Thanks!

By LUYING P. on 04/21/18
The customer service representatives and technicians are always there when the supports are needed.

By GARY V. on 04/19/18
My visit was very good. Everything was more than satisfactory.

By MYLES W. on 04/06/18
Glenn was friendly and professional. Service was quick and I was given a thorough explanation of the current condition of my boiler.

By ANA Z. on 04/05/18
David D. did an excellent job.

By JAMES K. on 04/05/18
The technician was very professional and told me what he would be doing .

By ANA Z. on 04/01/18
We had a good experience with the service for our furnace. Your technician was very efficient. He showed up on time and performed a very professional and prompt job.

By PETER AND NANCY S. on 03/30/18
As usual came when specified and did the job expected with little muss or fuss.

By KATHLEEN C. on 03/30/18
Very dependable, clean and easy to schedule an appointment. I definitely recommend MacFarlane Energy

By Erin P. on 03/26/18
On time, professional, courteous, and did a great job explaining everything he was doing.

By MARTHA M. on 03/24/18
I called Macfarlane at 7AM because the boiler shut down at some point during the. night. Glenn arrived at my home in less then 30 minutes, identified the problem, and fixed it promptly. He is amazing!
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