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By BRIAN S. on 11/09/18
Tony C. was the tune up expert who came from MacFarlane Oil this morning. He was scheduled to be at my house 9am - 12pm and arrived 10 minutes early. He did what he needed to do for our two boilers and was finished before noon. Tony C. was polite and seemed thor...
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Tony C. was the tune up expert who came from MacFarlane Oil this morning. He was scheduled to be at my house 9am - 12pm and arrived 10 minutes early. He did what he needed to do for our two boilers and was finished before noon. Tony C. was polite and seemed thorough. I have used MacFarlane for many years and find them professional and experienced. I am happy with their service.
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By FRED R. on 11/08/18
On time, did a good job.

By JOSEPH M. on 11/06/18
Thomas and Kate performed the annual tune-up of my gas furnace and they did an excellent job. Thomas also replaced a missing cover from my HVAC lines and secured it well.

By Tim K. on 11/01/18
jimmy m for macfarlane was great. new boiler. on time, one day, cleaned up. been very happy with macfarlane for the past 22 years.

By KEVIN R. on 10/31/18
A very satisfied, happy customer. Both the technician (Jon) and service rep (Joel) were all you'd hope for to perform your homes oil burner tune-up. Were very knowledgeable in explaining what was to be done along with providing their expertise regarding "the bleedi...
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A very satisfied, happy customer. Both the technician (Jon) and service rep (Joel) were all you'd hope for to perform your homes oil burner tune-up. Were very knowledgeable in explaining what was to be done along with providing their expertise regarding "the bleeding" of the radiators which they did and walked us through the process and the end results. We have been customers for several years and will continue to be because of the service they provide
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By STEPHEN N. on 10/22/18
Excellent service, very satisfied.

By STEPHEN N. on 10/22/18
Excellent service, very satisfied.

By DANIEL H. on 10/20/18
David C, the service technician was able to solve my heating problem. He was polite, knowledgeable , and was able to explain what the problem was and the solution needed to correct the banging noise in the pipes, that was evident, when the system called for heat. G...
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David C, the service technician was able to solve my heating problem. He was polite, knowledgeable , and was able to explain what the problem was and the solution needed to correct the banging noise in the pipes, that was evident, when the system called for heat. Great job by David. Dan Harrington Walpole, MA
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By SUSAN Y. on 10/08/18
This company is a 5 star in all aspects of service in home and on the phone.

By Katlyn T. on 10/07/18
Tom was helpful and explained things very well

By BETSEY P. on 10/07/18
We have used MacFarlane for 36 years! Always terrific service!

By John F. on 10/03/18
Expertly done!

By Nok A. on 10/02/18
Wayne S. from MacFarlene Energy is very knowledgeable and highly experienced in the gas-fired water boilers. Within 3 minutes of his diagnosis of my WM97 Weil-McLain gas-fired water boiler that didn't produce any heat, he was able to identify an electrical connect...
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Wayne S. from MacFarlene Energy is very knowledgeable and highly experienced in the gas-fired water boilers. Within 3 minutes of his diagnosis of my WM97 Weil-McLain gas-fired water boiler that didn't produce any heat, he was able to identify an electrical connection problem of the boiler ignition and fix it immediately. He also took time to walk me and another junior technician who accompanied him through all of the water boiler components. He explained us all of the boiler features and functionalities with great details. Wayne was also very patient to answer my questions on how to maintain the heating system properly. Two thumbs up for his high-quality service, professionalism, and courtesy!
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By irene w. on 09/28/18
John did a top notch job. I am most imp plumbing work. I am most impressed by the appearance of the piping. Everything was level, plumb ,and spaced properly.He explained the operation of the system of which interests me. neat and courteous. this is consist...
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John did a top notch job. I am most imp plumbing work. I am most impressed by the appearance of the piping. Everything was level, plumb ,and spaced properly.He explained the operation of the system of which interests me. neat and courteous. this is consistant of what we are used to with Macfarlane! 5 stars
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By thomas h. on 09/18/18
I had MacFarlane do the install of my new boiler and water heater. John G. complete professional and did an exemplary job on the install. I didn't realize how much work it would take to plumb the new boiler. I was told it would take two days and thats exactly wh...
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I had MacFarlane do the install of my new boiler and water heater. John G. complete professional and did an exemplary job on the install. I didn't realize how much work it would take to plumb the new boiler. I was told it would take two days and thats exactly what it took. They actually left the work area cleaner then when they had first arrived. I would definitely recommend MacFarlane for anybody looking for a clean and fast install.
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By thomas h. on 09/18/18
I had MacFarlane do the install of my new boiler and water heater. Jimmy M. is a complete professional and did an exemplary job on the install. I didn't realize how much work it would take to plumb the new boiler. I was told it would take two days and thats exa...
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I had MacFarlane do the install of my new boiler and water heater. Jimmy M. is a complete professional and did an exemplary job on the install. I didn't realize how much work it would take to plumb the new boiler. I was told it would take two days and thats exactly what it took. They actually left the work area cleaner then when they had first arrived. I would definitely recommend MacFarlane for anybody looking for a clean and fast install.
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By Robert H. on 09/13/18
I recently had a new high efficiency boiler and indirect hot water heater installed my MacFarlane Energy. John G. the lead installer did a wonderful job and worked really hard. It took three days to complete and all the while John and his crew kept a clean work si...
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I recently had a new high efficiency boiler and indirect hot water heater installed my MacFarlane Energy. John G. the lead installer did a wonderful job and worked really hard. It took three days to complete and all the while John and his crew kept a clean work site and were exceptionally professional and courteous. John was always willing to answer any questions I had and ensured that my family was not without hot water at any time we were in the house during the work.
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By NEIL L J. on 09/03/18
Wayne at MacFarlane Energy is great - very helpful and patient. Neil Jacobson

By Kristen J. on 08/04/18
Our central air had stopped blowing out cold air. I called MacFarlane Energy in the morning and they had someone out to our house that afternoon! Johnny came out and was quickly able to determine what was causing the problem and was able to fix it. He was very k...
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Our central air had stopped blowing out cold air. I called MacFarlane Energy in the morning and they had someone out to our house that afternoon! Johnny came out and was quickly able to determine what was causing the problem and was able to fix it. He was very knowledgeable and explained everything to me in detail. Johnny was a great representative of MacFarlane Energy. He was nice, polite and knowledgeable - he was also so great to our dog Ruby (she loved him!). Thank you for the excellent service and quick fix!
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By VALUED CUSTOMER ERNEST G. on 07/27/18
Outstanding
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Select any employee to see all their reviews.

Thomas R
Rating:
106 total reviews!
David C
Rating:
85 total reviews!
Scott M
Customer Service Rep.
15 Years
Rating:
(5 total reviews)
Nate M
Customer Service Rep.
Rating:
(1 total review)
Darren C
Rating:
(78 total reviews)
Frank C
11 Years
Rating:
(63 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period MacFarlane Energy has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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