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By Dwight J T. on 02/21/18
Paul came out and gave us very good advice, then came back the next day after i got off work to install a whole house water softener. An accident on Grand Parkway caused him to be late by ~ 1-1/2 ... but even then he smiled, got to work, and installed the water sof...
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Paul came out and gave us very good advice, then came back the next day after i got off work to install a whole house water softener. An accident on Grand Parkway caused him to be late by ~ 1-1/2 ... but even then he smiled, got to work, and installed the water softener finishing up just before 10 pm. He was smiling, talking, sharing advice, and doing what appears to me an excellent job. He was very proud of what he was doing and what he had accomplished, taking pictures to share in the future! MET plumbing is as many Paul's as they could get, and they would put ALL the plumbing companies out of business! I REALLY enjoyed working with Paul, and if i EVER need help in the future or need to suggest or recommend someone for plumbing work, I will recommend Paul R. !! MET needs to give this employee a raise!! He is a walking advertisement for MET Plumbing!!! Thank You for doing my work for me!
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By Shaphik K. on 02/20/18
Very happy with Byron service. If i have more star to give i would. Excellent company to deal with..

By Joan H. on 02/20/18
service was good but toilets provided were not at all satisfactory. I told Paul I didn't want hi-efficiency toilets with low water levels in the bowl and he assured me they were adjustable but after he tried to adjust the water level was too little and had to be fl...
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service was good but toilets provided were not at all satisfactory. I told Paul I didn't want hi-efficiency toilets with low water levels in the bowl and he assured me they were adjustable but after he tried to adjust the water level was too little and had to be flushed at least 2 times and then sometimes had to be cleaned manually. I wish there was some way this could be corrected as I am very unhappy about the whole thing. I have purchased toilets before much less expensive but much more satisfactory. Cannot give a good review on the product provided. jbh
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By SHERRY M. on 02/19/18
Nice job and thorough. Talked me through each procedure. Job well done.

By MICHAEL M. on 02/12/18
The valve cartridge on one of my bath/tub combos went bad. I removed all the parts required to repair except for the cartridge itself as I did not have a replacement. The Met plumber who arrived looked at the valve, wrote a few notes and quoted me $460. At that ...
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The valve cartridge on one of my bath/tub combos went bad. I removed all the parts required to repair except for the cartridge itself as I did not have a replacement. The Met plumber who arrived looked at the valve, wrote a few notes and quoted me $460. At that point I said “please either call your supervisor and reduce the price, or I need you to leave. He decided to leave. First, I knew the cartridge for this repair costs about $60-$65. Second, the only thing they had to do was simple pull the old cartridge, insert the new cartridge and replace the holding pin. I called a competitor, not disclosing to them my experience with Met Plumbing. They charged me $160. Either the plumber that arrived was trying to “plumber of the month” in sales, or Met Plumbing needs to SERIOUSLY rethink their pricing strategy. I knew better than pay the amount the plumber quoted. I wonder how many others do not. Please know that I will (and already have) made it my job to describe my experience with friends, family, and Facebook.
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By JOHN P. on 02/09/18
PAUL was great. Polite friendly. Paid very close to all the details. Highly recommend him to anyone!!

By Ali M. on 02/09/18
Great service and honest

By Lee B. on 02/06/18
Byron & John were quite pleasant, efficient and detailed, explaining what was wrong with my commode and what needed to be done to repair it. The repair was done in a timely manner.

By John C. on 02/02/18
Excellent, timely, professional, courteous and reliable.

By John C. on 02/02/18
(no comment)

By Mary Brett D. on 02/01/18
Mr. Victor was politely friendly, knowledgeable and experienced. We are supremely sales averse, but found his thorough knowledge of price and effectiveness of alternatives to his plumbing repairs and replacement of the water heater were persuasive. His work was i...
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Mr. Victor was politely friendly, knowledgeable and experienced. We are supremely sales averse, but found his thorough knowledge of price and effectiveness of alternatives to his plumbing repairs and replacement of the water heater were persuasive. His work was impeccable, including restoration of our old fixtures to like new condition, and his noticing and remediation of the disconnected water heater flu might have saved our lives. He is our Best Plumber Forever.
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By Dina on 01/30/18
Appreciated the timely manner and quick fix! A little pricey, but worth it...

By ROBIN R. on 01/28/18
Byron and His Journeyman, John were Phenomenal . . . . . . Both were very respectful and upfront. I also want to give a shout out to the Customer Service Department. Everytime I called the person on the other end of the phone was always very helpful.

By Vicki M. on 01/27/18
Job was done well and Victor was great

By LYNN M. on 01/26/18
MET Plumbing and it's staff are very professional and extremely helpful. They go out of their way to go the extra mile. I have hired them 3 times for big jobs and have never been disappointed. Thanks to Brianna and Matt W.

By Carol C. on 01/26/18
During a trying time without our water, MET was stressed with many calls for broken pipes. We only lost our shut off handle, but it resulted in an emergency. MET sent a great non-plumber representative working in the area over and he helped solve the immediate pr...
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During a trying time without our water, MET was stressed with many calls for broken pipes. We only lost our shut off handle, but it resulted in an emergency. MET sent a great non-plumber representative working in the area over and he helped solve the immediate problem anyway, getting water to the house. We were only charged a reasonable fee for coming by. MET will get all my plumbing needs in the future. Almost forgot; the rep answering the phone was charming as well as helpful!
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By Joshua H. on 01/23/18
Quick and efficient with a good price.

By Debbie F. on 01/23/18
VERY EXPENSIVE AND THE COMPANY TOOK ADVANTAGE OF THE CIRCUMSTANCES.

By Richard M. on 01/21/18
Byron was on time, courteous and professional. He performed the required work quickly and was very helpful in providing tips to help prevent this problem in the future.

By Petter Y. on 01/20/18
Good customer care!
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(281) 599-3336

Select any employee to see all their reviews.

Paul R
Rating:
68 total reviews!
John
Rating:
24 total reviews!
Matt W
Customer Service Rep.
Rating:
(32 total reviews)
Maria S
Customer Service Rep.
Rating:Just Launched
John M
Rating:
(12 total reviews)
Jerry R
30 Years
Rating:
(4 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period MET Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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