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By Richard A F. on 07/12/19
We recently were in need of replacing our 23-year old heating and air conditioner systems (2). We have been utilizing MB Heating and Air Conditioning systems to maintain our systems for some time and have been very satisfied with their service. We contacted them to...
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We recently were in need of replacing our 23-year old heating and air conditioner systems (2). We have been utilizing MB Heating and Air Conditioning systems to maintain our systems for some time and have been very satisfied with their service. We contacted them to see about replacing our existing units. They were wonderful to deal with; very informative, honest, and never pushy. We liked the systems they proposed for our replacements and provided a number of options to choose from. We decided to go with their proposal and are extremely satisfied with the results. Installation took one day and the servicemen explained what they were doing, were courteous and friendly, showed up on time and when they were done went over the operation of the units, cleaned everything up, and walked us around to make sure we were satisfied with their work. I would highly recommend MB Heating and Air to anyone needing service on their HVAC systems or needing to replace their old units.
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By Vicki H. on 07/05/19
Rob is excellent--very professional and efficient in his work. Did a great job explaining the problems I was having with my air conditioning--and was able to fix the problem in a short time period. Definitely would recommend Rob and M&B Heating and Cooling!!

By Linda H. on 07/05/19
Rob was great to work with and very knowledgeable.

By Charles c L. on 06/28/19
Mike and Nolan did a great job and cleaned up to my satisfaction.

By Nicholas P. on 06/20/19
Mike, Christian, and Nolan from MB Heating and Cooling did a fantastic job replacing my entire heating and cooling system! Highly recommended!

By Tisha L. on 06/20/19
Devyn and Justin did a great job. They were very professional and got the job done quicky!

By Brian A. on 06/18/19
Very professional and did a great job. Looking forward to the coolness. Was recommended to you and I am happy for it.

By Dale J. on 06/14/19
no comment

By Karen A. on 06/11/19
Wonderful work. Very satisfied!! Mike H & Nolan W

By Donna W. on 06/10/19
Jay is great! Fixed our problem quickly.

By ROBERT D. H. on 06/10/19
Mike H. - NolanW. -- They were perfessional ,explained everything, kept asking if I understood everything.Very clean and neat. Very nice guys !! Would refer MB Heating & Cooling to anyone who needs great and professional work done !!

By Robert R. on 06/08/19
Mike and Nolan Willoughby where very helpful in installing our central air conditioner. They are very knowledgeable.

By Romarius S. on 06/07/19
Special thanks to Service Technican, Mr. Rob Elberg with M&B Heating & Cooling Plumbing & Electric. I recently had a problem with our heater & water pump not working correctly at all. However, I’m satisfied with the outstanding service I received & I’m a hap...
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Special thanks to Service Technican, Mr. Rob Elberg with M&B Heating & Cooling Plumbing & Electric. I recently had a problem with our heater & water pump not working correctly at all. However, I’m satisfied with the outstanding service I received & I’m a happy customer knowing things are now running correctly. No more loud noise. Thanks Mr. Romarius Shanklin Springfield, Illinois
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By Dawn B. on 06/06/19
Jay and Jacob were very professional and explained everything so we could understand

By Nathaniel C. on 06/05/19
Service was very professional. I had a complete heat pump system installed. They came in the morning and stayed until the system was fully up and running. They cleaned up after themselves and were very polite. Would recommend them to anyone needing maintenance or a...
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Service was very professional. I had a complete heat pump system installed. They came in the morning and stayed until the system was fully up and running. They cleaned up after themselves and were very polite. Would recommend them to anyone needing maintenance or a new system installed.
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By Rey R de C. on 06/04/19
Jay and Jacob worked well together. Jay showed up to get estimate on work needed. Jay's professionalism is spot on.

By Eric J. on 06/04/19
Devyn and Justin did a great job. On time, worked quickly and cleanly. Answered any questions I had throughout installation.

By Lisa C. on 06/04/19
Christian, Mike, and Nolan did a great job!

By Sara S. on 05/31/19
The air conditioner would not engage when switching it to cool. Called MB Heating and Cooling and Roman came out before noon. He put his shoe covers on and went to work. He invited me to go with him and showed me everything he was doing. Roman was very professiona...
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The air conditioner would not engage when switching it to cool. Called MB Heating and Cooling and Roman came out before noon. He put his shoe covers on and went to work. He invited me to go with him and showed me everything he was doing. Roman was very professional and only one small wire fixed the air conditioner!!
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By Jeff a. on 05/31/19
Christian and mike were very helpful and efficient. I would recommend mb to anyone
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CALL TO SCHEDULE
217-544-4328

Select any employee to see all their reviews.

Rob E
Rating:
91 total reviews!
Dale W
10 Years
Rating:
68 total reviews!
Tommy G
6 Years
Rating:
(60 total reviews)
Devyn E
1 Year
Rating:
(53 total reviews)
Mike H
Rating:
(52 total reviews)
Christian S
Rating:
(41 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period MB Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at MB Heating & Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Tommy G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
60 total reviews
I have 2 years experience in electrical, plumbing, and well drilling along with 4 years experience installing and servicing HVAC-R. I have multiple certifications including my EPA license as well as my NATE and HVAC-R certifications.
By Nancie T. on 05/16/19
Tommy G was very professional, friendly, and got the job done. Highly recommend MB Heating & Cooling.

By Michael R. on 03/23/19
My furnace went out on a Saturday morning. It’s been unseasonably cold and I am selling the home soon, so I wanted this fixed sooner rather than later. After troubleshooting for 2 hours, I gave up and called. Tommy G was professional and well-versed. He fixed the...
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My furnace went out on a Saturday morning. It’s been unseasonably cold and I am selling the home soon, so I wanted this fixed sooner rather than later. After troubleshooting for 2 hours, I gave up and called. Tommy G was professional and well-versed. He fixed the problem essentially with the diagnostic service, $120 for a weekend service. He appropriately offered long term solutions and maintenance plans, but given my situation, I declined. If I was staying local, I would have considered it based on his information and recommendations. Excellent job, service, honesty, and integrity.
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By Pam C. on 03/22/19
(no comment)

By Melissa Walker B. on 03/15/19
Tommy was great. He gave an accurate estimate, worked quickly and was here when he said he would be. Couldn't be happier.

By Kelly B. on 12/26/18
(no comment)

By Robert E. on 12/23/18
I called a little after 9 am and had someone there before 10:30.

By Beth F. on 12/21/18
Came home from work yesterday to find the house at 58 degrees. (Great for sleeping, not so much for showering.) Called MB, they sent out Tommy early the next morning b/4 I headed back to work. He was able to diagnose the problem in a short time, located the part...
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Came home from work yesterday to find the house at 58 degrees. (Great for sleeping, not so much for showering.) Called MB, they sent out Tommy early the next morning b/4 I headed back to work. He was able to diagnose the problem in a short time, located the part needed, and had it in place within a couple of hours. Am a toasty, happy customer.
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By Mark A. on 11/17/18
I can't say enough good things about Tommy and Jay. They were efficient, worked well together, and were extremely thorough. They even went back and did a final check before leaving and found a new leak that could have caused a lot of trouble if they had not been ...
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I can't say enough good things about Tommy and Jay. They were efficient, worked well together, and were extremely thorough. They even went back and did a final check before leaving and found a new leak that could have caused a lot of trouble if they had not been so diligent. They did a great job, and we are extremely pleased with their work.
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By Cindy A. on 11/01/18
Tommy G. came out today to service our Geothermal system. He was professional and checked over the entire system and said everything was working properly except our humidifier, which is several years old. It was calcified and had become inoperative. He gave us a...
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Tommy G. came out today to service our Geothermal system. He was professional and checked over the entire system and said everything was working properly except our humidifier, which is several years old. It was calcified and had become inoperative. He gave us a fair quote and even found a way to get a discount because of the service plan we had. We were also looking at replacing the water heater. He volunteered to take a look at it, drained some of the water, and got a better quote on that as well. We were very pleased with the service we received today and would highly recommend him.
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By Tony C. on 10/27/18
Tommy did an excellent job in checking over my furnace, identifying issues and suggesting possible solutions to improve my units performance. He was extremely professional, courteous and careful while performing his tasks. I would recommend him to anyone.

By Joel C. on 10/17/18
Yearly check of furnace. Tommy was very friendly , efficient. and professional. Excellent job.

By Margaret S. on 10/11/18
Tommy Gleason from MB Heating & Cooling did our fall service for our furnace, check batteries in smoke alarms, flushed water heater and all other items listed on our service contract. Tommy is always very thorough, informative with repairs if needed, professional a...
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Tommy Gleason from MB Heating & Cooling did our fall service for our furnace, check batteries in smoke alarms, flushed water heater and all other items listed on our service contract. Tommy is always very thorough, informative with repairs if needed, professional and polite. I would recommend Tommy Gleason as a excellent HVAC Service Technician.
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By Sanya on 10/04/18
(No Comment)

By Regina J. on 09/14/18
Great customer services starting from the first phone call in the morning. Tommy was very helpful and courteous. He explained this issues clearly and gave me options, which i greatly appreciated. Will diffidently be a repeat customer!! Thank you!!

By David H. on 09/13/18
Great explanation of our system and prep for fall, by Tommy Gleason.

By david h. on 08/25/18
Tommy from MB Heating and Cooling answered my after hours service call on Saturday. We have recently purchased a new system from MB, but have not yet had it installed. The existing system stopped working properly on this incredibly humid day. Tommy said no worries,...
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Tommy from MB Heating and Cooling answered my after hours service call on Saturday. We have recently purchased a new system from MB, but have not yet had it installed. The existing system stopped working properly on this incredibly humid day. Tommy said no worries, he'd get us cool one way or another. He promptly came, checked things out, put in a new fan motor, and had us working right away. Thanks so much Tommy!
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By Sean B. on 08/23/18
Tommy G. was extremely professional from the moment he walked in the door. His professionalism was demonstrated in his personal introduction, his appearance, his demeanor, and his quality work while installing a new gas line for a stove. Upon completion of the wo...
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Tommy G. was extremely professional from the moment he walked in the door. His professionalism was demonstrated in his personal introduction, his appearance, his demeanor, and his quality work while installing a new gas line for a stove. Upon completion of the work, he performed numerous safety inspections, and cleaned up the area in which he had been working (However, there was minimal 'mess' to be cleaned up) Before Tommy departed, he made sure to provide a recap of services provided, walked me through the work that had been completed, and offered a card/sticker with an emergency contact, should it be needed over the next couple of days. I would highly recommend Matt (Home Solutions Specialist who provided the initial estimate/quote), Tommy G. and the team at MB Heating and Cooling for your home gas line needs.
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By Tad B. on 08/09/18
Tommy was a great help. He worked with me to resolve my HVAC issues with insight and professional courtesy. He was both professional and personal in his work.

By Mark K. on 08/08/18
Tommy G was on time for the scheduled install. Very Professional, informative and no issues. The job site was cleaned up. The generator looks great and runs great. The generator ran the whole house with no issues.

By Elissa Hefley K. on 07/21/18
Wonderful service on an evening weekend call. Tommy was very knowledgeable, kind, professional, and fixed my issue quickly. I will definitely be requesting him for all my heating and cooling repairs in the future. Thanks again!!
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