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By Charles b. on 02/13/19
Very professional

By Judith H. on 02/12/19
They were very friendly, professional and polite. I will highly recommend them!

By Jill W. on 02/04/19
On the coldest day of the decade, our furnace broke. MB Heating was very prompt in coming out to diagnose it. Angela and Josh came and were very knowledgeable and professional and explained everything to us regarding our new unit. The next day Devyn and Justin came...
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On the coldest day of the decade, our furnace broke. MB Heating was very prompt in coming out to diagnose it. Angela and Josh came and were very knowledgeable and professional and explained everything to us regarding our new unit. The next day Devyn and Justin came and installed our new furnace. They did a great job, and were also very professional friendly and helpful in setting up the new thermostat. I would highly recommend MB for all your heating and cooling needs!
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By LINDA H. on 02/04/19
Rob E. came from MB Heating and Cooling to check my furnace and did a wonderful job. Answered all my questions and was very polite and helpful. Great job!

By Angela H. on 02/02/19
The service people were very knowledgeable and respectful. They took the time to explain what they did to myself and my husband. Devyn and Justin worked in a very timely manner, and cleaned up everything before they left. Every time we have needed them, they have b...
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The service people were very knowledgeable and respectful. They took the time to explain what they did to myself and my husband. Devyn and Justin worked in a very timely manner, and cleaned up everything before they left. Every time we have needed them, they have been very prompt in attending to our needs.
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By Adloff p. on 01/30/19
Christian and Mike did Amazing job

By Kelly B. on 01/30/19
Angie was wonderful and so helpful in the process of purchasing a new furnace. Great costumer service! I would highly recommend MB Heating and Cooling.

By Weston K. on 01/28/19
Mike and Christian were great. Kept us in the loop and did great work. Would highly recommend.

By Kelly B. on 01/21/19
Great service and extremely helpful!

By Thomas Z. on 01/19/19
Rob was excellent and fixed my furnace promptly

By Douglas S. on 01/19/19
good job

By Arthur K. on 01/18/19
Mlke& Christian are awesome guys and very professional. Plus they are great guys and an asset to your organization. You are blessed to have them. Arthur Kindred

By Reid W. on 01/14/19
Justin and delvin respected my home and me by providing professional service and showed up when they were supposed to.

By Robert E. on 01/12/19
We developed a leaking heat exchanger and decided to replace the HVAC unit with a newer more efficient model. Angie came out in the evening and gave us pricing along with taking care of the paperwork for discounts and 0% financing. She came back during the install ...
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We developed a leaking heat exchanger and decided to replace the HVAC unit with a newer more efficient model. Angie came out in the evening and gave us pricing along with taking care of the paperwork for discounts and 0% financing. She came back during the install and again later to check on everything. Angie was friendly and took all the time we needed to get everything done.
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By Joel C. on 01/08/19
Jay does awesome work. He is very kind and courteous.We really appreciate his help. He truly is the BEST plumber ever. His work is neat and clean and great appearance.

By Denise H. on 01/03/19
Im very pleased to share my experience today with MB Heating & Cooling. My installation technicians Mike and Justin arrived promptly, together with the plumber Jacob. I had a brand new heater and air conditioning unit installed, in addition to having a plumbing re...
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Im very pleased to share my experience today with MB Heating & Cooling. My installation technicians Mike and Justin arrived promptly, together with the plumber Jacob. I had a brand new heater and air conditioning unit installed, in addition to having a plumbing repair issued addressed. These guys were thorough, efficient, and very conscientious. After a very long day, they spent time going over my new system, getting me registered online, and making sure that I saw all the items on their checklist. Once again, I am very pleased with my customer experience.
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By Doug B. on 01/02/19
MB is a very professional company. Their technicians did a great job and informed me of the progress periodically. They explained the new thermostat and helped me link to it through the App on my phone. I highly recommend them

By Doug R. on 12/26/18
I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verif...
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I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verified there was no carbon monoxide issue with my 24 year old furnace. I would highly recommend MB Heating and Cooling.
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By Doug R. on 12/26/18
I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verif...
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I called MB Heating and Cooling at 5:00PM on December 26th. Rob promptly called me to inquire as to the issue I was encountering. He was at my house by 6:20PM and had my issue diagnosed and resolved by 6:45PM. After he was finished with the repair, he then verified there was no carbon monoxide issue with my 24 year old furnace. I would highly recommend MB Heating and Cooling.
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By Kelly B. on 12/26/18
(no comment)
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217-544-4328

Select any employee to see all their reviews.

Dale W
10 Years
Rating:
68 total reviews!
Rob E
Rating:
59 total reviews!
Tommy G
6 Years
Rating:
(56 total reviews)
Devyn E
1 Year
Rating:
(36 total reviews)
Larry
Rating:
(36 total reviews)
Jim B
13 Years
Rating:
(32 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period MB Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at MB Heating & Cooling. Our BBB Membership rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Tommy G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
56 total reviews
I have 2 years experience in electrical, plumbing, and well drilling along with 4 years experience installing and servicing HVAC-R. I have multiple certifications including my EPA license as well as my NATE and HVAC-R certifications.
By Kelly B. on 12/26/18
(no comment)

By Robert E. on 12/23/18
I called a little after 9 am and had someone there before 10:30.

By Beth F. on 12/21/18
Came home from work yesterday to find the house at 58 degrees. (Great for sleeping, not so much for showering.) Called MB, they sent out Tommy early the next morning b/4 I headed back to work. He was able to diagnose the problem in a short time, located the part...
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Came home from work yesterday to find the house at 58 degrees. (Great for sleeping, not so much for showering.) Called MB, they sent out Tommy early the next morning b/4 I headed back to work. He was able to diagnose the problem in a short time, located the part needed, and had it in place within a couple of hours. Am a toasty, happy customer.
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By Mark A. on 11/17/18
I can't say enough good things about Tommy and Jay. They were efficient, worked well together, and were extremely thorough. They even went back and did a final check before leaving and found a new leak that could have caused a lot of trouble if they had not been ...
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I can't say enough good things about Tommy and Jay. They were efficient, worked well together, and were extremely thorough. They even went back and did a final check before leaving and found a new leak that could have caused a lot of trouble if they had not been so diligent. They did a great job, and we are extremely pleased with their work.
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By Cindy A. on 11/01/18
Tommy G. came out today to service our Geothermal system. He was professional and checked over the entire system and said everything was working properly except our humidifier, which is several years old. It was calcified and had become inoperative. He gave us a...
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Tommy G. came out today to service our Geothermal system. He was professional and checked over the entire system and said everything was working properly except our humidifier, which is several years old. It was calcified and had become inoperative. He gave us a fair quote and even found a way to get a discount because of the service plan we had. We were also looking at replacing the water heater. He volunteered to take a look at it, drained some of the water, and got a better quote on that as well. We were very pleased with the service we received today and would highly recommend him.
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By Tony C. on 10/27/18
Tommy did an excellent job in checking over my furnace, identifying issues and suggesting possible solutions to improve my units performance. He was extremely professional, courteous and careful while performing his tasks. I would recommend him to anyone.

By Joel C. on 10/17/18
Yearly check of furnace. Tommy was very friendly , efficient. and professional. Excellent job.

By Margaret S. on 10/11/18
Tommy Gleason from MB Heating & Cooling did our fall service for our furnace, check batteries in smoke alarms, flushed water heater and all other items listed on our service contract. Tommy is always very thorough, informative with repairs if needed, professional a...
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Tommy Gleason from MB Heating & Cooling did our fall service for our furnace, check batteries in smoke alarms, flushed water heater and all other items listed on our service contract. Tommy is always very thorough, informative with repairs if needed, professional and polite. I would recommend Tommy Gleason as a excellent HVAC Service Technician.
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By Sanya on 10/04/18
(No Comment)

By Regina J. on 09/14/18
Great customer services starting from the first phone call in the morning. Tommy was very helpful and courteous. He explained this issues clearly and gave me options, which i greatly appreciated. Will diffidently be a repeat customer!! Thank you!!

By David H. on 09/13/18
Great explanation of our system and prep for fall, by Tommy Gleason.

By david h. on 08/25/18
Tommy from MB Heating and Cooling answered my after hours service call on Saturday. We have recently purchased a new system from MB, but have not yet had it installed. The existing system stopped working properly on this incredibly humid day. Tommy said no worries,...
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Tommy from MB Heating and Cooling answered my after hours service call on Saturday. We have recently purchased a new system from MB, but have not yet had it installed. The existing system stopped working properly on this incredibly humid day. Tommy said no worries, he'd get us cool one way or another. He promptly came, checked things out, put in a new fan motor, and had us working right away. Thanks so much Tommy!
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By Sean B. on 08/23/18
Tommy G. was extremely professional from the moment he walked in the door. His professionalism was demonstrated in his personal introduction, his appearance, his demeanor, and his quality work while installing a new gas line for a stove. Upon completion of the wo...
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Tommy G. was extremely professional from the moment he walked in the door. His professionalism was demonstrated in his personal introduction, his appearance, his demeanor, and his quality work while installing a new gas line for a stove. Upon completion of the work, he performed numerous safety inspections, and cleaned up the area in which he had been working (However, there was minimal 'mess' to be cleaned up) Before Tommy departed, he made sure to provide a recap of services provided, walked me through the work that had been completed, and offered a card/sticker with an emergency contact, should it be needed over the next couple of days. I would highly recommend Matt (Home Solutions Specialist who provided the initial estimate/quote), Tommy G. and the team at MB Heating and Cooling for your home gas line needs.
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By Tad B. on 08/09/18
Tommy was a great help. He worked with me to resolve my HVAC issues with insight and professional courtesy. He was both professional and personal in his work.

By Mark K. on 08/08/18
Tommy G was on time for the scheduled install. Very Professional, informative and no issues. The job site was cleaned up. The generator looks great and runs great. The generator ran the whole house with no issues.

By Elissa Hefley K. on 07/21/18
Wonderful service on an evening weekend call. Tommy was very knowledgeable, kind, professional, and fixed my issue quickly. I will definitely be requesting him for all my heating and cooling repairs in the future. Thanks again!!

By Ann P. on 07/04/18
Tommy G came out to check my air conditioner per my maintenance agreement I purchased in the Fall. He was prompt, courteous and very knowledgeable. He explained everything to me in a way I could understand it. I would recommend MB Heating & Cooling to my family and friends.

By Barbara G. on 06/28/18
Tommy Gleason was just out cleaning my air conditioner after he got it fixed for me on Father’s Day I learned the importance of routine maintenance. So happy to have him as my go to guy. MB your employe rocks

By Dianne B. on 06/28/18
Tommy G did the first maintenance on my a/c today. He was friendly yet on task and very knowledgeable. Answered all of my questions. I purchased a new a/c, furnace and water heater from MB and the staff including receptionist-Roxanne, salesman-Matt and several tec...
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Tommy G did the first maintenance on my a/c today. He was friendly yet on task and very knowledgeable. Answered all of my questions. I purchased a new a/c, furnace and water heater from MB and the staff including receptionist-Roxanne, salesman-Matt and several technicians each one was very effective, efficient and friendly. Product is great too.
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By Barbara G. on 06/18/18
My air conditioner stopped working on evening of Father’s Day with days of 100%. I called MB because of 24 hour service Tommy G showed up quickly and had me fixed in no time. He was efficient, courteous, and professional. Grateful for Tommy and M B
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