"Thurough" describes Roman, our service technican. He was thurough in checking out our cooling system, thurough in his explanations of what was wrong and of what our options are. I could not have asked for a more qualified technican, nor a more friendly person. I highly recommend this company.
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Jay came in response to a backup “water-sump-pump” problem. He reviewed the installation that was in place; he provided me with a written estimate of the changes required and the cost; and, he explained the company discounts I was entitled to. After I agreed and approved the work proposed, he left for about an hour to pick up the parts needed returned and then completed the job in about 4 1/2 hours. I was very impressed with Jay Sweeney’s professionalism, knowledge and technical skills. If he ever needs a reference, I would be pleased and willing to provide one. Larry Izzard
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We recently had our ac unit replaced by MB Heating and cooling. Angie came to our home to evaluate what we would need as far as unit size, etc. I explained to her that we had a lot of other issues right now so cost was important to us. Angie asked us a lot of questions to help decide what direction we should go with the new unit. She measured the house and came up with the appropriate size unit for us. We never felt pressured to get anything more than what we needed or felt we could afford. In the end, we decided to have MB replace the ac unit. Angie did an excellent job of listening to what we said. The service pros that installed the unit were courteous and did an excellent job. They cleaned the work site when installation was completed. The unit is working great and we would not hesitate to recommend MB Heating and Cooling. It all started with Angie who we feel is a trustworthy person based on our interaction with her. MB should be proud to have her as a representative of their company. Jane M******
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I called MB at 7:50 am to have them look at my AC that was not working. They said that they could have a tech at my house between 11 and 1. Roman called at 10:50 and said he would be out in 50 min and he showed up on time and got right to work. He checked everything out and when he found the problem he explained what part had gone bad and told me the options I had. Roman was a great service tech and I hope in the future he is the person to come back out when I have issues with my HVAC system. MB will be my new service provider. Thanks.
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I had a good experience with MB heating and cooling. Devyn and his crew did a good job, only took 2 days to install, and one of those days it poured rain all day. I thought they would call off, but they kept working. They always put on footie slippers and stayed on the plastic runners they supplied. I thought it would take longer for me to get used to the look of the ductless system, but am already used to it. Everyone we came in contact with from MB was great, special shout out to Angela!
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my generator would not kick in after power was lost, i called m. b. and got a technician out to look at itearly next day, Simon was very professional informative since i knew nothing about them , needed a batery and he had one on his truck and got me going he showed me the bat. was bad with his tester , didn't just say ya need battery' he is a very proffessional, thanks bernie
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