I was very pleased with the service I received with Jay. He was very professional, respectful, and helpful. Not only did he perform the repairs that needed to be done but looked at a couple other problems related to the orginal issue. In addition, he took the time to talk about the potential replacement of my water heater and offered to give a couple estimates depending on the approach I would choose. I can't remember getting as good of service in the past. Thanks!
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Today we had Rob from MB for our bi-annual check up of our HVAC. First time to meet Rob since he is new with the Company. On Time, Respectful, Knowledgeable and up to date on additional equipment. We have been looking to add an air purifier and Rob explained to us in detail the Iwave GPS and was able to personally attest to it's quality since he has the product also. We have been using this Company for several years for HVAC needs and have always had great customer service from Tommy, Doug, James etc.
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My furnace went out on a Saturday morning. It’s been unseasonably cold and I am selling the home soon, so I wanted this fixed sooner rather than later. After troubleshooting for 2 hours, I gave up and called. Tommy G was professional and well-versed. He fixed the problem essentially with the diagnostic service, $120 for a weekend service. He appropriately offered long term solutions and maintenance plans, but given my situation, I declined. If I was staying local, I would have considered it based on his information and recommendations. Excellent job, service, honesty, and integrity.
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